255 Printer Support Jobs - Page 8

Should Have Knowledge of :- Ticketing tool, SLA, SCCM, DLP, AD,

Role & responsibilities Perform installation, configuration, and preventive maintenance of ATMs and printers at customer sites. Conduct field repairs and fault diagnosis for hardware and software issues. Respond to service calls and resolve issues within defined SLA timelines. Coordinate with the support/helpdesk team to ensure issue resolution and customer communication. Maintain proper documentation of service visits, spare parts usage, and call closures. Ensure safe handling and movement of devices and tools during field visits. Identify recurring issues and escalate to the technical support or OEM teams. Keep track of spare inventory and report requirements for replenishment. Desired Skills: Strong troubleshooting and repair skills in electro-mechanical systems. Basic understanding of Windows OS, networking basics, and hardware diagnostics. Good communication and customer service skills. Ability to work independently in field conditions with minimum supervision.

Exp- fresher to 2 yrs Budget- 17kctc Good communication skills should have knowledge about ticketing tools, SLA, DLP, SCCM,

Experience:- Fresher / 1 year Good Communication Skills Should Have Experience in Ticketing Tool , SLA, DLP, SCCM,

Responsibilities: Collaborate with IT team on system integration Maintain customer satisfaction through timely resolutions Diagnose & repair printer issues Provide desktop/laptop support

Hi, Greetings From KMI Business Technologies Pvt. Ltd. We are currently looking to hire an experienced and Dynamic Person for the Service Engineer role in our organization, and based on your impressive profile, I believe you could be a great fit for this position, its based out at Belgarm/Bangalore/Mumbai/Punjab/Rajasthan Location, Please find the attached the Job Description, also kindly fill the below details and send it across so that we can take it further. Job Description for Service EngineerRole/Job Responsibilities: To ensure timely Installation, repairing, preventive maintenance of Printer, Laser Printer, MFDs as per the specific / defined need of the customer and order. To control and monitor the consumption of spares parts, consumables like drum, toner to achieve the gross margin target on monthly basis Achieve and maintain response time, down time, minimum first-time fix, same day fix, quality calls, Productivity, gross margin, customer satisfaction, billing revenue, contract penetration etc. Capable to handle the team of service engineers if required. Generate revenue through AMC contracts Color printing knowledge preferable. Troubleshooting/maintenance of colour printer would be added advantage. Configuration of colour printer to local area network. Troubleshooting LAN and basic IT problem related for colour printer. (IT skills/CNE/networking skills preferred) Outrageous capabilities to give demo for B/W & colour printers. Take the feedback from the client & take advice from seniors for better output to keep the high reputation of the company & better customer satisfaction. Technically satisfy the client and co-operate with the seniors for continuous improvement. Planning & implementation of service standard as per the requirement of field and company. Maintaining strong relationship with customers, & ensuring high customer satisfaction. Teamwork skills, proven ability to influence cross functional team. Designation: Sr. Service RoleQualification: BE / Diploma (Electrical / Mechanical) Department: ServiceJob Location: Chennai/ Mumbai/Bangalore/Rajasthan/Delhi. Experience: Minimum of 5 yearsIndustry Type: IT Services & Consulting Employment Type: Full Time, Permanent Working days: Monday to Saturday About KMI: Office Automation & IT Industry.KMI Business Technology is a Mumbai based national distributor for Konica Minolta Multi-Function Copiers in India. It is an innovative company that continuously delivers inspiring products and services in the field of business imaging, and leads the market through advanced digital technologies and enhanced reliability. It also specializes in document management systems and color solutions Specialties. Dealing into photocopy Machines, Production Printers, Office Printers, Spare Parts, Interactive White Boards and Projectors. Interested Candidates please share your profile on the below details: Total Experience: Relevant Experience: Experience in Photo Copier/Production Printer Servicing: No. Team members Handled: Current Location: Current CTC: Expected CTC: Notice Period: Reason for Change: Looking forward for your response. Thanks & Regards, Rudhrika Bhatt Assistant Manager HR 1008 Dalamal House, Nariman Point, Mumbai 400 021, E-Mail: Rudhrika.bhatt@kmi.co.in

Call/what's App 9564899005 Tech Sales Agents Technical Sales Min 1 year experience is must Salary upto 50 k+Unlimited Incentives Location- Noida Required Candidate profile Call/what's App 9564899005

Call/what's App 9564899005 Tech Sales Executive Min 1 year experience is must Printers and Antivirus salary up to 50 k+Unlimited Incentives Required Candidate profile Call/what's App 9564899005

Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

We are seeking a skilled Desktop Support Engineer to provide L2 field and remote support for clients experiencing hardware and software issues. You will troubleshoot and resolve technical problems, support installations and upgrades, and contribute to the knowledge base while working in a fast-paced, customer-centric environment. Key Responsibilities Respond to client support requests through remote access or on-site visits. Diagnose and resolve issues related to desktop/laptop hardware, software, peripherals, printers, and network connectivity. Install, configure, and upgrade operating systems and software packages. Provide technical support for Microsoft 365 applications and security tools. Troubleshoot VPN and network access issues. Maintain documentation and knowledge base articles. Train users on basic IT operations and software usage. Collaborate effectively with cross-functional technical and non-technical stakeholders. Adhere to escalation protocols and SLA timelines. Candidate Profile 68 years of hands-on experience in Desktop Engineering support. Strong understanding of hardware troubleshooting and application-level issue resolution. Proficiency with Microsoft 365 support and enterprise security tools. Familiarity with IT service frameworks, remote support tools, and advanced troubleshooting methods. Fluency in English (verbal and written). Flexibility to work in rotational and night shifts. Strong customer focus, interpersonal communication, and documentation skills. Preferred Experience Field support experience or equivalent exposure to enterprise environments. Familiarity with ticketing systems, asset tracking tools, and enterprise IT service models. Certifications in CompTIA, Microsoft, or relevant security domains are a strong advantage. Top 10 Must-Have Skills Desktop and Laptop Hardware Troubleshooting Microsoft 365 Suite Support OS Installation and Upgrade (Windows/Mac) VPN and Network Issue Resolution Security Tools Handling Remote Support Tools Usage (e.g., TeamViewer, AnyDesk) ITIL or Equivalent Framework Awareness Knowledge Base Documentation Printer and Peripheral Support English Communication & Customer Support Orientation

Role & responsibilities All IT related support (Hardware, Network, Software) AD server Manage (User manage, policy Manage) G-suit support for mail and user management (Admin Panel) Manage Engine Patch management and remote tool Trend Micro E-mail security manage and support E-scan antivirus manage (Admin Panel, New Policy implement, Daily Monitoring) CCTV and Attendance system Manage Basic Support to Firewall, Network Switch, VM Ware, PAM User Maintenance for various software and machine instrument. E.g. Open Lab, Carry win UV, Chromeleon, Lab Solution, Qedge-QMS User creation of windows user through AD and provide user rights in server. Install and Manage AD Server, File Server, Backup server, CCTV camera, firewall Support on basic Software like MS Office, Acrobat Reader & Writer, AutoCAD, SAP, Antivirus, WinRAR, VNC, Drivers, Printer & Scanner Installation etc Configure Outlook, Mail Archive, SAP Configure, Internet Setting, Team Viewer, Wi-Fi Configure. Configure switch, access point, WI-FI router. Install Local and Network Printer and scanner, and solve printer problem Software and Antivirus installation and online update Handling Backup of SCADA & IPC Based System and related Documentation as well. Basic Document Knowledge. E.g. User Creation and Modification form, daily server logbook Personnel computer qualification. Installation of Instrument Software & Communication between Software & Hardware like Dionex, Barcoding System, BMS and other Small Instrument Software. Give support to Users through VNC & Remote Software. Communication & follow up with vendor. Create local PST file and backup PST file in Outlook and Set local folder in Thunderbird, Zimbra mail. Preferred candidate profile Bachelor in computer science, information technology, engineering, or a related field 05 - 08 years of experience in CSV & Network Administration

Dear Candidate, We are hiring Systems Engineer for our Hyderabad - Uppal location. The role will handle Desktop/Laptop/Server and other basic network related issues. We are looking for candidate who has excellent understanding of below mentioned technology. Sound Knowledge on Active Directory (AD), Group Policy Management GPO, Patch management, DNS, DHCP, windows Server Administration Diagnose and troubleshoot technical issues Monitoring systems/Servers & hardware performance, IT system operations & storage utilization Good knowledge of Proxy, DLP, VMWare/Nautanix (Hypervisors) Lead a team of system administrators, coordinates with different departments Good problem-solving and communication skills Shift - Rotational (Transport is available only for night shift role) Regards,

Job Summary: The role involves OS installation and patching, antivirus management, imaging, and resolving printer and media player issues. Strong problem-solving skills, basic networking knowledge (DHCP/DNS), and experience with ticketing tools are required. Excellent communication and a proactive approach to IT support are essential. Job Responsibilities: 1. First Line of Support Act as the first point of contact for users facing technical issues, such as hardware or software problems, network issues, etc. Answer calls, emails, and tickets from users and provide initial troubleshooting support. 2. Issue Diagnosis and Troubleshooting Diagnose and resolve basic technical issues related to desktops, laptops, peripherals (printers, scanners), and operating systems. Troubleshoot hardware and software problems, including OS installation, application issues, and network connectivity problems. 3. Incident Logging and Tracking Log all incidents, issues, and requests in Jira Service Desk with details of the problem, actions taken, and resolution. Track and monitor the progress of unresolved issues to ensure timely resolution or escalation. 4. Software Installation and Configuration Install, configure, and update software applications on end users' systems. (Approved List of Software) Ensure that the operating system and software are up-to-date and functioning properly. 6. Hardware Setup and Maintenance Set up and configure desktop and laptop computers for new users. Perform basic hardware troubleshooting and escalate hardware issues that cannot be resolved at the L1 level. 7. Remote Desktop Support Provide remote assistance to users for troubleshooting and resolving issues using remote desktop tools. 8. Escalation to Higher Tiers Escalate unresolved issues to L2 (Level 2) or L3 (Level 3) support teams, providing all necessary information for them to address the problem. 9. Documentation and Knowledge Base Updates Document solutions to recurring problems or frequently asked questions (FAQs) to help improve response times and build a knowledge base. Ensure the knowledge base and documentation are up-to-date and available for future reference. 10. Software and Hardware Inventory Management Keep track of IT assets, including computers, peripherals, and software licenses, and assist with inventory management. 11. Customer Service Provide excellent customer service by being polite, patient, and professional when interacting with users. Follow up with users to ensure that their issues have been resolved satisfactorily. 12. Preventative Maintenance Perform routine maintenance tasks such as system cleanups, antivirus updates, disk checks, and backups to ensure smooth system performance. 13. Basic Network Support Provide support for basic networking issues like Wi-Fi connectivity, VPN access, and printer configuration. Minimum requirements (Education Qualification & Work Experience): Education Qualification: Bachelors in any specialization Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) Preferred certification in MCSE / MCP or any desktop , VDI certifications. Excellent verbal and written communication skills for end-user support. Why [24]7.ai? Join a rapidly growing team where innovation meets opportunity! At [24]7.ai, you will get to work in a dynamic, diverse and inclusive environment, contribute meaningfully, and grow alongside industry leaders. We offer competitive salaries, inspirational organizational culture, continuous learning, and a chance to make a real impact both internally and externally for the communities around us through our commitment to CSR and environment. If you're ready to take the next step in your career, apply now or tag someone who’d be a great fit!

Desktop – Basic knowledge of troubleshooting 1 Outlook – installation, should be aware of what is outlook. 2 Networking – Basic knowledge 3 Printer – installation 4 Should identify desktop & laptop parts. 5 Exp candidate prefer. 6 Education : Graduate

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Experience in managing, troubleshooting, installation, repairs of desktops, printers & other IT equipment. Knowledge of network security practices and anti-virus programs Working knowledge of office automation products Proficient in MS office.

Call/what's App 9706756724 US Process Tech Sales Agents Technical Sales/ Inbound Printer/Roku/ calls Min 1 year experience is must salary up to 50 k+Unlimited Incentives Required Candidate profile Call/what's App 9706756724

Work Location: Ahmedabad Please share your updated profile to sugantha.krishnan@acldigital.com Notice Period: should be lessthan 15 days Key Responsibilities: Install, configure, and maintain desktop and laptop systems for users Provide technical support for hardware, software, and network-related issues Troubleshoot and resolve system and application issues remotely and on-site Manage and support OS installation (Windows, MacOS if required) Configure and troubleshoot printers, scanners, and other peripherals Install and update antivirus software and ensure system security Perform system backups and recovery Monitor and maintain asset inventory and documentation Coordinate with vendors for hardware replacements and repairs Support video conferencing and collaboration tools Ensure timely closure of IT helpdesk tickets Required Skills & Qualifications: Bachelor’s degree or diploma in IT/Computer Science or related field Minimum 2 years of relevant experience as a Desktop Engineer or IT Support Engineer Strong knowledge of Windows OS and Microsoft Office Suite Experience in Active Directory, DNS, DHCP, and basic networking Good understanding of remote desktop tools and IT ticketing systems Excellent problem-solving and communication skills Ability to work independently and in a team

Who We Are? Deepija Telecom is a product-based company and a market leader in Telecom Applications. Deepija has proved its leadership be it premises-based solutions or Hosted/ Cloud Telecom Solutions. The ConVox suite of applications includes Omni Channel Contact Center Solution, Customized IP-PBX, Conference Bridge, Broadcasting Tool, IVR, and many other solutions with the latest communication technologies. These solutions are integrated with leading CRMs like SalesForce. We believe that every business irrespective of its size should be able to utilize all call center features. We are a premier provider of call center solutions, comes with a versatile range of customization as per business needs. Our innovative technologies enable our customers to utilize intelligence for a more accurate and complete understanding of their call center challenges and opportunities, and ConVox provides expert guidance and robust implementations to our customers. Virtualization: Install, configure, and manage VMware and Proxmox environments. Create and manage virtual machines (VMs) for various applications and services. Optimize VM performance and resource allocation. Perform VM backups and disaster recovery procedures. Networking: Design, configure, and maintain LAN and Wi-Fi networks. Troubleshoot network connectivity issues. Implement network security measures. Monitor network performance and identify areas for improvement. Software and Hardware Troubleshooting: Diagnose and resolve a wide range of software and hardware problems. Identify root causes of system failures and malfunctions. Implement troubleshooting methodologies to effectively resolve issues. Collaborate with users to understand problems and provide timely solutions. Installation of all Linux Flavours. Perform fresh installations of CentOS operating systems on physical or virtual machines. Configure CentOS systems according to organizational standards and best practices. Manage user accounts, permissions, and system settings. Install and configure necessary software packages. Additional Responsibilities: Stay up-to-date with the latest technologies and trends in IT infrastructure. Document procedures and maintain accurate records. Assist with IT projects as needed. Provide excellent technical support to internal users.

Openings for L1 -Service Desk Engineer Experience : 1 - 10 years Shift Timing: Rotational Location: Ambattur Estate, Chennai Graduation : Diploma/BE/B.Tech in ECE/EEE/CSE/AI - DS/IT **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Interested candidates can share their resumes to nandhinik.outsource@accesshealthcare.com Note: - Please share the above requirement with your friends and share the references.

Hiring For Technical Support Executive Location : Thane Providing Technical Assistance to customers Salary : 20k to28k In hand Hsc and Grad both Freshers can apply Call Pooja @ 7219519717 Or Call Ayushi -7208629799

The time for our sector is now, and we therefore are looking for Technical Support Manager to join our team. If you are ready for a challenge, and are passionate about what you do, then we want to hear from you. Years of Experience : 12 - 18 years of International Technical Support Voice Experience Required Skills: The candidate should have the below skill sets, Have excellent communication skills both written and spoken english Have excellent analytical skills & quick to think on their feet Good customer service skills Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important Have a logical approach to problem solving look for the simplest / most elegant solution to a problem Should be flexible with Rotational Shifts & rotational week offs Responsibilities: 1. Team Leadership: Lead and supervise a voice technical support team, ensuring effective communication and collaboration. Foster a customer-focused and service-oriented culture within the team. 2. Call Center Operations: Oversee the day-to-day operations of the voice support call center. Monitor call queues, agent performance, and service levels to meet or exceed set targets. 3. Training and Development: Conduct ongoing training sessions for voice support representatives to enhance their technical skills and customer service abilities. Ensure that team members are well-versed in product knowledge and troubleshooting techniques. 4. Quality Assurance: Implement quality assurance programs for voice support interactions to maintain high standards of service. Regularly review and assess recorded calls for accuracy, professionalism, and adherence to established procedures. 5. Performance Metrics: Set and track key performance indicators (KPIs) related to voice support, such as average handling time, first-call resolution, and customer satisfaction scores. 6. Customer Escalations: Handle escalated customer issues that require managerial intervention. Work closely with the team to address complex technical problems and ensure timely resolution. 7. Technology Management: Ensure that the voice support team has access to the necessary technology and tools to provide efficient assistance. Stay updated on advancements in voice support technologies and implement relevant solutions. 8. Documentation: Oversee the creation and maintenance of documentation for voice support processes, procedures, and frequently asked questions. 9. Shift and Schedule Management: Develop and manage schedules to ensure adequate coverage for voice support during business hours. Address staffing needs during peak call times or special circumstances. 10. Continuous Improvement: Identify areas for improvement in voice support processes and implement changes to enhance efficiency. Solicit feedback from customers and team members to drive continuous improvement initiatives. 11. Emergency Response: Develop and implement contingency plans for handling spikes in call volume, technical emergencies, or major incidents affecting voice support. Lead the team in responding promptly to critical issues. 12. Compliance and Security: Ensure that the voice support team adheres to compliance and security guidelines. Implement measures to protect sensitive customer information. 13. Cross-Functional Collaboration: Work closely with other departments, such as product development, to adda

US Process Tech Sales Agents Technical Sales/ Inbound Printer PPC calls Min 1 year experience is must salary up to 50 k+Unlimited Incentives Call/what's App 9706756724 Required Candidate profile Call/what's App 9706756724

Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge. Email ID - anshu.chaubey@progressive.in

Role & responsibilities Hardware TroubleShooting Printer TroubleShooting OS Installation Outlook Configuration Data Backup Preferred candidate profile Field Support