AMC Sales & Renewals: Identify, pursue, and close AMC opportunities for out-of-warranty equipment. Renew and upsell existing AMC contracts using pre-agreed terms and pricing frameworks. Achieve monthly/quarterly sales targets for AMC conversions. Client Engagement: Build relationships with key stakeholders (e.g., General Managers, Technical Heads) at airports, PSUs, and government entities. Conduct meetings, presentations, and negotiations to secure AMC sign-offs. Contract Management: Oversee end-to-end contract processes: drafting, approvals, documentation, and compliance. Coordinate with legal, finance, and technical teams to ensure timely execution. Progress Tracking & Reporting: Maintain a real-time pipeline of AMC opportunities (e.g., 51 pending UPS contracts). Submit daily/weekly reports on conversions, roadblocks, and client feedback. Issue Resolution: Address client concerns (technical, commercial, or procedural) and escalate internally as needed. Collaborate with service teams to ensure AMC deliverables align with SLAs. Market Intelligence: Monitor competitor offerings, pricing, and market trends in the AMC segment. Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Provident Fund Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person Speak with the employer +91 9108990471 Expected Start Date: 01/07/2025
Perform installation, commissioning, and testing of UPS systems and related equipment. Carry out preventive and corrective maintenance on UPS systems at customer locations. Diagnose and resolve technical issues, including troubleshooting electrical and electronic faults. Provide on-site and remote technical support to customers. Maintain detailed and accurate service reports, checklists, and documentation . Ensure compliance with safety standards and company policies during all field activities. Educate customers on product usage, maintenance, and best practices. Coordinate with the service coordination team for scheduling, spare parts, and escalations. Support sales/service teams by identifying service opportunities and providing technical inputs. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location: In person Speak with the employer +91 9108990471
AMC Coordinator Department: After Market Business Reporting To: Business Head Role Summary: The AMC Coordinator will be responsible for managing the complete lifecycle of Annual Maintenance Contracts (AMCs) — from initiation and renewal to service delivery and closure. The role involves close coordination with customers, service engineers, and internal teams to ensure timely preventive maintenance, quick resolution of service calls, accurate documentation, and high customer satisfaction. Key Responsibilities:1. AMC Management & Administration Maintain a centralized database of all AMC customers, including equipment details, contract start/end dates, and renewal status. Track contract expiries and proactively initiate renewal discussions with clients. Prepare AMC proposals and quotations in coordination with the sales and service teams. Ensure all contracts, amendments, and client approvals are properly filed and updated. 2. Service Coordination Plan and schedule preventive maintenance visits as per AMC terms. Assign service calls to engineers and monitor progress until closure. Ensure spare parts, tools, and technical support are available to meet SLA commitments. Maintain daily/weekly call status updates and report pending cases to the Service Manager. 3. Customer Communication Act as the single point of contact for AMC clients. Notify customers in advance about scheduled maintenance and obtain approvals. Follow up on service performance, collect feedback, and resolve escalations in coordination with the technical team. Maintain professional communication and build strong customer relationships. 4. Billing & Documentation Coordinate with the accounts team for timely invoice generation for AMC contracts. Maintain records of all service reports, preventive maintenance checklists, and customer acknowledgements. Track payment status and follow up with clients for any pending AMC dues. Support internal audits with updated AMC-related data and documentation. 5. Reporting & MIS Prepare monthly AMC performance reports — including SLA adherence, customer feedback, and renewal forecasts. Submit renewal probability and revenue projection reports to management. Highlight recurring issues or equipment replacement requirements identified during service calls. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person