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12.0 - 16.0 years
0 Lacs
maharashtra
On-site
As an IT Support Executive at Mid-Day Infomedia, you will be responsible for providing top-notch technical assistance to end-users, ensuring seamless operations of IT assets within the organization. With a rich experience of 12 years in technical troubleshooting and domain support, you will play a crucial role in maintaining hardware and software systems across various devices such as printers, laptops, and desktops. Your primary responsibilities will include offering prompt first-level support for hardware and software issues, resolving system problems, network connectivity issues, and printer malfunctions. Moreover, you will be tasked with setting up, configuring, and maintaining computer systems to guarantee optimal performance and security. You will also assist in OS installation, upgrades, patch management, and ensure compliance with IT policies and security protocols. Your expertise in Windows OS, basic networking concepts, and hardware troubleshooting will be pivotal in executing your day-to-day tasks effectively. Additionally, hands-on experience with printer setup, troubleshooting, and maintenance will be beneficial. Your familiarity with remote support tools, ticketing systems, and strong communication skills will aid in providing efficient support to users. Ideally, you should possess a Diploma/Degree in Computer Science, Information Technology, or a related field along with 12 years of relevant experience in IT support or desktop engineering roles. An added advantage would be a basic understanding of Active Directory, DNS, DHCP, and experience in supporting antivirus software, backup tools, and cloud-based email systems. If you are a proactive and skilled IT professional seeking a challenging role in Mumbai - Bandra East, this opportunity at Mid-Day Infomedia is tailor-made for you. Join us in our mission to ensure uninterrupted IT operations and user satisfaction through your technical expertise and user-friendly approach.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
rajkot, gujarat
On-site
You should have basic knowledge of computer hardware and peripherals. It is important to understand LAN/Wi-Fi networks and IP configuration. Your responsibilities will include installation and troubleshooting of Windows OS and common office software. Additionally, you should be able to handle basic printer and scanner setup tasks. Familiarity with remote tools like TeamViewer or AnyDesk is required. Good communication and problem-solving skills are important for this role. Education required for this position is BCA Fresher or Any Graduate with relevant experience of 1 to 2 years. This is a full-time, permanent position with day shift. The work location is in person.,
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Provide technical support for desktops, laptops, and peripherals. Troubleshoot basic hardware/software issues and assist users in day-to-day IT operations. Required Candidate profile Need only Male Freshers with basic knowledge of hardware, OS, and networking. Strong communication and eagerness to learn 2025 passed outs candidates are not eligible.
Posted 4 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Required Candidate profile Freshers with a degree in IT/CS or related field. Basic understanding of computer systems and hardware. Eager to learn and good communication is required. Only Male Freshers are eligible.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Maharashtra, India
Remote
Description We are seeking a motivated and detail-oriented Field Desktop Engineer to join our team in the Western Line. The ideal candidate will have a passion for technology and provide exceptional support to our end-users. This role involves on-site troubleshooting, installation, and maintenance of desktop systems and network connectivity, making it crucial for ensuring operational efficiency within the organization. Responsibilities Provide on-site technical support for hardware and software issues. Install, configure, and maintain desktop computers, laptops, and peripherals. Troubleshoot and resolve network connectivity issues for end-users. Assist in the deployment of new software and applications across the organization. Ensure timely resolution of service requests and incidents as per SLAs. Maintain documentation of work performed, including service requests and asset inventories. Collaborate with IT teams to improve processes and support strategies. Conduct regular maintenance checks on hardware and software systems. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 0-5 years of experience in a technical support role or desktop engineering. Proficiency in Windows and Linux operating systems. Experience with desktop hardware, peripherals, and troubleshooting methods. Knowledge of network configurations and protocols (TCP/IP, DNS, DHCP). Familiarity with Active Directory and user account management. Basic understanding of virtualization technologies and remote support tools. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and interpersonal skills to work with non-technical users.
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Chandigarh, India
Remote
Description We are seeking a skilled Field Desktop Engineer to join our team in Chandigarh. The ideal candidate will have 1-6 years of experience in providing technical support for desktop and laptop systems. This role requires a strong understanding of hardware and software troubleshooting, excellent communication skills, and the ability to work in a dynamic environment. Responsibilities Install, configure, and maintain desktop and laptop hardware and software. Provide technical support to end-users in a timely and efficient manner. Troubleshoot and resolve hardware and software issues remotely and on-site. Ensure proper functioning of computer systems, printers, and other peripherals. Document and track technical issues and resolutions in a ticketing system. Assist in the setup and deployment of new devices and software applications. Collaborate with IT teams to implement system upgrades and patches. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 1-6 years of experience in a desktop support or field engineering role. Proficiency in Windows and Linux operating systems. Strong knowledge of hardware components and troubleshooting techniques. Experience with Active Directory, DHCP, DNS, and other networking concepts. Familiarity with remote desktop tools and ticketing systems (e.g., ServiceNow, Jira). Excellent communication and interpersonal skills. Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Thane, Maharashtra, India
On-site
Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
Posted 2 months ago
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