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1.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

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The Opportunity Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. What We’re Looking For Education: High school diploma required; Bachelor’s degree a plus. Experience: 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.). Preferred Qualifications Strong communication skills, both verbal and written Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently Proven problem-solving skills and resourcefulness Ability to manage multiple priorities in a fast-paced and complex environment Good organization and time management skills Attentive and active listening abilities Ability to maintain composure and positive attitude during difficult times Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors Familiarity with SAP system helpful In Quebec, bilingual (English and French), verbal and written. How Will You Thrive And Create An Impact Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information. Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth. Follows up with Sales Department, suppliers, and customers on any outstanding issues. Looks for opportunities to provide solutions. Makes recommendations on areas for process improvement. Make decisions based on policies and past precedence, seeking guidance as necessary. Accountable to performance metrics such as schedule adherence, productivity standards and quality standards. Performs other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

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1.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

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The Opportunity Avantor is looking for a Customer Service Representative for the UK Admin team. It's an intermediate-level position. The associate is responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. What We’re Looking For Education: High school diploma required; Bachelor’s degree a plus. Experience: 1-3 years applicable experience in a customer relationship type role (sales, call center, etc.). Preferred Qualifications Strong communication skills, both verbal and written Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently Proven problem-solving skills and resourcefulness Ability to manage multiple priorities in a fast-paced and complex environment Good organization and time management skills Attentive and active listening abilities Ability to maintain composure and positive attitude during difficult times Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors Familiarity with SAP system helpful In Quebec, bilingual (English and French), verbal and written. How Will You Thrive And Create An Impact Maintains and attracts potential customers by handling inbound sales and customer communication (emails, calls, click-to-chat) relating to service status or challenges, concerns, issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information. Researches and resolves customer issues, expedites back orders, handles requests for returns and other special requests. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Proactively interacts with outside sales force to ensure regular communication on pricing and other customer concerns. Provides high-level, quality service, closely aligned with sales, to enable sales growth. Follows up with Sales Department, suppliers, and customers on any outstanding issues. Looks for opportunities to provide solutions. Makes recommendations on areas for process improvement. Make decisions based on policies and past precedence, seeking guidance as necessary. Accountable to performance metrics such as schedule adherence, productivity standards and quality standards. Performs other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd Party Non-solicitation Policy By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation Show more Show less

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15.0 years

0 Lacs

Gurgaon, Haryana, India

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Solutions Leader – Sales Ops_CPQ Cognizant is seeking dynamic creative thought leaders to help develop powerful solutions that solve customer problems and propel our growth in the market. Role Overview The Business solutions leader will work closely with market leaders on new business opportunities, both proactive sales pursuits in strategic growth areas and reactive pursuits leading solution development, RFP responses, and pricing. The Business solutions leader will be a key individual in the fastest growing practice in the company working with the leaders in the technology industry. The Candidate Must Have The Following Demonstrable Skills Ability to think creatively and out of the box Strong people and relationship management skills Ability to collaborate and work across cross functional teams Excellent communication skills – Written and Oral Presentation skills – Oral and power point pitch presentations Ability to effectively communicate with senior leadership and client stakeholders Ability to multitask and work in a fast-paced environment. Time management is a critical skill and ability to manage multiple deals concurrently Strong MS Excel skills and financial modeling skills are integral to the job Takes ownership, is hands on and has a roll up the sleeves attitude Ability to work in a high pressure fast paced environment Proven ability to manage large, diverse teams across multiple locations Experience & Education Required Minimum 15+ Years in the BPO industry with experience in Sales and Business Development Minimum 8+ years’ experience in managing BPO Operations preferred Minimum 5 to 6 years of experience in Business Development, Solutions, Outbound sales, Sales & Marketing, Lead to Order, Sales Ops, CPQ operations Must have minimum 2 – 3+ years of experience in leading solutions for medium to large RFP’s Bachelor’s degree must – MBAs preferred Has experience managing P&L or has experience with financial modeling Experience in business analytics, understanding operational SLAs and key metrics Experience in working with AIML and Generative AI solutions preferred. Experience in negotiating contracts and managing vendor relationships. Show more Show less

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14.0 years

0 Lacs

Chennai, Tamil Nadu, India

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We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across Global Capability Centers (GCCs), IT/ITeS The role entails end-to-end ownership of the sales cycle – from lead generation to deal closure and solution onboarding – with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy & Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, L&D heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector’s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration & Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth & Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence & Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7–14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or L&D solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, L&D, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills. Show more Show less

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15.0 years

0 Lacs

Gurgaon, Haryana, India

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Provides a strategic direction to R2R team to ensure that each member can deliver the expected outcome. Collaborate with PE, business support and technology owners to enable agreed changes to processes and consolidation of agreed key measures/metrics. Responsible to implement in transforming end-to-end processes to ultimately help driving delivery in consultation with PE with high focus on customer centricity. Implement and monitor standards and policies to ensure adherence to GAAP, IFRS, agreed global procedures, regional business requirements, statutory governmental regulations, and SOX requirements to minimize liability and risk. Ensure that service quality metrics exist. These will be used to drive service improvements and ensure all customers receive a satisfactory level of service. Maintain appropriate records suitable for research and internal or external audit in accordance with GAAP, SOX and SAS70 requirements. Monitor the assigned processes to ensure compliance with statutory governmental regulations, business requirements, legal contracts, and any other local compliance areas. Responsible for smooth functioning of legal, statutory, accounting and audit compliances of Indian entities and maintaining the statutory and accounting records of the same. This includes Statutory Audit, Tax Audit, Income Tax and Transfer Pricing Assessments and appeals; filing of annual/monthly returns with Registrar of Companies, compliances related to monthly/annual filing of returns with STPI etc. and managing India finance team. Ensure an ongoing service led culture within the teams where high-performance culture is inculcated in the system. Continuously monitoring the processes to ensure that adequate controls are in place to mitigate risk areas. Identify potential control weaknesses, suggest, and implement control improvements. Ensure that processes operate with optimum efficiency. Actively identify, investigate, and implement process improvements. Excellent leadership skills with the ability to inspire, lead, build and deliver through high performance teams. Ensure all information requested by internal, external and SOX auditors are provided on time and accurately. Ensure the books and records of your processes including balance sheet reconciliations are accurately maintained so that no audit observations or adjustments or identified. Continuously reviewing the metrics used to measure processes. Ensure that the metrics are appropriate, and the targets are challenging but achievable. Manager the processes to ensure that all metrics targets are achieved. Ability to prioritise and delegate effectively in a fast moving, global environment with tight deadlines. Customer survey results/support metrics Employee engagement results Close cycle time (days to close) Number and severity of audit findings. Accuracy and timelines of financial reporting Process compliance and internal control health. % of automated journal entries and GL recons transformation Employee engagement and retention within R2R team Organizational Parameters Carries a good relationship with Stakeholders. Contribute and become a strong member of GFS Leadership and India Leadership team Support GFG and GFR team for their delivery Strong Technical knowledge of the Accounting and Technology field. Ability to set examples and elevate the working environment. Can prioritize the deliverables and exhibits optimum use of resources. Direct Supervisor Head of Global Finance Services Direct Reports / Indirect Reports Direct Reports 5-7 Full Team 70 –100 Key Collaborative Network Key Shared Accountabilities Key Interfaces Clean Audit and SOX Compliance Timely reporting GFS team Decision Support Controller Group Design and Delivery Team PWC Auditors Internal Auditors FP&A and FBPs’ Required Education, Experience, Technical Skills And Knowledge Decision Rights Education Chartered Accountant (CA), CPA, CMA, or equivalent accounting qualification Experience 10 – 15 years progressive work-related experience in accounting and finance with demonstrated proficiency in multiple disciplines/processes related to the position as well as 6+ years managing large teams. Working experience around various GAAPs’, IFRS, Group and Stats audit requirements. Stakeholder management experience, preferably in an international environment Technical Skills and Knowledge Strong communication skills, both verbal and written to address all levels within the organization. Ability to influence others, present convincing arguments, deal with conflicting viewpoints and an ability to gain consensus. Demonstrated knowledge of finance, budgeting, and accounting processes and regulations globally. Advanced financial and operational analytical skills. Demonstrated proficiency in recognizing and resolving problems or inconsistencies in financial statements, assessing materiality and effect. Demonstrated ability to scope and manage multiple priorities, responsibilities, and project participation through engagement with the Projects team. Experience in the design and delivery of significant process improvements, including technology. Demonstrated knowledge and understanding of PeopleSoft, Hyperion or other enterprise financial systems and Microsoft Office. Demonstrated knowledge of Generally Accepted Accounting Principles and practices as well as IFRS guidelines. Ultimately accountable for all aspects of service delivery of the process – quality, efficiency, effectiveness, internal controls, risk and an excellent customer experience Impact regarding the prioritization of work and for identifying opportunities for improvement. Impact on resource allocation, project costs, schedule and quality levels for assigned area. Significant impact for ensuring efficient procedures is utilized and actionable plans are identified to achieve operational targets. Independent decisions on accounts and management reports to resolve process or customer issues and to monitor and resolve vendor relations issues. Erroneous decisions or recommendations would normally result in potential negative impact to financials of IHG and external owner groups. Owns Completion of IHG Corporate BOA in PeopleSoft. Influences Various Process Improvement initiatives impacting IHG ways of working managing R2R. Designing of SOX controls and narratives within R2R. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more Show less

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3.0 years

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Noida, Uttar Pradesh, India

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We are seeking a capable and experienced Tender Specialist / Manager to lead and manage government tendering processes . The ideal candidate will have a background in IT, Civil, or Construction projects, along with hands-on experience in GeM , QCBS , and L1 tenders . Key Responsibilities Identify, evaluate, and manage tender opportunities (RFPs, RFIs, RFQs, EOIs) related to IT, civil, or construction projects. Prepare and submit comprehensive tender documentation , including technical and financial proposals. Work extensively on the GeM (Government e-Marketplace) portal for bidding, product listing, order management, and compliance. Draft and format QCBS-based tenders and L1 cost-based bids in line with government norms. Coordinate with internal teams (Engineering, Legal, Finance, Procurement) for documentation and inputs. Ensure all pre-qualification and compliance criteria are met per tender guidelines. Track tender status, submissions, award results, and maintain complete documentation. Stay updated on government procurement policies, pricing benchmarks, and bid evaluation methods. Build and maintain relationships with government agencies and procurement departments. Requirements Experience: Minimum 3+ years in government tendering for IT / Civil / Construction projects. Education: Bachelor’s degree in Engineering, Business, Public Administration, or related field. Skills: Proficiency in GeM portal operations In-depth knowledge of QCBS and L1 tender formats Strong understanding of public procurement processes Excellent documentation, compliance, and time management skills Ability to work independently under deadlines Show more Show less

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15.0 years

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Delhi, India

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About The Role We are seeking a highly experienced Principal Presales Architect with deep expertise in AWS cloud services to lead strategic engagements with enterprise customers. This role is at the intersection of technology leadership and customer engagement, requiring a deep understanding of IaaS, PaaS, SaaS , and data platform services , with a focus on delivering business value through cloud adoption and digital transformation. You will be a key contributor to the sales and solutioning lifecycle, working alongside business development, account executives, product, and engineering teams. This role also involves driving cloud-native architectures , conducting deep technical workshops, and influencing executive stakeholders. Key Responsibilities Presales & Customer Engagement Act as the technical lead in strategic sales opportunities, supporting cloud transformation deals across verticals. Design and present end-to-end cloud solutions tailored to client needs, with a focus on AWS architectures (compute, networking, storage, databases, analytics, security, and DevOps). Deliver technical presentations, POCs, and solution workshops to executive and technical stakeholders. Collaborate with sales teams to develop proposals, RFP responses, solution roadmaps , and TCO/ROI analysis . Drive early-stage discovery sessions to identify business objectives, technical requirements, and success metrics. Own the solution blueprint and ensure alignment across technical, business, and operational teams. Architecture & Technology Leadership Architect scalable, secure, and cost-effective solutions using AWS services including EC2, Lambda, S3, RDS, Redshift, EKS, and others. Lead design of data platforms and AI/ML pipelines , leveraging AWS services like Redshift, SageMaker, Glue, Athena, EMR , and integrating with 3rd party tools when needed. Evaluate and recommend multi-cloud integration strategies (Azure/GCP experience is a strong plus). Guide customers on cloud migration, modernization, DevOps, and CI/CD pipelines . Collaborate with product and delivery teams to align proposed solutions with delivery capabilities and innovations. Stay current with industry trends, emerging technologies , and AWS service releases , integrating new capabilities into customer solutions. Required Skills & Qualifications Technical Expertise 15+ years in enterprise IT or architecture roles, with 10+ years in cloud solutioning/presales , primarily focused on AWS. In-depth knowledge of AWS IaaS/PaaS/SaaS , including services across compute, storage, networking, databases, security, AI/ML, and observability. Hands-on experience in architecting and deploying data lake/data warehouse solutions using Redshift , Glue, Lake Formation, and other data ecosystem components. Proficiency in designing AI/ML solutions using SageMaker , Bedrock, TensorFlow, PyTorch, or equivalent frameworks. Understanding of multi-cloud architectures and hybrid cloud solutions; hands-on experience with Azure or GCP is an advantage. Strong command of solution architecture best practices , cost optimization , cloud security , and compliance frameworks. Presales & Consulting Skills Proven success in technical sales roles involving complex cloud solutions and data platforms . Strong ability to influence C-level executives and technical stakeholders . Excellent communication, presentation, and storytelling skills to articulate complex technical solutions in business terms. Experience with proposal development, RFx responses, and pricing strategy . Strong analytical and problem-solving capabilities with a customer-first mindset. Show more Show less

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8.0 - 12.0 years

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Pune, Maharashtra, India

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Position - Finance Manager Location - Pune Duration - Full time Work Hours: Must be willing to work in the US EST Time Zone About the Role: Quantum Integrators is looking for an experienced and qualified Senior Finance Manager to join our leadership team in Pune. Need a professional who can provide strategic financial guidance, participate in RFP bidding processes, drive financial decision-making, and manage a team of accountants. The ideal candidate will bring a strong understanding of financial operations across geographies (India and the US) and be comfortable working in a high-growth IT consulting environment aligned with US EST work timings . Key Responsibilities: Strategic Financial Management: Advise senior leadership on financial planning, budgeting, investments, and risk management. Support bidding for RFPs by providing financial inputs, pricing models, and commercial terms. Lead financial modeling for strategic business proposals and partnership opportunities. Drive decision-making on financial matters including revenue generation, cost control, and resource allocation. Accounting & Compliance: Ensure accurate and timely maintenance of Books of Accounts , compliance with Indian and US statutory requirements. Oversee budgeting processes, financial reporting, and ensure adherence to internal controls. Manage statutory audits, liaising with external auditors and regulatory bodies. Ensure timely filings related to GST, TDS, ROC, and other statutory compliances. Payroll Management (India and US): Supervise payroll operations for India and US employees. Ensure accurate disbursements and compliance with local tax and labor laws. Coordinate with HR, payroll vendors, and internal teams for seamless operations. Team Leadership: Lead, mentor, and manage a team of accountants and finance staff. Establish clear KPIs and ensure professional development within the team. Reporting & Analysis: Prepare periodic MIS reports and financial dashboards for leadership and stakeholders. Analyze financial trends, prepare forecasts, and suggest measures for financial efficiency. Key Requirements: Bachelor’s or Master’s degree in Finance, Accounting, or Commerce. CA/MBA (Finance) preferred. Chartered Accountant (CA) or Company Secretary (CS) qualification is highly desirable 8-12 years of post-qualification experience in finance management roles, preferably in IT/Technology services companies. Experience in RFP bidding, commercial pricing , and financial planning. High proficiency with financial software such as (QuickBooks, NetSuite, Zoho Books, SAP preferred). Ability to work independently with minimal supervision in a fast-paced environment. Must be flexible to work in US Eastern Time Zone (EST). Preferred Skills: Prior experience supporting global business operations or MNCs. Why Join Quantum Integrators? Be part of a dynamic, rapidly growing global IT firm. Play a leadership role in key financial initiatives across multiple geographies. Attractive opportunities for professional growth, leadership, and international exposure. Vibrant work culture fostering innovation and collaboration. Show more Show less

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7.0 - 10.0 years

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Pune, Maharashtra, India

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What do we do? The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience. The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems. Role Description The role will be Asst. Vice President (C12) in the TTS Analytics team The role will report to the VP or SVP leading the team The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders Qualifications Experience: Bachelor’s Degree with 7-10 years of experience in data analytics, or Master’s Degree with 6-10 years of experience in data analytics, or PhD. Must have: Marketing analytics experience Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc. Predictive modeling using Machine Learning Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining Good to have: Experience in financial services Experience working with data from different sources and of different complexity Skills: Analytical Skills: Ability to understand complex business problems, break them down into simpler solvable parts and develop analytical approaches to tackle them Strong logical reasoning and problem-solving ability Proficient in converting business problems into analytical tasks, and analytical findings into business insights Proficient in identifying trends and patterns with data Tools and Platforms: Proficient in Python/R, SQL Experience in Hive Proficient in MS Excel, PowerPoint Good to have: Experience with PySpark Experience with Tableau Soft Skills: Ability to drive clear and comprehensive communication flow between business stakeholders and the team and vice versa, translating analytical findings into key insights and actionable recommendations Ability to coach and mentor other members in the team on an ongoing basis Ability to drive ideation on analytical projects to tackle strategic business priorities Comfort on working with ambiguity and open-ended questions Strong process/project management skills Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc. ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Business Analysis ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

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5.0 years

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Chandigarh, India

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Key Responsibilities Sales Strategy & Planning : Develop and execute sales strategies to drive business growth in digital marketing services. Lead Generation & Prospecting: Identify and qualify potential clients through various channels, including networking, digital outreach, and referrals. Client Acquisition & Relationship Management : Build strong relationships with prospective and existing clients, understanding their needs and offering customized digital marketing solutions. Revenue Growth & Sales Targets: Achieve and exceed sales targets by closing high-value deals and securing long-term contracts. Sales Presentations & Pitches : Prepare and deliver compelling sales presentations, proposals, and marketing strategies to clients. Negotiation & Deal Closing: Lead contract negotiations, pricing discussions, and ensure successful deal closures. Team Leadership & Collaboration: Guide and mentor the sales team, providing strategic direction and support. Market Research & Competitor Analysis: Stay updated with industry trends, competitor strategies, and emerging digital marketing technologies. CRM & Reporting: Maintain accurate records of sales activities, pipeline, and client interactions in CRM tools, and generate reports for management. Required Skills & Qualifications Experience: 5+ years of experience in business development, sales, or account management in the digital marketing industry. Sales & Negotiation Skills: Strong ability to develop sales strategies, negotiate contracts, and close deals. Industry Knowledge: In-depth understanding of digital marketing services, including SEO, PPC, social media marketing, content marketing, web development and lead generation. Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to engage and persuade clients effectively. Leadership & Team Management: Experience in managing a sales team, setting targets, and driving performance. CRM & Sales Tools: Proficiency in CRM software, sales automation platforms, and lead management tools. Analytical & Strategic Thinking : Ability to analyse market trends, sales performance, and business opportunities. Self-Driven & Goal-Oriented: A proactive approach to sales with a strong focus on achieving targets. Show more Show less

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3.0 years

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Ludhiana, Punjab, India

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We are looking for a proactive and customer-focused Customer Service & Sales Support Executive to join our team. This role will support the smooth handling of HAZ shipments, customer coordination, and integrated logistics services. You will work closely with internal teams (Operations, Finance, CSU, IT) and external stakeholders to ensure operational efficiency, client satisfaction, and business growth. 🔹 Key Responsibilities Manage day-to-day customer service operations for ILS & HAZ Vanning Coordinate end-to-end execution of import/export shipments Attend HAZ vanning inspections at ICDs, factories, or CFS Conduct regular sales visits to customers and provide feedback to the reporting manager Identify new business opportunities and prepare competitive proposals Negotiate pricing with customers and vendors for job execution Develop marketing materials and strategies to promote ILS/HAZ services Coordinate with internal departments for timely execution and updates Follow up with customers for outstanding payments and maintain accurate records Submit monthly reports and support achievement of regional targets 📌 Key Performance Indicators (KPIs) Accuracy and timeliness in shipment handling and documentation Volume of new business acquired and leads converted On-time execution of HAZ vanning operations and inspections Customer satisfaction and issue resolution rate Timely follow-up and collection of outstanding payments Cross-functional collaboration effectiveness ✅ Qualifications & Skills Graduate degree required 2–3 years of experience in CHA, ICD, ILS, Freight Forwarding, or HAZ Operations Strong understanding of customs processes and shipment documentation Good communication skills (spoken and written English) Ability to work in the field and conduct factory/ICD/CFS visits Customer-centric mindset with excellent coordination abilities Organized, proactive, and result-driven If this position interests you, email your updated profile on career@hindterminals.com with following details viz 1. Current Company 2. Current Designation: 3. Reporting to: (Job Title) 4. Total work Exp: 5. Qualification: 6. Current Location: 7. Notice period Show more Show less

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5.0 - 6.0 years

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Pune, Maharashtra, India

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About The Position At Kohler India Technical Center, we are a dedicated global hub providing comprehensive technical and non-technical services for all Kohler Co. businesses and product lines worldwide, including our renowned Kitchen and Bath products. We are looking for a Sourcing associate to join our team and enrich our organization by bringing the Category Expertise, In depth knowledge of Sourcing and Sourcing Processes, Strategic Mindset, Creativity, and Divergent thinking. The associate would need to drive Global Sourcing Categories/Projects with an ability to influence internal and external stakeholders. Key Responsibilities Deliver Global Sourcing Services in an excellent manner Lead sourcing initiatives and ownership for Global Facility Management Services – Lease contracts, Manpower contracts, Security, Housekeeping, Transport, Canteen, Hotel contracts etc. Expert in contract management for Facilities Spend, able to negotiate the critical clauses and define SLA, terms for the contracts. In collaboration with sourcing associates and business stakeholders, manage a range of Facilities Management projects. Manage commercial aspects including requirements gathering, writing RFPs, managing the RFP process, supplier score carding, commercial negotiation, summarizing and presenting the business case, contract review and implementation. Develop expert understanding of Facilities Management category such as marketplace, best practices, and industry trends. Manage purchasing-related risks in a professional manner, has an understanding and implement KPIs, SLAs etc. Lead sourcing activity, gaining stakeholder buy-in, setting up project teams, and delivering the best value solution or engagement in a timely fashion. Conduct spend analysis, price benchmarking, strategy analysis to identify areas for cost savings, process improvements, and supplier optimization, and provide actionable insights to stakeholders on category performance, spend, and supplier metrics. Develop, implement, and manage category strategy aligned with business objectives, ensuring cost savings and continuously evaluating opportunities to improve procurement processes. Review, manage, and negotiate suppliers' contracts to ensure favorable terms, conditions, and pricing, and provide insights to the team on contract negotiations. Manage eSourcing activities, including receiving and analyzing offers, comparing proposals, and identifying negotiation points to share with Category Leaders. Process Improvement: Identify and execute process improvement opportunities to enhance efficiency and effectiveness. Bidding Expertise: Conduct and manage competitive bidding processes to ensure cost-effective procurement in facility buying. Follow and enforce the company’s Global Procurement Policy and procedures. Ensure Compliance with Kohler’s Global Sourcing Policy Enforce this across the business and stakeholders for Sourcing or related activities Standard Operating Process (SOP) Setup and Process Improvement Constantly searching and seeking improvement of Facility Management services and practices that eliminate non-value-added activity and incorporates relevant best practices Work effectively with all the teams concerned, functions Develop, Maintain, and enhance relations with the stakeholders. Understand business requirements, ensure alignment with category strategy and exhibit superior customer service skills. Forecast growth opportunities, prepare roadmaps, and build capabilities for future readiness Required Competencies Analytical Skills: Able to pull together large data sets, validate, spot trends, analyze and present in a neat and organized way. Highly organized with attention to detail. Commercial Skills: Solid commercial acumen. Preferably some understanding of working with different in-country commercial law. Able to deal with internal complexities of global organization. IT Skills: Proficient in the use of Microsoft applications such as Excel, Word and PowerPoint. Able to use tools such as Power BI. Negotiation: Capable of creating and executing negotiation strategies across cultural boundaries in the best interest of the company. Strategy Development: Ability to maintain and influence spend category strategy with the understanding of interdependences, risks, and impact of strategy on individual business units. Project Management: Proficient in managing/leading multi-location/regional projects with awareness of culture, currency, geography and political factors. Continuous Improvement: Build and maintain expert knowledge of leading-edge trends in market/industry relative to category responsibility. Able to work under own initiative Interpersonal: Demonstrates professionalism in communicating with associates of all levels with the organization. Proactively identifies and supports improvements and sells ideas to business leaders. Communicates departmental vision and goals, creating an atmosphere of open communication. Recognizes and capitalizes on team dynamics, seeking out both internal and external opportunities for the benefit of the team environment. Identifies critical relationship building opportunities. Development of successful cross functional relationships taking an active role within project teams and offering support, embracing diverse and global cultures. Resilient and adaptable. High energy and positive attitude Education And Experience Requirements 5-6 years’ experience as a Buyer, of which 2-3 years’ experience in managing Facilities Management category Experience in managing Capital Equipment category (desirable, not essential) Use of eSourcing systems such as eAuctions (desirable, not essential) First class English written and spoken communication skills Spanish written and spoken communication skills (desirable, not essential) Degree (or equivalent) desirable in Engineering, Supply Chain Management, Operations, Business Able to work within hybrid working environment (2-3 days from office, remainder from home) Flexible work (half of day to be US/Mexico time zone Show more Show less

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Mumbai, Maharashtra, India

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Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

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Bengaluru, Karnataka, India

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About the role Refer you will be responsible section You will be responsible for Programming Java 13+ System Design Springboot Java reactive systems SQL/NoSQL databases Distributed systems Kafka Azure Or any other cloud platform Scrum/Kanban Development Practise Infrastructure Software Security Operations and Maintenance Core Technology Development Lifecycle Retail Technology Awareness Communication & Influencing Data Analytics & Insights Strategic Thinking & Problem Solving Curiosity & Learning Embracing and Enabling Change You will need Refer you will be responsible section Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Show more Show less

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0.0 - 3.0 years

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Nanpura, Surat, Gujarat

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Job Location : Surat, Gujarat Experience: Minimum 3+ Years in relevant E- Commerce Job Timing: 11:30 AM to 9:30 PM (Mon to Sat) Skills & Requirement: Fluent English Speaking is Mandatory. Hands-on experience in managing and maintaining e-Commerce websites/portals. Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Amazon, Ebay), product development, competitive strategies, consumer research, industry trends and usability best practices. Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions. Excellent communication and collaboration skills. Roles & Responsibility: Handling Amazon, eBay Seller Accounts. A+ Content Creation. Various Product Listing & Optimizing. Product Image Processing. Manage Order & Pricing for all orders. Manage all the Return & Refund orders. Analyses Keywords & Handling SEO Content management. Manage Inventory & Promotion. Handling Customer message support. Knowledge about lighting deal & product categorize. Research about various product & market price. Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Benefits: Leave encashment Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Education: Diploma (Preferred) Experience: E-Commerce: 3 years (Preferred) Amazon Portal: 3 years (Preferred) Language: English (Preferred) Work Location: In person

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Jaipur, Rajasthan, India

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With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. What will I be doing? As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests. Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests’ preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions – e.g. Birthdays and Honeymoon. Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guest’s accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton’s brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors’ activities in order to be informed. Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guest’s folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton’s brand standards. Attempt to communicate with guests in guests’ native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Front Desk Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Strong communication, organization and coordination skills. Good team player. Responsible and self-motivated. Patient, responsible and proactive in dealing with problems. Able to maintain excellent relations with team members. Able to work under great physical and mental pressure. Familiar with computer systems. Fluent in spoken and written English to meet business needs. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations DoubleTree by Hilton Jaipur Schedule Full-time Brand Doubletree by Hilton Job Guest Services, Operations, and Front Office Show more Show less

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Bengaluru East, Karnataka, India

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Job Title: Manager - Business Finance About Us At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions—Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether you're architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact—your work here directly shapes the future of education. Learn more: www.teachmint.com About The Role We are looking for a highly analytical and detail-oriented Business Finance Manager who will play a pivotal role in financial analysis, reconciliations, and reporting. This individual will work independently to ensure structured financial monitoring, gatekeeping incentive spends, and monitoring topline and margin achievements against planned budgets. Key Responsibilities Financial Analytics & Business Insights Analyze financials, invoicing, and expense data to derive meaningful insights that impact pricing and incentive strategies. Design structured dashboards and financial reports to monitor business performance. Track customer balances, advances, and key balance sheet items to ensure financial accuracy. Incentives Monitoring: Calculate and review all incentives across the organization, ensuring compliance with designed policies. Monitor budgeted vs. actual spends, ensuring cost efficiencies. Reporting & Performance Tracking: Prepare weekly and monthly MIS reports for leadership review. Track and report inventory quantities, valuations, and financial discrepancies. Establish controls and processes to ensure accurate reconciliations of financial transactions. Required Skills & Qualifications Strong proficiency in Microsoft Excel / Google Sheets for financial modeling, data analysis, and reporting. Knowledge of SQL (preferred, not mandatory) Proven ability to design structured dashboards and extract actionable insights from financial data. Strong analytical mindset, with a keen eye for data accuracy and financial structuring. Experience in financial reconciliations, cost tracking, and spend management. Ability to work independently, ensuring financial controls and transparency. What Sets Teachmint Apart A culture of innovation and collaboration where every voice matters. An opportunity to drive meaningful change in the education sector. Support for your growth and learning as a leader and professional. Remote role with frequent travel to customer sites, meetings, and events. Flexible work hours may be required to accommodate customer schedules and sales activities. Performance-based compensation structure with incentives tied to sales targets and objectives. Ready to make a lasting impact? Join Teachmint and lead us in reshaping the future of education! Disclaimer: Kindly note that Teachmint Technologies is an equal-opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various beliefs. Teachmint Technologies strictly prohibits discrimination in the workplace based on color, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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Salesforce Business Analyst – CPQ, Sales Cloud & Service Cloud1 Key Responsibilities Collaborate with business stakeholders to gather, document, and prioritize functional and technical requirements related to CPQ, Sales, and Service processes. Translate business needs into detailed user stories, process flows, and functional specifications. Work with Salesforce administrators, developers, and QA teams to ensure requirements are understood and implemented accurately. Lead workshops and design sessions to define optimal Salesforce solutions, particularly around Quote-to-Cash, Lead-to-Order, Case Management, and Customer Support processes. Serve as a subject matter expert in Salesforce CPQ configurations, pricing rules, product bundles, and approval workflows. Drive enhancements and optimization of Sales Cloud features like lead management, opportunity management, forecasting, and pipeline visibility. Support Service Cloud capabilities including case management, knowledge base, SLAs, and omnichannel routing. Conduct user acceptance testing (UAT), training, and post-deployment support. Maintain documentation and ensure compliance with data governance, security, and best practices. Required Skills And Experience 5+ years of Salesforce experience with at least 2+ years in CPQ, and deep functional knowledge of Sales and Service Cloud. Experience working with Salesforce CPQ – configuration, rules, discounting, quoting, approvals. Strong understanding of CRM processes including Lead-to-Order, Quote-to-Cash, and Case Lifecycle. Experience working in Agile/Scrum environments. Excellent communication, stakeholder management, and presentation skills. Strong problem-solving skills and ability to work independently or in a team. Preferred Qualifications Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist). Experience with integration tools (e.g., MuleSoft) and AppExchange products. Exposure to Einstein Analytics, Lightning Flows, and Experience Cloud is a plus. Show more Show less

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3.0 years

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Hyderabad, Telangana, India

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About Saras Analytics We are an ecommerce focused end to end data analytics firm assisting enterprises & brands in data driven decision making to maximize business value. Our suite of work spans extraction, transformation, visualization & analysis of data delivered via industry leading products, solutions & services. Our flagship product is Daton, an ETL tool. We have now ventured into building exciting ease of use data visualization solutions on top of Daton. And lastly, we have a world class data team which understands the story the numbers are telling and articulates the same to CXOs thereby creating value. What Are We Today We are a boot strapped, profitable & fast growing (2x y-o-y) startup with old school value systems. We play in a very exciting space which is intersection of data analytics & ecommerce both of which are game changers. Today, the global economy faces headwinds forcing companies to downsize, outsource & offshore creating strong tail winds for us. We are an employee first company valuing talent & encouraging talent and live by those values at all stages of our work without comprising on the value we create for our customers. We strive to make Saras a career and not a job for talented folks who have chosen to work with us. The Role We are seeking a Growth Analyst to help our customers maximize profitability through revenue growth strategies and cost optimization. This role requires a strong analytical mindset, experience in e-commerce performance metrics, and the ability to translate data into actionable insights Key Responsibilities Revenue Growth & Optimization - Analyse customer behaviour, pricing models, and conversion funnels to uncover revenue opportunities. Optimize pricing, bundling, and upsell strategies to increase Average Order Value (AOV) and Customer Lifetime Value (LTV). Identify and implement retention strategies to reduce churn and improve repeat purchase rates. Work with marketing teams to measure and improve Return on Ad Spend (ROAS). Cost Optimization & Profitability Identify inefficiencies in fulfilment, logistics, and Customer Acquisition Cost (CAC) to improve margins. Analyse supply chain and inventory data to minimize holding costs and optimize cash flow. Develop profitability forecasting models and scenario analyses to guide financial decision-making. Data-Driven Insights & Execution Build and maintain automated dashboards and self-serve analytics tools. Conduct A/B testing on growth initiatives to measure impact and refine strategies. Present key findings to CXOs and senior stakeholders, driving execution on high-impact recommendations. Key Metrics for Success Revenue Uplift (% increase in sales via pricing, retention, or AOV improvements). Profitability Growth (improvements in Gross Margin or EBITDA). Marketing Efficiency (better ROAS, improved CAC/LTV ratio). Cost Savings (reduction in fulfilment, inventory, or ad spend inefficiencies). Requirements ( Preferred) 3-5+ years’ experience in growth analytics, e-commerce analytics, or D2C consulting roles. Strong proficiency in data analysis, ability to translate complex data into clear, actionable business insights. Deep understanding of e-commerce KPIs (LTV, CAC, ROAS, Contribution Margins, etc.). Understanding of A/B testing, attribution modelling, and pricing analytics. Understanding of SQL and BI tools Experience working cross-functionally with marketing, product, and finance teams. Good TO Have Knowledge of Shopify, Amazon Seller Central, or performance marketing tools. Exposure to machine learning models for forecasting or personalization. Why Join US Work with fast-growing e-commerce brands generating $20B+ in revenue. Gain direct exposure to CXOs of leading mid-market brands. Influence high-impact business decisions with cutting-edge analytics. Competitive compensation, professional growth, and a data-driven culture. Show more Show less

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4.0 years

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South Delhi, Delhi, India

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As the Marketplace Exevutive at Invogue Shop , your primary responsibility is to drive revenue growth, increase brand visibility, and scale our presence across key e-commerce and quick commerce marketplaces. You will lead strategy and execution across partner platforms, ensuring catalog hygiene, promotional effectiveness, inventory planning, and robust business performance. Key Responsibilities 1. Marketplace & Catalog Management Manage and maintain an accurate, live catalog across platforms like Nykaa, Amazon, Myntra, Ajio, Blinkit, Zepto, Flipkart, and more . Launch new collections on time with complete information: titles, descriptions, images, keywords, pricing, and tags. Conduct regular audits to ensure brand consistency, accurate listings, and high-quality customer experience. 2. Sales Growth & Strategy Own revenue targets and market share growth across each marketplace. Develop and execute customized platform-specific strategies involving product mix, pricing, promotions, and bundling . Collaborate with category managers to gain visibility via homepage features, in-app banners, and special campaigns. 3. Marketing & Campaigns Plan and execute seasonal, festive, and tactical campaigns aligned with platform calendars. Work with the in-house design and marketing team to create high-converting creatives. Drive both organic and paid promotions; track ROI to optimize marketing spends. 4. Inventory & Merchandising Ensure top-performing products are always in stock and visible. Forecast inventory needs based on sales velocity and upcoming campaigns. Clear non-performing inventory through smart discounting and bundling. 5. Data Analytics & Insights Analyze platform data for trends, drop-offs, keyword performance, and conversions. Share insights with internal teams to guide product development, pricing strategy, and demand planning . Benchmark against competitors and track category shifts. Lead efforts to liquidate slow-moving inventory with smart discounting strategies. 6. Affiliate & Partnership Channel Management Manage affiliate marketing and influencer-led sales through marketplace platforms. Explore and grow new affiliate and partnership opportunities to scale incremental revenue. 7. Discovery & Conversion Optimization Improve product discoverability through enhanced keywords, filters, tags, and backend SEO. Collaborate with marketplace editorial and curation teams to get featured in editorial picks, influencer collaborations, and curated collections . Preferred Qualifications 2–4 years of hands-on experience managing e-commerce/marketplace accounts for a fashion, shapewear, beauty, or lifestyle brand. Strong understanding of marketplace ecosystems, backend portals, pricing/promotions management, and campaign planning. Proficiency in Excel, Google Sheets, analytics tools , and e-commerce platforms. Creative yet data-driven mindset with an eye for design and sales conversion. Excellent time management, communication, and stakeholder coordination skills. Bonus Experience working with or managing product listings on quick commerce platforms like Zepto, Blinkit, Swiggy Instamart, or BB Now . Candidates with q-commerce exposure will be preferred due to the fast-paced inventory and promotional dynamics. Ready to drive the next phase of Invogue Shop’s marketplace growth? If you’ve directly contributed to growing a brand’s digital revenue via marketplaces and quick commerce platforms, we’d love to hear from you. Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Work hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online - at great prices and convenience. Both Amazon and sellers who list their products on the site already offer millions of new and used items in a wide range of categories. And this is just the beginning. Come and experience a company that reinvents itself every day. Immerse yourself in an environment that is fast-paced, expanding and is continuously inventing new efficiencies and offering great opportunity for our customers and for you! Amazon is looking for a smart, enthusiastic, hard-working and creative candidate to join as a Category Manager for the Beauty Category. Key job responsibilities The Beauty Category team in India is looking for a Category Manager to own and drive scale-up of categories and critical customer-focused initiatives. The person who joins this team must share our passion and commitment for serving customers while also making Amazon a preferred destination for beauty brands. S/he must be able to balance thinking big, working with ambiguity while driving speed of experimentation. We are looking for self-starters with strong analytical skills and result-orientation who can make and execute independent, data-driven decisions and work with senior stakeholders, both internally and externally. The successful candidate for this critical role will have strengths in independent problem-solving and working around constraints, demonstrate great "voice" and strong writing skills, show strong ownership and persistence, lead a team to deliver org goals, have proven leadership experience in managing projects, and be comfortable with evolving structure in a new space. Basic Qualifications 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Preferred Qualifications Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

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0.0 - 1.0 years

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HSR Layout, Bengaluru, Karnataka

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Job Title: Client Relationship Executive – Fresher Location: Bangalore, India (On-site) Company Overview: We are a leading photography and creative services company, specializing in maternity, newborn, fashion, product, and commercial shoots. We are seeking a warm, energetic, and detail-oriented Client Relationship Executive to manage client communications, build trust, and ensure a smooth and satisfying experience from inquiry to delivery. Job Type: Full-Time | Entry-Level Key Responsibilities: Handle incoming client inquiries via phone, WhatsApp, email, and walk-ins. Provide detailed information about our photography packages, services, pricing, and scheduling. Maintain a strong follow-up system to convert leads into bookings. Build and maintain strong, long-term client relationships. Coordinate with internal teams (photographers, editors, studio managers) to ensure seamless client service. Collect client feedback and assist with post-shoot coordination (image selection, delivery status updates, etc.). Maintain and update client records and daily communication reports. Required Skills: Excellent communication skills in English (fluency in Kannada, Tamil, Telugu, or Hindi is a plus). Friendly, confident, and client-focused attitude. Good organizational skills and attention to detail. Ability to handle multiple clients and prioritize tasks efficiently. Basic knowledge of Excel/Google Sheets, email handling, and CRM tools is preferred. Eligibility: Freshers or 0–1 year experience in customer service/client relations/sales. Any graduate (degree in marketing, communications, business, or related field preferred). Passion for photography or creative industries is an added advantage. Perks: Friendly, creative, and collaborative work environment. Training and mentorship provided. Opportunities to grow in sales, client management, and marketing roles. How to Apply: Send your resume to careers@camories.in. Mention "Client Relationship Executive – Bangalore" in the subject line. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Leave encashment Schedule: Day shift Ability to commute/relocate: HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person

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90.0 years

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Bengaluru, Karnataka, India

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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Business Intelligence Developer Consultant II contributes to the development, testing, implementation, and maintenance of complex Business Intelligence solutions and reports through the use of the Microsoft SQL Server BI stack and/or other tools. This role supports the aggregation of data from multiple sources into an efficient data warehouse and designing reporting solutions for very large multidimensional databases. Key Responsibilities Contributes to translating complex business needs to technical specifications Conducts developer testing and troubleshooting Identifies and supports improvements of existing BI systems and processes Collaborates with teams to integrate systems Escalate open issues and proactively ask questions in an agile manner Improves efficiency, reduces costs, and ensures compliance with regulations Develops standard reports and functional dashboards based on business requirements Partners and collaborates with technical and non-technical stakeholders to identify business problems Maintains and supports data analytics platforms Education 4 year Bachelors Degree (Preferred) Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Data Warehousing (DW), Microsoft Power Business Intelligence (BI), Microsoft Power Business Intelligence (BI) Dataflows, Microsoft Power Business Intelligence (BI) Data Visualization, Microsoft Power Business Intelligence (BI) Desktop, Microsoft Power Business Intelligence (BI) Premium, Microsoft Power Business Intelligence (BI) Security, Microsoft SQL Server Shift Time General Shift (India) Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

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1.0 - 3.0 years

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Bangalore Urban, Karnataka, India

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Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes’ list of World’s Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture – you belong with us. Deal Desk team is looking for a new member to join its staff. The team reviews large, complex, or discounted quotes to provide guidance and recommendations on deal pricing, discount structure, and contract terms, driving profitability in-line with Check Points strategic objectives. Key Responsibilities Review business cases in the NSP (Non-Standard Pricing) cycle and provide recommendations to decision makers Act as a sales advocate and collaborate with internal teams to understand the specifics of each deal, support smarter decision-making, and suggest upsell opportunities when appropriate Work cross-functionally with all departments that may have a direct impact on quoting requirements (Sales Operations, Financee, Order Management, etc.) to ensure audit and business guidelines are understood and followed and that all requirements are met Encourage and challenge sales representatives to structure deals that maximize value and profitability for Check Point Initiate ideas of improvements, educate the field and provide added value to Check Point’s business Assist in streamlining key operational workflows to support efficient and sustainable growth Flexibility in daily shifts, and extended shifts at the end of the quarter Qualifications Minimum Bachelor’s Degree or equivalent, preferably in Business, Finance, Economic, Marketing or a related field 1-3 years of eexperience in a Deal Desk, sales operations, pricing, order management teams equivalent sales supporting function Hybrid: 2-4 days/week at the Check Point offices A problem solver, detail oriented with a driving execution to initiate tasks and manage them start to end Strong decision-making skills, with the ability to leverage data sets for justification Ability to work in a complex environment and under pressure, delivers for C-Level Strong analytical skills with the ability to interpret data, identify trends, and draw actionable insights Strong time management and organization skills with flexibility to work in a fast-paced, changing and international work environment Working knowledge of SFDC and basic MS Excel formulas are highly recommended Eexperience with software/SaaS business is a plus Show more Show less

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8.0 years

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Bengaluru, Karnataka, India

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Novo Nordisk Global Business Services ( GBS) India Department - Commercial GBS Are you passionate about shaping pricing strategies in the pharmaceutical industry? Do you have a knack for collaborating with diverse teams to drive impactful market access strategies? If so, we invite you to join us as a Global Pricing Lead at Novo Nordisk. Read more and apply today for a life-changing career. The position As a Global Pricing Lead, you will: Lead the pricing strategy, guidance and forecast development within Rare Diseases and collaborate with internal stakeholders to align pricing strategies with market access and brand strategies. Lead the operational pricing to enable and maximise business opportunities in operations within Rare Diseases incl. PBC and launch sequence. Lead the pricing insights generation within Rare Diseases to guide strategies and evolve the organisation’s decision-making on drug development, launch strategies and price business cases. Support/challenge affiliates with pricing assumptions for budget submissions (AB) and Strategic Planning Process and drive strong alignment, collaboration and development activities among RareD Access & Pricing colleagues. Develop and deliver pricing insights through reports, tools, and dashboards to key stakeholders. Manage pricing systems and tools, ensuring organisational capability building and improvement of pricing infrastructure and actively managing budgets and maintaining a network of capable vendors. Qualification We are looking for a candidate with: An M.Sc. or MBA degree in economics, business administration, finance, or a related field. At least 8 years of experience in pharma pricing, market access, business analytics, or finance. High-caliber analytical and numerical skills with a commercial focus. Excellent communication skills and the ability to present complex information clearly. Strong project management skills and a proactive, team-oriented mindset. Previous informal or formal leadership experience. About The Department The Commercial, Global Business Services (GBS) unit is at the heart of driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial & Corporate Affairs, including Insulin, GLP-1, and Obesity Marketing, Market Access, Commercial Planning, and Commercial Operations. Our unit also supports BioPharma global marketing for Haemophilia and growth disorders. Located in a fast-paced and dynamic environment, the GBS unit offers a collaborative and supportive work atmosphere where you can make a significant impact on our business’s success. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 19th June 2025 Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing. Show more Show less

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