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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR Krithika @ (Call or whatsapp ) Email ID : Krithikathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.5 LPA For More Details Call : HR Nivetha @ 9035369666 / 9880952642 (Call or WhatsApp ) Email ID : Nivetham@thejobfactory.co.in

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0.0 - 4.0 years

2 - 3 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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Role & responsibilities Job Summary: We are looking for a skilled Desktop Support Engineer to join our IT support team. The candidate will be responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. Key Responsibilities: Install, configure, and troubleshoot desktop/laptop hardware, software, and peripherals. Respond to technical support tickets and resolve user issues in a timely manner. Provide support for Windows/Mac operating systems and Microsoft Office applications. Setup and maintain user accounts, permissions, and passwords in Active Directory. Support network printers, scanners, and other IT equipment. Troubleshoot basic LAN/WAN connectivity issues. Perform system upgrades, patches, and routine maintenance. Maintain inventory of IT assets and ensure compliance with company IT policies. Assist in onboarding/offboarding employees from an IT perspective. Provide remote support using tools like TeamViewer, AnyDesk, or Remote Desktop. Required Skills & Qualifications: Bachelor's degree or diploma in Computer Science, IT, or a related field. 14 years of experience in desktop support or a similar role. Strong knowledge of Windows 10/11 and Office 365. Familiarity with Active Directory, DNS, DHCP, and basic networking. Excellent troubleshooting, communication, and interpersonal skills. Ability to work independently and in a team environment. ITIL Foundation certification (optional but preferred). Experience with ticketing systems like ServiceNow or Jira is a plus. Preferred candidate profile

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1.0 - 5.0 years

0 - 3 Lacs

Ankleshwar

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Greetings! Job Description : We are looking for IT support roles at our Ankleshwar office. We are hiring for both Desktop Support Engineer. Responsibilities : Responsible for logging tickets, monitoring, assigning tickets to respective support engineers. Providing first level of remote technical support to clients. Making sure that the tickets are responded within the required time frame to meet the SLAs. Escalating the calls to support manager if tickets are not responded or resolved within the time. Vendor management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement. Immediate joiners preferred. Interested candidates can share resume at chandanbala.jain@teamcomputers.com

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1.0 - 6.0 years

0 - 2 Lacs

Lucknow

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Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues on laptops, desktops, printers, and CCTV systems. Configure Outlook email clients for efficient email communication. Troubleshoot LAN connectivity issues and perform network maintenance tasks as required. Install new software applications and configure settings for optimal performance. Offer remote assistance to resolve technical queries via phone or video conferencing. Desired Candidate Profile 1-2 years of experience in desktop engineering with expertise in desktop support, IT support, system support, laptop support, printer support, outlook configuration, hardware troubleshooting, LAN support, cctv installation, printer troubleshooting, and network troubleshooting. Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts. Excellent problem-solving skills with ability to work independently on-site at client locations. Interested candidates can apply and share the resume on Below credentials Mail-akanksha.singh@3i-infotech.com WhatsApp No- 9810870964

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3 - 8 years

3 - 3 Lacs

Virudhachalam

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Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Ensure constant availability of technical resources

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1 - 5 years

2 - 4 Lacs

Rajahmundry, Vijayawada, Hyderabad

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Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Traveling within the city - 3 Branches. Person with 2-Wheeler preferred. To support daily Incidents on Hardware troubleshooting (Desktop/POS/Printers/Scanners/ CCTV, L0 Network router/Switch, etc) Preventive maintenance of IT infra. Education & Experience Any 10th or 12th Available Jobs and Positions: System Engineer (on-site) Laptop Technician (Field Engineer) Sr. IT Engineer (Remote) Network Engineer (Field Engineer) Company name: 365 Admin Support and Services - Hyderabad Website: https://www.365adminsupport.com/ https://www.365adminsupport.in/ Desired Skills Troubleshoot desktop and laptops, routers, issues and resolve. Knowledge of LAN & WAN Knowledge of Router and AP basic configuration and troubleshooting (L0). Knowledge on mail configuration Knowledge to install OS like Windows / Linux etc. Understanding of Retail Applications will be advantage Working knowledge of MS Products Excel, Word & Power Point Give Permanent fix to the desktop, printer problems, basic LAN & server Support issues. Load/Reload standard build operating system configurations. Installation & troublingshooting of critical applications & their usage guidelines. Installation of anti-virus on desktops and remove virus. Esclate the problem to the technical specialist & to regional/ National Team Leads if not resolved. Send your resume on hr@365adminsupport.com , madhavi@365adminsupport.com or 9550247123 Contact HR: Madhavi: +91 9550247123

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3 - 8 years

2 - 4 Lacs

Pune

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Knowledge about Windows Operating System Installation and Computer Hardware Troubleshooting. Setup desktop computers and peripherals and test network connections. Maintain computer peripheral devices like printers and resolve associated problems

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3 - 6 years

4 - 4 Lacs

Chennai

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Team mentoring & management Develop plans, monitors and reports health Patch Rollouts, Anti virus, DC Smart Hand co-ordination VIP Support and P1 Work Experience on O365, One drive, basic understanding of Domain joining process.

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2 - 7 years

0 - 3 Lacs

Dahej

Work from Office

Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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- 1 years

0 - 3 Lacs

Hyderabad

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** LOOKING FOR FRESHER GRADUATES WHO ARE OPEN TO RELOCATE TO HYDERABAD ONLY** JOB LOCATION : HYDERABAD( GOPANPALLY) INTERVIEW LOCATION: PUNE Role : Service Desk Analyst. Shifts : 24/7 Rotational , including night shifts ( 5 days WFO ) Experience: 0-1 yr can apply only Candidates who are open to relocate can only apply. Graduation mandatory Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Preferred candidate profile Any Fresher Graduate / experienced in SD can apply Excellent communications skills (verbal and written) Basic understanding in technical trouble shooting Excellent communication skills required. Candidates who have completed graduation and has all documents can only apply. immediate joiners preferred Perks: Night shift allowance one sided cab

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3 - 4 years

2 - 3 Lacs

Mumbai

Work from Office

TECHNICAL SKILLS REQUIRED a. Windows installation and configuration (Window 7/10/11) b. Windows based server management c. Active Directory Services management d. Email server management for MS-Exchange, Mdaemon and other mail servers e. Hardware desktop assembly f. Installation of Windows applications and peripherals (printers, scanners etc.) g. MS office installation and configuration h. Basic Router Administration i. Basic Firewall Management OTHER REQUIREMENTS 1. Personnel should have good communication skills 2. Ready to work in field, in house and site 3. Should be good in handling customers in case of any escalations New hires will be responsible for providing onsite hardware and networking support on Windows based platform for desktops and server systems Opportunity to work under guidance of award winning seniors with 30+ years of industry experience. Rich interaction with colleagues having multi-disciplinary IT skills in networking, server administration, database management and IT security.

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1 - 3 years

1 - 2 Lacs

Coimbatore

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Job description Roles and Responsibilities Provide technical support to users on desktop administration, Outlook configuration, laptop support, LAN troubleshooting, hardware issues, network problems, software installations, OS installations, and IT services. Troubleshoot complex system issues using various tools such as antivirus software and backup solutions. Manage and maintain computer systems, networks, and servers to ensure optimal performance. Desired Candidate Profile 1-3 years of experience in System Administration or Network Administration role. Strong knowledge of Windows operating systems (Windows Server) and familiarity with Linux/Unix environments. Proficiency in managing Active Directory domains, DNS configurations, DHCP settings, group policies & policy enforcement.

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1 - 6 years

0 - 3 Lacs

Bhiwadi, Alwar

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Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% travelling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.

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1 - 3 years

1 - 2 Lacs

Jalandhar

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Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot network connectivity problems using Windows installation knowledge. Assist with OS installations and Outlook configuration for efficient email management. Perform routine maintenance tasks such as disk space monitoring and backup verification.

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1 - 6 years

1 - 4 Lacs

Ahmedabad

Work from Office

Roles and Responsibilities: Provide service and customer support during remote meetings and interactions. Install POS software on clients systems or devices efficiently. Conduct training sessions to help clients understand and use the product effectively. Diagnose errors or technical problems and determine proper solutions to resolve client queries. Create, maintain, and implement SOPs to standardize support processes. Hands-on experience with Windows, Linux, and Mac OS environments. Research and identify solutions for software and hardware issues. Troubleshoot technical issues, including account setup, system errors, and network configurations. Ask targeted questions to quickly identify the root cause of issues and provide resolutions. Communicate with clients through phone, email, or chat to resolve technical challenges. Ensure all technical issues are logged properly with detailed documentation. Build and maintain positive relationships with international customers, ensuring high levels of satisfaction. Flexibility to work in rotational shifts to support international time zones. Additional Qualification and Skills: Software Installation and Training. Flexibility to work in rotational shifts to support international time zones.

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4 - 9 years

3 - 8 Lacs

Navi Mumbai

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Position Description Position: Technical Support - Proficient Company: Inspiroz IT Services Pvt. Ltd. (Inspiroz) Location: Ghansoli, Navi Mumbai Position Background: Inspiroz is searching for an experienced Technical Support Engineer- Proficient to join our team for one of our clients. Technical Support - Proficient will be responsible for providing remote technical support, maintaining the integrity of clients overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, and maximizes customer retention. Job Duties (including but not limited to): Be able to install, configure, advanced troubleshoot skills and resolve technical issues properly Complete daily checklists, continuously monitor work queues and review and acknowledge all assigned tickets for the next day by the end of the current shift Provide excellent customer support and technical services remotely Take ownership of tasks and follow through to ensure complete resolution Experience working in a team-oriented, collaborative environment What Our Ideal Candidate Will Bring: The successful candidate should have a bachelors degree or equivalent certifications: A+, N+, CCENT, Microsoft, CCNA Certifications preferred Minimum 3+years of outstanding customer service experience Minimum 3+ years of technical support Strong/Advanced working knowledge of: Windows Server and Desktop Devices Apple Devices (Macs, iPad, iPhone) Understanding Remote access tools such as Automate Knowledge of a ticketing system like ConnectWise Manage Active Directory, File & Printer Servers Office 365/Google Suite Administration Networking & Network Switches Hardware and Software Installations/Troubleshooting Skills: A positive personality, attitude, happy and a team player Excellent customer service skills Advanced hands-on technical support skills Excellent verbal and written communication skills An eagerness to learn with a passion for technology What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pays potential and benefits Company Background: For over a decade, Inspiroz has established a reputation in the Managed Services industry as a premier provider of charter school focused technology strategy and support. We solve the technology challenges of charter schools (and occasionally independent schools) by providing unmatched expertise. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT infrastructure, we prepare and support each schools technological environment through various phases of evolution and growth. Inspired by our core values of: Be Courageous, Extra Mile, Today, not Tomorrow, and Communicate, Communicate, Communicate, More information on the company can be found at http://www.inspiroz.com

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1 - 2 years

1 - 1 Lacs

Gorakhpur, Pune

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Perform basic troubleshooting and maintenance of laptops and desktops Provide support for hardware issues including RAM, HDD, motherboard, etc.

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3 - 5 years

2 - 3 Lacs

Kolkata

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Responsibilities: * Provide hardware networking support * Troubleshoot network issues with software & printers * Install, configure & maintain LAN infrastructure * Collaborate on device installations & configurations Provident fund Annual bonus Leave encashment

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2 - 4 years

2 - 3 Lacs

Bengaluru

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Role & responsibilities : Should be able to maintain the Computers and peripherals at Customer Site Preferred candidate profile : Computer Hardware Trained engineers

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1 - 6 years

0 - 2 Lacs

Visakhapatnam, Hyderabad

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Company Description Aforeserve.Com Ltd is a single point support and services provider for OEM, ODM, SI and CIOs. It covers a range of ICT assets over its life-cycle across brands, platforms, and technologies. Aforeserve enables its customers to serve their customers efficiently and effectively. Role Description This is a full-time role as a Desktop Engineer at Hyderabad or vijaywada location as a Field Desktop Engineer, you will be responsible for providing technical support, troubleshooting desktop computers, installing software, and ensuring the smooth operation of operating systems. This is a Field job. Qualifications Experience in troubleshooting desktop computers and providing technical support Knowledge of operating systems and software installation Strong problem-solving skills Excellent communication and interpersonal skills Ability to work independently and in a team A degree or certification in a relevant field is a plus

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- 2 years

1 - 2 Lacs

Ahmedabad

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Responsibilities: Attend customer service repair calls, installation calls & preventive maintenance calls to provide technical support for multifunction printers in field Maintain customer satisfaction through timely resolutions & improve service Travel allowance Provident fund Gratuity Leave encashment Sales incentives

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1 - 6 years

1 - 3 Lacs

Nashik

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We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Nashik(Sinnar) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

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3 - 6 years

0 - 3 Lacs

Kandla

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Job Summary: We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. The role involves managing Azure, Intune, Office 365, and network devices. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows and macOS. Manage user accounts via Active Directory. Support Azure, Intune, Office 365, and network devices (routers, switches). Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Requirements: 2+ years of experience in desktop support. Proficiency in Windows, macOS, Azure, Intune, and Office 365. Strong networking knowledge (routers, switches, DNS, DHCP). Excellent problem-solving and communication skills. Relevant certifications (CompTIA A+, Azure Fundamentals) are a plus Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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- 3 years

1 - 5 Lacs

Noida

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About The Role Role Purpose Executive Assistant ? Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2 - 5 years

2 - 2 Lacs

Patna

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Provide technical support & service solutions Repair and install computer systems, printers, and networking devices Install and maintain CCTV and intercom systems Must be proficient in MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, IF, COUNT, etc.) Required Candidate profile Experince 2 to 3 years in: Computer, Printer Hardware & Software, Networking, CCTV (IP Camera), Intercom systems

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