Mail Server Support Specialist- L3 THE RRKS

5.0 - 10.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Technical Support Specialist, your primary responsibility will be to handle technical support calls and tickets efficiently. You will be expected to resolve issues through remote access, phone support, and other appropriate means. Additionally, performing installations and configurations of IceWarp, MySQL, SSL, Linux, and Windows Server OS will be a key part of your role. Monitoring the performance of servers such as IceWarp and MySQL, performing migrations, and addressing pre-sales queries at L1/L2 levels will also be within your scope of work. Handling important and urgent calls outside regular office hours, providing support during emergencies as required, and managing...

Posted 21 hours ago

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