Hiring For Senior Process Executive (Dispute & Chargeback Specialist) Infosys BPM

1.0 - 3.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Job description Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1.5 to 2.5 years Location: Bangalore ( 5 Days Work from Office) Shifts: US Shift/ Night shift(6:30PM to 3:30AM) Notice Period : Immediate to 15 days Roles & Responsibilities : 1.Research and investigate disputed credit/Debit card transactions 2.Correspond with customers, merchants, and issuing banks 3.Analyze financial data and documents 4.Monitor and review chargeback disputes 5.Strong understanding of Mastercard regulations including REG E and Non REG E transactions, strong analytical skills, attention to detail and excellent communication abilities. 6. Experience in handling Fraud and dispute representments, pre-arbitration, arbitrations, safe reporting, stop pay etc.

Posted 2 weeks ago

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