2 Posthog Jobs

About Zwende: An ISB Alumni Venture, approved by DIPP under Startup India. Zwende is the worlds first creator-to-consumer platform which offers unique creative products, learning and entertainment from independent artists/makers, boutique designers, and rural artisans. Zwende is built to offer the unlimited creativity of the creators and match it to the need, of todays consumers, for individuality and self-expression. Zwende is the only Indian start-up featured by Amazon&aposs Global CTO, Werner Vogels, on his show Now Go Build (NGB). NGB tells stories of global entrepreneurs using cloud-based technologies to solve hard, real-world problems. Watch the show here: https://www.youtube.com/watchv=2n7bm0mteG0 At Zwende, we&aposre not just building products we&aposre reimagining how theyre built. Were crafting a world-class, AI-first product and technology team, and we&aposre on the hunt for an AI Product Analyst whos ready to redefine what this role means. This isn&apost your typical analyst gig. Youll be part of a new generation of product thinkers those who blend data, instinct, and cutting-edge AI to shape decisions, automate insights, and accelerate product velocity. You wont just support the product; youll co-create it, using AI as your co-pilot. If you&aposre excited about operating at 10x speed, impact, and creativity and building the muscle to lead AI-native product roles across the tech ecosystem this is your launchpad. If this has got you excited, lets dive deeper. Here are all the things that the AI Product Analyst would do: Combine data across Google Analytics, Meta Ads & Shopify to come up with unique product/business hypothesis that will move the business forward Spin up automated A/B testing frameworks using tools like GrowthBook or PostHog, powered by AI agents to monitor results, adjust hypotheses, and even auto-suggest next test variations. Learn vibe coding on Replit/Cursor etc, to be able to prototype new product ideas and validate them in a matter of days, before they get into regular product development Build Agents using n8n or Agent builder toolkits which can automate workflows for the entire organization Train and deploy lightweight recommender systems (e.g., using embeddings + Shopify data) that surface relevant products or bundles dynamically. Lead AI onboarding sessions for other team members, making AI-first thinking part of the org DNA from designers and marketers to CX and ops. To become successful in this role, you will need: Core Analytical & Product Skills Strong grounding in data analysis fluency in SQL, Excel/Sheets, and experience with tools like GA4, Shopify analytics, and Meta Ads Manager. Ability to connect the dots across platforms and datasets to uncover user behavior insights, marketing ROI, and conversion gaps. Comfort with rapid experimentation running A/B tests, interpreting results, and suggesting actionable changes. Experience working closely with product teams to inform feature prioritization and validate product hypotheses with data. AI-Native Thinking Hands-on experience (or deep curiosity) with tools like Replit, Cursor, n8n, or LangChain to automate, prototype, or build internal tools. Familiarity with how LLMs work, and how they can be used for analysis, summarization, ideation, and UX (even if you haven&apost fine-tuned one yourself). Ability to design, prompt, or configure AI agents to automate workflows (internal dashboards, reporting agents, CX support agents, etc). Bonus: Exposure to embeddings, vector search, or recommendation systems in any side project or course. Mindset & Traits Youre a builder-analyst someone who doesn&apost just observe problems but wants to solve them by creating scrappy tools or internal agents. You learn by doing youre excited to ship rough prototypes, learn from real-world signals, and iterate quickly. You think from first principles, not just playbook. You&aposre not afraid to question default tools or methods if you see a better way. Youre deeply curious about AI and how it can be applied creatively to real business and user problems. Youre comfortable with ambiguity this role wont come with rigid requirements, but with room to invent and define it. Additional Information: Flexible Working Hours. Indicative timing: 9 AM to 7 PM. Monday to Saturday. Location: Work from Home, might convert to work from office Work closely with the leadership team at Zwende Exponential career growth based on performance A flat org and informal structure where performance and superiority of thought drive all decisions Show more Show less

We&aposre looking for a customer-centric, sales-focused Product Manager who owns the complete customer journey from first demo to long-term success. You will be the strategic bridge between our customers' needs and our product development, ensuring every touchpoint drives value and revenue growth. This role goes beyond traditional product managementyou&aposll be deeply embedded in customer success, sales enablement, and product roadmap execution. If you&aposre passionate about turning customer insights into product wins and love the challenge of managing the full customer lifecycle, this role is for you. Key Responsibilities: Customer Lifecycle Ownership: Own the complete customer journey from demo experience through onboarding, activation, expansion, and renewal Partner closely with Sales to improve demo-to-trial conversion rates and identify product gaps that lose deals Design and optimize onboarding flows that drive faster time-to-value and higher activation rates Work with Customer Success to identify expansion opportunities and reduce churn through product improvements Sales-Focused Product Development: Regularly join sales calls and customer meetings to understand real customer pain points and objections Translate customer feedback and sales team insights into actionable product requirements Create compelling product narratives and demo scripts that showcase value for different customer segments Track and optimize key revenue metrics: trial-to-paid conversion, expansion revenue, and customer LTV Technical Execution & Roadmap Management: Write detailed Product Requirements Documents (PRDs) that translate customer needs into clear development specifications Work directly with engineering teams to prioritize customer-driven features and ensure on-time delivery Manage product roadmap based on customer impact, revenue potential, and strategic importance Set clear deadlines and success metrics for all customer-facing product initiatives Customer Research & Success: Conduct regular customer interviews, surveys, and feedback sessions to identify improvement opportunities Analyze customer usage patterns and success metrics to proactively identify at-risk accounts Collaborate with Customer Success to create in-product experiences that drive adoption and reduce support burden Build customer advisory programs and beta testing initiatives for new features Cross-Functional Leadership: Lead weekly customer feedback sessions with Sales, CS, and Engineering teams Present customer insights and product performance to executive leadership Coordinate with Marketing to ensure product messaging aligns with the actual customer value delivered Required Skills and Experience: 2-4 years of Product Management experience with a proven track record of customer-centric product development Direct sales/customer-facing experience - comfortable joining customer calls and translating business needs into product requirements Strong technical background - ability to write detailed PRDs and work effectively with engineering teams Experience with SaaS, MarTech, or AI-driven products strongly preferred Customer lifecycle expertise - understanding of onboarding, activation, expansion, and retention strategies Proficiency with analytics tools (Mixpanel, Amplitude, PostHog) and customer feedback platforms Excellent stakeholder management - proven ability to align Sales, CS, Engineering, and Marketing teams Results-driven mindset - track record of improving key customer and revenue metrics through product improvements Strong written and verbal communication skills - able to present complex product concepts to both technical and business audiences Preferred Experience: Previous experience in customer success or sales roles Background in B2B SaaS with complex customer onboarding requirements Experience with customer feedback tools (Pendo, FullStory, Hotjar) and customer success platforms Knowledge of AI/ML products and data-driven customer experiences What We Offer: Competitive monthly compensation of up to USD 1000 Direct customer interaction and ownership of revenue-impacting product decisions Opportunity to shape product strategy at a fast-growing AI startup backed by global investors Remote-first culture with flexible working hours High-impact role with direct influence on customer success and company growth Collaborate with passionate, results-driven teammates across countries Professional development opportunities in product management and customer success Success Metrics for This Role: Improve trial-to-paid conversion rate by 25%+ within the first 6 months Reduce time-to-first-value for new customers by 40% Increase customer expansion revenue through product-led growth initiatives Maintain a 95%+ on-time delivery rate for customer-requested features How to Apply: Interested candidates should submit their resume and a cover letter addressing: A specific example of how you&aposve used customer feedback to drive product decisions Your experience working with sales teams and translating business requirements into product features A brief analysis of what you think makes customer onboarding successful for B2B SaaS products Please send applications to [HIDDEN TEXT] with "Product Manager - Customer Lifecycle & Success Application" in the subject line. Join us and directly impact how 1,400+ global customers experience and succeed with our Autonomous Commerce Engine! Show more Show less