Post Sales

As a Travel Sales Associate located in Mohali, you will be responsible for assisting North America clients with their travel inquiries. Your primary tasks will involve handling inbound and outbound calls to drive conversions and meet customer needs. It is essential to have hands-on experience with Global Distribution Systems (GDS), preferably Amadeus, to provide high-quality customer service. Your role will also include addressing client concerns and providing solutions to travel-related issues, ensuring a seamless customer experience. To excel in this position, you must have a minimum of 1 year of experience in a North American Travel Sales process. Proficiency in using GDS tools, especially Amadeus, is mandatory. Strong customer service skills are crucial for handling complex travel-related queries effectively and providing prompt solutions. Excellent communication skills are also required to engage with customers and deliver exceptional service. In this full-time role, you will need to stay updated on industry trends and offers specific to North America to enhance the overall customer experience. Your responsibilities will include managing schedule changes, check-ins, last-minute airport changes, and customer airlines handling with Amadeus knowledge. The ability to adapt to changing situations and deliver top-notch service is key to succeeding in this position. If you meet the mandatory requirements and are eager to join our team, please contact us at +91 9915678189 for further queries. Immediate joiners with a passion for travel sales and post-sales support are encouraged to apply.,