Principal Cloud Solution Architect

We seek a technical expert with a strong foundation in systems architecture, operating systems, distributed systems, virtualization, and storage protocols. You will design, optimize, and deploy storage solutions using cloud services, Terraform, and cloud SDKs. In this role, you will work directly with large external customers to understand complex requirements and deliver robust, scalable solutions. Strong debugging and issue triaging skills, a proven ability to address challenges at scale, and a collaborative, team-oriented approach are essential for success.

Key Responsibilities:

• Design, implement, and optimize block storage solutions using services such as AWS EBS, Azure Disk, iSCSI, and NVMe.
• Leverage Terraform and infrastructure-as-code principles to drive customer adoption and help customers deploy and manage storage and compute resources.
• Analyze and troubleshoot issues across the storage stack using advanced debugging and triaging techniques.
• Rapidly identify, diagnose, and resolve complex technical issues at scale, collaborating with engineering and support teams.
• Advise customers on secure, reliable, and scalable storage architectures.
• Translate business needs into robust, scalable storage and system designs.
• Communicate technical concepts and trade-offs clearly to customers, focusing on solutions and outcomes.
• Assess infrastructure and recommend improvements using expertise in systems internals, distributed systems, and large-scale deployments.
• Collaborate with engineering, product, and customer teams to drive quality and innovation.

Required Qualifications:

• Bachelors or Masters degree in Computer Science, Engineering, or a related field.
• 8+ years of experience with cloud and on-premises storage solutions.
• Deep knowledge of systems architecture, operating systems, distributed systems, and virtualization (KVM, Xen, VMware).
• Expert understanding of storage protocols (iSCSI, NVMe, SCSI, Fibre Channel).
• Extensive experience with Terraform and cloud SDKs for infrastructure automation.
• Proficient in scripting and automation using languages such as Python, Go, or C/C++.
• Strong debugging and issue triaging skills in complex, large-scale storage and distributed systems.
• Demonstrated experience in identifying and addressing scaling challenges in cloud or distributed system architectures.
• Expertise in troubleshooting, performance tuning, and optimizing storage environments.
• Effective communicator and team player, able to collaborate to achieve shared goals.
• Proven ability to engage customers, gather requirements, and deliver technical solutions.

Preferred Qualifications:

• Experience designing or operating at-scale distributed storage systems.
• Familiarity with multi-cloud infrastructure and architecture patterns.
• Certifications in cloud or storage technologies.