Principal I, Technical Product Manager

As the Lead Product Delivery Manager, you will be responsible for overseeing the entire product delivery process from creation to launch. Your primary focus will be on collaborating with engineering, product, and support teams to ensure successful product development and delivery. Your key responsibilities will include managing the lifecycle of complex and cross-functional technical programs, working closely with customers and various teams to ensure the successful development and delivery of products. You will be tasked with mapping functional requirements from the product team to build products that meet the needs of distributors or customers. Additionally, you will identify and resolve technical dependencies and requirements for the engineering team, including making decisions on technical design implementation. One of your critical roles will be to identify and mitigate risks related to product delivery, clear project blockers, and hold engineering teams accountable for timely delivery. You will proactively analyze complex infrastructure problems with engineering leaders and customers, ensuring that features are thoroughly tested and meet quality standards. Furthermore, you will be responsible for handling releases, post-launch monitoring, code maintenance, service monitoring, performance tuning, scaling, and availability. To excel in this role, you must possess outstanding communication skills to collaborate effectively with engineers and customers, understand technical complexities, and resolve conflicts in technical design. You will be required to streamline processes from build to deploy, bringing together multiple workstreams across different geographies and product lines. Your critical thinking skills, strategic problem-solving approach, and ability to work with multi-disciplinary teams will be essential in driving operational excellence. In terms of qualifications, you should have 5-7 years of experience in technical program/product management, product development, or technology. Additionally, you must have a solid technical background in digital product offerings and be well-versed in enterprise and consumer technology concepts. A bachelor's degree in computer science is a minimum requirement, while an MBA or Master's degree in Computer Science or equivalent experience is preferred. You should align with ethical principles, demonstrate leadership qualities, foster collaboration, value teamwork, drive innovation, and be open to delivering change. By embodying these principles and related skills, you will play a pivotal role in leading the successful delivery of products and driving continuous improvement within the organization.,