The Customer Relationship Manager will be responsible for building and maintaining profitable long-term customer relationships, ensuring customer satisfaction, retention, and loyalty while identifying opportunities to grow business with existing clients. Key Responsibilities Serve as the primary point of contact for customers.Build and maintain strong, long-term customer relationships.Handle customer complaints and provide quick, effective resolutions.Collect and analyze customer feedback to suggest improvements.Develop strategies for customer retention and loyalty.Maintain records of customer interactions in the CRM system.Coordinate with sales, support, and operations teams to meet customer expectations.Prepare reports on customer satisfaction and relationship status. Skills Strong verbal and written communication skills. Excellent problem-solving and negotiation abilities. Patience, empathy, and customer-first mindset. Data-driven mindset with attention to detail. Team player with leadership potential. Key Competencies Customer-centric approach. Relationship management skills. Conflict resolution and adaptability. Time management and organizational skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
POOJA SILVER CRAFT is a leading silver jewellery brand at cochin. we are looking for male candidates who are driven and result oriented Marketing Executve to generate new business leads and build strong relationships with clients. ideal candidates should have - sales experience in same or any retail/Wholesale store. - Excellent communication, negotiation and problem solving skills . - Bachelors degree or minimum +2 pass. please submit your resume to [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
The Customer Relationship Manager will be responsible for building and maintaining profitable long-term customer relationships, ensuring customer satisfaction, retention, and loyalty while identifying opportunities to grow business with existing clients. Key Responsibilities Serve as the primary point of contact for customers.Build and maintain strong, long-term customer relationships.Handle customer complaints and provide quick, effective resolutions.Collect and analyze customer feedback to suggest improvements.Develop strategies for customer retention and loyalty.Maintain records of customer interactions in the CRM system.Coordinate with sales, support, and operations teams to meet customer expectations.Prepare reports on customer satisfaction and relationship status. Skills Strong verbal and written communication skills. Excellent problem-solving and negotiation abilities. Patience, empathy, and customer-first mindset. Data-driven mindset with attention to detail. Team player with leadership potential. Key Competencies Customer-centric approach. Relationship management skills. Conflict resolution and adaptability. Time management and organizational skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
POOJA SILVER CRAFT is a leading silver jewellery brand at cochin. we are looking for male candidates who are driven and result oriented Marketing Executve to generate new business leads and build strong relationships with clients. ideal candidates should have - sales experience in same or any retail/Wholesale store. - Excellent communication, negotiation and problem solving skills . - Bachelors degree or minimum +2 pass. please submit your resume to poojasilversquare@gmail.com Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Summary We are seeking a friendly and efficient Cashier to join our team in a dynamic retail environment. The ideal candidate will be responsible for providing excellent customer service, accurately processing transactions, and maintaining a clean and organized checkout area. This role requires strong communication skills, attention to detail, and the ability to handle cash transactions with precision. Responsibilities Operate the Point of Sale (POS) system to process customer transactions efficiently. Provide exceptional customer service by greeting customers, answering questions, and addressing concerns. Handle cash, credit, and debit transactions while ensuring accurate cash handling practices. Assist with merchandising by restocking shelves and maintaining product displays. Conduct product demos to promote sales and enhance customer experience. Upsell products when appropriate to maximize sales opportunities. Maintain a clean and organized checkout area, ensuring all supplies are stocked. Collaborate with team members to ensure smooth operations during peak hours. Demonstrate effective phone etiquette when answering customer inquiries or assisting with orders. Qualifications Previous experience in retail sales or cashiering is preferred. Strong basic math skills for accurate cash handling and retail math calculations. Excellent communication skills with the ability to engage customers effectively. Bilingual candidates are a plus for enhancing customer interactions. Experience in supervising staff or training new employees is advantageous. Familiarity with stocking procedures and merchandising techniques is beneficial. Ability to work in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to learn about products and services offered in the grocery store setting. Join our team as a Cashier where you can contribute to creating a welcoming shopping experience for our customers! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Summary We are seeking a friendly and efficient Cashier to join our team in a dynamic retail environment. The ideal candidate will be responsible for providing excellent customer service, accurately processing transactions, and maintaining a clean and organized checkout area. This role requires strong communication skills, attention to detail, and the ability to handle cash transactions with precision. Responsibilities Operate the Point of Sale (POS) system to process customer transactions efficiently. Provide exceptional customer service by greeting customers, answering questions, and addressing concerns. Handle cash, credit, and debit transactions while ensuring accurate cash handling practices. Assist with merchandising by restocking shelves and maintaining product displays. Conduct product demos to promote sales and enhance customer experience. Upsell products when appropriate to maximize sales opportunities. Maintain a clean and organized checkout area, ensuring all supplies are stocked. Collaborate with team members to ensure smooth operations during peak hours. Demonstrate effective phone etiquette when answering customer inquiries or assisting with orders. Qualifications Previous experience in retail sales or cashiering is preferred. Strong basic math skills for accurate cash handling and retail math calculations. Excellent communication skills with the ability to engage customers effectively. Bilingual candidates are a plus for enhancing customer interactions. Experience in supervising staff or training new employees is advantageous. Familiarity with stocking procedures and merchandising techniques is beneficial. Ability to work in a fast-paced environment while maintaining attention to detail. A positive attitude and willingness to learn about products and services offered in the grocery store setting. Join our team as a Cashier where you can contribute to creating a welcoming shopping experience for our customers! Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person