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3.0 - 7.0 years
0 Lacs
haryana
On-site
Role Overview: You will be responsible for providing resolutions for customer queries/issues and personalizing each interaction through the use of multiple communication channels. Your main focus will be on collaborating across digital channels to enhance customer experience and deliver exceptional service. Key Responsibilities: - Collaborate across multiple digital channels to personalize each interaction with a customer. - Enhance the bank's digital capabilities when current technology is identified as not yet ready to support. - Provide exceptional customer service to clients by responding to inquiries, resolving issues, and handling client requests efficiently. - Support internal stakeho...
Posted 8 hours ago
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