Team Leader of Global Customer Support Tradu

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You are currently looking for a Team Leader for the Global Financial Services team based in Chennai. As a Team Leader, your primary responsibilities will include developing and implementing strategies to enhance the productivity, efficiency, and performance quality of Financial Service Representatives. You will also be responsible for delegating tasks, monitoring the team's performance, setting individual and team goals, conducting performance reviews, and motivating staff to achieve objectives. Additionally, you will be involved in new staff hiring and ensuring that team members receive necessary education and training. In this role, you will communicate with management staff in global offices for new strategies and product development discussions. You will also coordinate and cooperate with other teams and departments to enhance products, processes, and procedures. Providing organized and relevant feedback to management regarding client needs, trends, and team progress will be essential. Furthermore, you may be assigned other tasks by the Management as needed. To be successful in this position, you should possess strong communication skills, the ability to think quickly and problem-solve in real-time, and have a keen interest in financial markets, international affairs, and geopolitical events. Previous sales or customer service experience in a forex company and excellent written and spoken English skills are required. The working days/hours for this role are Monday to Friday, with full-time office-based work at SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai - 032. All employees at Technementals Innovation India Private Limited must be eligible to work in India. Before submitting your resume, the company requests that you thoroughly review their website at https://www.tradu.com/uk/. Tradu is a new multi-asset global trading platform and part of the Stratos group of companies. It is designed to provide sophisticated traders with a platform to easily navigate between asset classes such as stocks, CFDs, and crypto, depending on market regulations. If you are passionate about finance and sales, excel under pressure, and seek an exciting challenge, this role may be the perfect fit for you. Technementals Innovation India Private Limited is an Equal Opportunity Employer.,

Posted 5 days ago

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The cleaned title is Team Leader of Global Customer Support Tradu

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As the Team Leader of Global Customer Support at Technementals Innovation India Private Limited, you will be responsible for leading our Global Financial Services team based in Chennai. Your primary duties will involve developing and implementing strategies to enhance the productivity, efficiency, and performance quality of our Financial Service Representatives. In this role, you will delegate tasks, monitor team performance, set individual and team goals, conduct performance reviews, and motivate staff to achieve objectives. You will also be involved in new staff hiring and ensuring that team members receive the necessary education and training. Communication with management staff in global offices for strategy and product development discussions will be a key aspect of your responsibilities. Collaboration with other teams and departments to improve products, processes, and procedures will be essential. Additionally, you will provide organized feedback to management regarding client needs, trends, and overall team progress. Other assignments and tasks as assigned by management will also fall under your purview. The ideal candidate for this role should possess strong communication skills, the ability to think quickly and problem-solve in real-time, and a passion for financial markets, international affairs, and geopolitical events. Prior sales or customer service experience in a forex company, as well as excellent written and spoken English skills, are required qualifications. This full-time position requires working from the office located at SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai - 032, from Monday to Friday. If you are someone who thrives under pressure, has a passion for finance and sales, and is seeking an exciting challenge, this role could be the perfect opportunity for you. Before submitting your resume, we encourage you to thoroughly review our company website at https://www.tradu.com/uk/. Technementals Innovation India Private Limited is an equal opportunity employer, and all employees must be eligible to work in India.,

Posted 2 weeks ago

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