9 Pos Support Jobs

Role POS Support Manager Shift : Yes Coverage: 24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary Skill: Communication, Support process, Review logs, Generate report Coverage: 24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues and lead the team

Role POS Support Analyst Shift : Yes Coverage: 24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary Skill: Communication, Support process, Review logs, Generate report Coverage: 24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues

Role POS Support Lead Shift : Yes Coverage: 24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary Skill: Communication, Support process, Review logs, Generate report Coverage: 24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues and lead the team Additional Details Global Grade : C Level : To Be Defined : No Remote work possibility : No Glo...

Role POS Support Analyst Shift : Yes Coverage: 24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary Skill: Communication, Support process, Review logs, Generate report Coverage: 24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues Additional Details Global Grade : B Level : To Be Defined : No Remote work possibility : No Global Role Family...

Job description Answers Phone Calls From Customers And Deals With Problems As They Arise Takes Sales Information And Puts It Into An Easily Readable Format Follows Up With Customers To Make Sure That They Are Satisfied With A Particular Product Makes Sure That Sales Persons Are On Track With Sales Goals Provides Any Necessary Data Or Reports To The Sales Team Exerts Attention To Detail, As Customers May Have The Same Problems; Reports The Problems As Necessary Arranges Appointments With Clients And Sales Team Acknowledges Customers By Responding To Emails, Texts, And Phone Calls Deals With Any Customer Complaints And Resolves The Issue As Necessary Does Any Necessary Administrative Work Incl...

5+ year’s of experience in MDM or ERP Support Role in a retail environment. Good knowledge of Retail Business Operations (especially in FMCG/Supermarket domain). Strongly preferred: Working experience with Gofrugal Retail Software HQ RPOS6. Required Candidate profile GoSure , Exclusife,API Interface modules,Proficient in data and database handling tools. Proficient in data and database handling tools.

Research and identify solutions to Application like , Microsoft Dynamics Navision and Symphony POS Systems. Diagnose and troubleshoot technical issues, including account setup, POS Setup, ERP configuration, and network configuration Track computer system issues through to resolution, within agreed time limits Talk users through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. Applications Project Team) Ensure all issues are properly logged in the Support system. Prioritize and manage several open issues at one time Follow up with internal clients and Vendors to ensure their IT ...

Role & responsibilities Hands-on experience in POS support Proficiency in Java and PL/SQL Strong knowledge of WebLogic Application Server and its administration Application incident handling experience Familiarity with ITIL best practices Excellent customer management and communication skills Preferred candidate profile Excellent customer management skills to interact with clients, understand requirements, and provide effective solutions. In-depth knowledge of Oracle Point of Sale application for retail operations. Experience with Oracle Xstore POS and Dynamix applications for efficient point of sale operations. Provide technical support and incident handling for POS (Point of Sale) systems ...

Provide L1 technical support for software issues. Troubleshoot hardware , software and network issues. Log incidents, guide users, and ensure timely resolution as per SLAs. Required Candidate profile Only Male freshers with basic tech knowledge. Good communication skills in English. Customer-focused mindset, eager to learn