Principle Associate IT

5 - 10 years

4 - 6 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Provide

    operational support

    and configuration management for Windows Servers.
  • Handle

    backup configuration

    and support routine backup validation.
  • Troubleshoot

    monitoring alerts

    and ensure timely resolution.
  • Address

    Identity and Access Management (IAM)

    queries.
  • Act as L2 support for application-related problems and triage issues to the respective application support teams.
  • Maintain IT User Zones and Application Availability Groups across

    Azure

    and local infrastructure.
  • Participate in IT infrastructure

    transformation, integration, and segregation

    initiatives.
  • Collaborate with

    Monitoring, Cloud, Compute, Network, and Application

    teams to deliver cohesive IT services.
  • Take ownership of incoming support requests and manage escalations.
  • Assist in preparing

    operational documentation, internal communications, and process definitions

    .

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