Bpo calling inbound process Cognify Digital

1.0 - 5.0 years

0 Lacs

delhi

On-site

Responsibility Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Job Types: Full-time, Fresher Benefits: Health insurance Schedule: Day shift Performance bonus Experience: total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person,

Posted 5 months ago

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Assistant Manager / Team Leader - Training Paisabazaar

5.0 - 9.0 years

0 Lacs

haryana

On-site

You will be responsible for conducting New Hire Orientation Programs to onboard candidates and evaluate them based on various parameters for certification. Enhancing their understanding of company products, policies, processes, and services will be a key aspect of your role. Providing On Job Training to newly joined employees during their initial 3 months and monitoring their productivity regularly will be crucial for their development. Identifying training needs by working closely with management and providing counseling when required will be part of your responsibilities. You will also be conducting Motivational Sessions for high vintage low-performing employees and auditing calls of DIP c...

Posted 5 months ago

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