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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

You will be a key member of the Non-voice Service Team at Gallagher Service Center LLP, reporting to the Process Manager. Your role will require proven people management skills, service delivery expertise, as well as proficiency in premiums and claims. Your responsibilities will include understanding operational requirements, researching best practices, and assisting in designing and implementing new processes and tools. You will be tasked with cultivating a team environment that delivers exceptional customer service, ensuring high performance levels from all team members. Motivating, instilling accountability, and achieving results will be essential aspects of your role. Monitoring the effectiveness of the Process Associates, preparing MIS reports, interacting with customers to manage queries, providing day-to-day coordination, and responding to written/electronic correspondence are also part of your responsibilities. To be successful in this role, you should be a Graduate/Post Graduate (Preferably Commerce) with a good academic record, possess excellent verbal and written communication skills, strong analytical abilities, and have a minimum of 4 years of post-qualification experience in the BPO/KPO industry. You must have at least 1 year of on-paper experience as a Team Leader and currently hold that designation. Additionally, you should have served in an Assistant Manager/Team Leader role on papers for a minimum of 18 months, have exposure to managing 15-20 FTEs, and come from an international non-voice background. At Gallagher, we value inclusion and diversity, which are integral to our business. We are committed to sustainability and supporting the communities where we operate. Embracing our employees" diverse identities, experiences, and talents allows us to better serve our clients and communities. Inclusion and diversity are fundamental strengths that we actively promote. Gallagher provides equal employment opportunities in all aspects of the employer-employee relationship, including recruitment, training, compensation, and more. Reasonable accommodations will be made for qualified individuals with disabilities, as long as it does not impose undue hardship on our business operations.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

lucknow, uttar pradesh

On-site

##Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee, Credit Control As a Management Trainee in Credit Control at Genpact, you will be responsible for various tasks related to Credit Control and Technical Accounting. This includes booking premiums, claims validation of ledgers, handling strategic clients, complex calculations for premiums and year-end adjustments, monthly audits, updating SOX compliant reports, ad hoc assignments, and managing delinquent reports. You will also provide technical advice on various audits and handle day-to-day team-related activities. Client interactions will be a crucial part of your role, involving training, conference calls, emails, and messenger services. Additionally, you will manage MIS activities and drive improvements in execution and initiatives. Minimum qualifications for this role include a graduation degree in Commerce, relevant experience in Premiums, Cash Application & Collections (preferably in the UK market), and knowledge of the Insurance/Reinsurance domain. Lean/Six Sigma awareness is also preferred. Preferred qualifications for the role of Management Trainee in Credit Control at Genpact include good communication skills, proficiency in MS Excel, excellent analytical ability, high-level attention to detail and accuracy, demonstrated delivery of high-quality output, ability to work in a changing environment, ability to form relationships with internal customers and clients, high customer service orientation, and the capability to work under pressure. If you are looking to kickstart your career in Credit Control and Technical Accounting, possess the required qualifications, and are eager to work in a dynamic and challenging environment, we encourage you to apply for the Management Trainee position at Genpact. Location: India-Lucknow Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting Date: Apr 17, 2025, 11:10:57 AM Unposting Date: Ongoing Master Skills List: Operations Job Category: Full Time,

Posted 1 month ago

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Lead at Gallagher Service Center LLP, you will play a crucial role within the Non-voice Service Team, reporting directly to the Process Manager. Your responsibilities will include understanding operational requirements, researching best practices, assisting in the design and implementation of new processes and tools. You will be expected to foster a team environment that delivers exceptional customer service, ensuring all team members consistently perform at a high level. Motivating the team, instilling accountability, and achieving results will be key aspects of your role. Your duties will involve monitoring the effectiveness of a team of Process Associates, preparing MIS reports, interacting with customers to address their queries, providing day-to-day coordination of team activities, and attending to written/electronic correspondence. A successful candidate for this position will be a Graduate/Post Graduate with a preference for Commerce background, possessing a good academic track record (50% or above). Strong communication skills, both verbal and written, along with robust analytical abilities are essential. To be considered for this role, you should have a minimum of 4 years of post-qualification experience in the BPO/KPO industry, with at least 1 year of on-paper experience as a Team Lead and currently holding the TL designation. Additionally, you should have served as an Assistant Manager/Team Leader for at least 18 months and have exposure to managing 15-20 FTEs. It is crucial that you come from an international non-voice background to be eligible for this position. At Gallagher, we value inclusion and diversity as integral parts of our business. We have a longstanding commitment to sustainability and supporting the communities where we operate. Embracing the diverse identities, experiences, and talents of our employees allows us to better serve our clients and communities. Inclusion and diversity are not just words for us; they are core principles that we live by every day. Gallagher extends equal employment opportunities to all aspects of the employer-employee relationship, ensuring fairness in recruitment, hiring, training, promotion, and more. We are committed to making reasonable accommodations for qualified individuals with disabilities, prioritizing inclusivity in all aspects of our operations.,

Posted 1 month ago

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2.0 - 7.0 years

4 - 5 Lacs

Gurugram

Work from Office

Private Equity (PE)-P&C (Property & Casualty) Insurance Expert...Imm..Joiner@ Gurgaon Experience 2+ Years Location: Gurgaon Key Skills/Requirements: Knowledge of insurance E&S submissions ( Excess and Surplus (E&S) lines insurance) Timely completion of reports and trackers Quality checks SOP updating Strong email writing skills Proactive communication Flexibility Willingness to work night shifts Proficiency in MS Office Detail Core Responsibilities 1. Due Diligence (Pre-Acquisition Phase) Review existing insurance programs of target companies. Assess risk exposures and loss histories. Identify coverage gaps, overlaps, or inefficiencies. Advise deal teams on insurance-related liabilities or opportunities. Provide insurance cost modeling for integration into the investment thesis. 2. Program Design & Placement Structure optimal insurance programs for acquired companies. Benchmark and negotiate insurance limits, premiums, and terms. Work with brokers and carriers to place or renew P&C coverage (e.g., general liability, property, auto, umbrella/excess, D&O, cyber, etc.). Consolidate policies where appropriate across portfolio companies. 3. Risk Management Identify and manage key operational risks (e.g., natural disaster exposure, product liability, supply chain disruption). Monitor claims trends and loss ratios. Support loss control initiatives at the portfolio level. Collaborate with operating partners, CFOs, or risk managers of portfolio companies. 4. Post-Acquisition Integration Align insurance programs with the broader PE risk management strategy. Ensure portfolio companies are compliant with insurance and legal obligations. Lead insurance renewals and audits. 5. Cost Optimization Explore cost-saving opportunities via program consolidation, retentions, or captive structures. Benchmark premiums and identify market inefficiencies. Optimize broker relationships and carrier negotiations. 6. Reporting & Governance Provide ongoing reporting to deal teams and risk committees. Maintain dashboards for claims, premiums, exposure data, and renewal timelines. Ensure proper documentation, regulatory compliance, and policy governance.

Posted 1 month ago

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

You are an experienced and highly motivated WorkForce Software (WFS) Consultant with over 6 years of hands-on experience in Time & Attendance solutions, holding WFS configuration and Integration specialist certifications. You will play a crucial role in a dynamic team that delivers implementation, support, and enhancement services across large-scale workforce management platforms. Your expertise in both technical and functional aspects will be essential in thriving in a fast-paced, client-centric environment. Your key responsibilities will include leading end-to-end project activities such as requirement gathering, configuration, testing, deployment, and hyper care for enhancement and implementation initiatives. You will be tasked with creating and maintaining detailed functional/technical specifications, test plans, training materials, and deployment documentation. Collaboration on integrations, data conversion, and reporting with cross-functional teams will be essential to ensure timely and quality delivery. As a subject matter expert, you will act as a liaison across client stakeholders, technology partners, and internal teams to support delivery and continuous improvement. The required skills for this role include a minimum of 6 years of experience in implementing WorkForce software with configuration specialist certification PT102 and interface certification PT103. Possessing a Report Specialist certification (PT125) would be considered an added advantage. You should have hands-on experience and in-depth knowledge of policy editor, Accruals, Exceptions, Roles, Premiums, TCP, Settings, etc., and the ability to manage configurations independently. Strong expertise in WorkForce Software (WFS), including configuration and integration, as well as proficiency in using Workforce formula Language and SQL, is necessary. Your experience across the full project lifecycle, including requirement gathering, configuration, testing, UAT, and client communication, will be valuable. Exposure to global rollouts and multi-country timekeeping compliance, along with strong delivery experience in Agile, Waterfall, and hybrid project methodologies, is highly desirable.,

Posted 1 month ago

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