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3 - 7 years
7 - 13 Lacs
Gurgaon
Work from Office
Role & Responsibilities: Conducting Internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes & other misconducts/ violation of policies. Managing POSH Investigations through IC committees and monitoring the progress of POSH investigations. End to end responsibility of managing the cases assigned for investigation High End Documentation of Cases/projects/assignments Assisting AVP Behavioral Investigations & Central POSH Lead in Statutory Compliance, Governance and Reporting under POSH Act Basis non- compliant severity provide recommendations to internal MLI stakeholders for amendments in pre-established policies and procedures Assisting in Consequence Management Creating reports and trends for Senior Management review Productiveness in leading /participating in projects & assignments Conducting educatory/awareness sessions Periodic connects with Business leaders of processes which are identified as potential risk accounts/locations to create preventive action plan Open to travel to other locations(pan-India) and support business requirement at short notice Handling complaints of Behavioral/ workplace harassment for investigations Ensure conclusion of investigation in timely and qualitative manner. Analyze trends to identify hotspots and work closely with HR and Business Leaders create interventions Digital Enablement Preferred Candidate Profile: 4+ years of experience in employee conflict investigations and resolutions. Deep knowledge of HR Policies and Procedures Skilled in Microsoft office suit including power point & advanced excel Graduate/Post Graduate Degree preferably in Law/ Human Resources
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities HR Operations |Employee Engagement |Joining Formalities |Employee Retention |Employee Grievances |Employee Welfare |Performance Management System |Employee Communication |Exit Formalities |Exit Process |Induction |Attendance Management |Human Resource Management |Excel |PowerPoint |Word |Outlook shift -day shift
Posted 3 months ago
2 - 7 years
4 - 6 Lacs
Bengaluru
Work from Office
Position: Senior Executive HRBP Location: Bangalore Employment Type: Full-Time Job Summary: We are looking for a dedicated and professional Senior Executive HRBP to join our team in Bangalore. In this role, you will be responsible for handling employee queries, ensuring compliance with HR policies, and supporting employee engagement initiatives within the organization. You will be a key player in maintaining a positive and efficient work environment while managing various HR-related activities. What You Would Be Doing? Employee Query Resolution: Efficiently resolve employee queries and concerns within the respective vertical/process, and track/report query resolution Turnaround Time (TAT). Compliance: Ensure strict adherence to labor laws, security policies, disciplinary policies, and the company's code of conduct. Discipline & Code Enforcement: Implement and enforce the Discipline Policy and Code of Conduct across the organization. Attrition Management: Maintain employee attrition at 5% or below. Employee Engagement: Drive employee engagement initiatives in collaboration with cross-functional teams. Facilitate engagement action planning, record minutes, action points, and communicate updates on progress. KRA Sign-offs: Ensure timely sign-offs of Key Result Areas (KRAs) from new employees and those undergoing role movements. Performance Appraisals: Coordinate and track the timely completion of half-year and annual performance appraisals. Training Plan Adherence: Monitor and track adherence to the training plan for the assigned process/team. Exit Interviews: Conduct exit interviews, analyze trends from exit survey data, and suggest necessary actions to improve retention. Employee Retention: Implement retention strategies and actively work on improving employee satisfaction and loyalty. Branding & Intelligence: Support employer branding initiatives and gather market intelligence to enhance the organization's attractiveness as an employer. Policy Adherence: Ensure compliance with the companys Security Policy, Zero Tolerance Policy, United Privacy Policy, Disciplinary Policy, and Learning Agreement across the business. Additional Knowledge: Demonstrate knowledge in areas such as RAG (Red, Amber, Green) analysis, EWS (Early Warning System), and POSH (Prevention of Sexual Harassment). Qualifications: Education: Bachelors degree in Psychology, Industrial Relations, Human Resource Management, or any relevant field. Experience: Minimum experience in HR, particularly in BPO/Call Center settings, focusing on Labor Relations and Employee Engagement. Experience as an HR Generalist or Specialist is preferred. Skills: Proficiency in MS Office Strong analytical and problem-solving skills Basic knowledge of labor laws and ability to facilitate engagement action planning Excellent verbal and written communication skills Ability to manage multiple tasks and meet deadlines Ability to resolve employee queries effectively and efficiently and track query resolution metrics Work Availability: Ability to work onsite in Bangalore and be flexible with shifting or rotational schedules within a 24/7 work environment. What You Will Be Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World-class work culture, you would not want to miss! This position is an excellent opportunity for those looking to take on an HR leadership role with a focus on employee engagement, retention, and compliance. The ideal candidate will be proactive, process-driven, and committed to fostering a positive work environment. You can also share your resume on sameer.gandhi@igtsolutions.com NOTE - LOOKING FOR CANDIDATES ONLY FROM BPO INDUSTRY SETUP
Posted 3 months ago
3 - 5 years
6 - 7 Lacs
Navi Mumbai
Work from Office
Role & responsibilities The role involves attending POSH enquires for recording the minutes of the enquiry discussions, co ordination with Internal Committee for preparing detailed enquiry reports within the defined TAT. The role supports the IC by maintaining confidential records centrally and taking care of activities related to POSH compliance. KEY RESPONSIBILITIES* • Attend IC meetings to take accurate and detailed minutes • Prepare enquiry reports based on the discussions and evidence presented • Work with the IC to ensure accuracy and alignment in reporting • Ensure all reports are clear, concise and compliant with the policy and legal requirements • Coordinate with Internal Committee for gathering necessary details • Assist in drafting formal communications • Assist in maintaining and updating confidential records and databases related to POSH cases • Maintain POSH MIS centrally • Responsible for filing Annual POSH details with Government bodies. • Prepare POSH MIS for Board Meetings Preferred candidate profile Perks and benefits
Posted 3 months ago
6 - 9 years
16 - 19 Lacs
Hyderabad
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Title – Program Manager(6I) Function – Employee Relations Shift - 3pm-12am Location- Hyderabad Role Overview: The Employee Relations Lead is responsible for managing employee grievances, disciplinary cases, and performance improvement cases at the designated site. This role ensures that all employee relations activities are handled in a fair, consistent, and legally compliant manner. The Employee Relations Lead will work closely with management and employees to foster a positive work environment and address issues promptly and effectively. Key Responsibilities: Grievance Management: Serve as the primary point of contact for employee grievances. Conduct thorough investigations into grievances in a timely manner. Collaborate with relevant stakeholders to resolve grievances. Maintain detailed records of all grievance cases and outcomes. Disciplinary Case Management: Manage the disciplinary process, ensuring compliance with company policies and legal requirements. Conduct investigations into disciplinary issues, including interviews with involved parties. Provide recommendations for disciplinary actions and ensure consistent application across the site. Document all disciplinary cases and maintain confidentiality. Performance Improvement: Work with managers to identify employees who require performance improvement plans (PIPs). Develop and implement PIPs in collaboration with managers and employees. Monitor progress and provide ongoing support to employees on PIPs. Evaluate the effectiveness of PIPs and make necessary adjustments. Policy and Procedure Compliance: Ensure all employee relations activities comply with company policies, procedures, and legal requirements. Stay updated on relevant labor laws and regulations. Provide training to managers and employees on employee relations policies and best practices. Skip Connect / Focus Group Discussions: Foster a positive work environment through effective communication and conflict resolution. Conduct regular meetings with employees to address concerns and gather feedback. Promote open door policy and ensure confidentiality with respect to the feedback shared. Reporting and Analytics: Prepare regular reports on employee relations activities and trends. Analyze data to identify patterns and areas for improvement. Provide insights and recommendations to senior management. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Minimum of 6 years of experience in employee relations or a similar role. Strong knowledge of labor laws and regulations. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and conflict-resolution skills. Proficiency in HRIS (Workday or similar tools) and other relevant software. Additional Information: This role may require occasional travel to other sites. The Employee Relations Lead must be able to work independently and as part of a team.
Posted 3 months ago
10 - 15 years
15 - 20 Lacs
Bengaluru
Hybrid
To qualify for the role, you must have Bachelors / postgraduate’s Degree in Commerce, Finance, Arts, Law or HR. Advanced MS office knowledge (Word, Excel, PowerPoint) Exposure to lead projects and prepare required MIS / dashboards Experience in handling workplace grievances – workplace harassment / sexual harassment / Ethics complaints / financial frauds / forensic investigations 8-10 years’ experience in Operations/HR/People Functions, preferably corporate compliance areas with minimum of 5-6 years of experience in Team Lead role. Dealt / handled inquiries / investigations and understanding of basic aspects of running an inquiry with an ability to draft investigation reports Experience related to handling investigations Understanding of compliance needs Previous experience of having supported on ethics matters Ideally, you should also have An eye for efficiency and process improvements Planning skills and ability to prioritize the workload Attention to details and sense of ownership Ability to stretch in the busy period for high quality and on time delivery Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities Experience of working to deadlines and delivering high quality outputs Ability and willingness to periodically work flexibly e.g., participating in calls outside of standard office hours (early morning/late night) to support our global organization
Posted 3 months ago
2 - 5 years
3 - 4 Lacs
Mumbai Suburbs, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective grievance handling processes. Oversee compliance management activities, including disciplinary actions, investigation, and escalation management. Provide counseling services to employees on various HR-related issues and concerns. Handle complaints in a professional manner, ensuring prompt resolution and maintaining high levels of customer satisfaction. Ensure seamless execution of POSH (Prevention of Sexual Harassment at Workplace) policies and procedures. Desired Candidate Profile Strong understanding of Complaint Management, Employee Counseling, Escalation Management, Grievance Handling, Grievance Management, Investigation, Posh (Prevention of Sexual Harassment), RNR (Return to Work). Excellent communication skills with ability to handle sensitive situations effectively.
Posted 3 months ago
4 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
About the Role Are you passionate about enhancing employee experiences and driving operational excellence in HR? We are looking for a People Experience (PX) Operations Specialist to join our team and contribute to seamless and efficient processes throughout the employee lifecycle. Key Responsibilities Onboarding Support Manage end-to-end onboarding, including pre-onboarding, day-one activities, and post-onboarding assistance. Track upcoming joiners and ensure all documentation is in place. Initiate and oversee background verification checks. Coordinate with HR, Talent Acquisition, and Payroll teams for smooth onboarding. Assist new hires during their first quarter. Travel Administration Handle employee travel requests in compliance with company policies. Maintain travel management tools and issue travel insurance. Generate and analyze travel reports for management. Vendor Payment Management Plan and manage vendor-related expenses. Process invoices and ensure timely payments through SAP. Report monthly accruals for vendor-related costs. Employee Document & Data Management Maintain and update personnel files. Manage employee data for medical insurance, external training, and assistance programs. Process Improvements and Automation Identify opportunities for process enhancement and automation. Collaborate with automation teams on efficiency-driven projects. Employee Life Cycle Management Oversee probation tracking, leave administration, and exit processes. Respond to employee queries efficiently. Who You Are A detail-oriented professional with a strong understanding of HR operations and PX processes. Skilled in managing end-to-end HR operations within a dynamic, global environment. A team player who enjoys mentoring and collaborating with cross-functional teams. Able to work in a fast-paced environment with excellent problem-solving skills. Qualifications Masters in Business Administration or equivalent. 4 to 8 years of experience in HR operations. Proficiency in MS Excel, PowerPoint, Word, and Outlook . Experience with SAP, Power BI, or automation tools is a plus. Strong communication skills in English (written and verbal). Location & Work Mode Location: Bangalore Work Mode: Full-time, office-based (5 days a week) If you are excited about working in the People Experience domain and want to make a meaningful impact, we encourage you to apply!
Posted 3 months ago
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