4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Assistant Manager in the Cx & Ops department, specifically focusing on the Gifting Category, your primary responsibility will be to oversee the Gifting Desk within Swiggy's CREW team. This role entails leading a team of Crew Captains who are dedicated to curating and delivering premium gifting experiences. You will be involved in every aspect of the gifting process, from sourcing exclusive products to designing personalized solutions that cater to customer preferences. Your key duties will include leading and guiding the Crew Captains team, curating unique and high-quality gifts, establishing and nurturing relationships with luxury gifting vendors, managing the end-to-end gifting proce...

Posted 2 months ago

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Assistant Manager - Cx & Ops Instamart

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Assistant Manager at CREW focusing on Customer Experience and Operations within the Gifting Category, you will be leading a team of Crew Captains dedicated to providing premium gifting experiences. Your role will involve managing the end-to-end process of curating unique gifts and experiences, maintaining relationships with luxury vendors, and ensuring exceptional quality and personalization in all gifting solutions. You will be responsible for overseeing desk performance, guiding your team on creative solutions, and collaborating with internal stakeholders to introduce innovative gifting ideas. The ideal candidate for this role must have 3-6 years of experience in premium gifting, lux...

Posted 2 months ago

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