PRAFULL AGENCIES

Role Overview: As a Senior Account Manager based in Nagpur, your main responsibility will be managing key client accounts and ensuring strong, long-lasting customer relationships. You will play a crucial role in delivering client satisfaction by overseeing account operations, developing strategic account plans, identifying business growth opportunities, resolving client issues, and collaborating with internal teams to ensure seamless service delivery. Additionally, meeting sales targets and reporting on key account metrics will be part of your day-to-day tasks. Key Responsibilities: - Manage key client accounts and build strong, long-lasting customer relationships - Oversee account operations and develop strategic account plans - Identify business growth opportunities and resolve client issues - Collaborate with internal teams to ensure seamless service delivery - Meet sales targets and report on key account metrics Qualification Required: - Key account management, relationship-building, and client satisfaction skills - Strategic planning, business development, and opportunity identification experience - Problem-solving, issue resolution, and customer service skills - Team collaboration, communication, and project management abilities - Proficiency with CRM software and Microsoft Office Suite - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in account management or a related role - Strong analytical skills and attention to detail - Ability to work independently and as part of a team,