64 Policy Servicing Jobs - Page 2

Skill required: Property & Casualty - Property and Casualty Insurance Designation: Insurance Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Experience in Property & Casualty Core Underwriting or Underwriting support serving Commercial Insurance Carriers or Brokers out of Shared Service centers or Third Party BPO Companies Extensive knowledge of end-to-end spectrum of services offered under the suite of General Insurance Underwriting Support and tasks doneSkills required:Rating, Quote, Policy Booking, Issuance, Mid-term endorsements, Renewals and an overview of ReinsuranceShould be able to collaborate well with Underwriters, Underwriting Assistants and Brokers as needed to be able to get closures on outstanding documentation Must have excellent communication both written and oral skills In this role, you will be managing workflow process and inventory handle policy maintenance inclusive of, contract amendments, customer & policy maintenance, broker of record changes. You will be managing terminations as needed in internal systems issuance of policy certificates to agents within desired timelines for Property, Auto, Workers Comp, Inland Marine, Travel and Marine Insurance (Commercial & Personal lines in the English Language) What are we looking for? Agility for quick learning Problem-solving skills Detail orientation Prioritization of workload Written and verbal communication Customer service attitude Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsTechnical Role & Responsibilities Policy Servicing Experience and Mid Term Policy EndorsementsExperience of Mid term endorsements supporting Commercial Lines business NAM region preferred UK or EMEA can be subject to evaluationPreferably supported Workers Compensation and Auto Endorsements – Primary lines Types of Endorsements mentioned below:-Name Insured Changes Loss PayeePayroll ChangesExperience ModDriver Updates/Auto Id CardCertificate of InsuranceOut of Sequence endorsementsPremium AuditsBureau CritsBureau - NCCI Fillings Premium FinanceCancellations & ReinstatementsWaiver of Subrogation Qualifications Any Graduation

We Have Urgent Requirement of TPA Manager

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job TitleAssociate Manager Business Operations, Life Insurance LocationPune- Work on all days from PhonePe Office About The Role : We are seeking a highly motivated and dynamic individual to join our team as an Associate Manager for Life Insuretech. In this role, you will be primarily responsible for fostering strong relationships with our business partners and driving initiatives to streamline our insurance issuance process. Your expertise in life insurance operations and keen negotiation skills will play a pivotal role in ensuring seamless customer experiences and minimizing business loss. Key Responsibilities: Interact closely with business partners to facilitate the issuance process effectively. ? Lead negotiations with partners to streamline underwriting rules, ensuring inclusivity for all customers. Demonstrate comprehensive knowledge of the life insurance industry to contribute to business growth strategies. Maintain open communication channels with underwriting and business teams to optimize sales experiences. Employ a meticulous approach to ensure zero business loss through process enhancements. Implement structural improvements with a customer-centric focus. ? Identify and address issues within the customer journey, negotiating process changes with partners. Stay abreast of industry trends and competitor USPs to drive process enhancements. ? Manage team members, oversee day-to-day operations, and drive continuous improvement. Visit Partner locations frequently to build relationships and streamline processes Additional Responsibilities: Collaborate with internal teams to monitor and manage daily category operations. ? Analyze root causes of errors and provide insights for issue resolution. ? Drive process automation initiatives and management information systems (MIS). ? Liaise with external partners and vendors to ensure smooth business flow. ? Define, develop, and communicate key metrics and trends to management teams. Create and maintain documentation related to processes, issues, and solutions. ? Utilize data analysis to drive business growth through product and technology interventions. Ideal Candidate Profile: Must have a background in Life Insurance and Insurance technology. ? Bachelor's degree in Business, Finance, Operations Management, or a related field (Master's degree is a plus). 1-3+ years of proven experience in operations/business within the Life Insurance industry. Strong analytical skills with the ability to interpret complex data and derive actionable insights. Exceptional written and verbal communication skills for effective interaction with business partners. Proactive problem-solving attitude toward operational challenges. ? Ability to effectively manage internal and external stakeholders. Experience in team leadership is advantageous. Advanced proficiency in Microsoft Excel, Google Sheets, and basic knowledge of SQL. ? Team experience is a plus. Candidates from Tier 1/2/3 colleges are encouraged to apply. Willingness to travel to Partner locations. Join us in revolutionizing the insurance industry and making a positive impact on the lives of our customers PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

Job Description: Ensure TAT of Branch processing (Scrutiny / PID / Receipting / Issuance etc. ) Ensuring smooth processing at branch level by distributing load with in Team. Communicating the rejected proposals to Sales team for clearance. Daily proposal inward report. Responsible for driving all initiatives on e-Policy. PDA reconciliation. s Training & inductions. Co-ordinating Audits. Handling refund processing. Cover note Management. HO Requirement and Mail Reverts. Walk-in register maintenance. Deficiency Follow-up. QC and POZ Daily. Portal Issues Coordination. System Slowness Tracking. Agri Policy Servicing. Rights Management. Roles & Responsibilities: Web ID creation. Temp Receipt. Agency Licensing. Pre Policy Follow-up. NCB Recovery Letter. Endorsements. PDA reconciliation. TR Approvals. IT Calls and Bugs Requirement. Ensure Timely Dispatch and Archivals. Daily premium balancing and verification. MSO co-ordination & visit. Reconciliation of Floats & Temporary receipts. Weekly meeting with marketing team/partners. Online Payments. BG Recovery. BASS Attendance. Archival. Inter department co-ordination and Stakeholder Engagement. PIS Generation.

Skill required: Property & Casualty- Underwriting Support - Underwriting Designation: Underwriting Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? As an Underwriting Support in the Property & Casualty (P&C) domain, you will be part of a high-performing team supporting underwriting activities for a leading US-based insurance client. You will contribute to the end-to-end underwriting lifecycle "” from new business submissions, risk data analysis, and clearance to endorsement processing and issuance. Your support will ensure underwriting decisions are well-informed, timely, and compliant with regulatory and carrier-specific guidelines.You will work closely with underwriters, brokers, and internal teams to deliver high-quality underwriting support by reviewing submissions, validating information, performing data entry, managing documentation, and processing endorsements. Your contribution will directly influence client satisfaction, service-level agreement (SLA) adherence, and operational excellence.Define Insurance policy and calucating premium including terms and condition for P*C What are we looking for? Underwriting support functions including submission intake, clearance, risk validation, quote preparation, and document issuance. Familiarity with US P&C lines of business such as Commercial Auto, General Liability, Property, Workers' Compensation, and Excess & Surplus (E&S). Knowledge of ACORD forms, ISO guidelines, and other regulatory requirements. Experience working with tools and platforms associated with US domain Microsoft Excel (pivot tables, VLOOKUPs) and basic reporting skills. Exposure to client communication through email and collaboration platforms like MS Teams. Awareness of regulatory considerations related to surplus lines taxes, admitted vs. non-admitted markets, state-specific form filings, and insurer guidelines Willingness to work in shifts aligned with US time zones. A foundational understanding of the Property & Casualty insurance industry, specifically the US market. Keen attention to detail and the ability to process high volumes of information with accuracy. Strong analytical and communication skills to interpret and relay underwriting information. Flexibility to work in a fast-paced, deadline-driven environment with shifting priorities. Roles and Responsibilities: Review and process underwriting submissions for new business and renewals. Validate risk data and ensure completeness of documentation before routing to underwriters. Perform clearance and deduplication using client-specific systems and tools. Enter accurate information into underwriting systems and maintain appropriate audit trails. Upload and manage supporting documentation including applications, loss runs, and inspection reports. Generate quotes and policy documents as per instructions and compliance standards. Endorsement and Issuance Processing: Handle mid-term policy endorsements, endorsements issuance, cancellations, and reinstatements. Ensure adherence to turnaround time and quality benchmarks for policy servicing transactions. Seek clarifications or provide updates regarding incomplete submissions or pending tasks. Maintain a high level of professionalism in all communications and interactions. Compliance and Reporting: Adhere to regulatory and carrier-specific underwriting guidelines. Ensure data privacy and protection in line with client and company standards. Participate in audits, quality checks, and continuous process improvement initiatives. Training and Development: Attend regular training sessions to stay updated on underwriting processes, tools, and industry best practices. Participate in knowledge sharing and mentoring within the team. Interact with underwriters, operations leads, and other global team members through written and verbal communication. Participate in governance calls, reporting updates, and team huddles to track SLA/KPI performance. Proactively raise process improvement opportunities and support training or onboarding of new team members. Maintain logs, trackers, and dashboards for submission pipeline, policy issuance, and service-level tracking. Qualification Any Graduation

Experience Required: 0 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 8888850831 8888850832 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge Good problem-solving skills Regards Sukhjit 8054864193 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting Senior Analyst Qualifications: Any Graduation Years of Experience: 5 - 8 Years What would you do? 8-10 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for? Good to have someone with experience in Re-Insurance Fac and Treaty business. Tracks and translates quality, timeliness, productivity, and service delivery requirements into individual, team, and unit metrics. Recommends how and what performance measurements to collect for performance data. Review and manage production and quality control reports and take appropriate action for improved results. Work independently on the largest and most complex accounts with limited direction from the underwriters, team lead, and/or underwriting managers. Reviews and analyzes the most complex premium allocations from clients and brokers and responds to all queries related to regulatory compliance, structure, fees, and progress execution. Develop skills, knowledge, and competencies of the underwriting assistants through coaching and providing feedback in cooperation with the team leader and/or underwriting manager. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Experience Required: 1 to 3 Years Job Description: Good written & verbal communication Demonstrates behaviors consistent with the organizations values Basic understanding of Insurance & reinsurance Excellent analytical skills Basic excel knowledge such as using VLOOKUP and running pivots Good problem-solving skills Good presentation skills Should have change advocacy to improve existing processes and approach to drive solution. Key Responsibilities: Understand end-to-end insurance business Analyse and input data into systems / databases Process requests basis various rules (both subjective and objective judgement involved) Issue policies / invoices on behalf of the client Reconciliations of accounts Support the team by processing various tasks in the policy life cycle Operate process and ensure complete adherence to defined Service Level Agreements e.g. Productivity, Turn-around-time, Accuracy Timely maintenance of the various work trackers mention your Current CTC/Expected CTC / Notice Period And Current Location. All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Note : - We don't Charge Any fees at any stage of the recruitment process. Regards Dipika Sharma 9623462146 7391077623 If your calls are not answered then whats app your profile on 8888850831 and we will call you back.

In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Stay up to date on new policies, processes, and procedures impacting the Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Associate need to report to work from office mandatory Requirements for this role include Candidate should have min 6months – 1year experience Display good analytical skills Should have basic insurance knowledge Possess excellent communication skills Should have typing speed with minimum 21WPM. Ready to work in complete Night Shift. Should be flexible & adopt to situations Should extend support to the team during crisis period Ready to relocate as per the business requirement. Should be confident, aggressive and result oriented Preferences- Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

PDA reconciliations Training inductions. Co-ordinating Audits. Handling refund processing. Cover note Management. HO Requirement and Mail Reverts. Walk-in register maintenance. Deficiency Follow-up. QC and POZ Daily. Portal Issues Coordination. System Slowness Tracking. Agri Policy Servicing. Rights Management. Web ID creation. Temp Receipt. Agency Licensing. Pre Policy Follow-up. NCB Recovery Letter. Endorsements. PDA reconciliation. TR Approvals. IT Calls and Bugs Requirement. Ensure Timely Dispatch and Archivals. Daily premium balancing and verification. MSO co-ordination visit. Reconciliation of Floats Temporary receipts. Weekly meeting with marketing team/partners. Online Payments. BG Recovery. BASS Attendance. Archival. Inter department co-ordination and Stakeholder Engagement. PIS Generation. Maintaining signing Daily Premium Cash register. Following with Proc.

Looking for a candidate as a Claims Reconciliation Manager for a Insurance & Claims Company based in Pune Exp. in End to End Reconciliation from Insurance Sector is must Fixed night Shift -6PM to 3AM Interested Candidate revert Back Required Candidate profile Demonstrates knowledge of insurance and claims industry Claims Management Risk Management Insurance Programs Reconciliation Understanding of Banking and services.

Major Responsibilities - Service Call attending and Registration - ASC Service Claim Management - Spares Management - Claim Documentation - Site Visits if required - Spares Booking and Dispatch Key Result Areas - Service Documentation - Insurance Claim Settlement - ASC Coordination - Claim Documentation

Should coordinate with Point of Sales Person Agents, provide quotes, follow up with agents, provide them product information, quotations, issue policies and assist them on claim servicing. Tele calling to agents is also involved in the job profile.

Greetings!! Hiring for Business Analyst with Life Insurance and Policy Servicing. Exp- 3+ years Loc- Lower Parel , Mumbai Apply/ share cv to preethi.kumar@harjai.com

Data analysts collect and store data related to sales, market research, logistics, linguistics, or other behaviors. They bring their technical expertise, ensure the quality and accuracy of that data and process shape.

Data analysts collect and store data related to sales, market research, logistics, linguistics, or other behaviors. They bring their technical expertise, ensure the quality and accuracy of that data and process shape.

Exp - 2 Years + Skills - Manual Testing + Working exp in Health Insurance domain Should have experience with any front end application. e.g, TCS Bancs, Group Asia, Life Asia etc.

Knowledge & Experience 10+ years of total work experience in Business Analyst Role worked on Policy Admin System/Web/Mobile Application projects preferably in Life Insurance domain. Proven experience in life insurance, with a strong focus on policy servicing, payouts, and renewals. Hands-on experience with digital initiatives, automation, and customer service technologies. Proficiency in integrating and managing communication platforms like WhatsApp for customer engagement. Strong analytical, problem-solving, and decision-making skills. Technical Skills: Proficiency in SQL. Strong understanding of software development methodologies, including Agile, Scrum, and Waterfall Should have Managed end-to-end policy servicing projects, including policy issuance. Developed and implemented strategies to optimize policy renewals, ensuring high retention rates. Must collaborate with cross-functional teams to identify opportunities for improving the renewal process. To monitor renewal metrics and provide insights to enhance customer retention. Lead and manage digital initiatives aimed at improving customer servicing, such as online policy management tools, self-service portals, and mobile applications. Identify and implement automation opportunities to streamline operational processes and reduce manual intervention. Collaborate with IT and product teams to design and deploy innovative digital solutions for enhanced customer experience.

*Business Analyst in Life Insurance domain * Relavant experience min 5 yrs in Life Insurance domain New business, Policy Servicing * Ability to interact with the business of a particular domain * Ability to capture business requirements in detail * Knowledge of Ingenium policy Admin System preferred. * Ability to transfer the requirements to the technical team and test the deliverables * Give suggestions for improvement of the process/systems etc a value add. * Technical knowledge on PL SQL preferred * Work location CLO Seawoods Mumbai. General shift but should be able to work sometimes beyond office time and weekends or holidays

Operate from Bank partner call center floor. Create relationship with Virtual Relationship Managers of Bank Conduct training for VRMs of Bank about the multiple products available from Max Life Insurance. Penetrate leads from bank employees and sell life insurance products to bank customers. Provide policy servicing as an when required. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 2/2 to 3/3-4 years of experience in LI Banca sales Good communication skills - English (mandatory) Age group 21-32 years Location New Mumbai (Airoli)

Operate from Bank partner call center floor. Create relationship with Virtual Relationship Managers of Bank Conduct training for VRMs of Bank about the multiple products available from Max Life Insurance. Penetrate leads from bank employees and sell life insurance products to bank customers. Provide policy servicing as an when required. Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on concepts in life insurance and new product introductions. MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 2/2 to 3/3-4 years of experience in LI Banca sales Good communication skills - English (mandatory) Age group 21-32 years

Domain SME, Policy Servicing Compensation for Agency UAT Coordination: Collaborate closely with the existing testing team, providing guidance and motivation to execute UAT cases efficiently Take ownership of UAT processes, ensuring alignment with project objectives, and offer support as needed Insurance Domain Knowledge: Deep understanding of core insurance workflows, including familiarity with applications like eBao, Agency Sales, DMS, SFDC, Quote management, letter generation, batch processing, and day-end activities Daily Tracking and Reporting: Track and report daily testing metrics, including test case counts and productivity Proactively resolve challenges to maintain testing momentum and keep stakeholders informed of UAT progress and outcomes Risk and Issue Management: Identify potential risks and dependencies, taking pre-emptive actions to address issues that could impact project timelines Advocate for testing team readiness in risk assessments, ensuring project expectations are met Test Strategy and Execution: Design and implement comprehensive end-to-end (E2E) test scenarios, ensuring thorough coverage of business flow requirements for both new and migrated customer journeys Identify and coordinate test data needs across multiple integrated applications to support seamless testing execution Stakeholder Communication and Sign-Off: Act as a point of contact with business users, sharing test evidence and managing the sign-off process for completed testing Communicate UAT results clearly, ensuring transparency and reliability with stakeholders at all levels Continuous Improvement: Continuously monitor UAT processes and introduce improvements to enhance efficiency and accuracy Maintain a solution-focused approach, promoting a growth mindset within the testing team

Manager - Policy Servicing Risk & Audit 3+ years Mumbai Looking for an experienced Policy Servicing Risk & Audit professional in the Insurance industry to drive compliance, risk assessment, and operational audits . The role involves regulatory adherence, fraud risk mitigation, and process enhancement . Ideal candidates should have audit expertise, analytical skills, and regulatory knowledge Key Responsibilities: 1. Conduct risk assessments and audits related to policy servicing and operational compliance. 2. Ensure adherence to RBI regulations, internal policies, and industry best practices . 3. Identify gaps, inefficiencies, and fraud risks , implementing corrective measures. 4. Develop and maintain risk registers, audit reports, and compliance dashboards . 5. Collaborate with cross-functional teams to strengthen internal control mechanisms. Requirements: 1. Experience: 3-7 years in risk management, audit, or policy servicing in BFSI/NBFC . 2. Expertise: Strong knowledge of regulatory frameworks (RBI, NBFC norms, ICAAP, SOX, etc.) . 3. Analytical Skills: Ability to assess risks, conduct audits, and provide actionable insights . 4. Attention to Detail: Skilled in documentation, MIS reporting, and fraud risk monitoring 5. Tech-Savvy: Proficiency in data analytics tools, Power BI, and risk assessment software . If you are interested, apply at shweta.arora@hipotz.com. Profile keywords: #RiskManagement #Audit #PolicyServicing #Compliance #Lifeinsurance #RegulatoryRisk #FraudDetection #RiskAssessment #InternalAudit #OperationalExcellence.

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