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Schneider Electric
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Principal, Customer Experience Global Search Solution Manager

Principal, Customer Experience Global Search Solution Manager

Schneider Electric

8 - 13 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

machine learning nlp semantic search web technologies search analytics stakeholder engagement enterprise search platforms ai cms integration agilescrum methodologies ab testing crossfunctional collaboration

Work Mode

On-site

Job Type

Full Time

Job Description

As a Principal, Customer Experience Global Search Solution Manager at Schneider Electric, you will have the opportunity to lead a strategic global initiative focused on enhancing customer experience through a digital search solution. You will be responsible for owning the strategy, development, and optimization of the search platform, utilizing technologies such as AI, NLP, and semantic search. Your key responsibilities will include: - Designing and implementing intelligent search functionalities - Ensuring high performance, scalability, and reliability of the search platform - Collaborating with cross-functional teams to deliver personalized search experiences - Managing end-to-end project lifecycles and analyzing search data for continuous improvement - Aligning search initiatives with business goals and providing training and support to internal teams To be successful in this role, you should possess deep expertise in enterprise search platforms, a strong understanding of AI and machine learning, and experience integrating search with various systems. Additionally, proficiency in web technologies, project management methodologies, and analytical skills will be essential. Your excellent communication and collaboration skills will be crucial in engaging stakeholders and working effectively in a fast-paced environment. At Schneider Electric, you will have the opportunity to work with cutting-edge technologies, collaborate with a diverse global team, access continuous learning and career development programs, and enjoy flexible work arrangements. The company values innovation, customer-centricity, and offers competitive compensation, benefits, and performance incentives. Schneider Electric is a global leader in sustainability, automation, electrification, and digitization, with a strong commitment to inclusivity, diversity, ethics, and compliance. If you are looking to make an impact in a company that values sustainability and innovation, apply today to become an IMPACT Maker at Schneider Electric.,

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Principal, Customer Experience Global Search Solution Manager