About us: Pramana, inc. is based in Cambridge, MA (USA), with R&D and manufacturing sites in Bangalore (India), Rochester (MN, USA) and Toronto (Canada). Pramana was established in 2021 as a spin-off from Nference. inc. Pramana’s vision is to bring fully autonomous systems to pathology labs and enable them to achieve AI-enabled workflows for serving patients. Pramana’s unique offering in this ecosystem is powered by its differentiated approach to hardware-software co-design. Visit us at https://pramana.ai / to learn more. Are you a seasoned IT Engineer with a passion for operational excellence and cutting-edge infrastructure? Join our global IT team and help us maintain, secure, and evolve our enterprise network environment. What You’ll Do Collaborate with a global cross-functional team in a dynamic, fast-paced environment. Manage and maintain a hybrid network estate including branches and data centers. Troubleshoot complex incidents and take ownership of network problems from start to finish. Maintain and optimize firewalls, VPNs, wireless tech, load balancers, and network services . Perform routine upgrades, patching, and firmware cycles to ensure uptime and security. Work within defined SLAs and OLAs, and help improve SOPs and documentation. What You Bring 10-14 years of hands-on experience in network operations Strong expertise in: Branch & Data Centre Routing & Switching Wireless setup, troubleshooting & security Enterprise Firewalls – especially SonicWall and Palo Alto Site-to-Site & Remote Access VPN DNS, DHCP, NTP, and IP Address Management Experience with network monitoring tools, probes, and packet analysis Familiarity with routing protocols (interior & exterior) Bonus points for experience with cloud networking and tools like Okta , Google Workspace , or MDM solutions CCNA Security or similar certification preferred. Show more Show less