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6.0 - 10.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Convince us with your potential: BASIS L3/Lead Consultant Customer centric skills, communication skills, analytical skills, result driven approach and collaborative skills. These skills are essential to essay the role of a BASIS - L3/Lead Consultant . In addition, it&aposs important that You Recognize Everything In The Checklist Below ? Should have 6 10 years of relevant experience in SAP BASIS. ? Good communication skills to handle bridge calls with clients. ? Actively monitor systems to ensure they are tuned and running. ? Support project knowledge in handling ABAP and JAVA system as a mandatory skill. Other applications knowledge on BOBJ, BODS, Cloud connector, Content server, Open Text will be added advantage. ? Knowledge on webdispatcher. ? SSL and SSO configuration. Exchange of certificates, renewal of certificates, building trust between two systems. ? Providing technical support for SAP systems is a critical task for basis administrators. They have to examine technical infrastructures, including transport and printer administration, job scheduling, designing, and implementing of SAP operational needs. ? Maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production). ? Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly. ? Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance. ? Configure and manage the SAP printing subsystem for all SAP instances. ? Maintain SAP performance by planning and executing SAP tuning strategies. ? Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space. ? Knowledge in all kinds of application upgrades and Client copies That Is What Makes Us Special ? Team-oriented corporate culture, collaboration as equals and steady knowledge transfer ? Active participation in shaping your future ? Individually tailored mentoring program ? Sustainable career support with our career model and individual development program Get empowered by NTT DATA Business Solutions! We transform. SAP solutions into Value For any questions related to Job Description, you may connect with below specified contact from Recruiting. Recruiter Name: Antonette Nirisha Recruiter Email ID: [HIDDEN TEXT] NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support. Show more Show less

Posted 5 days ago

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

At PwC, our team in business application consulting specializes in providing consulting services for a variety of business applications to help clients optimize operational efficiency. We analyze client needs, implement software solutions, and offer training and support for seamless integration and utilization of business applications to assist clients in achieving their strategic objectives. In SAP technology at PwC, you will specialize in utilizing and managing SAP software and solutions within an organization. Your responsibilities will include tasks such as installation, configuration, administration, development, and support of SAP products and technologies. Focused on building relationships, you will create meaningful client connections while learning how to manage and inspire others. As you navigate increasingly complex situations, you will enhance your personal brand, deepen technical expertise, and gain awareness of your strengths. You are expected to anticipate the needs of your teams and clients, delivering quality results. Embracing ambiguity, you are comfortable when faced with unclear paths, asking questions, and using these moments as opportunities for growth. Examples of skills, knowledge, and experiences required to lead and deliver value at this level include but are not limited to: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a broad range of tools, methodologies, and techniques to generate new ideas and solve problems. - Apply critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work aligns with the overall strategy. - Develop a deeper understanding of the business context and its changing dynamics. - Use reflection to enhance self-awareness, strengthen strengths, and address development areas. - Interpret data to derive insights and recommendations. - Uphold and reinforce professional and technical standards, including specific PwC tax and audit guidance, the Firm's code of conduct, and independence requirements. At PwC, we are dedicated to working with our clients to seamlessly integrate technology and human expertise, creating simple yet powerful solutions. Our vision is for clients to focus on their core business while relying on us as a trusted partner for their IT needs. Motivated and passionate, we strive to enhance our clients" operations daily. Within our Managed Services platform, we deliver integrated services and solutions rooted in deep industry experience and powered by top-tier talent associated with the PwC brand. Our team of highly skilled global professionals, combined with cutting-edge technology and processes, enables us to deliver effective and efficient outcomes that add value to our clients" enterprises. Through PwC Managed Services, clients can prioritize accelerating their operations, optimizing efficiency, and achieving outcomes efficiently. We bring a consultative approach to operations, leveraging industry insights and talent to enable transformational journeys that drive sustained client outcomes. As part of our global Managed Services platform, we offer Application Evolution Services, focusing on the evolution of clients" applications and cloud portfolios. Our aim is to empower clients to navigate and extract value from their application portfolio while operating and safeguarding their solutions cost-effectively. This allows clients to concentrate on accelerating dynamic, efficient, and cost-effective growth for their businesses. As a member of the Application Evolution Services (AES) team, we seek candidates who excel in a fast-paced work environment and can handle a mix of critical service offerings and engagements, including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. Experience in technical and relationship perspectives is key to supporting customer engagements effectively. Minimum Degree Required: BE / B Tech / ME / M Tech / MBA / B.SC / B. Com / BBA Minimum Years of Experience Required: 6-10 years of experience Preferred Skills: - SAP Rise Architect, S4 installation and configuration - HANA Database administration - SAP Upgrade - At least one SAP Associate level certification - Exposure to SAP Cloud offerings such as BTP, SAC, and Cloud connector General Skill Set: - Use feedback and reflection to develop self-awareness and personal strengths - Proven track record as a Subject Matter Expert (SME) in chosen domain - Ability to develop Client POC/POV for integrating emerging technologies with the product platform - Mentor junior resources within the team - Demonstrate critical thinking and problem-solving skills - Adhere to SLAs and possess incident, change, and problem management experience - Seek opportunities for exposure to different situations and perspectives - Demonstrate leadership capabilities by working with clients directly - Work effectively in a team environment with client interactions and cross-team collaboration - Good team player and contributor to COE activities - Escalation and risk management skills Strong Knowledge In: - End-to-end SAP upgrades, support packages, and support activities - HANA Database and MS SQL Database Administration - Configuration of SAP cloud offerings such as BTP, SAC, Cloud connector - Performance monitoring and system performance improvement - Kernel update, support pack update, and SPS upgrade - System refresh, client copy, OSS notes application, EWA report analysis, Printer administration, Fiori administration - Solution Manager implementation and configuration - SLT Replication setup, configuration, and administration - SAP BOBI, Data services installation, and configuration - Proficiency in methodologies supported by SAP best practices - Knowledge in UNIX/Linux and Windows OS platform - Effective communication with stakeholders and end-users - Proactive, self-motivated, and customer-facing experience - Exposure to ITIL framework Preferred Skills: - ITIL certification - SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications,

Posted 1 week ago

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1.0 - 4.0 years

1 - 4 Lacs

Bengaluru, Karnataka, India

Remote

Responsibilities: L2 Incident & Task Resolution: Respond to and resolve all L2 issues, incidents, and tasks for customers, whether escalated from L1 support or received directly from end-users via email, phone, or service management tool. Issue Scoping & Investigation: Scope customer issues by collecting relevant facts and investigate problems through self-research and collaboration with other teams as needed. Ticketing System Management: Update the ticketing system promptly and accurately, ensuring calls are logged and all notes, progress, and required actions are input. Collaboration & Relationship Building: Consult and collaborate with peers and cross-functional colleagues to resolve service issues. Establish strong working relationships with customers and third parties. Trend Analysis & Problem Management: Perform trend analysis and engage in problem management activities to identify and address recurring issues. Knowledge Base Contribution: Work with the IT Manager and wider support team to ensure recurring technical issues are addressed and documented in the Knowledge Base Database (KBDB). Customer Empowerment & Value Addition: Empower customers to find information, self-solve, and learn more about supported products and services. Advise customers on how to gain additional value from their technology. Customer Satisfaction: Maintain a proactive approach to customer happiness, identifying satisfaction concerns and managing customer expectations. Ensure a high level of customer satisfaction by ensuring the continuous operation of systems. Continuous Improvement & Mentorship: Continuously improve knowledge and understanding across supported software and hardware technologies. Technically groom L1 resources to L2 level. Quality of Service: Maintain a high Quality of Service Support. Required Skills: Proficiency in installing, configuring, and maintaining Windows Server (2012, 2016, 2019) , Exchange Server (2016, 2019) . Skills in User Account administration, File and Printer administration . Proficiency in Patch administration and deployment , and system fine-tuning for optimal performance. Ability to troubleshoot Clusters and related issues in a SAN environment . Skills in troubleshooting Hardware and Operating System related issues. Proficiency with OS installation, upgrades, and patching . Strong experience using Active Directory, DHCP, DNS, IIS (6.0/7.0), FTP, Print Server, Group Policy, WSUS , etc. Ability to establish and implement policies, procedures, and technologies to ensure Windows system security. Strong understanding of MS Exchange (2013/2016/2019) in an enterprise environment, including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, MAPI/HTTPS, message flow, and security. Proficiency in day-to-day administration, support, maintenance, and monitoring of MS Exchange infrastructure. Skills in troubleshooting Outlook issues, and administration of mailboxes and user accounts. Ability to manage Public Folder creation, replication, and rights assignments. Proficiency in message tracking and troubleshooting to resolve mail delivery issues. Skills in configuration, management, and troubleshooting of remote e-mail access using Outlook and OWA. Proficiency in patch and configuration management of MS Exchange. Good Active Directory knowledge to resolve Exchange related issues. Proficiency in supporting Enterprise Anti-SPAM products. Skills in administration and configuration of Enterprise Vault Servers . Strong customer focus.

Posted 1 month ago

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a BASIS - L3/Lead Consultant at NTT DATA Business Solutions, you will utilize your customer-centric skills, communication skills, analytical skills, result-driven approach, and collaborative skills to excel in this role. With 6-10 years of relevant experience in SAP BASIS, you will play a crucial role in actively monitoring systems, handling bridge calls with clients, and supporting project knowledge in handling ABAP and JAVA systems. Additionally, having knowledge of applications such as BOBJ, BODS, Cloud connector, Content server, Open Text, and webdispatcher will be advantageous. Your responsibilities will include SSL and SSO configuration, exchange of certificates, renewal of certificates, and building trust between systems. You will provide technical support for SAP systems by examining technical infrastructures, managing SAP instances, configuring and managing the SAP printing subsystem, maintaining SAP performance, and monitoring all SAP systems to ensure reliability, availability, and performance. At NTT DATA Business Solutions, you will experience a team-oriented corporate culture, collaboration as equals, and steady knowledge transfer. You will have the opportunity to actively participate in shaping your future through an individually tailored mentoring program and sustainable career support with the career model and individual development program. If you have any questions regarding the job description, please reach out to the Recruiter: Recruiter Name: Santhosh Koyada Recruiter Email ID: santhosh.koyada@bs.nttdata.com Join us at NTT DATA Business Solutions, where we transform SAP solutions into value and provide full-service solutions including business consulting, implementation of SAP solutions, hosting services, and support.,

Posted 1 month ago

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