458 Primary Research Jobs - Page 19

We are seeking a Customer Experience (CX) Research Specialist to join our dynamic Innovation Studio. In this role, you will serve as the right-hand to the Experience Strategist, delivering research, insights, and curated inspiration that drive customer-centric innovation. You ll combine research rigor with creativity, helping uncover customer needs, market opportunities, and experience best practices across industries such as Telecom, B2B, and MarTech. Responsibilities Research and Discovery Conduct qualitative and quantitative research to understand customer behaviors, needs, motivations, and pain points. Perform competitor and market landscape analyses with a focus on Telecom, B2B, and Marketing Technology industries. Support primary research activities, including survey design, customer interviews , and usability testing. Insights Curation and Analysis Curate relevant case studies, customer journey maps, industry reports , and customer experience benchmarks. Analyze research findings to extract actionable insights and strategic recommendations. Prepare research briefs, trend reports, and insight summaries for use by the Experience Strategist and broader studio team. Strategic Support Assist in designing and preparing workshop materials , innovation frameworks, and ideation session inputs. Collaborate with the Experience Strategist to translate research into opportunity areas and CX strategies. Help visualize insights through charts, infographics, and storytelling formats to enhance strategic presentations. Operational Excellence Maintain an organized and up-to-date research and inspiration library for the studio. Track and manage research project timelines and deliverables to ensure alignment with broader strategic initiatives. Qualifications 5+ years of experience in research, insights, customer experience, UX research , Design, or related fields. Strong skills in qualitative and quantitative research methodologies. Comfortable gathering, analyzing, and synthesizing large amounts of data into clear narratives. Familiarity with customer journey mapping, persona development, and experience frameworks . Experience using research and insights tools such as: Survey and feedback platforms (e.g., Qualtrics, Medallia, SurveyMonkey) Journey orchestration and CX platforms (e.g., Salesforce, Adobe Experience Cloud, Genesys) Analysis and visualization tools (e.g., Excel, Tableau, Adobe, Power BI, Airtable) Collaboration and documentation tools (e.g., Miro, Confluence) Excellent written, visual, and verbal communication skills. Highly organized, proactive, and passionate about delivering exceptional customer experiences. Preferred Industry experience or familiarity with Telecom , B2B business models, or the MarTech ecosystem. Background in CX, Design, Innovation Strategy, or UX Research. Familiarity with design thinking , agile methodologies, or human-centered design processes. Ability to work in a fast-paced , ambiguous environment and manage multiple priorities.

Synopsis: We are seeking a motivated and detail-oriented Market Research Analyst with at least 6 months of experience in market research. The ideal candidate will have hands-on experience in analyzing market trends, competitor strategies, and customer behaviors, particularly within the e-learning sector. This role offers the opportunity to contribute valuable insights that drive strategic decision-making, audience building, and business growth within the demand generation function. A Day in Your Life: Conduct market research to identify trends, opportunities, and competitive landscapes within the e-learning industry. Gather and analyze data from a variety of sources, including surveys, databases, and online platforms. Develop and maintain databases for tracking market trends, customer behavior, and product performance. Prepare detailed reports and presentations to communicate findings to stakeholders. Support audience-building initiatives by identifying and segmenting key target groups for marketing campaigns. Assist in demand generation efforts by providing research-backed insights on customer acquisition and engagement strategies. Collaborate with cross-functional teams, including marketing and sales, to align research insights with product development, content strategies, and business planning. Monitor industry news, emerging trends, and competitor activities to provide insights and recommendations. Requirements: Minimum of 6 months of experience as a Market Research Analyst or similar role, preferably in the e-learning or tech industry. Strong skills in data gathering, analysis, and database building. Experience with tools like Excel, Google Analytics, and market research software. Ability to interpret complex data and provide actionable insights. Strong understanding of audience segmentation and customer behavior analysis. Excellent written and verbal communication skills for reporting findings. Detail-oriented with strong organizational and analytical abilities. A degree in Business, Marketing, Statistics, or a related field is preferred. If the above requirements matches your profile/experience, kindly share the below details on kshipra.nagwekar@hurix.com 1. Updated CV 2. Experience 3. Current CTC 4. Expected CTC 5. Notice Period

The role involves carrying out field interviews with potential customers to know their views on different aspects. This would be for to be launched products such as health drink and a jewellery brand. Will also be involved in report preparation. The intern will get good exposure to the process of executing market research projects Qualification - Any MBA/graduate who is smart and has good communication skills Stipend - Rs 15,000 per month

Aranca is looking for an Engagement Lead for Procurement & Chain Intelligence. Please find the details below: POSITION DETAILS Job Position: Engagement Lead - Procurement & Supply Chain Intelligence Location: Mumbai/Gurgaon KEY RESPONSIBILITIES An Engagement Lead is responsible for all activities related to sourcing/procurement assignments. The assignments will include conducting Market Intelligence (MI) study, BCCS study, building cost models, price forecasting etc. The role will involve extensive secondary and primary research with respect to supply-demand, price, cost, supplier analysis, risk analysis etc. for the given spend category and analyze the data to derive actionable solutions for the category managers. - Understanding assignment scope, conduct desktop & primary research on the relevant industry to understand its dynamics. - Develop solution design for the sourcing assignments, in collaboration with the team - Working closely with the client in developing actionable sourcing strategies for spend category - Using frameworks such as Porters five forces, SWOT, PESTLE, etc. to understand industry dynamics and competitor landscape - Ensuring that the projects are delivered at top-notch quality and clients requirement are met without compromising on quality - Excellent communication and presentation skills to interact with external clients and internal senior managerial teams - Operational responsibility will include grooming talent, managing and growing teams, developing internal methodologies and ongoing process improvement, ensuring high scores on customer satisfaction surveys. - To write and publish thought leadership activities such as articles, whitepapers, proactive advisories etc. in reputed magazines & journals POSITION REQUIREMENTS - 4-5 or more years of relevant experience - Sound knowledge on procurement jargons & terms - Knowledge of utilizing databases such as Thompson Reuters, Bloomberg, Factiva, etc. will be an advantage - Proficiency in MS Office - Excel, Power point and Word

Enrich, update account records for ABM and PPC targeting Source net-new leads by secondary data providers (Apollo, ZoomInfo) & primary research (LinkedIn, websites, Clay workflows) Experience in B2B data mining, lead research or enrichment Required Candidate profile Excel, data handling best practices Data platforms & tools like Clay, Apollo Salesforce, Hubspot, similar CRMs Tag, classify, structure lead data on role relevance, ICP alignment, campaign readiness.

Role & responsibilities Manage the NRI acquisition channel performance from Business & Service Matrices Creation, distribution, and monitoring of portfolios to NRI sales team, in close coordination with central and line leadership Goal Sheet Management & Incentive structure for Channel Enablements for Higher Participation & Earners Payout Channel Manpower management and attrition control Introduction of training programs for Onboarding Journey, Productivity enhancement training programs & trainings for product, process, behavioral, goal sheet and system. Productivity improvement, PPI improvement Campaigns Management Defining Sales Management Processes and driving adherence to associated processes Close coordination with product teams to see higher conversion Manage the channel and central analytics team for targeted output through desired process Periodic review (Monthly) of target vs achievement with regional and central leadership, to have maximum impact of Tactical drives/ RnR projects Monitor performance and identify gaps and design strategies to cover the same Design and execute suitable RnR events for better traction of the channel Manage/enhance different product penetration within the portfolio in order to maximize PPI & C2G Manage daily drives through enabling MIS, suitable download to the channel team through attractive campaign and dipstick check to gauge the preparedness of the channel Preferred candidate profile Relevant exp in BFSI in business planning & analysis, sales strategy, MIS, stakeholder management, 4-7 years

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? ROLE:Media ExpertWe seek dynamic professionals capable of providing partner support and portfolio managementservices via telephone.WHAT WE DO?Media Experts deliver personalized guidance to esteemed partners, aiding them in maximizing theirorganic reach and presence across the client platform. Additionally, we proactively engage withpartners to ensure they are informed about the latest products, insights, and platform trends Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Exceptional spoken English communication skills, with the ability to engage customers clearly and professionally over the phone. Strong inside sales skills, including the ability to proactively identify and generate sales opportunities, build rapport with potential customers, and effectively close deals over the phone. Proficient in speaking Hindi as a second language. A minimum of 1-3 years of experience in voice-based customer service roles, including expertise in upselling and effectively addressing customer needs. Strong ability to analyse customer data and feedback to enhance service delivery and improve sales outcomes. Proficient in using MS Office/G-suite tools for reporting and documentation purposes. Well-versed in utilizing various social media platforms to support customer engagement Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Conduct outreach via telephone and email to designated partners within specified timeframes (Influencer role). Furnish partners with precise information derived from thorough portfolio and platform research and analysis. Input data accurately into the Client Relationship Management (CRM) software tool. Dispense product/platform details, address inquiries, and provide strategic planning assistance and solutions. Enhance quality outcomes and bolster social media presence and engagement through recommended adjustments. Maintain operational functionality of applications by adhering to established protocols and promptly reporting any malfunctions or discrepancies. Stay abreast of industry advancements and refine skills through active participation in educational opportunities and training initiatives. Enhance organizational value through exemplary conduct and performance. Qualification Any Graduation

Job Title - Sales Excellence – Competitive & Market Intelligence Specialist Management Level:Specialist (ML9) Location:Open Must have skills: Master's degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Good to have skills: Business Management education Familiarity with Accenture sales processes and tools and/or understanding of sales processes and tools Relevant experience in strategy, consulting, research, or technology Job Summary : At Accenture, we believe your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity, and your best true self to your work. Here, you'll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We Are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are: You are a natural-born competitor, and you love to win. You are eager to help your team develop the right strategy to come out on top. You have expert knowledge of the playing field and the competition's strengths and weaknesses, and you coach our players on how to defend our position and outscore the other teams. When the pressure is high, you rally the team to be fearless and work together to achieve success. You see every victory and loss as an opportunity to refine the strategy and compete better next time. Roles & Responsibilities: You will be a trusted advisor for Accenture leaders and deal teams. You'll provide them with critical insights about Accenture's clients, markets, offerings and competition. With these insights, you enable them to improve our competitive positioning on deals and drive sales decisions. You play a key role in maximizing profitability for Accenture. You will Track and analyze market and competitive trends across key themes Deliver actionable insights to differentiate and optimize deals Develop expertise within your area of specialization Analyze and publish solutions to help originate sales for priority accounts Conduct research across best-in-class resources and platforms Professional & Technical Skills: Master's degree or comparable coursework/experience English language fluency (oral and written) A minimum of 2 or more years of experience doing similar work Additional Information: Ability to work flexible hours according to business needs. Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | Accenture Qualification Experience:2 or more years of experience doing similar work. Educational Qualification:Master’s degree or comparable coursework/experience