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3.0 - 8.0 years
3 - 8 Lacs
Tuni
Work from Office
Responsibility: 1. Responsible to ensure safe evacuation of all the employees of the department and report the numbers during emergency. 2. Understand the process & other hazards involved in product related activities before startup of product/plant. 3. Perform Pre-Startup-Safety Checks to ensure all controls measures placed before startup. 4. Conduct shop floor training for all employees on process hazards, emergency scenarios associated with product and other operations. 5. Report the deviations related to product/operation, started without risk assessment or completion of critical controls. 6. Perform Pre-Startup-Safety Checks related to all Changes (MOCs) to ensure all controls measures placed. 7. Report the deviations related to processes, started without MOC or completion of critical control measures. 8. Monitoring of permit activities for safe execution. 9. Report the deviations related to activities, started without PTW or any violations. 10. Ensure all employees wear recommended PPE as per risk assessment. 11. Data collection and participation in investigations for all incidents. 12. To follow safety norms and adhere with company policy. 13. To follow the Quality Policy & Contamination prevention policy of the company 14. Identify the manual operations in the process as a part of automation integrity check/improvement plan. 15. Conduct shop floor training to all employees on process hazards and EHS systems. 16. Participation in mock drills area or site specific. 17. Monitor the healthy condition of all emergency equipment. 18. Monitor critical operations such as material handlings, reactions, distillations and etc. to ensure all control measures are placed. 19. Monitor critical equipment’s & Instruments maintenance as per schedule. 20. Monitor healthy condition of all emergency equipment’s. 21. Report an individual employee’s safety performance observed in the above cases or related to following site safety standards applicable to the role as well as job location. 22. Prepare Shift handover report.
Posted 1 week ago
5.0 - 10.0 years
0 - 4 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
RESPONSBILITIES This role will reside in Core Payments Operations within Operations, focused on corporate cash management services.This group is responsible for the build out of our corporate cash management offering, comprised of account, payments, and liquidity services. Hone your strong negotiation and relationship skills as you bring Operations, Engineering and Business project sponsors and stakeholders to the table to build complex solutions while balancing competing priorities. Oversee a team that performs day-to-day tasks to ensure timely & accurate completion of tasks. Showcase your ability to be both practical and aspirational by scoping, defining, and planning realistic but aggressive delivery expectations in conjunction with project stakeholders. Demonstrate your business acumen through expert requirements gathering sessions where you elicit actionable functional specifications that can build real life systems. Show the ability to see the forest for the trees; understand strategic plans, business, process, and architecture while you influence design and develop solutions. Demonstrate your precision and attention to detail during user acceptance testing and implementation, including building proactive risk mitigation practices into established guideline. Develop and coach members of the team by providing real-time feedback and opportunities for progression. Develop functional targets, outline plans to achieve them, lead execution to achieve key objectives & key results, and communicate progress to leadership. Work closely with various projects and Engineering teams to enable payment capabilities or enhance existing processes. Ability to navigate various situations, distill technical or specialized terminology into basic terms, to determine live risk(s) problem statement, size impact, and determine appropriate steps to mitigate adverse client, financial, regulatory, and/or reputational impact; analyze root cause, recommend tactical/strategic solutions and follow-through to remediate gaps or uplift controls Ability to partner and navigate through a broad set of internal stakeholders (Federation teams, Ledger Operations, Legal, Compliance) as well as external counterparts e.g. third-party vendors, banks, central bank, etc.; develop relationships Participate in recruitment, interviewing and recommendation of potential new hires to ensure adequate resources for managing the business risks. Assist the management team to build our next generation capabilities in the payments space. Actively participate in various system testing, Industry & Regulatory changes. BASIC QUALIFICATIONS Prior work experience - professional and relevant payments experience, in an evolving industry change is a plus. Minimum of 5.25+ years if experience. Bachelor's degree. Adaptable/flexible: open to a highly dynamic environment Ability to drive consensus. Champions excellence Leadership Management (People/Risk) Problem solving Decision making Reconciliation concepts PREFFERED QUALIFICATIONS Knowledge on Banking sectors, Swifts, Credit Cards, Payment rails, technologies Knowledge on various Payment related regulations (PRA, FRY15 etc) Swift ISO messaging knowledge Proficiency in BI tools like Tableau, Alteryx & SQL is a plus.
Posted 1 week ago
6.0 - 11.0 years
15 - 25 Lacs
Chennai
Hybrid
Job Title: Ford Pro / Integrated Services Technical Lead, FPI/C Products Responsibilities: Orchestrate, leverage and sustainably maintain the Quality workstream for all Commercial Fleet and Cloud Based Connected activities. Lead skilled resources with unique/different technical background spanning from Onboard/Offboard technical knowledge and skillset to evaluate and establish Fleet focused Quality KPIs. Help influence new requirements to better serve the needs of the customer. Develop Key OKRs and Objectives for team success. Drive the Customer-Centric mindset with a flawless feature operation with appropriate prioritization and provide prompt customer assistance, aligned with key Stakeholders. Provide technical assessment on Customer impacts of newly developed Fleet features backed by solid and reliable data. Own the escalation process that addresses product, data quality, hardware, and software issues requiring coordination of support activity across multiple teams. For escalated concerns, ensure next steps / actions taken are communicated with the team(s) working to resolve an issue and the customer facing business group adhering to the business SLAs. Act as an early-Quality liaison with Advanced/Strategy/Feature and Product teams to avoid late Quality fixes in the field. Lead any Quality forecast analysis on Fleet feature deployments. Leverage Connected Vehicle backend data for cascading leading indicators and troubleshooting issues in the field prior to customer complaints. Establish End-Customer feedback mechanisms and KPIs on all responsible features. Ability to concisely communicate within different levels of the Organization, including non-tech-savvy leaders. Innovative and able to find win-win solutions in the face of conflicting needs. Ability to influence product design through lessons learnt from quality feedback channels. Data driven, but also needs the ability to drive to conclusions with imperfect/incomplete data. Follow the 5D/8D Process, with main focuses on ICA/PCA/PRA. Think outside the box for customer resolution (Work with array of teams to find different solutions for hardware problems to help mitigate customer impact). Strong communication and presentation skills. Qualifications/Requirements: EE / CS / Bachelor of Science / MBA degree 5+ years of experience delivering products or managing quality in a technical function 2+ years of experience on Vehicle Connectivity and Vehicle launches. 2+ years of experience driving quality concerns is desired. Proven experience working with both Large/Small Fleet Related metrics and external partners. Proven analytical abilities and advanced understanding of business functions, workflows, and processes. High emotional intelligence in both professional and social settings with ability to establish and maintain influential relationships across the organization and with customers. Practical experience generating process documentation and reporting. Ability to respond and prioritize several demands from different teams and point of view Ability to drive Quality/Performance attitude into different levels inside the Company Flexible work shift (between 8AM and 8PM) Open to accommodate potential weekend work shift Our preferred qualifications: Knowledge in Six-Sigma and/or Quality/Reliability tools - DoE, Taguchi Methods, FMA Solid understanding of vehicle electrical architectures and components 2+ years of experience delivering products or managing quality in a technical function. 2+ years of experience on Vehicle Connectivity and Vehicle launches. Experience with Salesforce, SharePoint, MS Forms and other industry CRM and tools
Posted 2 weeks ago
4.0 - 9.0 years
7 - 11 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Associate Manager New Hire Training Location: Mumbai Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager - New Hire Training. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: New Hire Training: Conduct comprehensive onboarding programs for new employees, ensuring they understand operational processes, tools, and best practices. Provide hands-on training and shadowing sessions tailored to PRA, CRA, Interline Proration, and Fare Audit processes or a combination of any of these Ongoing Training for Existing Agents: Identify skill gaps through assessments and feedback and create targeted upskilling programs. Deliver refresher courses, process updates, and compliance training regularly. Training Content Development: Design and update training manuals, job aids, e-learning modules, and other supporting materials. Collaborate with subject matter experts to ensure content accuracy and relevance. Performance Evaluation & Support: Assess trainees’ performance through tests, role plays, and practical evaluations. Provide coaching, feedback, and support to agents post-training to ensure on-the-job effectiveness. Reporting & Continuous Improvement: Maintain detailed training logs, performance reports, and improvement plans. Stay updated with industry standards and changes in airline accounting practices to continually enhance training effectiveness. Qualifications: Should have trained people on programs like PRA \ CRA, Interline proration, Fare audit or Fare distribution programs Has been working on airline processes for 3+ years. Understands GDS and BSP \ ARC reporting tools. At least 1 year of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) - Strong English verbal and written communication skills Strategic in developing solutions and process improvements Willingness and ability to work in shift and open to travel to train people
Posted 3 weeks ago
1 - 5 years
1 - 6 Lacs
Navi Mumbai
Work from Office
Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-5 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Please share your cv priyanka.kashyap@sutherlandglobal.com and you can also contact @8882553485.
Posted 1 month ago
14 - 20 years
12 - 18 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled and experienced AGM - HCC (Provider Risk Adjustment) to join our team at Bangalore location. The ideal candidate will have over 13+ years of experience in medical coding, with a proven track record of managing large teams of 100+ coders. The candidate should be certified from AAPC or AHIMA, with strong leadership capabilities, client handling experience, and a deep understanding of the healthcare and medical coding industry. Key Responsibilities: 1) Lead and manage a team of 100+ coders to ensure the timely and accurate completion of medical coding tasks 2) Oversee the day-to-day operations of the medical coding department, ensuring high productivity and quality standards 3) Develop and implement coding strategies, workflows, and processes to optimize team performance 4) Act as the primary point of contact for clients, handling client communication, queries, and escalation 5) Ensure compliance with regulatory and industry standards (HIPAA, ICD-10, CPT, etc 6) Conduct training and development programs for the coding team to enhance their skills and knowledge 7)Monitor key performance indicators (KPIs) and generate reports for management 8) Collaborate with other departments to streamline workflows and improve operational efficiency 9) Stay updated on the latest trends, technologies, and regulations in the medical coding field Educational Qualifications & Experience: Any Graduate (Preferably from Life Science background 13+ years of experience in Medical Coding, with at least 3 years of experience in Provider Risk Adjustment coding specialty and substantial team management experience Why Join Us? At Corrohealth, we believe in high values and best work culture. Our team is diverse, creative, and dedicated to making an impact. We offer: Innovative Environment We embrace creativity, cutting-edge technology, and bold ideas. Career Growth – Clear paths for advancement, skill development, and mentorship opportunities. Impactful Work – Your contributions directly shape our success and create real-world impact. Supportive Culture – A team-first mindset with open communication, collaboration, and respect. Diversity & Inclusion – We value diverse perspectives and foster an inclusive workspace. Work-Life Balance – We support healthy boundaries and flexible work arrangements. Leadership Vision – Strong, transparent leadership with a long-term strategic outlook.
Posted 1 month ago
0 - 3 years
2 - 4 Lacs
Mumbai
Work from Office
Working knowledge on Farefiling/ PRA/ CRA/ GDS/ Amadeus/Galileo platform will be an added advantage. Experience in booking reservations, cancellation of reservations, fare calculations will be added advantage. Candidate with IATA course/certification will be preferred. Candidate should be able to maintain the highest level of quality and achieving team targets as per the process specifications. IATA Freshers can apply. Experience in travel background of minimum 1 years will be added advantage Candidate should be comfortable with rotational shift including night shifts Walk in for an interview between Monday to Friday at 12.00 pm to 4.00 pm at WNS,Gate no 2,Plant 5, Vikhroli west Qualifications Any Graduate and Under Graduate Additional Information Night Shifts/Rotational Shifts
Posted 3 months ago
4 - 9 years
15 - 22 Lacs
Chennai, Hyderabad, Gurgaon
Work from Office
Looking for - The role holder is responsible to track new policy developments and formulate the Group’s regulatory policies accordingly Good working knowledge of the rules related to the calculation of liquidity risks and reporting
Posted 3 months ago
4 - 9 years
20 - 27 Lacs
Bengaluru, Hyderabad, Gurgaon
Work from Office
Looking for - Regulatory reporting (PRA , MAS MIFID OSFI , EBA,BASEL, credit risk reporting ) - 2-15 years of experience relevant ,& risk or control assurance ( operational risk , risk assessment) – assurance, Control testing
Posted 3 months ago
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