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7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 4 days ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 4 days ago
1.0 - 2.0 years
2 - 6 Lacs
nashik
Work from Office
Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
Posted 5 days ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 6 days ago
10.0 - 16.0 years
9 - 13 Lacs
tumkur
Work from Office
Job Overview: We are seeking an experienced Deputy Project Manager / Project Manager to oversee the planning, execution, and completion of PQC road projects. The ideal candidate will possess strong leadership skills, a solid background in civil engineering or construction management, and a commitment to delivering high-quality infrastructure. Location: [Chikkanayakanahalli, Huliyar,Karnataka] Key Responsibilities: Manage civil engineering aspects of road construction projects from planning to execution, ensuring timely completion within budget constraints. Conduct quality control activities during road construction projects to ensure compliance with project specifications, standards, and regulations. Conduct feasibility studies and risk assessments. Perform design reviews to verify design accuracy, completeness, and adherence to relevant codes and guidelines. Lead a multidisciplinary team of engineers, contractors, and subcontractors. Foster a collaborative and productive team environment. Develop and implement effective quality management systems (QMS) for roads infrastructure projects. Ensure adherence to industry standards and best practices in PQC construction. Monitor work progress and quality, implementing corrective actions as needed. Prepare and manage project budgets, ensuring cost efficiency. Track project expenses and report financial status to stakeholders. Provide regular updates on project status, challenges, and milestones. Ensure compliance with local, state, and federal regulations. Promote a culture of safety and risk management on-site. Address project-related issues and conflicts promptly and effectively. Identify opportunities for process improvements and innovation. Qualifications: Bachelors degree in Civil Engineering, Construction Engineering or a related field. 15-18 years of experience in project management, specifically in road construction or PQC. PMP or equivalent certification is preferred. Strong understanding of construction methods, materials, and regulations. Excellent leadership, communication, and negotiation skills. Proficient in project management software and tools. Strong analytical and problem-solving abilities.
Posted 6 days ago
3.0 - 8.0 years
4 - 9 Lacs
mumbai
Work from Office
About The Role work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions Monitoring customer coverage regularly so that all customers are touch based in set periods Liaise with relevant departments to ensure and fast-track cases wherever being stuck A passion for solving Customer Problems and ensuring great user experience Basic understanding of application flow in each Product High degree understanding of CRM and other tech platforms Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment Experience in data driven decision making and analytical thinking Ability to work effectively with cross functional teams and manage various stakeholders High levels of empathy
Posted 1 week ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 1 week ago
8.0 - 13.0 years
9 - 17 Lacs
vijayawada, visakhapatnam, nellore
Work from Office
- Supervise and evaluate performance of production personnel (Supervisors, Workers etc.) - Analysis on downtime by using some quality tools. - Wastage analysis and action plan accordingly. Required Candidate profile - Excellent organizational and leadership skills - Knowledge of documentation like PPQC , PQC , maintenance sheets, 4 M Change, Why-Why analysis. - Deep knowledge of production management.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
jhajjar
Work from Office
Role & responsibilities To ensure consistent product quality in SMT manufacturing processes by implementing quality Ensure timely reporting of non-conformities (NC) or deviations from specifications. systems, conducting inspections and lab tests, analyzing defects, and driving process improvements in line with customer and regulatory requirements. Check and test products to make sure they meet quality standards. Work with the production and engineering teams to fix any issues. Find Investigate product non-conformities and process deviations using 5 Why, Ishikawa, Fishbone, and Pareto analysis. Prepare and maintain Control Plans, PFMEA, PPAP, as per IATF 16949 / ISO 9001. Conduct quality inspections, checks, and audits to ensure compliance with industry standards and company policies. Identify defects, anomalies, and areas for improvement during production processes. Collaborate with cross-functional teams to implement corrective actions and preventive measures. Preferred candidate profile 5+ years of experience in quality management within a SMT manufacturing environment, Strong knowledge of ISO standards, IATF 16949, and customer-specific quality requirements, Experience in handling internal, customer, and third-party audits, Strong organisational and analytical skills. Achieve and maintain industry-specific quality certifications TECHNICAL SKILLS: Knowledge of SMT processing techniques Familiarity with testing equipment: Automated Optical Inspection (AOI), In-Circuit Testing (ICT), and X-ray inspection Understanding of quality tools: FMEA, SPC, MSA, APQP, PPAP. Proficiency in MS Office; or other statistical analysis software is a plus
Posted 1 week ago
1.0 - 2.0 years
2 - 6 Lacs
pardi, surat
Work from Office
Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location Duties and Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 500 customers Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix . Maintain centre meeting discipline, follow SOPs and code of conduct Major Challenges Quality sourcing and achieving targets as defined Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
mumbai
Work from Office
About The Role work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions Monitoring customer coverage regularly so that all customers are touch based in set periods Liaise with relevant departments to ensure and fast-track cases wherever being stuck A passion for solving Customer Problems and ensuring great user experience Basic understanding of application flow in each Product High degree understanding of CRM and other tech platforms Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment Experience in data driven decision making and analytical thinking Ability to work effectively with cross functional teams and manage various stakeholders High levels of empathy
Posted 1 week ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
mumbai
Work from Office
About The Role work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions Monitoring customer coverage regularly so that all customers are touch based in set periods Liaise with relevant departments to ensure and fast-track cases wherever being stuck A passion for solving Customer Problems and ensuring great user experience Basic understanding of application flow in each Product High degree understanding of CRM and other tech platforms Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment Experience in data driven decision making and analytical thinking Ability to work effectively with cross functional teams and manage various stakeholders High levels of empathy
Posted 2 weeks ago
7.0 - 12.0 years
7 - 11 Lacs
mumbai
Work from Office
About The Role JD Regional Manager Customer 360 DepartmentCustomer 360 LocationRespective Regions Number of Positions1 Reporting RelationshipsRBH Position GradeDVP / AVP With Customer Centricity being the core focus of the Bank, comes the need of focusing on input parameters and the Relationship Managers to be able to drive a change. To help our frontline to cater to needs of customer as per their life cycle in a 360 manner and to enable the Bank to achieve a deeper customer engagement through stronger product and service holdings. In today"™s fast paced world we need smart managers who can help the frontline teams to better focus their output in order to achieve a higher throughput. This through sharing sharp insights and highlighting work-areas. Engaging with our customers in a 360 way such that we are able to understand, engage on and capture every opportunity that the customer may present is a big change being driven across the firm. The captioned role will be an integral part of this new thrust and will help drive this change. With the above objectives in mind the Regional 360 Manager will have the following responsibilities: "¢To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay and invest category(ies) "¢Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services "¢Help RMs in improving their customer coverage, in achieving their SOPs and in improving their earning by highlighting work-areas for each RM "¢Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability "¢Driving digital adoption of internal systems, platforms (eg CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput "¢Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions "¢Monitoring customer coverage regularly so that all customers are touch based in set periods "¢Liaise with relevant departments to ensure and fast-track cases wherever being stuck 1.A passion for solving Customer Problems and ensuring great user experience 2.Basic understanding of application flow in each Product 3.High degree understanding of CRM and other tech platforms 4.Ability to read and interpret data and dashboards and help strategically implement initiatives in his / her catchment 5.Experience in data driven decision making and analytical thinking 6.Ability to work effectively with cross functional teams and manage various stakeholders 7.High levels of empathy
Posted 2 weeks ago
4.0 - 8.0 years
5 - 9 Lacs
vapi, dadra & nagar haveli, daman & diu
Work from Office
a) Proficiency in Quality core tools (MSA, SPC, FMEA) & problem-solving tools b) Prepare monthly MIS report ; accountable for maintaining documents and records c) Strong knowledge of fabrication process (e.g., CNC bending & punching, welding processes like spot welding, MIG welding, welding process validation) d) Document verification such as QA control plan, process flow, FPA, process audit e) Knowledge required for paint shop process audit & testing process (e.g., TTR process, lab tests like cupping test, cross hatch, paint DFT, conical bend, chemical titration) f) Should have knowledge of pre-treatment process g) Knowledge of titration process of PPT tanks h) Skilled in master sample validation and FPA for each changeover i) Preparing line trial reports and pilot lot validation reports j) Actively participate in process improvements and Kaizen activity k) Resolving line issues through coordination with concerned sub-areas l) Should have knowledge of ISO 9001-2015 documentation m) Should have knowledge of problem-solving tools like 7QC n) Can train the downline team and should have team-handling capability o) Proficiency in MS Office tools like Excel, PowerPoint, and Word p) Use precision measuring instruments, gauges, and testing equipment to ensure materials meet required tolerances and specifications Should have knowledge of refrigeration cycle, EST, CPT, HLD, NH5, vacuuming process Analyze defect/rework, process audit, 4M audit, daily line rejection verification, and reduce process rejection Investigate root causes when issues arise, develop corrective actions, and implement solutions to address quality concerns Identify areas for improvement in processes and recommend changes to enhance efficiency and reduce defects with cross-functional departments Prepare monthly MIS and CAPA with relevant team members Maintain CTQ & CTP on line and provide training to other employees on daily critical issues Ensure compliance with relevant standards, regulations, and safety requirements
Posted 3 weeks ago
7.0 - 11.0 years
20 - 25 Lacs
bengaluru
Work from Office
Position Purpose Responsibilities Direct Responsibilities Supervise and assist junior analysts in the execution of their activities and support the training of new joiners, acting as a reference in their learning. Guarantee the proper execution of control mechanisms to ensure oversight and mitigation of risks (1LoD) and report to their team manager key risks identified through controls. Contributing Responsibilities Ensure an effective collaboration with all (i) operational resilience officers, (ii) business continuity officers (BCO), (iii) IT Continuity Resilience Officers (ICRO), and (iv) all relevant stakeholders, to guarantee the efficiency and high-quality of the Business Continuity planning lifecycle activities. Technical & Behavioral Competencies ? Ensure, on their scope of responsibility, and in close collaboration with concerned BC officers, the execution of the following BC Planning Lifecycle activities: ? The Strategic Assessment of the perimeter eligible to the BCP detailed framework, ensuring an exhaustive and adequate coverage of the organizational units (OU); a quarterly change management process, duly justified by documented rationales; and the collection of evidences of formal approval of the assessments by the right level of management. ? The execution of Business Impact Analyses (BIA), Business Continuity requirements (BCR) and Business Continuity Plans, using CIB standard templates, (i) ensuring structure is optimized to cover global activities across all locations involved, (ii) performing thorough quality checks, (iii) controlling and challenging the consistency and relevance of impact analyses, subsequent continuity requirements and operational recovery procedures, including alignment with Operational Resilience deliverables with Operational Resilience Officers (iv) effectively collaborating with IT Continuity & Resilience Officers (ICRO) to guarantee that business requirements are used to define IT continuity capabilities of the IT applications, and (v) obtaining formal validation by the right level of management. ? The execution of adequate continuity testing programmes to ensure that continuity strategies, solutions and procedures are effective, ensuring that preparation, execution, lessons learned and improvement actions are duly documented and steered, and that risks stemming from any dysfunction observed during tests are properly managed through CIB operational risk management processes. ? Drive the execution of the Business Continuity planning lifecycle activities, through the ability to understand, support and explain change with a clear communication and in a effective manner. ? Ensure compliance with CIB and BNPP Group rules and support the remediation/implementation of any audit recommendations issued on their scope by the Inspection Gnrale and/or any other internal or external supervisory entity on time and in a sustainable manner. ? Promote the values of the Business Continuity SSC and the Operational Resilience department, through exemplarity, risk-based mindset and approach, respecting commitments & deadlines and collaborative team spirit. Other/Specific Qualifications (if required) ISO22301 or any other Business Continuity Certifications
Posted 3 weeks ago
12.0 - 16.0 years
12 - 16 Lacs
bengaluru
Work from Office
Our team is seeking an experienced Pavement Engineer to join our Bangalore or Gurgaon office. Our pavement team has several long-term State Government Road upgrade projects, which provide solid base workload. In addition, they internally support our other teams with pavement designs for infrastructure-related projects, commercial and industrial developments, as well as for airside and ports-related projects. As valued members of the pavement team, opportunities exist to be involved in projects from the earliest stages of planning, ground investigation, design, and all the way through to construction and operational management phases. You will assist with the business development by preparation of bids and proposals and attend meetings with contractors and clients (both external and internal). You will be expected to promote the implementation of innovations and sustainable technologies within AECOM and the industry. Your demonstrated experience will enable you to immediately contribute to the team. However, ongoing personal development is a major driver of the AECOM business. About You Your role will include new pavement design, rehabilitation design, testing and pavement management advisory services. As part of this role you will be given the opportunity to work on a range of assignments to aid in your professional development. You will also assist in preparation of bids and proposals and attend meetings with contractors and clients, both external and internal and work on multi-disciplinary project design teams. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK) 8+ years of Pavement Design experience. Relevant tertiary qualification Relevant postgraduate qualifications would be advantageous. Extensive knowledge and understanding of pavement engineering and earthworks. Experienced in the provision and management of project design services, including managing pavement assessment (destructive and non-destructive methods), design of new pavements and rehabilitation of existing pavements (flexible mandatory, rigid advantageous). Experience across highways, industrial, maritime and airfields sectors would be advantageous. Demonstrated experience in using pavement design software such as linear elastic pavement modelling and back-calculation software. Experience in pavement management systems such as dTims will be preferred. Experience with Australian standards for pavement design will be preferred Skills Demonstrated experience in complex projects and meeting delivery requirements. Strong oral and written communication skills. Demonstrated time management and organizational skills. Demonstrated commercial acumen Essential Performance Criteria Strong team player with excellent interpersonal skills who is able to work independently and collaboratively with international teams. High level attention to detail and accuracy. Diligent and able to work consistently to deadlines under tight timeframes. High-level problem-solving skills & judgment capability. Takes accountability for assigned work. Able to maintain confidentiality. Well presented, with a professional attitude. Client focused (both internal and external clients).
Posted 3 weeks ago
4.0 - 9.0 years
2 - 3 Lacs
chennai, kanchipuram, thiruvallur
Work from Office
JOB DESCRIPTION 1. JOB DESCRIPTION SUMMARY Handling system requirements as per ISO 9001 and SA 8000(CSR). Prepare Audit Plan for Internal System Audits (QPA, ISO 9001, SA8000 (CSR)) & conducting audit as per audit plan with closure of NC's observed during the audit. Prepare Supplier Audit plan & conduction supplier audits as per plan and follow up with supplier to close all NCs observed during audit. Handling customer audits conducted in JTI and closing NCs observed during customer audit. Review product quality standards as per customer requirements/standard from time to time. Review CTQ checkpoints identified & maintained properly from time to time. Ensure production process is followed as per defined SOP and WI by conducting audits from time to time. Establish, review and update system audit checksheet as per system requirements. Establish, review and update system manuals from time to time. Establish, review and update procedures as per requirement and provide support to all departments in implementing the same. Identify potential areas for continual improvement and maintain records of improvements projects which are identified, under process and concluded successfully. Identification of risk & opportunities and providing proper control over identified risks which are considered unacceptable/High risks during risk analysis from time to time. Communicate with department heads, managers, and employees to discuss audit findings and recommendations. Present the results of completed audits to management, highlighting key findings and suggesting improvements. Track the implementation of audit recommendations made in previous audits. Verification of corrective actions provided against NCs observed during the audit with monitoring of effectiveness monitoring against the problem observed. Follow up on the implementation of recommendations from previous audits to assess progress. Establish, review and update Environmental inspection (RoHS) XRF process defined complying with customer as well as global standards(QC080000)
Posted 3 weeks ago
3.0 - 8.0 years
3 - 4 Lacs
noida
Work from Office
- Identify, analyze, & resole defects using problem-solving tools & techniques like QCC program, PDCA - Defect Analysis knowledge - Defect control planning - ensuring product or process meet quality standards through various inspection, testing etc. Required Candidate profile - B.tech in Electrical/Mechnical - Knowledge of Power Point, Excel, Word - Prepare reports on quality performance, defect trends & improvement actions for management review - Good communication skills
Posted 3 weeks ago
7.0 - 12.0 years
6 - 11 Lacs
bengaluru
Work from Office
Job role: Lead Mechanical Engineer Job Location: Bangalore Only EXP: 7 - 15 + Years (Mechanical engineer Background) Gender: Male Only Department: Build - Mechanical Reports to: Build - Head/ Manager Job Summary: We are seeking a dynamic and technically strong Lead Member Industrial Automation & Mechanical Systems to lead and execute end-to-end automation projects involving Machine Assembly, Machine Maintenance, fat, sat, IQC, IPQC, machine testing, machine installation. The ideal candidate will have hands-on experience in diverse industrial environments, including steel plants, CNC machines, robotic systems, and crane automation. Getting work/assemblies done from Contract Resource & Members as per drawings as per the plan in consultation with superiors. Generate the build, Testing, Dispatch & I&C documents. Roles & Responsibilities: Plan and track allocated Project plan Monitor and track the allocated team member's output Coordination with internal Department for in time Project Execution at plant and site Follow and maintain the Departmental Process. In time escalation for issue to complete the work in time Action on issues raised by team members Maintain the quality and quantity in machine building activity. Test the machine as per SOP Tear down and packing plan and execution. Maintain and improve the Build and testing process Create RCA and 8d Report for Major issues Maintain the safety and 5s at working area Proper Utilization train the allocated Temporary resources Create RCA for Major issues Team Technical and Personal Development Process Development to reduce effort Proper Full kit Preparation like Manpower/Material/Method and proper preservation of tools and record Process and tool development to eliminate waste (Time, Material) Departmental Budget Control Required Education qualification: Diploma/BE (Mechanical/Production/Mechatronics) Contact : Jeevarathinam : +91- 8608666969 Fayas: +91-8754911487 Mail Id: jeevarathinam.s@wipropari.com fayas.k@wipropari.com
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
mysuru
Work from Office
Role & responsibilities We are seeking a Quality Assurance/Process Control professional with hands-on experience in the inspection and monitoring of the manufacturing process in PCBA (Printed Circuit Board Assembly). The candidate will be responsible for incoming goods inspection, in-process and final product inspection, implementation of standards, and process improvements to meet customer requirements. Preferred candidate profile Strong knowledge of PCBA manufacturing and inspection practices as per IPC-A-610 standards. Proficient in preparing, implementing, and sustaining SOPs in the manufacturing environment. Proficient computer skills, including MS Office tools . Familiarity with quality tools and methodologies (FMEA, 5S, 7 QC Tools). Good communication and interdepartmental coordination skills.
Posted 4 weeks ago
10.0 - 20.0 years
25 - 40 Lacs
Bhiwadi
Work from Office
Position Summary: The Head of Quality will be responsible for overseeing all quality assurance, quality control, and supplier quality management processes for Lenskarts manufacturing facility in Bhiwadi. This role is critical to ensuring the delivery of high-quality products that meet Lenskart's standards and customer expectations. The incumbent will drive continuous improvement initiatives, manage quality metrics, and implement effective quality control systems, particularly in areas such as Critical to Quality (CTQ) processes and Supplier Quality Assurance (SQA). Key Responsibilities: 1. Quality Strategy and Leadership: Develop and implement a comprehensive quality management strategy aligned with Lenskart's overall manufacturing and business objectives. Lead, mentor, and manage the quality team to foster a culture of continuous improvement and customer focus. Collaborate with cross-functional teams (production, engineering, supply chain) to ensure quality considerations are integrated into all aspects of the production process. 2. Quality Control & Assurance: Design and enforce quality control standards to ensure all products meet or exceed established quality metrics and regulatory compliance. Oversee the deployment of quality management systems (QMS) and ensure adherence to ISO standards or equivalent certifications. Utilize advanced quality tools like FMEA, SPC, MSA, and Six Sigma techniques to monitor and improve production quality and reduce defects. 3. Critical to Quality (CTQ) Management: Define, implement, and continuously monitor CTQ parameters for various processes and products to guarantee consistent quality. Ensure CTQ data is effectively used to detect potential quality issues early in the production process. Collaborate with design, engineering, and production teams to align on CTQ requirements and identify improvement areas. 4. Supplier Quality Assurance (SQA): Lead the SQA process, working closely with suppliers to improve incoming material quality and ensure alignment with Lenskarts standards. Conduct regular supplier audits and implement corrective actions where necessary. Develop and manage robust supplier evaluation and qualification processes, including performance metrics and improvement plans. 5. Quality Improvement and Problem-Solving: Lead problem-solving activities using techniques like Root Cause Analysis (RCA), 8D, and Lean methodologies to address recurring quality issues. Identify and implement cost-effective quality improvements that enhance product reliability and manufacturing efficiency. Champion the use of statistical analysis and Six Sigma tools to reduce process variation and drive continuous improvement. 6. Quality Compliance and Reporting: Ensure compliance with local, national, and international regulatory standards relevant to the optical and eyewear industry. Develop and maintain dashboards and KPIs to monitor quality performance and generate regular reports for senior management. Implement effective quality data management and reporting systems to ensure accurate tracking of all quality metrics and trends. 7. Training and Development: Develop training programs for the quality team and production staff to promote best practices in quality management. Ensure team proficiency in quality methodologies, statistical tools, and quality-related technologies. Facilitate workshops and training sessions on CTQ, SQA, and other quality standards for continuous capability building. Qualifications and Requirements: Education: Bachelors degree in Engineering (Mechanical, Industrial, or related field); Master’s degree is preferred. Certification in quality management (such as Six Sigma Black Belt, ISO Lead Auditor, etc.) is strongly preferred. Experience: 13-18 years of experience in Quality Management in a manufacturing setup, ideally with exposure to high-volume consumer products. Proven experience in CTQ, SQA, Lean Manufacturing, and Six Sigma methodologies. Solid experience with quality tools and techniques, including FMEA, SPC, MSA, RCA, and CAPA.
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Role & responsibilities Preferred candidate profile Quality-BLDC Motor (Only need to apply) Department: Designation IQC - Engg 2 -4 Years PQC- Incharge - 3- 6 Years PQC - Engg 3- 6 Years PQC - Engg -2- 4 Years OQC Engr -2- 4 Years
Posted 1 month ago
7.0 - 12.0 years
7 - 11 Lacs
Nagpur
Work from Office
JOB ROLE To work with RM, BM & AM to identify for respectively mapped families the opportunity to enhance PH & SH by catering to customer requirements across borrow, save, protect, pay, and invest category(ies). Ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the proposition as a whole and not biased towards limited products/services. Help RMs in improving their customer coverage, in achieving their SOPs, and in improving their earning by highlighting work-areas for each RM. Driving Health Score for both RM and Branch collectively so that RMs are improving on their productivity and also in-turn branches are also improving on profitability. Driving digital adoption of internal systems, platforms (e.g. CRM) that will enable tracking of lead quality, lead fulfilment and RM throughput. Driving campaigns to ensure top of the funnel drive for each product in relevant catchments and monitor for lead quality and lead conversions. Monitoring customer coverage regularly so that all customers are touch-based in set periods. Liaise with relevant departments to ensure and fast-track cases wherever being stuck. JOB REQUIREMENT A passion for solving customer problems and ensuring great user experience. Basic understanding of application flow in each product. High degree of understanding of CRM and other tech platforms. Ability to read and interpret data and dashboards and help strategically implement initiatives in his/her catchment. Experience in data-driven decision-making and analytical thinking. Ability to work effectively with cross-functional teams and manage various stakeholders. High levels of empathy.
Posted 2 months ago
15.0 - 18.0 years
15 - 25 Lacs
Ballabhgarh
Work from Office
Role & responsibilities Lead and manage Incoming (IQC), In-Process (PQC), and Final Quality Control (FQC) processes. Interface with customers, vendors, and cross-functional teams for quality audits, inspections, and approvals. Champion Root Cause Analysis (YY analysis) and drive implementation of effective Corrective and Preventive Actions (CAPA). Ensure compliance to Defense and Aerospace quality standards in design, development, and manufacturing stages. Maintain and continuously improve QMS documentation including SOPs, work instructions, inspection reports, and quality plans. Lead internal and external quality audits, certifications, and statutory compliance. Facilitate cross-departmental coordination for issue resolution and process improvements. Present quality metrics, dashboards, and improvement initiatives to the Managing Director and Senior leadership. Contribute to product and process improvement initiatives, particularly in projects related to Telescopic Masts, Positioners, Tripods, and Power Electronics. Key Skills and Competencies: - Strong understanding of Ok-Ok analysis, and critical inspection points. Solid grasp of ISO/AS9100, ISO 9001 , and other relevant Defense/Aerospace Quality Systems. Proficiency in technical documentation, SOP creation , and QMS tools. Excellent communication, presentation , and stakeholder management skills. Hands-on experience with machining, sheet metal, electronic assembly, and system integration is preferred. Familiarity with defense and Aerospace manufacturing protocols, audit processes , and engineering documentation standards . Desired Candidate Profile: 15+ years of progressive experience in Quality Assurance & Control in Aerospace or Defense manufacturing . Demonstrated capability in leading quality functions , including audits, documentation, and compliance. Experience working directly with customers, OEMs, and defense procurement teams . Should be self-driven, detail-oriented, and possess strong problem-solving and analytical skills.
Posted 2 months ago
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