391 Printer Troubleshooting Jobs - Page 15

Job Title: IT Executive Job Summary: The IT Executive is responsible for overseeing and maintaining all technology-related systems within the organization. This includes managing IT infrastructure, ensuring data security, providing technical support, and collaborating with other departments to optimize technology solutions for business processes. The ideal candidate will have a strong foundation in information technology, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. Key Responsibilities: System Administration & Maintenance Oversee daily IT operations, including servers, networks, hardware, and software. Ensure reliable, secure, and efficient IT infrastructure by implementing and maintaining best practices. Monitor system performance and resolve any technical issues promptly. Technical Support Provide timely support to end-users, troubleshooting and resolving IT-related issues. Coordinate with external vendors for hardware/software maintenance and troubleshooting when needed. Document support activities, issue resolutions, and create a knowledge base for recurring issues. Network & Data Security Implement, manage, and regularly update security protocols and policies to protect company data. Monitor network security and take proactive measures to safeguard the companys digital assets. Conduct regular system audits and vulnerability assessments. Project Management & Implementation Assist in planning and implementing new technology solutions in collaboration with the IT Manager. Participate in IT projects by managing timelines, coordinating resources, and ensuring successful execution. Evaluate and recommend new technology solutions that align with business objectives. Data Management & Reporting Ensure accurate data storage, backups, and recovery processes are in place. Generate reports and analytics for business insights and assist in decision-making. Maintain documentation on system configurations, changes, and upgrades. Asset Management & MIS Preparation Maintain and update records of IT assets, including hardware and software inventory. Implement tracking systems to monitor asset utilization and maintenance schedules. Prepare Management Information System (MIS) reports for the IT department, summarizing key performance metrics and ongoing projects. Compliance & Best Practices Ensure compliance with industry regulations, company policies, and IT standards. Stay updated with current technology trends, security threats, and best practices to maintain an advanced and secure IT environment. Train and guide employees on safe and efficient technology usage. Skills & Competencies: Strong understanding of network infrastructure, operating systems (Windows, MacOS, Linux), and cloud technologies. Proficiency in troubleshooting hardware and software issues. Familiarity with cyber security principles and data protection regulations. Excellent communication and interpersonal skills for supporting non-technical users. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Analytical thinking and problem-solving abilities. Job Title Keywords IT Executive IT Manager IT Support Executive IT Operations Executive Network Administrator System Administrator IT Infrastructure Executive Technical Support Executive Service Desk Executive IT Analyst Technical Skills Network Configuration Server Management Network Security Windows Server Administration Active Directory Office 365 Administration LAN/WAN Management Network Troubleshooting ITIL Framework Remote Desktop Support Software & Tools MS Office Suite CRM Software ERP Systems ITSM Tools (e.g., Service Now, Zen desk) Ticketing Systems VPN Management Cloud Services (AWS, Azure, Google Cloud) Firewall Configuration Key Responsibilities IT Infrastructure Management Technical Support System Maintenance Hardware Troubleshooting Software Installation IT Asset Management Network Monitoring User Access Management Vendor Coordination Incident Management Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 4+ years in IT support.

Responsibilities: Attend customer service repair calls, installation calls & preventive maintenance calls to provide technical support for multifunction printers in field Maintain customer satisfaction through timely resolutions & improve service Travel allowance Provident fund Gratuity Leave encashment Sales incentives

Work Mode: In Office Work Hours: US PST Zone JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time.

Provide technical support & service solutions Repair and install computer systems, printers, and networking devices Install and maintain CCTV and intercom systems Must be proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, IF, COUNT, etc.) Required Candidate profile Experince 2 to 3 years in: Computer, Printer Hardware & Software, Networking, CCTV (IP Camera), Intercom systems

Must have knowledge about Canon ir Color 3226 Pinter Canon 2006 /2224 dn Printer Hp 72625 printer Hp 438nda printer Hp Color 78523 Printer Kyocera 2040dn printer Konica 206/226 printer MFP Copier experience Required Candidate profile Minimum 3 years experience in installation Print Driver, Scan to folder and scan to email Repair. should be ok with Field Job

Roles & Responsibility Candidate should manage and monitor all installed systems and infrastructure with the company guidelines. Excelled in managing tools like installation, configuration, and checks operation, various software applications, and system warranty and other support activities. Evaluates the existing systems and provides the technical direction to IT support staff. The person should have knowledge and being responsible to handle CCTV Operators and maintaining surveillance equipment. Must be aware, investigative and observe the suspicious actions of the people. Often view live & recorded videos and report to higher authority. WILLING TO RELOCATE Employee Benefits: ESIC & EPF. Experience 1 to 3 years Qualification MSC/ BSC -COMPUTER SCIENCE /BE - B.TECH - COMPUTER SCIENCE Gender Male Age 22 to 35 Job Location - Kukatpally/ Chandanagar / Dilshuknagar / Secunderabad - Regions Contact Number: 7708214777 / 9360623700 Whatsapp Candidates can send your resumes to: careers@lalithaajewellery.com

Position:- Executive - IT (Hardware, Desktop Support & Networking) Experience:- Min 2 Years Qualification:- Graduate Immediate joining preferred. Email:- hrd@metrohospitalfaridabad.com Contact:- 9999202119 (Shankey- HR Department)

Field Work Should Have Experience on SLA, Active Directory DNA, DHCP, DLP, Group Policy, SCCM

-Provide technical support for computer hardware, software, and network issues. -Installation configuration of system,Printer, CCTV Interested candidate can call/whatsapp Mr.Sam(HR)- 91767 94747 Male candidates only.

Job Summary: We are looking for an experienced and skilled L1& L2 Desktop Support Engineer to provide second-level support for hardware, software, and networking issues. This role involves resolving escalated tickets from L1 support and directly supporting end-users in troubleshooting complex desktop-related problems. Key Responsibilities: Handle escalations from L1 support and resolve moderately complex technical issues. Provide advanced troubleshooting for desktop/laptop hardware, OS (Windows/macOS), printers, and mobile devices. Support software installations, upgrades, and patch management. Configure and manage user accounts, permissions, and group policies via Active Directory. Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi, VPN, DNS, DHCP). Maintain and support remote desktop technologies and virtual desktop environments. Coordinate with L3 support teams and vendors for unresolved or advanced issues. Document solutions, update knowledge base articles, and contribute to process improvement. Ensure compliance with IT policies, security standards, and asset management procedures. Required Skills and Qualifications: Bachelors degree in IT, Computer Science, or a related field. 1 years of experience in IT support or desktop support roles. Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite. Experience with Active Directory, SCCM, remote tools (e.g., TeamViewer, AnyDesk), and ticketing systems. Basic understanding of networking protocols and troubleshooting techniques. Excellent communication and customer service skills.

Key Responsibilities: • Provide day-to-day desktop/laptop support (hardware & software). • Install, configure, and troubleshoot operating systems and applications. • Handle printer, network connectivity • Maintain IT asset inventory.

Provide on site & remote support for desktop/laptop hardware issues (HDD, RAM, motherboards, peripherals) Troubleshoot OS-level issues Perform preventive maintenance and proactively recommend hardware upgrades or replacements

Job Title: Technical Support Executive (Voice & Non-Voice) Job Description: We are hiring a Technical Support Executive to assist customers via phone, chat, and email. The role involves troubleshooting issues related to laptops, desktops, and printers , with a focus on Windows 8 and Windows 10 . Key Responsibilities: Troubleshoot technical issues on laptops, desktops, and printers. Provide support for Windows 8/10 . Assist customers via voice and non-voice channels. Escalate unresolved issues as needed. Requirements: Proficiency in Windows 8/10 . Strong communication and troubleshooting skills.

Hiring for CMM 5 Level Org!! Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365.Must have worked in any IT ticketing tool and know about ticket priorities and SLA Required Candidate profile Designation: VIP Support Engineer Experience:3 to 4 Years Location: Ahmedabad Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365 etc. Contact: samiksha@peshr.com/7498446998

!!Hiring For CMM5 Level Organization!! Minimum 2 years of experience in Hardware and Networking.Good troubleshooting skills.Experience in assembling/disassembling computer hardware and components.Understanding of TCP/IP networking. Required Candidate profile Designation: Desktop Support Engineer L1 Location: Colvale,Goa Experience: 2+ Years Contact: ankitapisal@peshr.com/9004076848 Qualification:Graduate

Role & responsibilities Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems are working fine. Creating technical reports and manuals. Keep up with current b

Urgen need an Experienced printer repair Technician Call us Now.

Role & responsibilities Dear Candidate, Greetings !!! The requirement is for field engineer position. Minimum 1 year experience required in Desktop support engineer role The candidate has to be willing to travel in Nellore/Tirupati regions Please send your profile to hariprasad.a@accelits.com Preferred candidate profile Minimum 1 year experience as a Desktop Support Engineer Willing to Travel to multiple client locations to resolve IT issues Good Knowledge in resolving IT hardware/software issues

Role & responsibilities : #At least 2-year of experience as a Remote Support Technician or similar role. # Bachelor or Diploma degree in Information Technology, Computer Science or equivalent. # Remote Support Technician in technical support. # Ability to work under pressure & ability to prioritize tasks based on urgency and importance # Motivation to learn new skills and technologies. # Good understanding of Outlook Installation , Printer Troubleshooting Similar Troubleshooting Process # Understanding Windows, Macintosh. # Good time-management skills & Great interpersonal and communication skills. # Handle customer complaints, provide appropriate solutions and alternatives within the time limits; #Speak with customers over the phone to provide step-by-step instructions for troubleshooting tech issues. Preferred candidate profile Experience In Remote Support US Process, Must Have Experience In International Voice Process

Location: Bangalore Job Title Desktop Support - Haridwar Job Description Must Have knowledge & Experience Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Role & responsibilities Location: Pune Ranjangaon - industrial area Job Title Desktop Support - Pune Ranjangaon - industrial area Job Description Must Have knowledge & Experience Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Role & responsibilities Maintain user desktops and laptops, ensuring optimal performance. Verify that peripherals (printers, scanners, etc.) are functioning properly and arrange timely repairs for hardware failures. Install and troubleshoot various operating systems, including Microsoft Windows and Linux. Install, configure, and update peripheral components, drivers, and software. Configure and troubleshoot desktops, laptops, and servers. Install and update antivirus software at both client and server levels. Troubleshoot LAN/WAN connectivity issues and ensure network stability. Provide software configuration support and assist end-users with troubleshooting. Offer support for operating systems, telephony, LAN/WAN networks, and printers. Coordinate with vendors for procurement of new hardware/software and log complaints for server-related issues. Assist in implementing information security procedures, including virus protection and DAT file upgrades. Maintain detailed records of desktop and server downtime. Conduct IT asset verification and update records on a monthly basis. Regularly update antivirus software across all assigned systems. Preferred candidate profile Desktop Support for chrome OS, Linux, Windows, Mac, 4-5 years experience at this role Hands-on experience with Windows / Linux / MAC OS environments Help create technical documentation and manuals Supporting VIP users Researching, diagnosing, troubleshooting and identifying solutions to resolve system & application issues Knowledge about handling Outlook/ Office issue Conduct remote troubleshooting ( VNC/Anydesk ) Knowledge of network security practices and anti-virus programs Experience in handling Data Center/ Servers Experience in handling Conference Meeting/ Conference Setup Good knowledge on MS Team & Zoom Strong and effective stakeholder management and communication skills.

Identifying hardware and software solutions. Troubleshooting Diagnosing / repairing faults. Resolving network issues. Installing /configuring hardware and software. ELIGIBLITY 2019-2023 Passed out candidates can apply Male candidates only eligible

Job Title: Desktop Support Engineer (L1) Location: Sakinaka, Mumbai Experience: 2 - 6Years Education: Any Degree Joining: Immediate Joiners Preferred Working Days: 6 Days Working Job Description: We are looking for an experienced Desktop Support Engineer- L1 to join our team in Sakinaka, Mumbai. The ideal candidate should have hands-on experience in: Desktop/Laptop troubleshooting (hardware & software) Microsoft Outlook configuration & troubleshooting Installing and supporting operating systems & common applications Printer, scanner, and peripheral support Network basic troubleshooting User support via remote tools and on-site as needed Key Skills: Desktop Support, Outlook Configuration, Troubleshooting, Hardware Support, OS Installation, Network Basics Interested candidates can share their resume to Email ID: manasa.c@locuz.com Thanks Manasa.CH

Urgent Hiring! Location: DAKC (Navi Mumbai) Worli (Mumbai) Role: Desktop Support Engineer L1/L2 Role & responsibilities End-User In Office Support Provide touch/hands & eye support in coordination with the central team and vendors for end-user equipment. Provide onsite touch technical support to the end-users at client location. Providing on-site technical assistance for desktop and related IT issues. Deliverables : As an onsite technical support specialist, Service Partner is dedicated to provide expert assistance, troubleshooting, and support to end users, ultimately enhancing productivity and ensuring a seamless user experience. Service Partner is proficient in the installation and configuration of desktops, laptops, and peripherals. Additionally, Service Partner will manage support requirements during peak periods, such as festivals or unexpected surges in demand. Service Partner will prioritize timely updates and closures of support tickets within JPL provided ITSM ticketing system, ensuring optimal performance, security, and functionality of desktop systems and peripherals. Furthermore, Service Partner will offer basic training to end users on new hardware or software, emphasizing best practices and efficient system usage. When faced with complex issues (Severity 1) beyond scope, Service Partner will promptly escalate them to higher-level technical support teams (L3) of JPL. Service Partner is committed to rapidly respond to and managing critical incidents, minimizing downtime, and ensuring business continuity to JPL IT Infrastructure service in scope of this proposal. Preferred candidate profile Hands-on Experience, Prior experience in on-site or field roles is mandatory(not just coordination) Familiarity with ITSM Tools (e.g., ServiceNow, Remedy, or similar) Incident Management Vendor Coordination Awareness of IT Security Policies Customer Service Orientation Strong Communication Skills, Good verbal and written communication skills. Graduation Mandatory preferred technical qualifications like BCA, BE, BTech, etc. No education and career gap.