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Collection Team Lead Agrim Fincap

3.0 - 5.0 years

3 - 3 Lacs

noida

Work from Office

Role & Responsibilities: Lead and supervise the field collection team to achieve monthly recovery targets. Monitor team performance, provide training and feedback to ensure efficiency. Handle escalated customer cases and ensure professional resolution. Oversee daily field operations, skip tracing, and delinquency control. Ensure adherence to RBI and company compliance guidelines in all recovery activities. Maintain MIS reports on collection performance and recovery trends. Motivate and support team members to maintain high morale and productivity. Coordinate with internal departments to resolve disputes and ensure timely updates. Preferred Candidate Profile: Graduate/Postgraduate with 35 yea...

Posted 2 days ago

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