207 Policy Servicing Jobs - Page 7

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job TitleAssociate Manager Business Operations, Life Insurance LocationPune- Work on all days from PhonePe Office About The Role : We are seeking a highly motivated and dynamic individual to join our team as an Associate Manager for Life Insuretech. In this role, you will be primarily responsible for fostering strong relationships with our business partners and driving initiatives to streamline our insurance issuance process. Your expertise in life insurance operations and keen negotiation skills will play a pivotal role in ensuring seamless customer experiences and minimizing business loss. Key Responsibilities: Interact closely with business partners to facilitate the issuance process effectively. ? Lead negotiations with partners to streamline underwriting rules, ensuring inclusivity for all customers. Demonstrate comprehensive knowledge of the life insurance industry to contribute to business growth strategies. Maintain open communication channels with underwriting and business teams to optimize sales experiences. Employ a meticulous approach to ensure zero business loss through process enhancements. Implement structural improvements with a customer-centric focus. ? Identify and address issues within the customer journey, negotiating process changes with partners. Stay abreast of industry trends and competitor USPs to drive process enhancements. ? Manage team members, oversee day-to-day operations, and drive continuous improvement. Visit Partner locations frequently to build relationships and streamline processes Additional Responsibilities: Collaborate with internal teams to monitor and manage daily category operations. ? Analyze root causes of errors and provide insights for issue resolution. ? Drive process automation initiatives and management information systems (MIS). ? Liaise with external partners and vendors to ensure smooth business flow. ? Define, develop, and communicate key metrics and trends to management teams. Create and maintain documentation related to processes, issues, and solutions. ? Utilize data analysis to drive business growth through product and technology interventions. Ideal Candidate Profile: Must have a background in Life Insurance and Insurance technology. ? Bachelor's degree in Business, Finance, Operations Management, or a related field (Master's degree is a plus). 1-3+ years of proven experience in operations/business within the Life Insurance industry. Strong analytical skills with the ability to interpret complex data and derive actionable insights. Exceptional written and verbal communication skills for effective interaction with business partners. Proactive problem-solving attitude toward operational challenges. ? Ability to effectively manage internal and external stakeholders. Experience in team leadership is advantageous. Advanced proficiency in Microsoft Excel, Google Sheets, and basic knowledge of SQL. ? Team experience is a plus. Candidates from Tier 1/2/3 colleges are encouraged to apply. Willingness to travel to Partner locations. Join us in revolutionizing the insurance industry and making a positive impact on the lives of our customers PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

Job Description: Ensure TAT of Branch processing (Scrutiny / PID / Receipting / Issuance etc. ) Ensuring smooth processing at branch level by distributing load with in Team. Communicating the rejected proposals to Sales team for clearance. Daily proposal inward report. Responsible for driving all initiatives on e-Policy. PDA reconciliation. s Training & inductions. Co-ordinating Audits. Handling refund processing. Cover note Management. HO Requirement and Mail Reverts. Walk-in register maintenance. Deficiency Follow-up. QC and POZ Daily. Portal Issues Coordination. System Slowness Tracking. Agri Policy Servicing. Rights Management. Roles & Responsibilities: Web ID creation. Temp Receipt. Agency Licensing. Pre Policy Follow-up. NCB Recovery Letter. Endorsements. PDA reconciliation. TR Approvals. IT Calls and Bugs Requirement. Ensure Timely Dispatch and Archivals. Daily premium balancing and verification. MSO co-ordination & visit. Reconciliation of Floats & Temporary receipts. Weekly meeting with marketing team/partners. Online Payments. BG Recovery. BASS Attendance. Archival. Inter department co-ordination and Stakeholder Engagement. PIS Generation.

Skill required: Property & Casualty- Underwriting Support - Underwriting Designation: Underwriting Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? As an Underwriting Support in the Property & Casualty (P&C) domain, you will be part of a high-performing team supporting underwriting activities for a leading US-based insurance client. You will contribute to the end-to-end underwriting lifecycle "” from new business submissions, risk data analysis, and clearance to endorsement processing and issuance. Your support will ensure underwriting decisions are well-informed, timely, and compliant with regulatory and carrier-specific guidelines.You will work closely with underwriters, brokers, and internal teams to deliver high-quality underwriting support by reviewing submissions, validating information, performing data entry, managing documentation, and processing endorsements. Your contribution will directly influence client satisfaction, service-level agreement (SLA) adherence, and operational excellence.Define Insurance policy and calucating premium including terms and condition for P*C What are we looking for? Underwriting support functions including submission intake, clearance, risk validation, quote preparation, and document issuance. Familiarity with US P&C lines of business such as Commercial Auto, General Liability, Property, Workers' Compensation, and Excess & Surplus (E&S). Knowledge of ACORD forms, ISO guidelines, and other regulatory requirements. Experience working with tools and platforms associated with US domain Microsoft Excel (pivot tables, VLOOKUPs) and basic reporting skills. Exposure to client communication through email and collaboration platforms like MS Teams. Awareness of regulatory considerations related to surplus lines taxes, admitted vs. non-admitted markets, state-specific form filings, and insurer guidelines Willingness to work in shifts aligned with US time zones. A foundational understanding of the Property & Casualty insurance industry, specifically the US market. Keen attention to detail and the ability to process high volumes of information with accuracy. Strong analytical and communication skills to interpret and relay underwriting information. Flexibility to work in a fast-paced, deadline-driven environment with shifting priorities. Roles and Responsibilities: Review and process underwriting submissions for new business and renewals. Validate risk data and ensure completeness of documentation before routing to underwriters. Perform clearance and deduplication using client-specific systems and tools. Enter accurate information into underwriting systems and maintain appropriate audit trails. Upload and manage supporting documentation including applications, loss runs, and inspection reports. Generate quotes and policy documents as per instructions and compliance standards. Endorsement and Issuance Processing: Handle mid-term policy endorsements, endorsements issuance, cancellations, and reinstatements. Ensure adherence to turnaround time and quality benchmarks for policy servicing transactions. Seek clarifications or provide updates regarding incomplete submissions or pending tasks. Maintain a high level of professionalism in all communications and interactions. Compliance and Reporting: Adhere to regulatory and carrier-specific underwriting guidelines. Ensure data privacy and protection in line with client and company standards. Participate in audits, quality checks, and continuous process improvement initiatives. Training and Development: Attend regular training sessions to stay updated on underwriting processes, tools, and industry best practices. Participate in knowledge sharing and mentoring within the team. Interact with underwriters, operations leads, and other global team members through written and verbal communication. Participate in governance calls, reporting updates, and team huddles to track SLA/KPI performance. Proactively raise process improvement opportunities and support training or onboarding of new team members. Maintain logs, trackers, and dashboards for submission pipeline, policy issuance, and service-level tracking. Qualification Any Graduation

Experience Required: 0 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 8888850831 8888850832 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 Years What would you do? 8-10 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for? Good to have someone with experience in Re-Insurance Fac and Treaty business. Tracks and translates quality, timeliness, productivity, and service delivery requirements into individual, team, and unit metrics. Recommends how and what performance measurements to collect for performance data. Review and manage production and quality control reports and take appropriate action for improved results. Work independently on the largest and most complex accounts with limited direction from the underwriters, team lead, and/or underwriting managers. Reviews and analyzes the most complex premium allocations from clients and brokers and responds to all queries related to regulatory compliance, structure, fees, and progress execution. Develop skills, knowledge, and competencies of the underwriting assistants through coaching and providing feedback in cooperation with the team leader and/or underwriting manager. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge such as using VLOOKUP and running pivots Good problem-solving skills Good presentation skills Should have change advocacy to improve existing processes and approach to drive solution. Key Responsibilities: Understand end-to-end insurance business Analyse and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations of accounts Support the team by processing various tasks in the policy life cycle Operate process and ensure complete adherence to defined Service Level Agreements e.g. Productivity, Turn-around-time, Accuracy Timely maintenance of the various work trackers mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Regards Dipika Sharma 9623462146 7391077623 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include Candidate should have min 6months – 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences- Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Role & responsibilities To manage renewals by liaising and collaborating with stakeholders across all levels. To Connect with the allotted customers through Voice calls/SMSs/ E-mails/Whatsapp/Field visits/etc for renewals. To engage with the Orphan policyholders for renewals, provide service and refer to the concerned Sales teams for upselling (Service to Sales). To ensure smooth login of NB Cases, Resolving Discrepancies with Sales Teams To ensure daily receipt reconciliation & Banking. To Manage Branch Activities as per documented branch Processes, ensure Compliances. To facilitate customer servicing including claims. To ensure First Time Right (FTR) in all policy requests. To ensure Branch infrastructure facilities timely maintenance and to fix infrastructure discrepancies if any To identify, analyze, evaluate and mitigate the risk for Branch Ops Processes 80% Field job meeting customers for renewals.

1. Sales Support - Renewals, Cross Selling, Operational work, Client visit 2.Corporate Sales - Renewals & New Business target, Prepare RFQ, Client Visit 3.Retail Health Sales -New Business & Renewals target, Client visiit Experience - 1-5 years Perks and benefits PF, ESIC/GMC, GPA, GTLI, Gratuity,

Responsibilities: * Collaborate with sales team on new business opportunities * Evaluate risks, recommend coverage options * Maintain compliance with regulatory standards * Manage policy portfolio, ensure timely renewals

Role & responsibilities This is a Transaction processing role, where Transactions refer to the Servicing Requests raised by the customers throughout the policy life cycle excluding claims for eg : Nomination change, Policy alterations like Mode change / Rider addition/Policy re-instatement, Requested Payouts. The role requires the incumbent to process the servicing requests with Accuracy, within TAT and ensure closure end to end with communication for both success /decline transactions. Adherence to Process SOP, reporting and MIS management are an integral part of Transaction management. The role requires understanding of accounting entries and hands on core systems like Life Asia / CRM systems like CRMNext etc To monitor all Open calls to see if they are within SLA. To ensure adherence to Internal and IRDAI TATs Knowledge of various processes of policy servicing unit Consistently maintain a high level of accuracy in processing large volumes of transactions, achieving 100% accuracy To ensure processing of transactions following SOP To conduct daily EOD recon and ensure NIL miss out To ensure response to queries or enquiries raised by call center through task related to CIT processes To provide resolutions to the customer grievance within committed timelines To ensure zero complaints To ensure that all MIS/reports (monthly reports, quarterly reports, Audit requirements, regulatory requirements) which are deliverables of the respective POS Unit are done on regular basis To ensure that all RCSA & Audit actionable are done To assist in preparing monthly PPT for management review To analyze service requests raised and identify process improvement measures or measures towards automation which would enhance overall productivity Preferred candidate profile Ensures thorough follow-up with team to ensure customer concerns are resolved. Resolves fairly complex or non-routine problems, questions, or complaints; direct the most complex problems, questions, or complaints to the appropriate person or team. Collates and analyses data based on customer pain points and coordinates with other departments to ensure effective resolution of customer concerns and queries. Is able to articulate emails to communicate facts, ideas, feedback, suggestions and recommendations. Presents ideas articulately and in an organized manner. Actively participates in and contributes to discussions with confidence. Empathizes and supports team members in every possible way and voices one's view on own or related area of work. Responds to complex queries from stakeholders promptly and keeps superiors informed about own actions and their context. Acts to understand and responds appropriately to the concerns of others demonstrates openness and receptivity to new information. Builds positive and reciprocal relationships that benefit the function Applies a broad business understanding to improve the performance and processes of the group. Prioritizes work in alignment with business goals, acts and implements strategies and policies in accordance with the organizations strategies, objectives and goals. Identifies the developments in the internal and external business environment Reviews own actions against the organizations strategic plans. Understands and works towards goals set by Supervisor. Measures progress against targets. Seeks to understand reasons for obstacles and find ways to overcome. Eliminates unnecessary dependency and inefficiency in work processes and procedures. Synchronizes and aligns efforts with others towards attaining common goals. Involves employees in planning, problem solving and decision-making on matters that affects the team performance. Manage within available resources to deliver expected performance on task assigned. Displays broad level understanding of various product features and IRDAI regulations on policy surrender. Understands how various business drivers inter-relate & impact one's area of work. Has fair understanding of customer portfolio based on geography, channel, product and seasonality of customer. Conducts basic analysis on customer data and uses this data to design response model and engagement campaigns. Uses available technology, systems, techniques, processes and call center to preserve and retain existing customer portfolio.

Role & responsibilities Mandate Registration refers to the transaction wherein the consumer creates a recurring mandate against consumers account for the payments which are recurring in nature; Which in our context is insurance premium payments. The role requires the incumbent to process the mandate request received for eg : e-NACH registration / SI on Bank Account; performing activities of scrutiny, image cropping data validation, MIS management and improving efficiency in the process through TAT adherence and processing accuracy Preferred candidate profile Ensures thorough follow-up with team to ensure customer concerns are resolved. Resolves fairly complex or non-routine problems, questions, or complaints; direct the most complex problems, questions, or complaints to the appropriate person or team. Collates and analyses data based on customer pain points and coordinates with other departments to ensure effective resolution of customer concerns and queries. Is able to articulate emails to communicate facts, ideas, feedback, suggestions and recommendations. Presents ideas articulately and in an organized manner. Actively participates in and contributes to discussions with confidence. Empathizes and supports team members in every possible way and voices one's view on own or related area of work. Responds to complex queries from stakeholders promptly and keeps superiors informed about own actions and their context. Acts to understand and responds appropriately to the concerns of others demonstrates openness and receptivity to new information. Builds positive and reciprocal relationships that benefit the function. Applies a broad business understanding to improve the performance and processes of the group. Prioritizes work in alignment with business goals, acts and implements strategies and policies in accordance with the organizations strategies, objectives and goals. Identifies the developments in the internal and external business environment. Reviews own actions against the organizations strategic plans. Understands and works towards goals set by Supervisor. Measures progress against targets. Seeks to understand reasons for obstacles and find ways to overcome. Eliminates unnecessary dependency and inefficiency in work processes and procedures. Synchronizes and aligns efforts with others towards attaining common goals. Involves employees in planning, problem solving and decision-making on matters that affects the team performance. Manage within available resources to deliver expected performance on task assigned. Displays broad level understanding of various product features and IRDAI regulations on policy surrender. Understands how various business drivers inter-relate & impact one's area of work. Has fair understanding of customer portfolio based on geography, channel, product and seasonality of customer. Conducts basic analysis on customer data and uses this data to design response model and engagement campaigns. Uses available technology, systems, techniques, processes and call center to preserve and retain existing customer portfolio.

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy AdministrationMust have/ minimum requirementExperienced insurance operations professional with over 6 years of expertise in the UK Life, Pensions and Investment Services domain, specializing in Policy Administration. Candidates with equivalent experience in U.S. retirement services will also be considered. What are we looking for? Skillset:Graduate in any discipline.Willingness to work flexible shifts as per business needs.Strong verbal and written communication skills.Proficient typing skills with high attention to detail.Excellent time management skills and the ability to work independently with minimal supervision.Key Skills and Experience:Domain Expertise:Strong background in Life, Pensions and Investment Policy Administration, with a comprehensive understanding of insurance operations, customer servicing, and regulatory requirements. Candidates with equivalent experience in other insurance verticals are also considered.Subject Matter Expertise:Demonstrated experience in roles such as Domain Expert, Subject Matter Expert (SME), Trainer, or Quality Reviewer within insurance functions. Proven ability to provide domain guidance, support process accuracy, and drive quality standards.BAU & Beyond:Skilled in handling both business-as-usual (BAU) activities and contributing to process enhancements, training initiatives, and domain governance.Technical Proficiency:Working knowledge of Microsoft Office tools, with the ability to use Excel, Word, and PowerPoint for reporting, documentation, and training support. Roles and Responsibilities: Roles & Responsibilities:Policy Administration Processing:Handle end-to-end processing of Life, Pensions and Investments policy administration tasks, including mid-term adjustments and endorsements involving additions, deletions, or modifications to in-force insurance policies.Request Evaluation & Processing:Review policy administration requests for completeness and accuracy, process eligible requests, and proactively seek additional information or documentation when required.Stakeholder Coordination:Collaborate with internal and external stakeholders to ensure timely and accurate completion of policy administration activities.Regulatory Compliance:Ensure full compliance with all applicable regulatory requirements, internal procedures, and state/local laws governing insurance operations.Query Management:Investigate and respond to queries from business partners and client support teams with minimal turnaround time, ensuring clear and accurate communication.Team Support & Training:Provide query resolution support and deliver training/refresher sessions to team members to reinforce knowledge and improve performance.Documentation & Job Aids:Regularly review and update process guides and job aids, ensuring that all team members have access to accurate and current processing information.Change Management:Ensure effective dissemination of process updates, maintaining an update tracker/log for audit and reference purposes.Knowledge Assessments:Conduct periodic knowledge checks to identify gaps and implement corrective training to ensure continuous learning.Process Improvement & Automation:Actively participate in process improvement initiatives and support automation projects to drive efficiency and reduce manual effort.Quality Assurance:Adhere to established quality control standards, ensuring high accuracy in transaction processing and reducing errors.Prioritization & Execution:Apply strong organizational skills to identify and prioritize high-value transactions, ensuring timely completion.Project & BAU Management:Balance daily business-as-usual (BAU) responsibilities with assigned projects and special tasks, delivering results within defined timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation

Skill required: Retirement Solutions - Policy Servicing Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower:UK Life and Pensions- Policy Administration What are we looking for? Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ability work independentlyMust have/ minimum requirement:Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered.Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making.Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis. Roles and Responsibilities: Roles & Responsibilities:Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions).Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary.Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions.Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements.Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution.Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency.Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions.Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions.Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines. Qualification Any Graduation