Vision plus Production support 2-8 Yrs Lib Cap Infotech

2.0 - 7.0 years

12 - 22 Lacs

kolkata, hyderabad, pune

Hybrid

-Vision plus(V+) Production Support Monitor application and batch job alerts related to VisionPLUS. - Perf-orm daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. Required Candidate profile Provide quick fixes&workarounds for known issues.Maintain SOP documentation& knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams.Prepare RCA&incident reports.

Posted Date not available

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