Principal Network Engineer

Job Description

The Resident Engineer reports within the Professional Services (PS) team and is typically dedicated to

a single customer. This role requires fluency in Juniper Networks technologies and general

networking, as well as a deep understanding of the customer’s specific deployments and use cases.

Resident Engineers act as the primary technical contact for customers who purchase Advanced

Services and work closely with the customer on a daily basis. They are granted access to customer

production equipment to perform their duties.

Key Responsibilities

▪ Serve as the subject matter expert for HPE products in data center networking technologies,

supporting customers with network design, troubleshooting, hardware and software testing,

documentation, best practices, and automation.

▪ Provide primary technical support for break/fix activities, using advanced diagnostic skills to

restore services quickly and reduce the likelihood of recurrence.

▪ Advise customers on best practices for Junos configurations and network design.

▪ Manage and grow relationships with internal teams and outsourced development partners

involved in engineering design and development.

▪ Review and evaluate designs and project activities for compliance with technology and

development standards; provide constructive feedback to improve product quality.

▪ Contribute domain-specific expertise and engineering leadership to cross-organizational projects

and programs.

▪ Drive innovation by integrating new technologies into engineering projects and designs.

▪ Mentor and guide junior staff members.

Education and Experience

▪ Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field (or

equivalent experience).

▪ Typically 10+ years’ experience in data center routing, switching, and network architecture, with

hands-on experience using HPE Juniper products such as the QFX, PTX, MX, and EX series.

▪ Proven ability to develop test automation and write scripts in Python.

▪ Up to 10% travel to customer sites is required.

Knowledge and Skills

▪ Experience testing and certifying Junos and Junos EVO software features and associated

hardware.

▪ Skilled in empirical analysis, modeling, and testing methodologies to validate product designs

and specifications.

▪ Proficient with engineering design tools and software used to design components and solutions.

▪ Strong analytical and problem-solving abilities.

▪ Excellent written and verbal communication skills in English and the local language; able to

present product architectures and design proposals and to negotiate options with senior

management.

Additional Skills

▪ Cloud architectures, cross-domain knowledge, design thinking, development fundamentals,

DevOps, distributed computing, microservices fluency, full-stack development, security-first

mindset, user experience (UX).