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2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Experience: 2.0 Year(s) To 8.0 Year(s) CTC Salary: 5.00 LPA To 8.00 LPA Job Location: Ahmedabad, Hyderabad/Secunderabad, Mumbai, Surat (need candidates from luxury brands) Job Description: Exhibit behaviour of “Customer Priority” – importance to clients above all things. Achieve monthly, quarterly & annual sales targets of the Store. Greet & engage all customers, identify customer needs, provide accurate information to queries & show sincere enthusiasm. Effectively present the product to Customer in terms of features / benefits / applications / pricing / serviceability and demonstrate up-selling & link selling. Adhere to established SOP for Customer Service, VM, Store Ambience and other Store related aspects. Share feedback and insights on customers experience with the Store Manager to enhance the same. Keep track of the latest market trends, competition. Assist with all other duties as directed from superiors, from time to time. Job Specification Must have 2+ years of relevant experience in Sales and Customer Service for a Luxury product. Must be a graduate. Degree / Diploma in Fashion is a plus. Excellent Communication and Presentation skills. Candidate with multi designer experience is a must Must have Customer Service Orientation. Must be proactive and a keen learner. Must be a Team player. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Job Title: Senior Associate – Launch Team (Batch Operations) Location: WFH Experience Required: 2–4 years (Operations / Program Management / Stakeholder Coordination preferred) Type: Full-time About the Role: We are seeking a proactive and detail-oriented Senior Associate to join our Launch Team (Batch Operations) . This role requires strong coordination skills, process ownership, and analytical thinking to ensure smooth execution of batch launches, offer rollouts, and compliance with SOPs. Key Responsibilities: 🔹 Batch Creation, Setup & Change Management Own the complete lifecycle of batch creation and updates as per category inputs. Ensure timely execution and 100% compliance with SOPs and SLA commitments. Identify process gaps and recommend improvements. 🔹 Bulk Offer Rollout Coordinate with Category, Marketing Managers, and Design Teams to manage bulk offer pricing rollouts. Escalate delays or missing inputs (e.g., pricing, banners) and realign TATs as needed. Drive accuracy and timeliness across rollout cycles. 🔹 Stakeholder Coordination Act as the primary POC for all batch-related tasks across functions—Category, SST, Design, Analytics, Tech, and IT. Manage escalations with speed, clarity, and ownership. Partner with teams to ensure process alignment and successful launches. 🔹 Quality Control & Compliance Conduct quality audits for batch creation and change requests. Monitor adherence to SOPs and implement corrective measures for recurring issues. Champion process hygiene and compliance best practices. 🔹 Reporting & Analytics Generate MIS reports to monitor batch performance and KPIs. Analyze trends and inefficiencies; deliver actionable insights to stakeholders. Support data-backed decision-making and operational efficiency. What We’re Looking For: 2–4 years of experience in operations, coordination, or program management roles. Strong communication and stakeholder management skills. Data-driven mindset with hands-on experience in reporting and basic analytics. High sense of ownership and process orientation. Comfortable working cross-functionally in a fast-paced environment. Show more Show less
Posted 1 day ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Grade: 09 Job Summary: The Incentive F&A Senior Officer is responsible for calculating or auditing Contractual payouts or Incentive adjustment refunds for any amounts owed to the customer. He/ She must be highly proficient in using MS Access and Excel and should have strong process knowledge. Additionally, he/she will be responsible for communicating information and clarification to site Management team, Senior Leadership, Customer, Pricing, F&A, Business Development, and Brokerage team. Job Duties: Identifies specific issue with weekly and deferred incentives. Communicate with Customer, Business Development, Brokerage and Revenue Management Team. Updates the management team on the status of the worked done on daily basis. Increase in velocity of Enterprise Incentive adjustment. Knowledge of Advance excel and Access to handle critical data. Strong analytical skills and attention to detail. Proper coordination and continuous follow up with stake holders. Good communication skills, written and verbal. Works with internal and external customers to ensure incentive issue is resolved. Calculates and processes incentive rebates to remedy the impact of the identified incentive issue. Explains in detail the calculation methodology to the sales force so they can present to the customer. Calculates/ Audits estimated future deferred incentive obligations based on current volume/revenue data. Monitors and maintains timing of accrual reversals to coincide with payments. Explains significant variances in accruals and payments. Controls and assigns incoming incentive contracts. Creates various journals for the General Ledger. Manages vendor number requests. Calculates various special projects. Imports and balances TSOA accrual information. Should be able to deliver in challenging situations. Prerequisite : Bachelors Degree Finance & Accounting (preferred). Eye for detail and should meet stiff deadlines. Have an excellent attendance track record. Self-Driven. Strong Customer Orientation, understanding customer services issues. Incentive process knowledge is mandatory. Additional Notes: Once the employee is selected for the position, he/she cannot cancel the job transfer.
Posted 1 day ago
8.0 years
0 Lacs
India
On-site
About delaware: We are a renowned global corporation dedicated to delivering advanced business, IT solutions and services, assisting organizations in their business and digital transformations. Our primary goal is to equip companies with the necessary tools to accomplish their mission-critical objectives and futureproof their operations. We are SAP Platinum partner. Presently, our team consists of over 5000+ skilled professionals spread across 19 countries spanning Europe, Asia, United Kingdom, South America and North America. Connect with us on LinkedIn! Click here- https://www.linkedin.com/company/delawareindia/ What will you be doing as Sr. OTC Sr. Consultant @ delaware India? As a Sr. OTC Sr. Consultant, provide frontline support for SAP OTC users, addressing and resolving issues in a timely manner to minimize disruptions to business operations. Collaborate with cross functional teams to troubleshoot and diagnose complex technical problems related to SAP OTC functionality, configuration, and integration. As a Sr. consultant, you will have the opportunity to continuously enhance your skills by staying updated with the latest SAP technologies and trends. This commitment to ongoing learning ensures that you can provide the most innovative and effective solutions to our clients. We are looking for following skills in our new colleague.? • 8+ Years of experience in end-to-end SAP OTC Support & implementation projects, including requirement gathering, solution design, configuration, testing, and deployment. • Strong experience in providing ongoing support for SAP S/4HANA OTC process, including troubleshooting issues, resolving user problems, and performing system enhancements & in-depth knowledge of Business partner configuration with CVI. • Analyse clients' current OTC processes, identify opportunities for improvement, and design optimized SAP solutions that align with industry best practices. •Experience with AATP in case of private cloud/ S4hana On Premise with backorder promising and product allocation functionality. • Strong business process understanding in Order Management, Revenue recognition, Delivery Execution, Billing, Pricing, Available to Promise, Condition Contracts. • Experience in-depth knowledge of SAP Order-to-Cash modules, including Strong integration experience with SAP MM, FICO, PP etc modules and stay updated on the latest SAP trends and innovations. • Experience on E Invoice configuration using Document compliance & Reporting is must. • Experience with Interface and working knowledge of third-party tolls like sales force, Boomi, Snowflake. • Experience with master data migration and conversation. • Perform quality assurance and testing activities to validate the functionality and integrity of SAPO2C solutions. • Knowledge on Variant Configuration can be a big Plus. • SAP S/4HANA certification in O2C is a plus. Let’s Meet Up Come have a chat with us and tell us all about your skills, talents, and previous experience. Make sure to connect with us if you have any questions whatsoever. Apply now and hopefully we’ll get to meet each other real soon! Show more Show less
Posted 1 day ago
0 years
0 Lacs
India
Remote
Site Reliability Engineer / Observability Engineer Public Cloud - Offerings and Delivery – Workforce Mgmt & Delivery Ops / Full - Time / Remote Rackspace is building up its Professional Services Center of Excellence on Application Performance Monitoring Suites. If you enjoy solving complex business problems and can contribute to building next generation of modern applications for our customers helping them understand the connections between application performance, user experience and business outcomes creating amazing customer experiences, with modern interpretations of SRE, Observability using Datadog, New Relic, AppDynamics or Dynatrace, working with their suite of products and integrations, then join us! Rackspace enables businesses to accelerate digital transformation through our innovative data, integration solutions tools that help you fix problems quickly, maintain complex systems and improve code. We believe Datadog, AppDynamics or New Relic will be a large contributor to what we do, and we want talented, creative, and thoughtful individuals to join our team to shape Observability Engineering for our customers. You Will Work with customers and implement Observability solutions Build and maintain scalable systems and robust automation that supports engineering goals Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance Proactively gather and analyze both metric and log data from systems and applications to perform anomaly detection, performance tuning, capacity planning and fault isolation Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability, security and performance standards Collaborate with team members to document and share solutions Maintain a deep understanding of the customer’s business as well as their technical environment Identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues You Have: Bachelor’s degree in engineering/computer science or equivalent Senior-level experience with Site Reliability Engineering, DevOps, Code level application support and troubleshooting, AWS Infrastructure design, implementation and optimization, Automation for deployment, scaling and reliability. Experience with observability solutions tools like Splunk, Datadog, SignalFx, etc Experience deploying, maintaining and supporting software applications/services in the AWS ecosystem Proactive approach to identifying problems and solutions Experience writing code with one or more interpreted languages such as Python, PHP, Perl, Ruby,Linux Shell Experience with Terraform or Cloud Formation scripting Experience with configuration management tools like Ansible, Chef or Puppet Experience with standard software development best practices and tools such as code repositories (Git preferred) Experience executing in an agile software development environment Good understanding of pricing/cost models across AWS services, especially compute, storage, and database offerings A clear understanding of network & system Management solutions Excellent organizational and project management skills Excellent communication, critical thinking & analytical skills About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Proposal negotiation and Closure: External: Set up and facilitate proposal coaching sessions between client and pursuit team’s technical/domain experts. Drive client consensus or at least neutralize opponents, articulate business value and drive pricing IN ORDER TO articulate business value and win the deal at the right premium. 6. Contracting and MSA: Facilitates the discussion for the commercial manager point of escalation if needed IN ORDER TO ensure quick closure of the contract with acceptable level of risk to Infosys 7. Account Planning and Review: Develops the account plan in conjunction with the other stakeholders (service line/HBU mis, revenues, profitability. Develops relationship map, market share analysis); communicates and executes as per the A/c plan; conducts periodic review of the plan with higher management in Infosys IN ORDER TO grow in the account as per plan. 8. Account Mining Market Development: Persuade clients to provide industry-wide references IN ORDER TO support revenue growth outside the account and increase ROI on events. 2. Customer Prospecting: Provide client introductions, customer context etc. To support the HBU G/EM’s efforts in his/her account IN ORDER TO open diverse service-lines (HBUs) in his/her account. 3. Opportunity Identification and Qualification: Navigate the account to identify varied kinds of deals in the account IN ORDER TO increase Infosys revenue and HBU mix and improve market share. 4. Proposal Development: Internal: Form pursuit team across Bus/external partners if needed. Position client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various Bus based on competitive intelligence, future potential, positioning with client. Drive consensus between Bus on pricing (including revenue transfer if required). Recommend and defend win-price at the appropriate levels (considering the size of the deal) of management/finance and procure all approvals. External: Clarify client expectations (where possible, coach the client on what s/he can expect based on knowledge of the account and industry). Collect ground level intelligence on client drivers and competitor moves. Set expectations and ratify the solution with client IN ORDER TO demonstrate business value to the client maintain Infosys price premium. Account Operations: Sign off on SOWs/contracts and follows up with the client to sign off on the SOWs. Acts as the next level escalation beyond the commercial manager for invoice disputes, payment release etc. follows up with the client for CSAT and ELF whatever necessary IN ORDER TO minimize revenue leakage for delivered and enhance client satisfaction. 10. Relationship Management: 11. Merger and acquisition: Reviews account specific competitor and opportunity analyses to commercial manager in order to help validate the business case. 12. People Management Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Andhra Pradesh, India
On-site
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Required Skills Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. Strong problem-solving and analytical skills to troubleshoot and optimize conversational AI systems. Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, canonicalization, Word2vec, sentiment analysis, topic modeling, and text classification. NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI. Experience building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex etc. and building NLU model pipeline using feature extraction, entity extraction, intent classification etc. Understanding and experience on cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building Conversational AI solutions for clients Expertise in Python or PySpark. R and JavaScript framework. Expertise in visualization tools such as Power BI, Tableau, Qlikview, Spotfire etc. Experience with evaluating and improving conversational AI system performance through metrics and user feedback Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Proven track record of successfully delivering conversational AI projects on time Familiarity with Agile development methodologies and version control systems. Ability to stay updated with the latest advancements and trends in conversational AI technologies. Strong strategic thinking and ability to align conversational AI initiatives with business goals. Knowledge of regulatory and compliance requirements related to conversational AI applications Experience in the telecom industry or a similar field Familiarity with customer service operations and CRM systems Nice To Have Familiarity with data wrangling tools such as Alteryx, Excel and Relational storage (SQL) ML modeling skills: Experience in various statistical techniques such as Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modelling, Etc. Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc. Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data. Good Communication and presentation skills Show more Show less
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
Thiruvananthapuram, Kerala, India
Remote
The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What is the opportunity? As a Technology Support Engineer within Technology Group, you will learn, grow, and contribute as part of a highly competent global team, supporting a leading-edge mixed cloud and on-premises environment. This role is accountable for maintaining the cloud applications and platforms as well as on-premises infrastructure for the organization. This role is responsible for identifying and resolving any issues in the domain delivering an excellent end-user experience. This role will be based in India Trivandrum, but will be working during PST hours (Pacific Time) to support Global operations. Reports to This role reports to the Manager, Systems and Technology. What will you do? Perform implementation, administration and support responsibilities for cloud applications, platforms and systems including, but not limited to the below : Microsoft 365 o Microsoft Azure cloud / Microsoft End Point management / Intune / Windows and Linux technology stack / Active Directory o Atlassian products – Jira, Confluence o Network Administration (routers, firewalls, switches) / Security Patching & Vulnerability management / Backups and Restores / Maintain security, backup, and redundancy strategies o Provisioning of end users devices o Software distribution / Upgrades, repairs, and preventive maintenance on IT equipments / System security Provide Help Desk support, including: Provide support to end users experiencing hardware, software, and networking issues on-site or via remote-access systems. / Incident response and service request management / Research, diagnose, troubleshoot and identify solutions to resolve system issues / Collaborate well with stakeholders across the globe and within the team to ensure time-bound resolution of issues and service requests / Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams / Ensure proper recording, documentation, and closure of support tickets as per IT Service Management standards, adhering to SLA's. Adhere to established Change Management process standards Participate in Team Meetings, Project Sprints, and other collaborations. Work on complex technical projects in an Agile environment. End user training for employees Prepare user documentation, procedures, and relevant training materials. Assist in statistical data capture of key metrics for IT reporting Research and report on new technologies that would help the organization to meet new and ever-changing business goals and requirements. Proactive issue remediation and service mindset to maintain excellent end user experience What do I need to succeed? Degree in Computer Science, Engineering or equivalent 4-8 years of proven working experience in the field of IT administration Sound knowledge in cloud concepts and working experience in at least one cloud platform, preferably Microsoft Azure Experience in administering Microsoft 365 suite of applications Solid experience with Infrastructure components (Compute, Storage, Networking, virtualization) Familiarity with Atlassian Jira and Confluence Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards Good interpersonal skills with excellent written and verbal communication skills A genuine passion for technology A love for helping people and solving problems An instinct to communicate and collaborate with others A desire to work hard, learn, and grow Ability to multi-task with strong attention to detail and follow-up skills Strong work ethic and flexible to take on varied responsibilities Must be willing to work on roaster based rotational shift to provide overlapping time zone support What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
Greater Delhi Area
On-site
Why Join Us? Positive and aggressive Channel Account Manager to help us build and maintain our partner business with a set of focused partners in the assigned territory. Must be able to work with our key partners to accelerate the growth of our business. You will have the opportunity to use your Channel management & Business Development skills to execute our GTM strategy to make an impact to the market through our key / strategic partners. You should be knowledgeable about the channel ecosystem and dynamics of this market segment. You are required to be a team player to establish excellent working relations with the internal teams as well as with the assigned Partners. Key Responsibilities Responsibilities Business: Execute a joint business plan with our key partners & manage a 360 degree relationship with them. Be accountable for the success of the partnership through achievement of business objectives, including revenue goals, technical upskilling of partners, driving joint GTM initiatives and demonstrating year on year growth with the assigned partners. Work with the assigned partners in increasing the coverage, expanding partner capacity and increasing partner capability through enablement and activation. Own the action for effective utilization of MDF & Co-op investment for joint GTM & demand generation. Drive partner loyalty & mutual trust through continuous liaison & demonstrated joint success. Scope and prioritize joint marketing activities based on business and customer impact. Co-ordinate sales and technical workshops for new CP solutions. Ensure continuous interlocks between the Check Point and Partner sales and technical teams. Develop / execute product pricing and positioning strategies Responsible for driving overall expected revenue targets through the assigned partners as well as exceeding the pre-defined qualitative business parameters. Help Partner sales and presales teams on their pipeline creation & progression. Operations Regular (weekly) review of partner performance and activities to deepen joint execution. Maintain & facilitate Executive connects Overall Ownership of the assigned partners, including revenue and pipeline management. Manage transactional efficiencies and order cycles. Maintain Operational Hygiene, cadence protocols, QBRs, sales interlocks, etc. Help partners address customer queries and ensure customer satisfaction. Front end sales cycles jointly with partners wherever required and own up the business through the white space accounts of the assigned partners. Qualifications Overall work experience of 8 to 10 years, with a minimum of 4 to 6 years in Channel / Strategic Alliances management (Cyber Security experience preferred). Customer focus & direct sales will be an added advantage Proficient in English. Excellent written and verbal communication skills Be able to work in a fast paced business environment. Team Player with excellent relationship building skills. Skilled at working effectively with cross functional teams Meticulous and flawless execution capability. Results orientated, motivated by success, achievement and ability to multi-task Hands on knowledge in the Cyber Security domain Strong presenter with effective negotiation skills. Strong problem-solving skills Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Delhi, India
On-site
Organization- Andaz Delhi Summary Operational To generate leads, manage, coordinate and execute all wedding/social events acquisition activities of the hotel and to secure new and repeat business for the hotel. To create demand, explore new markets, liaise with B2B partners and direct customers. To be a one stop solution provider to the guest and ensure timely and seamless responses. To ensure effective communication between the guest and the wedding team at the hotel ( Chef, F&B operations and Front Office team). To achieve/exceed the objectives as outlined in the Annual Marketing and Business Plan pertaining to weddings. Travel to potential wedding related trade events to acquire prospective future business and relationship building. To assist the DOSM/DOE (based on size of the hotel) in maintaining accurate forecasting procedures to enable Operating Departments to adjust their operation and cost structure. To review the reports compiled by the Revenue Manager and discuss strategies, opportunities and threats with the Marketing taskforce (Director of Sales and Marketing, General Manager, Director of Food & Beverage, Director of Events and Director of Sales). To ensure that utilization of various technology and software e.g. Envision is maximized and that clean data is maintained at all times. To keep a track of market trends and share these with the core team in the hotel. To attend major social events to network and promote the Hotel and check competition for weddings. To maintain a robust database of wedding related partners (domestic and international) To review event files to ensure correct booking procedures, including group room and meeting program history, catering set up and themes, contractual agreements, etc. To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures. To ensure that all Sales contracts pertaining to weddings follow the established hotel policies and procedures and are based on sound commercial judgment. To focus on ease of doing business from a guest’s point of view from enquiry to post event stage. Ensuring the set Targets set of this segment is achieved on a quarterly/yearly basis for the entire social segment (small, mid-sized & large groups such as Anniversaries, Birthdays and pre and post wedding events) To create and execute an annual activity plan for the segment – encompassing database, sales solicitation, sales trips, trade shows, events, direct mail, EMC and Travel Planners relations etc. To identify, update andmanage auspicious dates calendar for the hotel To work with the revenue manager on booking guidelines and to manage the inventory for rooms and event spaces for auspicious dates To meet every guest for post event feedback To maintain create a communication plan to be in constant touch with guests who done events at the hotel - Customized Anniversary and Birthday Celebrations Cross sell all Hyatt Hotels Financial To assist the Director of Sales & Marketing / DOE / DOS in establishing an annual operating budget, which will form part of the hotel's annual business plan. To maintain complete and supported records of all sales agreements, contracts and quotes for the hotel pertaining to weddings as per Hyatt International Policies and Procedures. To closely work together with the Food & Beverage team on the catering product, costing and pricing based on the event requirements. Marketing To provide feedback to the DOSM/MarCom on the marketing activities and to re-evaluate programs on ongoing bases to achieve / exceed the objectives as outlined in the Annual Marketing and Business Plan. To provide feedback to the DOSM on sales strategies, opportunities and threats as well as post event comments. Personnel To assist in building an efficient team of employees handling weddings through multi skilling, multi tasking and flexible scheduling and by taking an active interest in their welfare and safety and development. To ensure that all employees provide courteous and professional service at all times while handling the guests. To ensure that employees have a complete understanding of and adhere to the Hotel's Employee Rules & Regulations To identify training needs for the team and develop an IDP in consultation with DOSM Administration To ensure to regularly update all Envision records of catering accounts. To ensure that all meetings are well planned, efficient and results oriented (internal and external wedding pre con). To keep and safeguard all contracts and financial documents. Qualifications Minimum 2+ years of experience in similar position. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Excellent problem solving and interpersonal skills. Demonstrate a growth mindset. Coach, mentor & Empower T.E.A.M. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Faridabad, Haryana, India
On-site
Job Description: Senior Sales Engineer – North Company: Cosmos Pumps Pvt. Ltd. Location: Delhi (Base) Travel: 15 days per month (within Northern region) Department: Sales & Marketing Reporting To: Chief Sales Officer Experience Required: Minimum 5 years in B2B sales, specifically in the industrial sector (pumps, mechanical products, or industrial machinery) About Cosmos Pumps Pvt. Ltd.: Cosmos Pumps Pvt. Ltd. is a leading manufacturer and supplier of dewatering pumps, industrial pumps, and pumping solutions. With a strong presence in domestic and international markets, we specialize in delivering high-performance, reliable, and energy-efficient pumping systems for various industries, including mining, construction, agriculture, and municipal sectors. Key Responsibilities: 1. Sales and Business Development Identify and pursue new business opportunities in the Northern region, including industries such as Sugar, Paper and Process Industries. Generate leads, schedule client meetings, and close sales deals to achieve monthly and annual targets. Travel extensively (15 days per month) across the region to meet with potential and existing customers. Promote Cosmos Pumps’ products and solutions by highlighting their technical advantages, efficiency, and reliability. Conduct market research to identify industry trends, customer needs, and competitor activities. 2. Client Relationship Management Build and maintain strong, long-term relationships with key clients, contractors, and consultants. Act as the primary point of contact for customers, addressing their queries and providing pre- and post-sales support. Ensure customer satisfaction by coordinating with internal teams for timely delivery and service. Develop a thorough understanding of customer needs to offer tailored solutions. 3. Technical Sales and Support Demonstrate strong knowledge of dewatering pumps, centrifugal pumps, and industrial pumping systems. Provide technical presentations and product demonstrations to clients. Offer expert guidance in product selection based on application, performance, and technical specifications. Collaborate with the service and engineering teams to provide technical assistance and after-sales support. 4. Sales Planning and Reporting Develop and execute territory sales plans to meet revenue targets. Maintain detailed records of sales activities, customer interactions, and deal progress in CRM software. Prepare and submit weekly and monthly reports on sales performance, market insights, and competitor analysis. Participate in sales meetings, exhibitions, and trade shows to represent Cosmos Pumps. 5. Coordination and Collaboration Work closely with the service, production, and finance departments to ensure smooth order processing and customer satisfaction. Coordinate with the marketing team for promotional campaigns, lead generation, and brand awareness initiatives. Support the tendering process, including documentation, pricing, and proposal submission. Required Skills and Qualifications: Education: Bachelor’s degree in Engineering (Mechanical, Electrical, or related field preferred). Experience: Minimum 5 years of B2B sales experience, specifically in the industrial sector. Proven expertise in selling dewatering pumps, industrial pumps, and related solutions. Strong technical aptitude with the ability to understand and explain complex product specifications. Excellent communication, negotiation, and presentation skills. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools. Ability to travel extensively (15 days/month) across the Northern region. Valid driver’s license and willingness to travel. Preferred Attributes: Target-driven with a hunter sales mentality. Strong problem-solving skills and customer-centric mindset. Ability to work independently and manage time effectively. Experience in industrial pump sales will be highly advantageous. Why Join Cosmos Pumps Pvt. Ltd.? Opportunity to work with a market-leading pump manufacturer with a strong presence in the industrial sector. Exposure to diverse industries and large-scale projects. Competitive compensation with performance-based incentives. Scope for career growth and skill enhancement. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures. What We’re Looking For We are currently looking for a Tax Accountant to join our tax team at Argus on a permanent basis. This role will provide support to our International Tax Assistant who is also based in Mumbai. The Tax Accountant will join a growing tax team of [six], [one] in Mumbai and [five] in London. The role will be tax compliance focused and will provide the successful candidate with exposure to a wide variety of tax issues and the ability to develop quickly. An articulate and qualified accountant graduate with a strong degree. Comfortable with using Microsoft Excel and Word Experience of working in a tax team for a large international organization preferable Ability to perform tasks to a high level of accuracy. Working at pace under time pressure in order to meet deadlines. What Will You Be Doing Performing analysis for corporation tax purposes Assisting with withholding tax administration Assisting with indirect tax return preparation Drafting responses to customer tax queries Perform research on international tax issues. Assisting the International Tax Accountant as required Skills And Experience An articulate and qualified accountant graduate with a strong degree. Comfortable with using Microsoft Excel and Word Experience of working in a tax team for a large international organization preferable Ability to perform tasks to a high level of accuracy. Working at pace under time pressure in order to meet deadlines. Attributes Self-motivated, confident and results driven individual Highly organised to manage own workload and efficiently meet targets Courteous, friendly, and positive What’s In It For You Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success. Competitive salary Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH once fully inducted) Group healthcare scheme 18 days annual leave 8 days of casual leave Extensive internal and external training Hours This is a full-time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one-hour lunch break. Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with 1,500 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Show more Show less
Posted 1 day ago
2.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Finance Domain People Management Business Manners Communication Skills The Deal Analyst brings commercial and financial rigor to deals structuring and shaping.Support Sales Team in the understanding of clients requirements help develop compelling and competitive propositions for our clients Support financial optimization cashmargin throughout the bid while ensuring financials adhere to internal financials compliancerules and risks are transparently disclosed Within a pursuit, support financial related matters in connection with other bid team members e.g., Bcase, P2W, costs structure, Client pricing model and calculation, financial tcs optimization, stakeholders interactions Capgeminis contributors or ClientProvide independent Financial review or advise on bids outside of their direct remit contribute to best practices continuous improvement presales Financial awareness to the broader Financial and Presales communities. Job Description - Grade Specific Operating in at Junior Mid Junior level in a Finance support/professional roleOperating as a Finance specialist supporting small and medium sized finance exercisesWill be building skills for a more specialized Finance service.May start to manage others.Manage working relationships with stakeholders for the business areas supportedAble to act on own initiative but will require supervision Skills (competencies) Commercial Contracting/Pricing Verbal Communication Written Communication
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, India, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them. For more information, visit https://www.onereal.com/ Location: Mumbai - Hybrid. Work Schedule: 2:30 PM - 11:30 PM IST Job Summary: The IT Support Admin will be responsible for managing the procurement, maintenance, inventory, and lifecycle of laptops, accessories, and other IT devices. This role requires close collaboration with stakeholders to ensure timely delivery, repairs, and compliance with asset management protocols. Duties/Responsibilities: End-User & Technical Support: Provide comprehensive technical support for employees, acting as the first point of contact for issues related to Google Workspace (GWS), Microsoft O365, and Slack. Manage and support Mobile Device Management (MDM) systems for both macOS and Windows environments. Execute all IT-related tasks for employee onboarding and offboarding, including account creation, device provisioning, and access revocation. Troubleshoot and resolve hardware and software issues on employee endpoints. Manage work and communicate through ServiceNow, Slack and email. Procurement & Vendor Coordination: Oversee the procurement process for laptops, mobile devices, and accessories. Collaborate with vendors to negotiate pricing, ensure timely dispatch, and manage bulk purchases. Maintain contracts and service agreements with vendors for device repairs and replacements. Inventory & Asset Management: Track all live laptop accessories and devices within inventory. Maintain an up-to-date record of issued, returned, and misplaced assets. Ensure proper documentation and tagging for devices to prevent misplacement or unauthorized usage. Coordinate with internal teams for device allocation based on business needs. Manage software/hardware licenses and renewals. Optimize device allocation to new hires, existing employees, and offboarding personnel. Delivery & Repairs Management: Ensure timely delivery and dispatch of devices to employees, coordinating with logistics partners when needed. Address device repairs, ensuring they are accounted for in Full & Final (F&F) settlement for departing employees. Implement proper tracking for faulty devices and manage replacements. Compliance & Reporting: Ensure all assets comply with organizational policies and security standards. Generate periodic reports on asset usage, procurement efficiency, and stock availability. Assist in budgeting for IT equipment and forecasting upcoming needs. Support IT audits by providing accurate inventory records and policy adherence. Stakeholder Collaboration: Partner with HR and IT teams to facilitate device allocation for new hires and offboarding processes. Work closely with finance teams to manage IT asset expenditures. Coordinate with vendors for efficient service delivery and troubleshooting device-related concerns. Qualifications & Skills: Hands-on experience with user administration and support for Google Workspace (GWS), Microsoft O365, and Slack. Experience of up to 2 - 4 years in IT asset management, inventory tracking, or procurement. Proficiency in managing and supporting Mobile Device Management (MDM) platforms for macOS and Windows. Demonstrated experience with IT onboarding and offboarding processes. Strong organizational and analytical skills to ensure efficient workflow management. Ability to coordinate vendor relationships and negotiate service agreements. Proficiency in inventory tools like Asana, ServiceNow, or Excel. Basic knowledge of IT administration, workplace security, and asset compliance. Must Have: Ability to truly encompass our Company Core Values Work Hard, Be Kind Tech x Humanity “We” are bigger than “me”. Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Show more Show less
Posted 1 day ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Title Commercial Excellence Specialist - S&RC Job Description Commercial Excellence Specialist – S&RC Reporting To: Business Leader, Sleep & Respiratory Care, ISC About The Role Philips S&RC, India is looking for a member of the commercial team to fuel our growth story. The incumbent will be actively involved in budgeting, planning, analysis and reporting activities for sales operations and performance. The commercial excellence specialist would also be a trusted advisor to the market management team on commercial transformation and sales execution to improve critical sales capabilities by changing behaviors, creating strategies to support the Go-To-Market model, bring in solutions such as SFDC that help improvise sales productivity. We are looking for a highly skilled team member with a sharp business acumen, data analytics skills and proven ability to implement transformational strategies. Your role: Sales Excellence and Business Transformation: Increases sales capability and drive behavioral change with the focus and lens around sales process & methodology including customer segmentation models Trusted advisor to market management team on commercial transformation and sales execution with accountability to achieve agreed KPIs Responsible for deployment of key global and local sales programs & trainings on sales behaviors and competencies such as SFDC Create and maintain sales dashboard to track revenue vs AOP, prescriber market share, coverage including sub dealer offtake, hospital funnel and key account (channel partner) stock, sales and key opportunities and risks Improves sales productivity of the market by driving funnel health, gaining sales efficiency and/or sales effectiveness. Leads sales improvement projects, supports strategy and deployment in line with management team’s top performance priorities Responsible for the continuous improvement and maintenance of the commercial model analytics to support data-driven decisions at customer level and drive performance. Business Analysis: Analyze sales data and trends. Responsible for collection, analysis and reporting of the sales related data in an on-going effort to increase overall sales productivity Develops and tracks key performance indicators, and evaluates performance based on the sales quotas, while taking into consideration current economic conditions. Help derive key strategic insights from the myriad data types including DMS, SFDC and channel partner data trends Single point of contact for business leader for monthly/ quarterly sales delivery and revenue recognition Verify sales order compliance with the pricing structure and coordinate with GBS on OIT, order pipeline, bookings, revenue forecasting, revenue reporting, and goal attainment. Coordinate with warehouse and supply chain for orders timely order delivery to ensure we meet customer requirements and organization goals Behavioral: Daily demonstration of the highest level of Philips Leadership competencies and 4 behaviors Channel Management: Support the commercial & marketing teams with the creation and execution of business plan with Partners Perform tactical and operational channel partner management activities including contracting. Ensuring onboarding, training and partner management as per Philips policies and with 100% compliance Define, implement, and train Partners and/or Market on relevant indirect sales and services Philips processes and tools Analyses performance of the channel partners, identifies problems, and formulates recommendations to fuel business growth Initiates & runs improvement projects together with the partners Maintains methodologies and best practices within the area of responsibility You're the right fit if: (4 x bullets max) Experience: 4+ years (in consulting/ sales or sales analyst roles) with significant experience in a dynamic commercial role is preferred. Experience in health care/Pharma/med-tech is a must. MBA from a premier business school Absolute Must - Data driven - insight(s) based approach; Numerically savvy. Excellent written, interpersonal, and verbal communication skills Demonstrated ability to work in a matrixed environment. Project management approach with ability to prioritize tasks to drive business. Strong project management and interpersonal skills. How We Work Together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. Show more Show less
Posted 1 day ago
2.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth. Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business. Reporting to the Sales Order Associate Manager (depending on market), the Sales Operations & Order Processing team covers the end-to-end operational order flow for our customers’ delivering a market leading service. Responsibilities Retail customer order management: ensure EDI integration processed or orders created manually. Releasing orders for delivery in line with any allocations provided. Securing booking slots and arrange deliveries on time. Being the POC for Key Account team, 3PL and retailers on all order book issues Retail customer credit management, pricing management, and management of related disputes/charges Manage Retail order book with market & 3PL to ensure outbound capacity Processing eCommerce orders in SAP, ensuring order correctness and completeness for delivery creation where not covered by the contact centre Managing any direct order queries, where not covered by the Contact Centre. POC for Contact Centre on direct delivery queries. Investigation and feedback on last mile failures Direct and indirect reverse logistics management. Guaranteeing returned orders are completed on time, customers are refunded, stock is reconciled, and error/fraud in exchanges are fixed Ensure Invoicing process is complete and on time and resolve related issues Manage other sales streams: Proforma orders, sample orders, new starter machines, B2B Relish the opportunity to pick up new activities that fall broadly in the purpose of the role. Identify problems and find solutions Requirements A proven experience of 2-3 years in similar role in other organization. Understanding of Logistics Processes and tools Proficient in English and German 3PL, Logistics and transportation SAP Systems knowledge Good analytical skills and attention to details Ability to process hight volumes of invoices with high accuracy. Strong working knowledge of Microsoft Office Have a ‘Can-do’ attitude, highly self-motivated and deadline driven. Comfortable in a multi-cultural work environment and working with virtual teams. Working in a fast-paced team environment with high volume activities and changing priorities. Strong communication skills Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. Show more Show less
Posted 1 day ago
0 years
0 Lacs
South Delhi, Delhi, India
On-site
Job Title : Skin Clinic Sales Counselor Location : The Face Company, Greater Kailash Part 2, Delhi Industry : Luxury Aesthetic and Wellness Company Overview The Face Company is a premier luxury aesthetic and wellness center offering a wide range of world-class services, including semi-permanent makeup, advanced skincare treatments, hair care, and wellness therapies. We are committed to delivering exceptional beauty experiences that combine international standards with personalized care. Our mission is to redefine beauty in India by offering unparalleled client experiences, transformative results, and a luxurious ambiance. Role Overview The Sales Counselor will be responsible for driving the sales process from start to finish, ensuring end-to-end client satisfaction and contributing to the center's revenue goals. This individual will act as the primary point of contact for clients, guiding them through their journey from initial inquiry to post-service follow-up. The Sales Counselor will handle lead generation, manage client relationships, close sales deals, and ensure that client grievances are addressed promptly and effectively. This role requires a blend of sales acumen, strong communication skills, and a deep commitment to providing an exceptional client experience. Key Responsibilities Client Engagement and Relationship Management: Act as the first point of contact for clients, providing them with personalized guidance and information about services offered at The Face Company. Build and maintain strong, long-lasting relationships with clients to foster loyalty and repeat business. Provide clients with tailored consultations, recommending appropriate services and packages based on their individual needs and preferences. Manage the end-to-end client journey, ensuring every touchpoint is aligned with the brand’s promise of luxury, precision, and personalized care. Conduct follow-ups with clients to ensure their satisfaction with services, gather feedback, and address any concerns or grievances. Sales and Revenue Generation: Proactively generate and qualify leads through multiple channels including inbound inquiries, referrals, and targeted outreach. Work with the team to close deals, upsell additional services, and meet monthly sales targets and revenue goals. Provide clients with information on pricing, packages, and promotions, ensuring clarity and transparency in all communications. Prepare and present customized service packages to clients, highlighting the benefits and unique value propositions of each service. Maintain accurate records of sales and client interactions, updating the CRM system with new leads, follow-ups, and client data. Lead Management and Conversion: Handle incoming leads, qualify them, and convert them into confirmed bookings by effectively addressing client needs, managing expectations, and closing sales. Manage the entire sales process from initial inquiry through to the closure of the sale, ensuring all client concerns are addressed and client decisions are facilitated. Track lead sources and measure conversion rates to continuously optimize the sales process. Collaborate with the marketing team to ensure that lead generation efforts are aligned with sales goals. Client Follow-Up and Grievance Addressal: Ensure timely follow-up with clients before and after appointments to check on satisfaction and address any issues they may have. Handle client grievances professionally, resolving issues to the client’s satisfaction while maintaining the brand’s image of excellence. Develop and implement strategies to retain clients, turning first-time customers into long-term, loyal clients. Maintain regular contact with past clients to ensure continued satisfaction and encourage repeat visits. Client Education and Service Awareness: Educate clients on the full range of services offered at The Face Company, ensuring they understand the benefits, procedures, and post-service care. Keep clients informed about new services, treatments, and promotions that may interest them. Ensure all clients are aware of the center’s policies, booking processes, and the high standards of service they can expect. Sales Performance and Reporting: Monitor individual sales performance against set targets and revenue goals. Provide regular reports on sales activities, lead conversion rates, and overall sales performance to the management team. Suggest ways to improve sales processes, increase revenue, and enhance the overall client experience. Qualifications and Experience Proven experience in sales, preferably in a beauty, wellness, or luxury service environment. Strong sales skills with a track record of achieving and exceeding sales targets. Excellent verbal and written communication skills with the ability to build rapport with clients. Knowledge of the aesthetic, wellness, or beauty industry is a plus, but not mandatory. Ability to work in a fast-paced environment while managing multiple clients and priorities. Proficiency in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint). Previous experience in client relationship management and handling client grievances is preferred. Key Attributes Self-motivated with a strong sense of accountability and responsibility for achieving sales goals. Strong organizational skills and attention to detail. Ability to handle high-pressure situations and meet deadlines. A positive and proactive attitude, with a genuine passion for customer service and sales. Strong problem-solving and negotiation skills, with a focus on closing deals and client satisfaction. Working Hours: Full-time, on-site position. Including weekends, based on client demand. Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Job Description & Requirements Interactive Brokers seeks an experienced and talented Voice and Accent Trainer for our Client Servicing Group. The Role Will Be Responsible For The Following Partner with the recruiting team to identify potentially trainable candidates during the hiring stage and take accountability for delivering 90% throughput in training those potential hires. Develop and deliver comprehensive training programs for new hires and existing associates, focusing on: Professional communication skills (including written communication, verbal skills and digital correspondence) Client relationship management Phone etiquette and call handling techniques Problem-solving and conflict resolution Active listening and empathy Voice and accent refinement, where needed Client service excellence Conduct needs assessments (TNI & TNA) to identify skill gaps and create targeted training solutions that align with business objectives. Monitor and assess client service interactions across multiple channels, providing constructive feedback on communication effectiveness, soft skills application, and overall client experience delivery. Participate in calibration sessions to ensure consistent scoring & feedback delivery approach across the training team. Identify early indicators of performance challenges and promptly escalate possible new hire attrition, poor performance, misfit skills, or behavioral issues in training. Foster a culture of continuous improvement by keeping abreast of current industry best practices in client services training and implementing innovative approaches to skills development. In partnership with QA and Client Services management, design and implement refresher training programs to maintain and enhance client service standards across the organization. Execute the strategy of the IBKR global orientation and Client Services onboarding training for new joiners, delivering training sessions, monitoring completion of eLearning programs and liaising with line managers to track progress and further training needs. Qualifications Education: University degree (Bachelor's). Professional certification in training, learning and development, or a related field. Excellent English language communication skills, both written and verbal. Superior facilitation and presentation abilities with experience engaging diverse learning styles. Minimum 7 years of experience designing, facilitating, implementing, and assessing blended learning programs, particularly in client services or client experience areas. Demonstrated ability to develop effective training methodologies that enhance client-facing soft skills. Experience measuring training effectiveness and demonstrating ROI on learning initiatives. Knowledge of capital markets- ideally, experience working for a financial services or fintech company. Company Benefits & Perks Competitive salary package. Performance-based annual bonus (cash and stocks). Hybrid working model (3 days office/week). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. The benefits package is subject to change at the management's discretion. Show more Show less
Posted 1 day ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Job Summary The Incentive Coordinator is responsible for making payments for all contractual deferred incentives, along with calculating and refunding any amounts owed for incentive issues via the Incentive Rebate Resolution process. The Incentive Administrative Assistant must be highly proficient in using MS Access and Excel. Additionally, he/she communicates information and clarification to site management, upper management, Pricing, F&A, Business Development, and occasionally customers. Job Duties Processing Contractual Payments Calculates and processes deferred incentive payments within the parameters of the contract on file. Calculates and processes claims payments within the parameters of the contract on file. Calculates and processes Guaranteed Service Refunds (GSR) performance rebates within the parameters of the contract on file. Monitors assigned contracts to ensure payments are processed within the contractual payment terms. Processing Incentive Rebates Identifies specific issue with weekly and deferred incentives. Works with internal and external customers to ensure incentive issue is resolved. Calculates and processes incentive rebates to remedy the impact of the identified incentive issue. Explains in detail the calculation methodology to the sales force so they can present to the customer. Accruals/Reversals Calculates estimated future deferred incentive obligations based on current volume/revenue data Enters. accrual amounts in Incentive Administrator. Monitors and maintains timing of accrual reversals to coincide with payments. Explains significant variances in accruals and payments. Job Specific Responsibilities Controls and assigns incoming incentive contracts. Creates various journals for the General Ledger. Manages vendor number requests. Calculates various special projects. Imports and balances TSOA accrual information. Pre-requisites Bachelors Degree Finance & Accounting (preferred). Eye for detail and should meet stiff deadlines. Have an excellent attendance track record. Self-Driven. Influence and Persuasion. Strong Customer Orientation, understanding customer services issues. Additional Notes: Once the employee is selected for the position, he/she cannot cancel the job transfer. If the employee who has been selected has any pre-approved leaves for the later months, then it must be approved again by the new team Supervisor/Manage.
Posted 1 day ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities Required Qualifications: Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigating delivery delays or missing items. Handle issues regarding returns that have not been credited, including coordinating with relevant teams to ensure timely resolution. Resolve general customer inquiries regarding product availability, pricing, and order status. Communicate with logistics and warehouse teams to ensure smooth processing of orders and deliveries. Store Queries (Next Stores) Address queries from Next stores regarding deliveries of customer parcels, ensuring timely and accurate dispatch of items. Assist stores with stock checks to confirm inventory levels and resolve discrepancies between online stock and in-store stock. Liaise with relevant teams to facilitate product availability and deliveries to stores. International Customer Support (Multilingual) Handle inquiries from international customers regarding orders not received, tracking information, and returns. Provide order tracking information and resolve issues with international deliveries, including liaising with couriers and customs services. Manage return processes for international customers, ensuring they receive timely updates and solutions. Provide support in multiple languages (English, German, Mandarin, and Arabic) to address diverse customer needs. Ensure that international customers receive exceptional service and all queries are resolved in a timely manner. Administrative Tasks Adjust and update customer accounts as necessary, including resolving billing issues, updating contact details, and processing refunds. Assist in sending mass customer communications, such as promotional emails, order updates, and return instructions. Maintain accurate and up-to-date records of customer interactions in the CRM system. Collaborate with cross-functional teams (e.g., logistics, IT, and marketing) to improve customer service processes. General Customer Support Provide excellent customer service by addressing complaints, providing solutions, and ensuring customer satisfaction. Stay updated on company products, services, and policies to assist customers effectively. Contribute to the continuous improvement of customer service processes and tools. Languages: Fluent in English (written and spoken). Experience: Minimum of 1 year of customer service experience, preferably in an e-commerce or retail environment. Skills: Strong communication and interpersonal skills. Ability to multitask and manage high volumes of queries. Excellent problem-solving and troubleshooting abilities. Strong organizational skills and attention to detail. Show more Show less
Posted 1 day ago
4.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Position : Asst Manager - Purchase Business Unit : ASSA ABLOY Opening Solutions Job Location : Mumbai Reporting to : Supply Chain Manager – Yale Position Summary ASSA ABLOY is looking for a candidate for the position of Sourcing Executive, based out of Mumbai/Gurgaon to handle sourcing activities, spend analysis and supplier coordination to ensure purchase contract management. The role involves working in close contact with the Procurement team and suppliers to understand raw material market trend, demand fluctuations, annual volumes and overall sourcing process improvements/adherence. Job Description: Monitoring stock levels and identifying purchasing needs Manage purchase orders, ensuring accuracy and timely processing Update internal databases with order details (dates, vendors, quantities) Collaborate with various departments to forecast purchasing needs and stock levels Track and manage inventory levels to avoid stockouts and overstock situations Support and assist Supply Chain Manager in coordination and other activities Maintain accurate records of purchases, pricing, and other relevant data. Preparing MIS reports/inflow/inventory ageing Resolve issues related to procurement, including discrepancies and supplier complaints. Job Requirements: Work experience as a Asst Manager – Purchase/Sr. Executive or similar role for 4 to 5 years. Good understanding of supply chain procedures knowledge of import process Good knowledge of MS Excel/pivot Experience with SAP/Microsoft AX Good organizational skills Strong communication and interpersonal abilities. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. Show more Show less
Posted 1 day ago
0.6 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Professionals within Investment Solutions Business Risk provide a wide range of services to our business units that are designed to assist the Firm in complying with applicable laws, rules, regulations, policies and procedures. The Wealth Management Compliance Monitoring (WMCM) Program is responsible for independent 2nd line oversight of WM Field Risk and for primary reviews that surveille for market abuse, Blue Sky and FA activity. The Monitoring team plays a critical role in providing ongoing feedback to WM Field Risk with respect to the design and implementation of controls as well as on the adequacy and effectiveness of supervisory reviews. WMCM is seeking an experienced professional to join the Blue Sky Surveillance team. The Blue Sky team conducts transactional reviews using a variety of vendor tools and automated surveillance alerts to identify customer account and/or Financial Advisor activity that may be indicative of potential violations of Blue Sky state laws, regulations, or internal policies. Additionally, the team is responsible for the maintenance of the internal Blue Sky profiles for eligible securities as well as for providing advice and guidance in response to Field inquiries. As an integral member of a small team, the candidate will have the opportunity to make an immediate impact in maintaining the Firm's Blue Sky responsibility in accordance with regulations and internal policies. Qualifications > Independent review, re-performance and trend analysis of accounts, clients and Financial Advisors identified by supervisory alerts as warranting additional review for potential sales practice, product trade, and suitability concerns. > Recommend corrective action plans to rectify substantial sales practice and suitability issues identified through re-performance. > Provide advice and guidance on Compliance policies, securities regulations including Blue Sky State Laws and or suitability issues to the Market and Regional Risk Officers. > Develop and conduct training on product trade reviews and other Compliance related issues for Market and Regional Risk Officers. > Identify Market/Regional issues through the analysis and assessment of metrics, key performance indicators (KPIs) and other tools. > Evaluate trading activity for clients and Financial Advisors in order to identify Blue Sky State Law violations including Regulation S and Rule 144A. > Be able to identify, escalate and act upon significant risks/themes identified through the course of monitoring. > 0.6 to 2+ years in Compliance, Legal or Risk in the securities industry. > Proficient in navigating Bloomberg Terminal and leveraging its tools for data analysis, research and market insight. > Exceptional oral and written communication skills. > A strong understanding of sales practice and suitability concerns around retail products. > Extensive knowledge of Fixed Income, Equities, Options, Closed End Funds and Mutual Funds. > Research and analyze transactions with respect to Blue Sky laws and regulations in various states to ensure compliance for customer transactions. > Review and update Blue Sky Securities Profiles on an as needed basis. > Provide guidance and trade support to Financial Advisors via Blue Sky Hotline an Skills > Outstanding attention to detail and follow-up > Maintain solid judgment while acting in accordance with all regulatory requirements. > Must be a service oriented, team-player eager to assist colleagues and members of the department at all levels. > Self-motivated, innovative, hardworking individual, who can handle changing priorities and multiple tasks in a timely fashion. > Excellent verbal and written communication skills > Strong time management/prioritization skills and solid judgment > Exceptional skills in Microsoft Excel > Proficient in all Microsoft Office applications > Knowledge of Bloomberg, Trace, EMMA, and other market pricing and valuation tools > Knowledge of FINRA, MSRB, SEC rules and regulations What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Cyient , we are driven by a singular purpose— to improve the daily lives of people around the world . Whether it’s enabling a quieter flight, a safer train journey, a more affordable medical device, or a faster internet connection, our unwavering focus is on creating meaningful impact through innovation. Job Description Job Title: Sales Director Automotive & Mobility Job Purpose: Drive new sales and management in India for Cyient's key Automotive Sales Key Result Areas Focused on existing and new accounts in Automotive & Mobility and/(Off-Highway) Develop a pipeline of new major opportunities and build relationships Leverage sales force and drive lead gen Drive for revenue growth and profitability Drive business proposals (technical & commercial) Work on complex and large deals and multilocation projects Negotiate contracts, MSA and commercial pricing Collaborative leadership with delivery, solutions, pre-sales and marketing Drives followership and leads by example Own/frontend end to end sales cycle for key prospects in Automotive & Mobility industry in India. Develop winning industry specific value proposition(s) in intelligent engineering along with the delivery and solutions teams for succeeding in the market. Identify, prepare and represent Cyient in industry relevant events and networks. Identify potential industry partnerships for enhancing Cyient’s value proposition in this market. Meet the given revenue number QoQ and YoY. Will report to the Vice President | Global Head of Automotive & Mobility. Requirements : Bachelor’s or Masters (preferred) degree in engineering or math (preferably electrical or electronics) and Master’s in Business Administration (preferred) Strong networking, verbal and written communication skills Excellent professional presentation skills Ability to successfully work on a multinational and multicultural basis Fire in the belly, Self-motivated High EQ Strong organizational and project management skill Travel @> 50% Show more Show less
Posted 1 day ago
3.0 - 4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About The Company The company is India’s one of the fastest-growing Premium Pre-Laminated Panel and Laminate manufacturing companies. It has state of the art 100,000 sq ft factory located near Vapi is the largest flat lamination unit in the country. To fuel our ambitious growth plans we are looking for a dynamic Product Manager Job Role: Product Manager Location: Mumbai Key Responsibilities Define the product vision, roadmap, and growth opportunities. Align product goals with business objectives. Identify customer needs and translate them into product requirements. Engage with customers, sales teams, and stakeholders for insights. Work closely with engineering, design, marketing, and sales teams. Coordinate product launches and ensure alignment across departments. Manage the entire product lifecycle – from concept to launch and beyond. Monitor product performance using KPIs and analytics. Ensure product meets industry standards, compliance, and quality benchmarks. Support pricing, positioning, and promotional planning. What you have to offer 3-4 years of selling experience in premium Pre-laminated Panel. Strong knowledge of Market. We look forward to welcoming a new member to our team who is passionate about driving innovation and excellence in the wooden panel industry. Salary Range Rs. 8.0 to 12.0 LPA Skills: product management,concept to launch,customer needs identification,customer feedback analysis,market analysis,roadmap creation,product vision,kpi monitoring,market research,collaboration with engineering, design, marketing, and sales teams,product development,product lifecycle management Show more Show less
Posted 1 day ago
2.0 - 5.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
All the responsibilities we'll trust you with: Responsibilities Responsibility for Financial & Trade Sales targets fulfilment for all distributors, towns & specified geography. Set up a business and personnel relationship with distributors in order to ensure the long-term success of Red Bull strategies. Implement & align the sales fundamentals (Distribution, Prices, Placements, POSM, Promotions, etc.) with distributor & customer. Measure these fundamentals and adapt them to maximize growth potential. The TSM is responsible for distributor claims, Inventory management, warehouse hygiene, automation, reporting any development at the distributor end related to the category. Recruitment, Training & Development of frontline field force (3rd Party, Distributors) in his area. Develop, propose, execute & review incentivization program for the on key deliverables. Plan & execute key marketing aligned activations for the specified geography, Customer in line with set company objective. Align with Field marketing team on sales drives, event sales and activations across channels. Ensure all relevant outlets within a specific geography are serviced, merchandised by distributors each month as per agreed sales plan across channels. Develop, implement coverage optimization plan as per the company guidelines. Ensure right pricing across store formats and channel. Execute planned programs, promotions & merchandise across customers across channels in the specified geography by guiding and motivating the frontline team across distributors. Drive incentive programs. Continuously develop and review guidelines to track & measure objectives on distribution, shelving, merchandising, and pricing in each outlet, city and area in total. Manage distributor inventory to prevent loss of sale on account of non-availability of stocks by effectively and efficiently working with distributor, warehouse & regional logistic team as per company specified standards. Maintain hygiene at the distributor warehouse as per regulatory and company specified norms. Timely submission of distributor claims along with proper company approved supporting. Resolving distributor queries if any by coordinating with regional finance. Drive alternate channel objective for the geography by getting the distributor and frontline team aligned to the channel requirements. Maintain relationship with to accounts across channels eg: Perfect Store, Bull Bars, Contracted accounts and Wholesale to help drive business objectives. Your areas of knowledge and expertise that matter most for this role: Education and Qualifications: Graduation / Higher education Experience: FMCG sales experience of 2-5 years, Should have handled distributors and frontline field force. Basic leadership quality Good communication, planning & presentation skills Analytical ability, logical thinking Passion for the Brand The description of this job offer is intended to collect the information necessary to identify, in a general and non-exhaustive manner, the general characteristics of the position, with the aim of allowing those who wish to apply and participate in the selection process to do so with full legal guarantees. You are also informed that Red Bull India Private Limited (‘Red Bull India’) will treat your application and those of other candidates with full respect for current legislation and fundamental rights; in particular, equal treatment and non-discrimination. Likewise, those who wish to start the process are informed that no rights can be expected as a result of this job offer. Please note that Red Bull India never asks for information unrelated to the job application process, such as bank or credit card data and never charges any fees to apply to any jobs. It has been brought to the attention of Red Bull India that certain individual/s posing as a ‘HR Executive’ of Red Bull India are fraudulently enticing unsuspecting candidates with fake job offers at Red Bull India by using fake appointment letters and/or interview letters in return for money, at times terming such money as a ‘refundable security deposit’. Please be informed and cautioned that Red Bull India does not have any association with such individual/s and never charges prospective employees any money for hiring purposes. People receiving any such communications requesting money should not act on them and are instead encouraged to report such individual/s to Red Bull India. Red Bull India will not be responsible to anyone acting on an employment offer not directly being made by Red Bull India. Red Bull India reserves the right to take legal action, including criminal action, against anyone attempting to misuse the brand name, brand logos and the names/designations of our employees for illegal and unauthorized activities. For further information on Fraud Warning please visit: https://policies.redbull.com/policies/RedBull.com_IN/202309211109/en_IN/fraud_warning.html Show more Show less
Posted 1 day ago
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The pricing job market in India is growing rapidly, with an increasing demand for professionals who can effectively set prices for products and services. Pricing specialists play a crucial role in helping companies maximize their profits and stay competitive in the market. If you are considering a career in pricing in India, here is a detailed overview to help you navigate the job market.
These cities are known for their thriving business ecosystems and offer numerous opportunities for pricing professionals.
The average salary range for pricing professionals in India varies based on experience levels. Entry-level pricing analysts can expect to earn around INR 4-6 lakhs per annum, while experienced pricing managers can earn upwards of INR 15 lakhs per annum.
In the pricing field, a typical career path may involve starting as a Pricing Analyst, progressing to Pricing Manager, and eventually reaching roles such as Pricing Director or Head of Pricing. Continuous learning and staying updated with industry trends are important for advancement in this field.
In addition to pricing expertise, professionals in this field are often expected to have skills in data analysis, market research, financial modeling, and business strategy. Strong communication and negotiation skills are also valuable in pricing roles.
As you prepare for pricing roles in India, remember to showcase your expertise in setting prices strategically and maximizing profitability for organizations. Stay updated with industry trends and continuously enhance your skills to excel in this dynamic field. With the right preparation and confidence, you can land a rewarding career in pricing in India. Good luck!
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