Customer Service Team Lead INTERDIZE SOLUTIONS LLP

3.0 - 7.0 years

0 Lacs

lucknow, uttar pradesh

On-site

Role Overview: As a Team Leader of the Customer Support and Service team, you will play a crucial role in managing post-sales experience and membership renewal for personalized customers. Your primary responsibility will be to mentor and develop your team to meet service metrics guidelines and retain customers through exceptional communication and problem-solving skills. You will need to be proactive, patient, and able to work in a high-pressure environment to ensure customer satisfaction and achieve performance objectives. Key Responsibilities: - Manage post-sales experience and service of premium members. - Mentor and develop the team to meet service metrics guidelines. - Effectively manag...

Posted 1 month ago

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Customer Service Team Lead INTERDIZE SOLUTIONS LLP

3.0 - 7.0 years

0 Lacs

lucknow, uttar pradesh

On-site

As a Team Leader for the Select Service department, you will play a crucial role in managing the team responsible for post-sales experience and membership renewal of our personalized customers. Your primary responsibilities will include overseeing the post-sales service of premium members, mentoring and developing the team, and effectively managing shift operations. To excel in this role, you must demonstrate proactive leadership, patience, and the ability to thrive in a high-pressure environment. A successful Team Leader is one who possesses in-depth product knowledge, exceptional communication skills, strong problem-solving abilities, and a dedication to providing top-notch customer servic...

Posted 3 months ago

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