Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description Being able to analyze and benchmark customer’s data-set to drive insights for ongoing operations. Experience in end-user computing common issues and proper ways to solve them for enterprises. Maintain Nexthink's healthy operations in terms of product upgrades and healthy consoles. Analyze customer needs, goals, strategic plans, and constraints in order to advise on the best possible use of Nexthink. Provide actionable insights to customers and automation opportunities Be a part of the customer’s internal process. Support customers’ initiatives on Nexthink areas of operations. Build content based on customers’ requirements and collaborate with specialized teams for advanced content build Provide new insights to integrate Nexthink with existing solutions and internal processes. Work against a set of Service Levels (SLs). Stay current on product development/releases to a level required for the above activities. Be able to travel up to 10% of the working time to headquarters for training purposes. Qualifications BA/BS preferred in computer science and computer engineering. Minimum of 3+ years of experience in technical consulting, analytics & automation. History of data analysis and drive to actionable insights and automation. Experience in transformation projects (e.g. Win10, O365). Extensive technical knowledge of end-user computing. Someone who can collaborate to bring access to product and technical teams, get the right solution delivered and drive feature innovation gathered from customer input. Good knowledge of IT operations in challenging environments. Ability to quickly learn new technologies in an unsupervised environment. Excellent communication, presentation, analytical and teamwork skills. Enthusiasm for working in an international, collaborative, fast-paced environment and learning new technologies. Excellent knowledge of Microsoft Windows and Linux clients and its applications Practical knowledge of SQL, XML, and Windows PowerShell. Practical experience in data integration. Preferred: knowledge on data science and how to use scripting and visualization tool to provide insights Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics. Additional Information If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (Stock Options also included). 🩺 Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. 📚 Free access to professional training platforms to explore your interests and enhance your skills. 🛡️ Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. 🍼 New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 4 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 4 weeks for fathers. 💰 Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. 📣 Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. Show more Show less

About Mindstix Software Labs Mindstix accelerates digital transformation for the world's leading brands. We are a team of passionate innovators specialized in Cloud Engineering, Enterprise Mobility, Digital Experiences, and Data Science. Our SRE experts deliver cloud strategy and massive-scale cloud infrastructure for Fortune 500 customers and silicon valley ventures. We work across a diverse set of industries such as eCommerce, Luxury Retail, SaaS, Consumer Tech, Health Tech, and Hospitality. A fast-moving open culture powered by curiosity and craftsmanship. A team committed to bold thinking and innovation at the very intersection of business, technology, and design. That's our DNA. Roles And Responsibilities Mindstix is looking for DevOps and Site Reliability Engineers. As a member of our Cloud Engineering team, you have an opportunity to work on modern cloud-native infrastructure using our bleeding-edge DevOps toolchain. Design and architect large-scale systems on leading cloud platforms : AWS, Azure, and Google Cloud. Automate IT operations and the "software supply chain" with continuous integration, continuous delivery, infrastructure-as-code, and modern release engineering. Design for high availability, scalability, elasticity, and enterprise-grade security. Plan release strategies and steer production launches for mission-critical cloud applications. Manage production environments for high availability, performance, and latency. Deliver committed SLAs. Scale systems sustainably. Continually refine systems for reliability and security. Incident response, root cause analysis, remediation and fixes, and regression testing on live production systems. Lead cloud transformation strategy, cloud platform assessments, cloud migration initiatives, and cloud cost optimization for global brands. Qualifications And Skills Bachelor's or Master's degree in Computer Science, Information Technology, or allied streams. 3+ years of hands-on experience in building virtualized cloud infrastructure and deploying applications to cloud environments: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Cloud Foundations : Strong foundations in virtualization, infrastructure-as-code, containers, private, hybrid, and public cloud computing concepts. Programming Foundations : Strong hands-on experience with at least one programming or scripting language such as Python, GoLang, Java, JavaScript, Groovy, Bash, Powershell. OS Proficiency : Proficiency in system administration on Linux and Windows. Toolchain Expertise Docker, Kubernetes, EKS, AKS. Helm, Spinnaker. Terraform, CDK, AWS CloudFormation. Jenkins, GitHub Actions. AWS CLI, Azure CLI. ELK Stack, Grafana, Prometheus, Dynatrace. Chef, Puppet, Ansible. JIRA, Confluence, Slack. CI/CD Pipelines Hands-on experience in building Continuous Integration and Continuous Deployment pipelines at enterprise scale. Experience deploying microservices and application workloads. Networking Competency TCP/IP stack and protocols, software-defined networking (SDN), DNS, DHCP, Tunneling and VPN, Proxies and NAT, Load Balancers, Firewalls, Gateways, TLS. Security Competency Strong foundations in identity management, authentication, authorization, key management, certificate management, SAML, and OAuth. Release Management Experience with release strategies such as Canary, Blue-Green, Rolling Updates. Scalability Engineering Experience in designing, deploying, and testing distributed applications in multi-cloud environments. HA And DR Experience with high-availability architecture, disaster recovery strategies, multi-AZ and multi-region deployment models. Integration Experience Experience with REST APIs, GraphQL, Enterprise Integration Patterns, API Management, Service Bus and Async-Messaging. Monitoring Experience Experience in protocols and tools for observability log aggregation, telemetry monitoring, application performance monitoring (APM), analytics, distributed tracing and alerting. Data-tier Expertise Operationalizing storage services and managed databases: SQL, No SQL, Data Lake, Data Warehouse, Cloud Data Platforms, Object Storage Services. Experience with capacity planning, cost estimation, and cloud cost optimization. Excellent Written And Verbal Communication Skills Ability to engage with technical and non-technical team members. Strong problem-solving and debugging skills with an ability to rapidly learn new technologies and tools. (ref:hirist.tech) Show more Show less

Job Description We are seeking a highly skilled DevSecOps Engineer with expertise in Sonar, GitLab, GitHub, and Jenkins to join our team. The ideal candidate should have experience in designing and implementing security solutions in a continuous delivery : Collaborate with developers, security engineers, and operations teams to integrate security into the development lifecycle. Design, implement and maintain the CI/CD pipeline using Jenkins, GitLab and GitHub. Implement automated security testing using SonarQube, Snyk, Blackduck etc. and other relevant tools. Develop and maintain security policies, procedures, and standards for the software development lifecycle. Develop and maintain secure coding standards and guidelines. Identify and remediate security vulnerabilities in the software development lifecycle. Conduct security reviews and penetration testing to ensure software security. Participate in incident response and handle security incidents. Work closely with development teams to implement security controls. Provide security guidance to other teams in the : Bachelor's degree in Computer Science, Information Technology or related field. At least 5 years of experience in DevSecOps, security engineering or related field. Experience in CI/CD tools such as Jenkins, GitLab, and GitHub etc. Experience in automated security testing using SonarQube or similar tools. Strong knowledge of security best practices, standards, and methodologies. Experience in designing and implementing security solutions in a continuous delivery environment. Experience with containerization technologies such as Docker and Kubernetes. Strong analytical and problem-solving skills. Strong communication and collaboration skills. Experience with scripting languages such as Python, Bash, or PowerShell. Thorough understanding of the SAST, DAST/IAST, VAPT, Performance Engineering, Application Performance Qualifications Master's degree in Computer Science, Information Technology or related field. Certifications in DevOps, Security, or related fields. Experience with cloud platforms such as AWS, Azure, or GCP. Experience with infrastructure-as-code tools such as Terraform or Ansible. Experience with network security and firewalls. Experience with intrusion detection and prevention systems (ref:hirist.tech) Show more Show less

Were Hiring! Micro Focus OBM Administrator/Analyst 2 Positions (Offshore Role) Location : Onsite in Noida Shift Timing : 2 PM ET 10 PM ET Experience : 8+ years We're looking for seasoned Micro Focus OBM Administrators/Analysts to join our IT Operations team. If you have strong hands-on experience with Micro Focus OBM, Sitescope, and OpenText, this is a fantastic opportunity to work with a global healthcare leader. Key Responsibilities Include Administer and configure Micro Focus OBM for infrastructure and application monitoring Implement automated alerting, event correlation, and reporting Integrate OBM with tools like Operations Orchestration (OO) and Business Service Management (BSM) Develop custom dashboards, scripts, and monitoring policies Provide technical support, perform upgrades/patches, and resolve performance issues Must-Have Skills Micro Focus OBM administration (installation, configuration, Sitescope and OpenText monitoring experience Scripting (PowerShell, Shell, Python) Strong understanding of ITSM/ITIL practices Cross-platform infrastructure monitoring (Windows, Linux, VMware) If you're passionate about infrastructure monitoring, automation, and delivering high-availability solutions, wed love to connect! (ref:hirist.tech) Show more Show less

Job Title : BI Engineer (Power BI Developer) Experience : 5+ Years Location : Hyderabad Job Type: Full-Time Responsibilities Design, develop, and deploy interactive and visually appealing BI dashboards and reports using Microsoft Power BI (Desktop, Service, Embedded). Connect to various data sources (databases, APIs, flat files) and implement efficient data extraction, transformation, and loading (ETL) processes. Write and optimize complex SQL queries to extract, manipulate, and analyze data from diverse database systems. Leverage expertise in reporting tools to select the most appropriate visualization techniques and create user-friendly and insightful reports. Utilize Python for data analysis, data manipulation, automation of tasks, and integration with other data platforms. Employ scripting tools and languages (PowerShell, Bash) to automate repetitive tasks and streamline data workflows. Develop a strong understanding of various database systems, including relational databases (e.g., SQL Server, PostgreSQL, MySQL) and potentially cloud-based data warehouses (e.g., Azure Synapse Analytics, Snowflake). Work extensively with Azure DevOps for version control (managing branches and pull requests), collaboration, and potentially for setting up CI/CD pipelines for BI solutions. Collaborate closely with business analysts, data scientists, and other stakeholders to understand their reporting requirements and translate them into technical specifications. Ensure data accuracy, integrity, and consistency across all BI solutions. Optimize Power BI reports and dashboards for performance, scalability, and usability. Develop and maintain data models within Power BI, ensuring efficient data relationships and calculations using DAX (Data Analysis Expressions). Participate in the full BI development lifecycle, from requirements gathering and design to development, testing, and deployment. Stay up-to-date with the latest features, updates, and best practices in Power BI and the broader Microsoft data analytics ecosystem. Create and maintain comprehensive technical documentation for developed BI solutions. Provide support and troubleshooting for existing Power BI reports and dashboards. Required Skills Power BI: Extensive hands-on experience (5+ years) in developing and deploying BI solutions using Microsoft Power BI, including Power BI Desktop, Power BI Service, and potentially Power BI Embedded. SQL: Excellent proficiency in writing complex SQL queries for data extraction, manipulation, and analysis across various database platforms. Experience with query optimization and performance tuning. Reporting Tools Expertise: Proven experience and deep understanding of various reporting and data visualization tools beyond Power BI (e.g., Tableau, Qlik Sense, SSRS) is highly desirable. Python: Good working knowledge of Python for data analysis, data manipulation (using libraries like Pandas, NumPy), and automation of data-related tasks. Familiarity with Scripting Tools: Experience with scripting tools and languages such as PowerShell or Bash for automating tasks related to data management and deployment. Strong Understanding of Databases: Comprehensive understanding of relational database management systems (RDBMS) and data warehousing concepts. Experience working with different database systems (SQL Server, PostgreSQL, MySQL, Azure SQL Database). Experience with Azure DevOps: Proven experience working with Azure DevOps, including managing code repositories (Git), working with branches and pull requests, and ideally setting up and managing CI/CD pipelines for BI : Bachelor's degree in Computer Science, Information Technology, Data Science, Business Analytics, or a related field. Minimum of 5 years of professional experience as a BI Developer with a strong focus on Power BI. Proven track record of successfully designing, developing, and deploying impactful BI solutions. Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Ability to work independently and collaboratively within a team environment. A strong passion for data and the ability to derive meaningful insights from complex datasets. Bonus Points Experience with other Azure data services such as Azure Data Factory, Azure Synapse Analytics, Azure Analysis Services, and Azure Data Lake Storage. Knowledge of data warehousing methodologies (Kimball, Inmon) and dimensional modeling techniques (star schema, snowflake schema). Experience with data governance and data quality processes. Familiarity with other components of the Microsoft Power Platform (Power Apps, Power Automate). Experience working with agile development methodologies. Microsoft Power BI certifications (DA-100: Analyzing Data with Microsoft Power BI). (ref:hirist.tech) Show more Show less

Project description Luxoft's client, a buy-side focused provider of investment technology regulated by the Financial Conduct Authority in the United Kingdom, provides investment managers and financial institutions advanced front office tools and a holistic set of back-office services. This client is looking to strengthen their technical support towers enabling the business to focus on their growth ambitions. Luxoft is engaged to crystallize the existing support structure into an SLA governed service, providing best-in-class foundations for the client to build upon and advance their market opportunities. Operating from London, Hong Kong and Connecticut, the client is rapidly growing with institutional backing and a proven track record in delivering a suite of financial services to a market-leading standard. Responsibilities - Database administration, maintenance and optimization - Support users across three geographies (USA, UK and Hong Kong) - Ensure robust functioning of databases within SLAs - Work on continuous improvement initiatives alongside the rest of the team - Maintain production stability and resolve incidents quickly, manage problems resulting from incidents effectively and create solutions to improve availability, uptime and other key metrics - Willingness to learn/support new DB platforms - Participation in rotational on-call schedule - Create and maintain documentation - Follow the change control processes and procedures Skills Must have - PostgreSQL; SQL; Sybase; being responsible, reliable and detail oriented -B.S/M.S. in Information Technology, Computer Science, Engineering or other related courses and/or equivalent training and experience - 7-10 years experience supporting infrastructure underpinning complex information technology systems - Understanding of core technologies in use: - Microsoft SQL Server -> Windows Server - Linux - Excellent written and verbal communication skills - Experience working with large databases in an Always On environment and other high-availability technologies. - Database design & architecture - AWS RDS for Postgres Nice to have - SAP ASE (Sybase) administration/support experience - Perl and PowerShell scripting - RedGate (SQL Monitor) - Experience in Global Markets, Banking and Financial Services domain, preferably working on the buy-side - Ability to work effectively within a globally distributed team with stakeholders and development team members spread across multiple locations - Flexibility to work overtime/adjust shift to cover gaps (emergency leaves) if required Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Summary Zafin, a global leader in financial technology solutions, is seeking a Cloud Site Reliability Engineer I (CSRE I) to join our dynamic team. Reporting directly to the VP of Cloud Services, this role is pivotal in ensuring the seamless operation, support, and maintenance of Zafin's cloud infrastructure and applications. As a CSRE I, you will leverage your expertise to enhance system reliability, scalability, and performance, collaborating with cross-functional teams to ensure exceptional service delivery to clients and stakeholders. The ideal candidate will have a strong foundation in cloud platforms, incident management, and proactive operational practices, with a continuous improvement mindset to adapt to advancing technologies. Key Responsibilities Act as a level-3 technical support expert for Zafin products and Azure cloud issues. Collaborate with Product, Platform Engineering, and DevOps teams to introduce operational enhancements and resiliency measures. Conduct Root Cause Analysis (RCA) for Severity 1 and 2 incidents, ensuring timely communication with stakeholders. Participate in external client escalation calls, providing technical insights and solutions. Optimize cloud infrastructure for scalability, performance, and cost-effectiveness. Manage container orchestration platforms such as Azure Kubernetes Service (AKS) or OpenShift to ensure optimal workload distribution. Enhance monitoring and tracking tools (e.g., Azure Monitor, ELK, Log Analytics) to proactively detect and resolve issues. Collaborate with internal teams to implement best practices for Azure cloud deployment and configuration. Develop automation scripts for routine operational tasks, incident responses, and cloud cost optimization. Maintain detailed documentation of processes, incidents, and cloud architecture. Participate in a rotating on-call schedule to ensure 24/7 availability for critical incidents. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in cloud support, operations, or a related role. Hands-on experience with Microsoft Azure (preferred) or other cloud platforms. Proficiency in container orchestration platforms like AKS or OpenShift. Expertise in automated deployment pipelines, particularly Azure DevOps. Familiarity with enterprise monitoring platforms such as Azure Insights, Grafana, or Site24/7. Proficiency in scripting languages like PowerShell or Python. Proven experience in incident management and maintaining SLAs for critical production environments. Knowledge of Postgres databases. Preferred Qualifications Certifications in cloud platforms (e.g., Microsoft Azure Administrator). Familiarity with ITSM tools (e.g., Zendesk, ServiceNow). Knowledge of compliance and security best practices in cloud environments. Soft Skills Strong problem-solving and analytical abilities. Excellent communication and collaboration skills. Attention to detail and a proactive mindset. Innovative and forward-thinking approach to operational challenges. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

Software Development Engineers are entry/mid-level professionals that design, build, develop and deploy software applications, tools, platforms and services that enable current and future needs of our customers. About The Role Ability to work in a fast paced agile environment, daily stand ups, sprint planning, retrospectives, and sprint demos Learns and adapts; bounces back from setbacks. Scripting for infrastructure continuous build and delivery automation Ensure consistency with cloud architectural guiding principles for assigned projects About You Experience with Microsoft Azure and Amazon cloud providers, focusing on Amazon and/or Azure services, tools, and processes,Familiarity with cloud monitoring tools (Amazon and/or Azure Monitor, DataDog) Understanding of SaaS, PaaS, and IaaS solutions Proficiency in programming languages such as C# and Python Experience with scripting languages (Bash, PowerShell) Knowledge of distributed data stores (Amazon and/or Azure Storage, CosmosDB, Amazon and/or Azure SQL, Redis cache) Container technology expertise (Docker, AWS ECS, Amazon and/or Azure Kubernetes Service) Experience with test automation frameworks (C# Unit Testing, Postman API testing) What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Job Summary Zafin is seeking a Cloud Site Reliability Engineer II (CSRE II) to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence. As a CSRE II, you will influence the direction of cloud reliability strategies, mentor junior engineers, and lead significant projects that have a broad organizational impact. This position reports directly to the VP of Cloud Services and requires a proactive, collaborative mindset to achieve operational and strategic objectives. Key Responsibilities Lead and manage the resolution of complex technical issues involving Zafin's products and Azure cloud environment. Design and implement strategic operational enhancements to improve resiliency and system reliability. Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence. Represent the organization in external client escalation calls, providing expert guidance and solutions. Architect and optimize cloud infrastructure for high performance, scalability, and cost-effectiveness. Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift. Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution. Develop and execute automation strategies to streamline operational workflows and incident responses. Create and maintain comprehensive documentation of cloud architectures, processes, and incident management strategies. Mentor and coach junior engineers, fostering a culture of continuous learning and innovation. Drive strategic initiatives, collaborating with cross-functional teams to achieve organizational objectives. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). 12+ years of experience in cloud support, operations, or a related role. Advanced expertise in Microsoft Azure (preferred) or equivalent cloud platforms. Demonstrated experience in designing and scaling container orchestration systems like AKS or OpenShift. Proven leadership in managing automated deployment pipelines, including Azure DevOps. Mastery in enterprise monitoring platforms (e.g., Azure Insights, Grafana) and predictive analytics tools. Advanced scripting skills with PowerShell, Python, or similar languages. Extensive experience in incident management and defining SLAs for global production environments. In-depth knowledge of database management, particularly Postgres. Preferred Qualifications Advanced certifications in cloud platforms (e.g., Azure Solutions Architect Expert). Experience with ITSM tools and processes (e.g., ServiceNow). Comprehensive understanding of security and compliance in cloud environments. Soft Skills Exceptional analytical and problem-solving abilities. Strong leadership and mentoring skills. Advanced communication and collaboration capabilities. Visionary approach to operational innovation and strategic planning. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. Qualifications Required . Bachelor's or Master's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Equivalent professional experience is acceptable. Minimum 5+ years of experience in Azure cloud operations, with a demonstrated focus on security and vulnerability management. Proven track record of managing and securing large-scale Azure environments in production. Hands-on experience with vulnerability scanning, remediation, and compliance in enterprise cloud environments. Extensive experience in responding to and managing security incidents and threat mitigation in Azure. Technical Skills Azure Expertise : In-depth knowledge of Azure services, including but not limited to: Azure Security Center Azure Defender Azure Key Vault Azure Policy Azure Sentinel (SIEM) Azure Active Directory (Azure AD) Security and Vulnerability Tools : Proficiency with vulnerability scanning and management tools like Qualys, Tenable Nessus, or Rapid7. Experience with Azure-native security tools for threat detection and remediation. Infrastructure Hardening : Strong knowledge of security best practices for securing virtual machines, storage accounts, AKS, and network components. Familiarity with zero-trust architecture principles and implementation in Azure. Automation & Scripting : Advanced skills in scripting languages such as PowerShell, Azure CLI, Python, or other automation tools to remediate vulnerabilities and improve operational efficiency. Experience in integrating security checks into CI/CD pipelines. Certifications (Preferred or Mandatory) Azure Cloud Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Microsoft Certified: Cybersecurity Architect Expert (SC-100) Security Certifications: Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) CompTIA Security+ GIAC certifications (e.g., GCIH, GSEC, or GCED) Other Requirements Familiarity with regulatory and compliance standards, such as ISO 27001, SOC 2, GDPR, or HIPAA. Experience in performing and supporting audits related to cloud security. Proven ability to stay current with evolving cloud and cybersecurity trends. What's in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. What does a Lead Windows Engineer do? Deploy, troubleshoot, and configure Windows Server, 2016, 2019+ environment to ensure security best practices, system policies, standards, and procedures. Determine appropriate solution design based on business need. Supporting a large-scale Windows infrastructure environment (+500 servers) Work with tools like MCM, Ansible, PowerShell, and various automation platforms Collaborate with other IT teams to ensure proper change management is focused and that all documentation is completed and provided to validate implementation with backout plans provided for all assigned projects and tasks. Ensure that all support requests, projects, and other tasks are reviewed, prioritized, addressed, and completed in a timely and proficient manner. Follow industry standard ITSM processes (e.g., changes, incidents, and problems) and document work via ticket system. The ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills with the ability to interact with leadership, peers and customers. Basic Qualifications For Consideration Experience as a System Administrator in a medium or large enterprise Experience supporting environments with MCM, Active Directory, GPOs, and automation tools a plus. Experience supporting large data centers, i.e. 200+ Servers. Experience with VMWare or Hyper V. Strong troubleshooting skills and confidence escalating issues when needed Ability to design/solution using technology to meet business needs Ability to work independently but also collaborate as part of a team A problem-solver with curiosity, resourcefulness, and a desire to learn and grow Experience with SQL Server (configuration, troubleshooting) Experience with high availability principles (load balancing, clustering) Experience with Citrix, networking protocols (DNS, DHCP, SMTP), and ITIL framework knowledge a plus Background working in large datacenter environments Solid understanding of networking principles and experience with network troubleshooting. Strong analytical and troubleshooting skills. Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders. Ability to confidently lead customer IT groups through troubleshooting routines. Preferred Skills, Experience, And Education A bachelor’s degree in computer science or a related field with 6-8 years of related experience. The desire and ability to work in a fast paced, collaborative environment is essential. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC And Its Subsidiaries And Its Affiliates (collectively, “Orion,” “we” Or “us”) Are Committed To Protecting Your Privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) Explains What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy. Show more Show less

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Operations, Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Lead the effort to design, build, and configure applications - Act as the primary point of contact for application-related queries - Ensure seamless communication among team members - Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Operations, Microsoft Intune, Microsoft Endpoint Configuration Manager - Strong understanding of IT service management processes - Experience in application development and deployment - Knowledge of cloud-based technologies and services - Excellent communication and leadership skills Key Responsibilities: Intune - Technical Skills: - Experience: Minimum of 5 years of experience working with Microsoft Intune and related technologies. - Certifications: Microsoft Certified: Modern Desktop Administrator Associate or Microsoft Certified: Endpoint Administrator Associate preferred. - Proficient in configuring and managing Intune policies and profiles. - Strong understanding of mobile device management (MDM) and mobile application management (MAM). - Experience with Windows Autopilot, Conditional Access, and Azure Active Directory. - Ability to troubleshoot and resolve Intune-related issues. - Knowledge of scripting languages such as PowerShell for automation. - Experience in integrating Intune with third-party applications for enhanced functionality and reporting. - Familiarity with Intune's role in managing and securing iOS, Android, and Windows devices. - Understanding of Intune's compliance policies and how to apply them to enforce organizational security standards. - Expertise in deploying and managing configuration profiles and compliance policies through Intune. MECM - Technical Skills: - Provide expert-level support for MECM-related issues, troubleshooting and resolving complex problems. - Maintain comprehensive documentation of MECM configurations, processes, and procedures. - Train IT staff and end-users on MECM functionalities and best practices. - Proficiency in MECM/SCCM, Windows Server, Active Directory, and networking concepts. - Experience with scripting languages such as PowerShell, Batch, and VBScript for task automation and process improvement. - Understanding of cybersecurity principles, endpoint protection strategies, and threat management techniques. - Strong analytical and troubleshooting skills to diagnose and resolve complex issues. - Able to design and implement MECM infrastructure to meet the organization’s endpoint management needs. - Develop configurations, baselines, and compliance settings for the deployment of software and OS updates. - Create and maintain automated deployment scripts and processes for software and operating system installations Scope of Work: - Manage the deployment of applications, software updates, and patches to ensure systems are up-to-date and secure. - Oversee the deployment of operating systems across various devices, ensuring compatibility and performance. - Monitor and manage endpoints, ensuring compliance with organizational policies and security standards. - Implement and enforce security policies and compliance settings to protect organizational data. - Conduct regular audits to ensure compliance with regulatory requirements and organizational policies. - Identify and mitigate security threats through proactive monitoring and incident response. Accountability & Metrics - Accountable for end to end incident management process. - Accountable for end to end process compliance and adherence within the assigned functions. - Establish and monitor key performance indicators (KPIs) to measure the effectiveness of Intune and MECM deployments and management activities. Management Experience: - Proven ability to lead and manage technical teams, providing guidance, support, and mentorship. - Experience in strategic planning and execution of endpoint management initiatives, aligning with overall business goals. - Strong skills in engaging and collaborating with stakeholders, ensuring their needs and expectations are met. - Proficiency in managing change within IT environments, including the adoption of new technologies and processes. Non-Technical Requirements: - Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. - Proven ability to work effectively in a collaborative team environment. - Strong analytical and problem-solving skills, with a keen attention to detail. - Ability to adapt to changing technologies and environments quickly. - Experience in project management and the ability to manage multiple tasks and projects simultaneously. - Dedication to providing excellent customer service and maintaining positive client relationships. - Passion for customers, learning, having proven ability to be client focused, results-focused, proactive, collaborative, and confident under pressure. - Strong time and priority management skills. - Communicates accurately and sensitively with team members and clients alike. Being aware of how all other people may be impacted by what and how the message is conveyed. - Empathetically listens to both verbal and non-verbal cues (e.g., asks questions to check for understanding, pays attention to body language) in order to better understand that person’s (client, team member, etc.) emotions or feelings. - Customer-oriented and cool-tempered. - Capable of thriving in a structured and process orientated environment, but you enjoy change and can adapt. - ITIL experience is beneficial. - Passionate about impeccable service delivery and a have a proactive and collaborative approach to clients / customers. - Excited by the impact technology can have. - Motivated, results-focused and committed to excellence. - Is willing to knowledge share and cross-skill across skill groups and with Operations. - Acts as a mentor across the Global Operations team in areas of specialist knowledge. - Commitment to staying current with industry trends, new technologies, and best practices in endpoint management. Preferred Certifications: - MD-102: Endpoint Administrator - ITIL Foundation Additional Information: - The candidate should have a minimum of 12 years of experience in Service Operations - This position is based at our Pune office - A 15 years full-time education is required Show more Show less

Title The Information Security team defends the company’s digital infrastructure by designing, implementing, and improving the company’s cybersecurity architecture. This is a critical role responsible for protecting infrastructure, cloud, edge devices, and data against unauthorized use, modification, exfiltration, or damage. This role identifies threats, manages projects and engineers solutions that impact the entire company. An ideal candidate for this role is technical, dedicated to learning new things, security-minded, strong initiative, and able to manage projects autonomously. Overview Medpace is a full-service clinical research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Engineer security solutions without oversight and collaborate with multiple departments; Analyze security systems and seek improvements on a continuous basis; Research vulnerabilities, perform vulnerability scanning, and mitigate threats; Develop security best practices and policies for the organization; Document new processes, cross-train coworkers, and assist employees on security-related matters; Provide security awareness training and testing for employees to verify proper security protocols are being followed; Staying current with cybersecurity knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations; Performing cyber security incident response, and remediation activities; and Facilitate access reviews of company data and revoke inappropriate/overprovisioned access in order to drive least privilege access. Qualifications Require at least a bachelor’s degree preferably in Information Technology; Require a minimum of at least 2 years of experience in implementing Information Security solutions; Understanding of security best practices and how to implement them at a business-wide level; Experience with managing, configuring, and deploying enterprise-grade security solutions in some of the following: SIEM Privileged Access Management/Identity Access Management/Multifactor Authentication Endpoint Detection & Response Network Access Control Cloud based architecture such as Azure/AWS Active Directory Soft skills including excellent communication skills, critical thinking skills with the ability to solve problems as they arise, and ability to prioritize projects; and Basic scripting skills, such as PowerShell/Python scripting. Nice to have: Experience with vulnerability assessment tools such as Nessus and Tenable; Experience with enterprise web proxy solutions, web filters, and VPN; Experience with email security solutions; Experience with firewall and network architecture; Experience with administrating Windows environment including GPO and servers; Previous employment or experience in a highly regulated industry such as healthcare, financial, or defense experience with standards such as ISO, NIST, HIPAA, GDPR, SOC Type 2, etc; and Auditing and policy-writing experience. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Profile Summary: The Senior/DevOps Engineer position will work collaboratively with software engineering, infrastructure, and security to automate deployment and operation of our systems. Help automate and streamline our operations and processes. Build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our dev, test, and production environments. DevOps Engineers are involved in the full life cycle of an application. The Senior/DevOps Engineer position will work on complex, major, or highly visible tasks in support of multiple projects that require multiple areas of expertise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This role requires employees to work during off hours shifts to support the overseas business stakeholders. The requirements listed above are representative of the knowledge, skill, and/or ability required. About HID Global HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: www.hidglobal.com and https://youtu.be/23km5H4K9Eo LinkedIn: www.linkedin.com/company/hidglobal/mycompany/ Are You Ready to Join the Team? Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and Responsibilities include the following. Other duties may be assigned: Develop/build IT solutions to meet business requirements. Manage, evolve, build CI/CD pipeline Integrate solutions with other applications and platforms outside the framework. Design, develop, and implement reusable IaC components. Write scripts to automate build and deployments on AWS Cloud. Automate, build and provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting Linux servers. Automate deployment of and support Linux and windows-based infrastructure services (web, nfs, sftp, DNS, LDAP etc) Performance monitoring and tuning of the Operating System and applications for the most optimal operational efficiency. Document existing and new public cloud deployments using Run Books and cloud architecture diagrams. Implement processes to standardize best practices and procedures, capacity planning and risk mitigation. Collaborate with technical/business teams, assess requirements and recommend solutions. Perform script maintenance and updates due to changes in requirements or implementations. Conduct vulnerability assessments and OS hardening. Patching windows servers using tools like SCCM, PDQ Deploy & PDQ Inventory, etc. Implement OS hardening, firewalls (iptables, firewalld), and SELinux/AppArmor policies. Perform security patching, vulnerability assessment, and log monitoring. Enforce compliance with standards (ISO 27001, NIST, CIS Benchmarks, PCI-DSS, etc.). Monitor and work on cloud infrastructure related issues and support tickets. Work will relevant stakeholders on the cloud issues/problems and provide the fixes/solutions. Work in different shifts based on team needs and work plan. Technical Requirements: Managing services and environments in AWS public cloud Managing Continuous Integration services Managing and supporting Linux and Windows operating system and services Education and/or Experience: Bachelor’s degree in Programming/Systems or Computer Science or equivalent experience. Typically requires overall 3 to 5 years of analysis and programming experience. Must have Experience working in IaC environment and applications, systems or IT operations. Experience working in an agile team environment. Experience working with public cloud AWS is a must. Experience configuring and supporting Linux and Windows based infrastructure services (web, NFS, sftp, DNS, LDAP, pgp etc) Experience with Continuous Integration tools such as team city, Jenkins preferred Experience with configuration management tools such as Chef, Ansible, Puppet a must. Experience with some aspects of computer security: network security, application security, security protocols, cryptography, IAM, Active Directory, and ADFS, group policy and user account management. Understanding of Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS certificate management, DNS, and Network Routing Experience with AWS services and plugins Experience with container technologies Docker, Kubernetes is required Experience using ElasticSearch/ELK stack for application monitoring. Must have used scripting automation with tools such as Ruby, Python, Powershell,Javascript, Knowledge of REST/SOAP APIs. Knowledge of XML, and JSON file formats. Experience with JIRA and Service Now ticketing system for incident management, change control and task management. Demonstrated ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop alternate solutions. Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms. Experience in handling critical incidents and working with the stakeholders in addressing the issues. Additional Preferred Skills Exposure to other cloud technologies like Azure or google cloud AWS Associate or Professional level certification is a plus Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees work primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels. Willing to work in a 24/7 shift environment – Mandatory expectation Show more Show less

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Data Estate(DE) Job Category Engineering & Technology Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are???with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills And Competencies Proficiency in Kubernetes and Amazon EKS (2+ years required): Essential for managing containerized applications and ensuring high availability and security in cloud-native environments. Strong expertise in AWS serverless technologies (required): Including Lambda, API Gateway, EventBridge, and Step Functions, to build scalable and cost-efficient solutions. Hands-on experience with Terraform (2+ years required): Critical for managing Infrastructure as Code (IaC) across multiple environments, ensuring consistency and repeatability. CI/CD pipeline development using GitHub Actions (required): Necessary for automating deployments and supporting agile development practices. Scripting skills in Python, Bash, or PowerShell (required): Enables automation of operational tasks and enhances infrastructure management capabilities. Experience with Databricks and Apache Kafka (preferred): Valuable for teams working with data pipelines, MLOps workflows, and event-driven architectures. Education Bachelor’s degree in Computer Science or equivalent experience Responsibilities Design, automate, and manage scalable cloud infrastructure using Kubernetes, AWS, Terraform, and CI/CD pipelines . Design and manage cloud-native infrastructure using container orchestration platforms, ensuring high availability, scalability, and security across environments. Implement and maintain Infrastructure as Code (IaC) using tools like Terraform to provision and manage multi-environment cloud resources consistently and efficiently. Develop and optimize continuous integration and delivery (CI/CD) pipelines to automate application and infrastructure deployments, supporting agile development cycles. Monitor system performance and reliability by configuring observability tools for logging, alerting, and metrics collection, and proactively address operational issues. Collaborate with cross-functional teams to align infrastructure solutions with application requirements, ensuring seamless deployment and performance optimization. Document technical processes and architectural decisions through runbooks, diagrams, and knowledge-sharing resources to support operational continuity and team onboarding. About The Team Our Data Estate DevOps team is responsible for enabling the scalable, secure, and automated infrastructure that powers Moody’s enterprise data platform. We ensure the seamless deployment, monitoring, and performance of data pipelines and services that deliver curated, high-quality data to internal and external consumers. We Contribute To Moody’s By Accelerating data delivery and operational efficiency through automation, observability, and infrastructure-as-code practices that support near real-time data processing and remediation. Supporting data integrity and governance by enabling traceable, auditable, and resilient systems that align with regulatory compliance and GenAI readiness. Empowering innovation and analytics by maintaining a modular, interoperable platform that integrates internal and third-party data sources for downstream research models, client workflows, and product applications. By joining our team, you will be part of exciting work in cloud-native DevOps, data engineering, and platform automation, supporting global data operations across 29 countries and contributing to Moody’s mission of delivering integrated perspectives on risk and growth. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less

Designation - Associate Engineer Job Description Associate Engineer (AE) will be working on the IVP Delivery team on projects directly with clients or with IVP business analysts to customize & integrate IVP products and custom solutions. AE would be responsible for engineering & testing workflows, engineering & testing data flows, orchestrating dataflows, configuring reports / dashboards / charts, loading & validating data in IVP products, visualizing data, conveying results using visually elegant dashboards using Power BI / SSRS / Tableau, along with writing sql stored procedures & custom C# classes for implementing IVP products. In addition to project delivery, the Associate Engineer is also responsible for coordinating product change requests, product feature validations and maintenance requests between the business and the development team. Skills Required Computer science or IT Graduate or Equivalent from a reputed college. Must be proficient in SQL (Any RDBMS) Ability to write basic DML / DDL commands Ability to write queries using below operators JOIN UNION INTERSECT Ability to write simple SQL stored procedures Ability to write User defined scalar / Table valued functions Ability to create necessary indexes on SQL tables Any object oriented programming language (C# / Java preferred) Basic syntax Ability to use a package / dependency manager like Nuget Conditional operators / Arrays / Loops OOP concepts Inheritance / Overloading / Overriding Constructors / Destructors Abstraction Debugging using any IDE Good Analytical skills and a quick learner. Ability to solve simple / medium problems Excellent Communication skills (oral and written both). Optional Skills NodeJS / AngularJS/Knockout JS would be a plus .NET basics / .NET Web technologies basics. (At Least MVC and / or ASP.NET web forms) would be a plus PowerShell / UNIX shell scripting a plus Documentations and Testing as needed Show more Show less

33398BR Chennai Job Description Job Summary: The Release Engineer will be responsible for managing the release process, ensuring smooth and efficient delivery of software updates to production environments. This role requires a strong understanding of release management practices, build and deployment automation, and collaboration with cross-functional teams. Essential Functions ▪ Manage the end-to-end release process, including release planning, scheduling, and coordination. ▪ Collaborate with development, testing, and operations teams to ensure timely and successful software releases. ▪ Monitor version control systems, including branching and merging strategies, and resolve code conflicts. ▪ Monitor and troubleshoot release-related issues, such as build failures, deployment errors, and performance bottlenecks. ▪ Facilitate release meetings, communicate release milestones, communicate release plans, and status updates and ensure proper documentation and sign-off. ▪ Track and manage release-related issues, risks, and dependencies, and escalate, as necessary. ▪ Coordinate and execute release activities, including build deployments, configuration changes, and data migrations. ▪ Conduct post-release reviews and gather feedback to drive continuous improvement in the release process. ▪ Ensure compliance with release management policies, standards, and best practices. ▪ Continuously identify areas for process improvement, automation, and efficiency gains in the release pipeline. ▪ Stay updated with industry trends and emerging technologies related to release management and automation. ▪ Perform any other job-related instructions as requested. Education And Experience ▪ Bachelor’s degree in business, Computer Science or related field or equivalent years of relevant experience is required. ▪ Minimum of ten (10) years of progressive experience as an IT professional is required. ▪ Minimum of five (5) years of experience with the Software Development Lifecycle and Agile Methodologies Minimum of five (5) years of experience with Release Management Methodologies is required. Competencies, Knowledge And Skills ▪ Release Management: Strong knowledge and experience in release management practices, including release planning, scheduling, and coordination. Understanding of different release methodologies, such as Agile, DevOps, and Continuous Delivery. ▪ Version Control Systems: Proficiency in working with version control systems like Git, SVN, or Mercurial. Knowledge of branching and merging strategies, resolving conflicts, and managing code repositories. ▪ Build and Deployment Automation: Experience with build automation tools like Jenkins, TeamCity, or Bamboo. Ability to configure and manage build pipelines, automate deployment processes, and integrate with testing frameworks. ▪ Configuration Management: Familiarity with configuration management tools like Ansible, Puppet, or Chef. Understanding of infrastructure as code principles and ability to manage and automate configuration changes. ▪ Continuous Integration and Delivery (CI/CD): Knowledge of CI/CD practices and tools, such as Jenkins, GitLab CI/CD, or Azure DevOps. Ability to set up and maintain CI/CD pipelines, automate testing, and ensure smooth and reliable software delivery. ▪ Scripting and Automation: Proficiency in scripting languages like Bash, PowerShell, or Python. Ability to write scripts to automate repetitive tasks, perform system configurations, and manage release processes. ▪ Testing and Quality Assurance: Understanding of testing methodologies, including unit testing, integration testing, and regression testing. Familiarity with testing frameworks and tools like JUnit, Selenium, or JMeter. ▪ Problem-solving and Troubleshooting: Strong analytical and critical thinking skills to identify and resolve issues that arise during the release process. Ability to troubleshoot deployment failures, performance bottlenecks, and configuration problems. ▪ Communication and Collaboration: Excellent communication skills to effectively collaborate with cross-functional teams, including developers, testers, operations, and business stakeholders. Ability to clearly communicate release plans, status updates, and any potential risks or impacts. ▪ Continuous Improvement: A mindset of continuous improvement, with the ability to identify areas for process optimization, automation, and efficiency gains. Willingness to learn innovative technologies and stay updated with industry trends. ▪ Ability to lead, plan and track all phases of the release lifecycle and interact with all levels. Licensure And Certification ▪ SAFe Certification preferred. Working Conditions ▪ General office environment; may be required to sit or stand for extended periods of time. Qualifications B.E/B Tech Range of Year Experience-Min Year 8 Range of Year Experience-Max Year 12 Show more Show less

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Managed Services team is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Role Requirement Expertise in IBM ECM platforms and related technologies to provide application support, troubleshooting, performance tuning, and integrations. Core Technical Skills 1️ ⃣ IBM Content Management Administration & Support Installing, configuring, and maintaining IBM FileNet P8, CMOD, Case Manager, and Datacap. Managing repository structures, metadata, and object stores. Performance tuning, log analysis, and system monitoring. Troubleshooting and resolving content indexing, retrieval, and access control issues. Ensuring high availability, backups, and disaster recovery planning. 2️ ⃣ Database Management Strong understanding of SQL and NoSQL databases used by ECM: DB2, Oracle, Microsoft SQL Server (for IBM FileNet, CMOD) MongoDB, Cloud-based DB solutions (for modern ECM integrations) Query optimization and database performance tuning. Managing database schema changes for ECM repositories. 3️ ⃣ Application & Server Management Working with WebSphere Application Server (WAS) or WebLogic for ECM deployments. Managing content storage and retrieval via IBM Content Services API. Configuring LDAP/Active Directory for authentication & access control. Integrating ECM systems with third-party applications (SAP, Salesforce, SharePoint, etc.). 4️ ⃣ Development & Customization Java/J2EE Development – Customizing IBM Content Navigator (ICN) and FileNet applications. IBM Content Navigator Plugins – Extending ECM functionality. REST and SOAP Web Services – API integrations for content retrieval and indexing. Scripting (Python, PowerShell, Shell Scripting) – Automating ECM tasks and monitoring. 5️ ⃣ DevOps & CI/CD CI/CD Pipelines (Jenkins, GitHub Actions, Azure DevOps) for ECM application deployments. Containerization (Docker, Kubernetes) for IBM Cloud Pak ECM solutions. Infrastructure as Code (Terraform, Ansible) for automated deployments. 6️ ⃣ Cloud & Hybrid Deployments IBM Cloud, AWS, or Azure for ECM SaaS/hybrid deployments. Managing IBM Cloud Pak for Business Automation. Experience with IBM Watson AI for Cognitive Content Management. 7️ ⃣ Monitoring & Security Implementing ECM security policies, role-based access control (RBAC). Monitoring ECM logs using Splunk, ELK Stack, or Dynatrace. Ensuring compliance with records retention policies and regulatory standards (GDPR, HIPAA, ISO 27001). Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Within BNP Paribas, Cardif is responsible for activities at the Insurance branch of the Group. Cardif APS is part of BNP Paribas Group IT and is responsible for supporting the IT production environments and activities for the Cardif entity. Cardif APS activities are critical and highly visible. Around 250 applications and 4000 servers are under Cardif APS responsibility. Cardif APS has a roadmap to ensure production security & stability, reduce time-to-market by using the most advanced technologies and integrate functional application support to provide full applications production & support services. Therefore, Cardif APS is hiring experienced IT professionals who are open minded, willing to learn and to be part of the transformation roadmap. Job Title Prod Engg Date Department: ITP Location: Chennai Business Line / Function ITP Reports To (Direct) Grade (if applicable) (Functional) Aswini PADALINGAM Number Of Direct Reports Directorship / Registration: NA Position Purpose The main responsibility of Cardif APS organization is to provide applications production support services. A team is setup in India to be closer to the application development teams with which we are working. We also want to build a team outside the French business hours to provide a support during the quarterly accounting statement. Leveraging BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Production Support team member for the Cardif APS team will be primarily responsible for following activities: Application /Infra Incident Management Application/Infra Request Fulfilment Application/Infra Change implementation The team’s scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their Paris colleagues to integrate new technologies, especially related to new tools (ie : Dynatrace, toolchain, etc). Responsibilities Direct Responsibilities Execute requested actions based on defined procedures and processes: Deploy OS & middleware security patches Deploy OS & middleware technical patches Involvement in obsolescence management. Coordinate above actions with other teams, especially Paris APS & worldwide application development teams. Initially work will be done on Non Prod environment followed by Prod access and activities Contributing Responsibilities Execute below on need basis Deploy an application on a private cloud (IaaS and PaaS) Decommission non used servers and middleware Grant accesses based on roles and with prior validation Execute other technical actions Contribute to the knowledge transfer with Paris APS teams Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNP Paribas culture Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies Linux Administrator with cloud knowledge. Profound knowledge on Linux [Particular knowledge and experience with RedHat Linux, Windows, AIX, WAS, CFT and MQ Series ] Should be experienced in handling patching, Vulnerabilities and migrations activities Knowledge of ITIL General IT infrastructure knowledge Experience with system scripting – Unix Shells, DOS Batch, Powershell Familiarity with docker and kubernetes Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Mattermost, Ansible, …) Familiarity with ControlM Familiarity with database technology is required: Oracle, PostgreSQL and SQL Server. Capability to execute basic scripts and queries Familiarity on Middleware : Apache Tomcat,Websphere,IIS,Java,CFT Good written and spoken English Measure and identify areas for improving Quality and overall Delivery Able to communicate efficiently Good Team Player Specific Qualifications (if Required) Linux Admin Windows Admin End to end patching steps Migration steps Vulnerabilities check Cloud infra knowledge [ At least on environment] ITIL Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Education Level Bachelor Degree or equivalent Experience Level At least 5 years Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a highly skilled Lead Software Engineer to lead the design, coding, implementation, and maintenance of our code for cloud development. This role will be responsible for maintaining audit compliance, security hardening, and operational excellence. The ideal candidate is a hands-on technical leader with a track record of working within multiple cloud service providers, driving automation and modernization initiatives, and ensuring compliance with internal and external audit requirements. A keen focus on providing high level customer service to our application team partners is required. AI Expectations Will utilize AI tools and applications to perform tasks, make decisions and enhance their work and overall cloud migration velocity. Expected to use AI Powered software for data analysis, coding, and overall productivity. Primary Responsibilities Lead the design, development, and deployment of master images for use by complex cloud-based applications Mentor and guide a team of cloud programmers, providing technical leadership and support Develop documentation, procedures, and training materials Collaborate with stakeholders to define project requirements and deliver high-quality solutions Join forces with internal security teams and auditors to respond to findings and implement remediation plans Collaborate with multiple teams on recommended best practices, security requirements, and efficiency improvements for day-to-day support activities Work closely with security, networking, and application teams to ensure secure and efficient operations Troubleshoot and resolve advanced issues related to cloud infrastructure and applications Develop, maintain and enhance system compliance, alerting, and reporting tools Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field or 5+ years of equivalent experience 7+ years of hands on experience in Python programming in AWS and Azure 5+ years of experience with scripting languages: PowerShell, Ansible/YAML 5+ years of experience working within GitHub 3+ years of experience with infrastructure as code (IaC) tools like Terraform In-depth knowledge of AWS services such as EC2, S3, Lambda, RDS, and VPC Proven solid communication, analytical, and problem-solving skills in fast changing environments Preferred Qualifications AWS Certified Solutions Architect or AWS Developer certification Azure Solutions Architect or Azure Developer certification Experience with hybrid cloud environments (on-premises + Azure AD/Azure IaaS) Exposure to DevOps methodologies, CI/CD pipelines At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Role Description We are seeking a skilled Java Consultant with strong expertise in application architecture, deployment, and cloud migration. The ideal candidate will have hands-on experience in both on-premises and cloud environments (Azure and AWS), with a solid understanding of infrastructure, application frameworks, and migration strategies. The role also involves client interaction, technical leadership, and working with modern development and cloud technologies. Key Responsibilities Understand and analyze the different components of an application architecture. Set up and deploy applications on-premises as well as in cloud environments (Azure Or AWS). Demonstrate strong knowledge and experience with Azure or AWS IaaS and PaaS services Create comprehensive architecture diagrams to visualize applications and infrastructure. Utilize discovery tools such as PowerShell, Azure Migrate, CloudockIt, or similar for application and infrastructure discovery. Plan and execute application migration strategies, including the creation of migration playbooks. Lead client calls, conduct technical interviews, and gather requirements. Collaborate with teams using Azure DevOps, including the creation and management of user stories. Leverage existing knowledge of customer processes, infrastructure, and application environments to provide tailored solutions. Required Skills & Experience Programming Languages & Frameworks: Proficient in Java and frameworks like Spring Boot. Experience with Java hosting stacks such as Tomcat. Containers & Orchestration: Working experience with Docker, Kubernetes, Helm charts, pods, nodes, and registries. Networking: Understanding of network infrastructure and devices, including Virtual Networks (Vnets), firewalls, Network Security Groups (NSGs), routes, and Web Application Firewalls (WAFs). Knowledge of network topologies, such as hub-and-spoke architectures Skills Java, Spring Boot, Azure Show more Show less

Must Have: - Integrate & scale Foglight with IT systems - Build custom dashboards, scripts (Python/PowerShell), automate workflows - Monitor apps, DBs, infra, troubleshoot - Collaborate & serve Foglight SME - Optimize monitoring & recommend upgrades Required Candidate profile - 8-10 yrs in monitoring tools (Foglight focus) - Excellent in Communcation - APM, infra monitoring, cloud (AWS/Azure/GCP) - ITIL, Foglight certs, API integration is plus - Immediate Joiner is plus

As a cloud professional in designing, deploying, and managing scalable cloud environments. With the skills in cloud platforms such as AWS, Azure, and Google Cloud, and skilled in cloud infrastructure as code, containerization, and automation tools, you will lead cloud migration projects, optimizing performance, ensuring security, and driving DevOps practices. You have: Graduate or Postgraduate in Engineering with minimum 10 year of experience in cloud computing, designing, deploying, and managing cloud environments. Expertise in one or more cloud platforms (e.g., OpenStack, AWS, Azure, Google Cloud Platform). Proficiency in cloud infrastructure as code (IaC) tools (e.g., Terraform, Cloud Formation, ARM Templates). Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Experience in automation tools and scripting languages (e.g., Python, Bash, PowerShell). It would be nice if you also had: Advanced certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert). Understanding of monitoring and logging tools (e.g., Prometheus, Cloud Watch, Azure Monitor, ELK Stack). Knowledge of networking principles and cloud networking services (e.g., VPCs, VPNs, Load Balancers). Design, deploy, and manage cloud-based solutions across public, private, and hybrid cloud environments. Collaborating with stakeholders to gather requirements and design scalable, reliable cloud architectures. Monitor and optimize cloud infrastructure for performance, cost, and security. Lead cloud migration projects, ensuring minimal disruption and adherence to best practices. Implement and manage cloud security measures, including identity and access management (IAM), encryption, and compliance protocols. Troubleshoot and resolve complex cloud-related issues in a timely manner.