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4.0 - 8.0 years
4 - 8 Lacs
hyderabad, telangana, india
On-site
Manage collections for the assigned area and achieve targets across resolution, flow rates, credit cost, and roll rates as per bucket classifications. Ensure NPAs remain within the approved budget while taking proactive steps to minimize delinquency. Drive revenue enhancement by increasing fee income and implementing cost-efficient initiatives to reduce vendor payouts. Conduct asset verification and manage possession activities in accordance with SARFAESI or Section 9 processes through court receivers. Monitor delinquency bucket-wise and DPD-wise, with focused attention on non-starter accounts to improve recovery efficiency. Ensure prompt resolution of customer concerns within the defined TA...
Posted 1 week ago
0.0 years
0 Lacs
mumbai, maharashtra, india
On-site
The Operations Manager - Collections is responsible for driving collection performance and portfolio recovery across assigned regions. This role involves strategizing and executing collection plans, controlling delinquencies, and ensuring process compliance. The incumbent will monitor daily portfolio health, review team performance, track key metrics, and publish MIS reports. They will also oversee field operations, including FOS management, hiring support, and training initiatives. Strong analytical, people management, and communication skills are essential to optimize efficiency, enhance recovery rates, and deliver a superior client experience. Job Responsibilities: 1 . Managing the portfo...
Posted 3 weeks ago
3.0 - 5.0 years
3 - 3 Lacs
noida
Work from Office
Role & Responsibilities: Lead and supervise the field collection team to achieve monthly recovery targets. Monitor team performance, provide training and feedback to ensure efficiency. Handle escalated customer cases and ensure professional resolution. Oversee daily field operations, skip tracing, and delinquency control. Ensure adherence to RBI and company compliance guidelines in all recovery activities. Maintain MIS reports on collection performance and recovery trends. Motivate and support team members to maintain high morale and productivity. Coordinate with internal departments to resolve disputes and ensure timely updates. Preferred Candidate Profile: Graduate/Postgraduate with 35 yea...
Posted 1 month ago
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