35 Predictive Intelligence Jobs

Skill: Service NOW Gen AI Experience: 6+ Years Location: Pan India 1. Generative AI Fundamentals Understanding of LLMs (Large Language Models) like GPT-4, Gemini, and Nemotron. Familiarity with prompt engineering and model tuning. Knowledge of text-to-code and text-to-flow generation using natural language inputs. 2. ServiceNow Platform Expertise Proficiency in ServiceNow modules: ITSM, HRSD, CSM, IRM. Experience with Now Assist tools: Now Assist for Creator (code generation) Now Assist for CSM/HRSD (summarization, virtual agents) Hands-on with Generative AI Controller for model orchestration. 3. Programming & Scripting Strong skills in JavaScript, XML, and Glide scripting. Ability to write ...

Job Summary: The ServiceNow AI Developer is responsible for designing, developing, and deploying AI - driven capabilities on the ServiceNow platform, including Now Assist, Predictive Intelligence, AI Search, Virtual Agent, and integration with external LLMs or AI ecosyst ems. The role focuses on building intelligent workflows, enhancing user experiences with generative AI, implementing AI - based automations, and enabling AI asset lifecycle functions. The developer collaborates with architects, product owners, data teams, an d platform engineers to deliver scalable AI solutions aligned with enterprise standards and governance Key Responsibilities: Develop and configure AI - powered applicati...

Role The ServiceNow Solution Architect will be responsible for driving the overall platform solution strategy, design, and roadmap across multiple ServiceNow workflows. The role requires deep platform experience, strong stakeholder management, and the ability to translate complex business requirements into scalable, upgrade-safe, and value-centric ServiceNow solutions. The Solution Architect will lead workshops, define future-state architectures, guide delivery teams, ensure adherence to best practices, and serve as a trusted advisor to business, IT, and leadership stakeholders. Key Skills: Very Good Platform knowledge, Multimodule (ITSM, CMDB, CSDM, HRSD, GRC, Integrations, Now Assist)) Key...

As a ServiceNow CSM Architect, your role will involve leading the design and implementation of Customer Service Management solutions with a focus on Now Assist, Virtual Agent, Service Operations Workspace (SOW), and Agentic AI use cases. Your responsibilities will include: - Architecting and leading end-to-end implementation of ServiceNow CSM, including case management and omni-channel support. - Designing and deploying Now Assist and Virtual Agent experiences for customer service workflows. - Integrating Agentic AI features into customer service operations. - Defining and enforcing best practices for platform architecture, data modeling, and performance optimization. - Leading technical wor...

As an experienced ServiceNow ITSM Lead with 6-8 years of experience, you will be joining our technology services client on a contract basis with potential for full-time employment. Your primary responsibility will be to develop expertise on ITSM modules including Incident, Problem, Change, CMDB, SLM, SLA, Service Catalog, Request, Knowledge Now, Mobile, Mobile Agent, Virtual Agent, Predictive Intelligence, Performance Analytics, Surveys, and Assessments. Key Responsibilities: - Integrate web services like REST and SOAP with third-party tools - Build custom service portals - Lead the ITSM Pro instance configuration and development - Implement automation innovations - Manage support for SLA-ba...

As a Senior Software Engineer- ServiceNow Platform Engineering with Convera , The individual is responsible for designing, enhancing, and governing the enterprise-wide ServiceNow platform including CMDB, ITSM, Software Asset Management (SAM), IntegrationHub, and emerging AI capabilities (Now Assist, NASK). This role ensures the platform is scalable, reliable, well-governed, and aligned to business processes across IT Operations, Security, Engineering, Procurement, HR, and Risk. The engineer will lead platform roadmap strategy, solution design, data governance, platform integration patterns, and operational maturity improvements Key Responsibilities Platform Strategy & Architecture Own and ev...

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (?35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and se...

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About this Role: We are looking for a motivated and well-rounded ServiceNow Developer with strong technical expertise and a passion for building scalable solutions. You will work closely with stakeholders, architects, and business analysts to design, develop, and implement ServiceNow solutions th...

Job Title: ServiceNow AI Developer Experience: 4+ Years Location: Hyderabad Core Module Requirement: ITSM (Mandatory) About the Role We are seeking an experienced ServiceNow AI Developer to design, develop, and implement AI-driven features and intelligent workflows within the ServiceNow platform. The ideal candidate will have a strong foundation in ServiceNow development and hands-on experience with ServiceNow AI components such as Virtual Agent, Now Assist, NLU, and predictive intelligence. This role requires a deep understanding of AI capabilities within ServiceNow and the ability to build custom AI use cases that enhance user experience and operational efficiency. Mandatory ServiceNow AI ...

We are hiring an experienced ServiceNow AI Developer/Consultant with 410 years of experience to design and implement AI-powered features, intelligent workflows, and automation solutions within the ServiceNow platform The candidate must have strong experience in ITSM (mandatory) and ServiceNow core modules, along with hands-on exposure to AI technologies such as Virtual Agent, Now Assist, NLU, and Predictive Intelligence Responsibilities include configuring ServiceNow modules with AI enhancements, developing Virtual Agent topics, integrating external LLMs (OpenAI, Azure AI), setting up NLU models, customizing AI use cases (e g , incident summarization), and building custom ML solutions using ...

Full Stack ServiceNow Developer Knowledge Management, Problem Management (OOB) & Agentic AI Location: PAN Indian Position Overview We are seeking a highly skilled Full Stack ServiceNow Developer with expertise in Knowledge Management (KM), Problem Management (OOB), and ServiceNow Agentic AI. The candidate will drive the implementation and optimization of ServiceNow's out-of-the-box capabilities while leveraging AI-driven automation and generative experiences to transform how knowledge and problem-solving are delivered across the enterprise. ________________________________________ Key Responsibilities Knowledge Management Knowledge Center Implementation o Deploy and configure the ServiceNow ...

As a ServiceNow L3 Developer, your role involves advanced development, configuration, and maintenance of the ServiceNow platform. With a minimum of 8+ years of experience in ServiceNow development, you will lead complex projects, provide technical expertise, and ensure the platform meets the evolving needs of the organization. Key Responsibilities: - Utilize Workflow Studio to design and manage playbooks, flows, sub flows, actions, data streams, and decision tables within a unified interface. - Lead the development and customization of ServiceNow applications. - Design and implement complex automated workflows and processes to enhance operational efficiency. - Oversee the integration of Serv...

As a ServiceNow Specialist/Senior Associate with 3 years or more experience, you will play a crucial role in customizing, deploying, and managing various ServiceNow applications to enhance user experience and drive operational efficiency. Your expertise in ServiceNow's Now-Mobile and Agent applications, as well as cutting-edge technologies like Gen AI, ITSM, Predictive Intelligence, Virtual Agent, and other AI-powered features, will be essential for this role. Responsibilities: - Develop and manage ServiceNow's Now-Mobile and Agent applications, ensuring smooth functionality and seamless integration across platforms. Customize and optimize mobile app features for end-users and service agents...

About the Role: Grade Level (for internal use): 10 Job Title: Senior ServiceNow HRSD & Conversational AI Developer Level: Grade 10 Role Type: Individual Contributor Reporting To: ServiceNow Platform Lead Location: Hyderabad Responsibilities and Impact: Design, configure, and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Policies, and Catalog UI Scripts. Utilize Flow Designer and Workflow Editor for automation and process orchestration. Develop Scoped Applications and reusable components that follow ServiceNow best practices. Maintain system performance, query optimization, and efficient script execution. Build role-based access (ACLs) for HR data...

Key Responsibilities Design and implement Agentic AI-driven workflows in ServiceNow for task automation, intelligent recommendations, and contextual decision support. Develop and configure Conversational AI solutions using ServiceNow Virtual Agent, NLU models, custom intents, and third-party integration for enterprise use cases. Build and extend Generative AI capabilities leveraging ServiceNow's Gen AI features for knowledge article summarization, case deflection, and intelligent content generation. Integrate AI models (ServiceNow-native and external LLMs/ML APIs such as OpenAI, Azure OpenAI, Google Vertex, etc.) with ServiceNow workflows. Ensure AI governance, security, fairness, and ethica...

About the Role: 10 Job Title: Senior ServiceNow HRSD & Conversational AI Developer Level: Grade 10 Role Type: Individual Contributor Reporting To: ServiceNow Platform Lead Location: Hyderabad Responsibilities and Impact: Design, configure, and customize ServiceNow applications using Business Rules, Script Includes, Client Scripts, UI Policies, and Catalog UI Scripts . Utilize Flow Designer and Workflow Editor for automation and process orchestration. Develop Scoped Applications and reusable components that follow ServiceNow best practices . Maintain system performance , query optimization, and efficient script execution. Build role-based access (ACLs) for HR data privacy and security . Imple...

Title: Enterprise AI & ServiceNow Operations Designation: Sr. Manager Skills: AI, AI Ops & ServiceNow Operations Experience: 14+ years Location: Greater Noida We at Coforge are hiring a AI & ServiceNow Operations with the following skillset: Lead enterprise evaluation and adoption strategy for AI/ML platforms including Microsoft Azure AI & Copilot, AWS Bedrock, OpenAI, Google Vertex AI, and other market players Act as an AI evangelist and advisor to business leaders, translating complex capabilities into real-world use cases (e.g., GenAI copilots, intelligent chatbots, process intelligence, AI agents) Guide business units on how to leverage AI responsibly and effectively, balancing innovatio...

Minimum qualifications: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. Certification in Implementation Specialist - IT Service Management (e.g., CIS-ITSM). 8 years of experience in working with ServiceNow ecosystem with designing and implementing the ServiceNow CSDM framework in an enterprise environment. Experience with the ServiceNow ITSM Professional suite (e.g., Incident, Problem, Change, Request, etc), including custom application development, scripting (e.g., JavaScript, GlideAPIs), and platform configuration. Experience in ServiceNow development including server-side and client-side scripting in JavaScript and ServiceNow integrati...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The role of the Senior Technical Accel...

As a Senior Technical Consultant at our company, your role involves guiding clients through the implementation of ServiceNow GEN AI and platform integration. Your proficiency in communicating with both technical and non-technical users will be crucial in establishing cooperative relationships that cater to the unique needs of businesses effectively. **Key Responsibilities:** - Implement ServiceNow application developer responsible for GEN AI, Now Assist, and ServiceNow platform integration - Develop out-of-the-box and custom use cases using ServiceNow Now Assist for ITSM - Utilize UI Builder, ServiceNow Scripting, and Flow Designer for development - Troubleshoot issues related to ServiceNow ...

As a ServiceNow CSM Architect, your role will involve leading the design and implementation of Customer Service Management (CSM) solutions, with a focus on Now Assist, Virtual Agent, Service Operations Workspace (SOW), and Agentic AI use cases. You will be responsible for defining the technical architecture, ensuring platform scalability, and driving innovation through AI-powered workflows. **Key Responsibilities:** - Architect and lead end-to-end implementation of ServiceNow CSM, including case management, account/contact models, and omni-channel support. - Design and deploy Now Assist and Virtual Agent experiences tailored to customer service workflows. - Integrate Agentic AI features into...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with Welcome to Zensar! Read on for more details on the role and about us. We are looking for an experienced ServiceNow AI Developer/Consultant to design and implement intelligent workflows and AI-powered features within the ServiceNow platform. The ideal candidate will have a strong background in ServiceNow development, combined with experience or understanding of AI/ML technologies such as predictive intelligence, Now Assist, Virtual Agent, and Natural Language Understanding (NLU). Key Responsibilities: Design and implement AI features in ...

In this role, you will be responsible for the delivery of ServiceNow transformation. You will translate the architectural goal into technical solutions and bridge the gap between strategy and execution. Working in the trenches, you will lead a team of product engineers and collaborate with ServiceNow consultants to solve technical tests and deliver the new platform. Responsibilities: - Drive the technical design, development, and configuration of IT Service Management (ITSM) solutions on the ServiceNow platform. Ensure alignment with best practices and goals through technical reviews. - Own the technical design and governance of the ServiceNow Configuration Management Database (CMDB) by impl...

Type (Full Time/Contract): Full time Mode (Hybrid/Remote/Onsite): Onsite Location (if Onsite): Bangalore/Hyderabad No of Interviews : 2-3 rounds Joining Date : Immediate ServiceNowCSMArchitectis responsible for designing,architecture, and implementation of ServiceNow Customer Service Management solutions.Architectsshould have deep expertise in theCSMmodule, a solid understanding of enterprise customer service processes, and the ability to deliver scalable and efficient solutions aligned with organizational goals. Key Responsibilities: Leadarchitectureand end-to-end design of ServiceNowCSMsolutions including Case Management, Playbooks, Virtual Agent, Advanced Work Assignment, Communities, Kno...

As the Program Delivery Manager at Bristlecone within the Corporate IT Function, you will play a crucial role in the leadership team, reporting directly to the Director of IT. Your primary responsibility will involve driving the success of Bristlecone's transformation initiatives and ensuring that IT activities align effectively with the organization's business objectives. You will serve as the Project Management champion within Corporate IT, collaborating closely with other IT Domain leaders and their teams to ensure the successful delivery of projects. In this key position, you will be tasked with managing IT projects in accordance with PMBOK principles to guarantee successful delivery wit...