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Incident Commander Hitachi Careers

5.0 - 9.0 years

0 Lacs

haryana

On-site

As an Incident Commander at GlobalLogic, you will play a crucial role in ensuring operational excellence across SaaS environments by leading end-to-end incident response and coordinating with technical teams during critical incidents. Your responsibilities will include: - Leading and coordinating incident response in a 24/7 SaaS environment. - Acting as the primary decision-maker and communication lead during incidents. - Collaborating with Engineering, Product, and Support teams for quick resolution. - Utilizing tools like JIRA, PagerDuty, New Relic, AWS, and Microsoft Teams for monitoring and coordination. - Ensuring timely updates and clear communication with all stakeholders. - Tracking ...

Posted 2 days ago

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