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4.0 - 6.0 years
6 - 9 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
MIM (Major Incident management) (3-6months Contract) Key Responsibilities Lead and coordinate response activities for major incidents to ensure timely resolution and minimal business impact. Facilitate bridge calls / war rooms to bring together technical teams, vendors, and stakeholders. Ensure clear and consistent communication to senior management, affected users, and support teams throughout the incident. Drive incident triage, escalation, and prioritization to restore service quickly. Collaborate with resolver teams to identify root cause and implement fixes or workarounds. Prepare and deliver Major Incident Reports (MIRs) and Post-Incident Reviews (PIRs). Ensure incidents are properly d...
Posted 5 days ago
0.0 years
0 Lacs
india
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...
Posted 1 month ago
4.0 - 6.0 years
6 - 9 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
MIM (Major Incident management) (3-6months Contract) Key Responsibilities Lead and coordinate response activities for major incidents to ensure timely resolution and minimal business impact. Facilitate bridge calls / war rooms to bring together technical teams, vendors, and stakeholders. Ensure clear and consistent communication to senior management, affected users, and support teams throughout the incident. Drive incident triage, escalation, and prioritization to restore service quickly. Collaborate with resolver teams to identify root cause and implement fixes or workarounds. Prepare and deliver Major Incident Reports (MIRs) and Post-Incident Reviews (PIRs). Ensure incidents are properly d...
Posted 2 months ago
10.0 - 12.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Title: SRE Head Experience Level: 10 years Role Type: Engineering / Reliability Role Overview: The SRE Head is responsible for leading and scaling the Site Reliability Engineering (SRE) function across the organization. This role defines the reliability strategy, standards, and practices to ensure high availability, performance, and resilience of critical systems. The SRE Head partners with engineering, infrastructure, and operations teams to embed reliability, observability, and continuous improvement across all services. Key Responsibilities: Lead and define the SRE strategy , operating model, and best practices across the organization. Establish and maintain SLIs, SLOs, and SLAs to me...
Posted 2 months ago
5.0 - 7.0 years
0 Lacs
gurugram, haryana, india
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Threat Hunting Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. A typical day involves collaborating with various teams to assess securit...
Posted 3 months ago
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