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1.0 - 6.0 years
1 - 3 Lacs
bhubaneswar, cuttack, jajpur
Work from Office
Deal with the walk-in customers in branch Will have to work on the leads given from branch Set up a meeting with potential customers and close the deal Mostly branch-work Required Candidate profile Graduation or Above Age 21 to 40 Years Minimum 8 Months experience in any sales Fresher's Can't Apply Good Communication ship Vacancy in All South location Perks and benefits - Incentive - Life Insurance Cover - Paid Leave
Posted 1 week ago
0.0 - 3.0 years
0 - 2 Lacs
pune
Work from Office
Job Description Acts as an interface between the TPA, Insurance Company and the hospital. Responsible for investigation of suspicious claims. Effective usage of Fraud control measures. Act as a backend support to the TPA. Responsible for data mining and analytics related to Fraud and Investigation (IFD) Field visit for investigation purpose. Open to travel. Desired Candidates Profile Qualification Any Graduate Experience Fresher - 2 Years Exp. Profile Executive If interested kindly share your resume to recruitment1@mdindia.com
Posted 1 week ago
8.0 - 15.0 years
12 - 28 Lacs
bengaluru, karnataka, india
On-site
ROLE RESPONSIBILITIES Take ownership of Guidewire ClaimCenter development to implement and adapt to evolving business requirements. Collaborate with Business Analysts , Development, and QA teams to scope, size, plan, develop, implement, and support projects within the Claims portfolio . Ensure solutions include robust unit and functional testing with a high level of code coverage. Oversee the support and maintenance of the ClaimCenter ecosystem , including integrations with Policy, Financial, CRM systems , external bureaus, third-party vendors, and service providers. Develop, manage, and maintain comprehensive technical and solution documentation, such as architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks. Establish, maintain, and enforce engineering standards for security, secure coding practices, logging, alerting, build processes, deployment pipelines, and system integrations. TECHNICAL QUALIFICATIONS 8+ years of experience in the IT field, including 6+ years in Guidewire ClaimCenter integration development roles. Deep expertise in Guidewire APIs, GX Model, and Product Models . 4+ years of experience with Scrum or other Agile development methodologies. 6+ years of hands-on experience with J2EE, Apache Tomcat, XML, Web Services, and RDBMS (SQL Server preferred ). Advanced proficiency in XML, GUnit, Jenkins, Git/Subversion/TFS , and code quality tools such as SonarQube and Netsparker. Strong working knowledge of application servers like Apache Tomcat or similar platforms. Proficient in Java and GOSU programming with solid object-oriented design and development (OODD) fundamentals. Extensive experience developing batch processes, message queues, and event messaging within Guidewire ClaimCenter. Hands-on expertise in product migrations and conversions by building migration utilities leveraging ClaimCenter APIs. Proven experience with DevSecOps practices, including establishing and managing CI/CD pipelines for Claims builds and deployments. GENERAL QUALIFICATIONS In-depth experience in the Property and Casualty (P&C) insurance domain, with a preference for commercial insurance. Strong problem-solving skills and a demonstrated ability to manage resource planning, portfolio planning, and budgeting effectively. Good written and verbal communication skills. . Guidewire ClaimCenter Certification is highly preferred.
Posted 1 week ago
3.0 - 8.0 years
5 - 11 Lacs
gurugram
Work from Office
Summary: The SME (Subject Matter Expert) is a highly knowledgeable and strategic individual who champions Google Ads best practices within the company. They act as a trusted resource for various teams, ensuring everyone leverages Google Ads effectively to achieve customers marketing goals. As a SME, you'll be a thought leader within our team. You'll leverage your in-depth product knowledge to guide high-spending clients in maximizing the return on their Google Ads investments. You'll also play a key role in shaping the future of Google Ads by providing strategic insights and collaborating on Google ads performance. Qualification/Experience: Experience in digital marketing with a strong focus on Google Ads. Proven track record of success in managing complex Google Ads campaigns for large or enterprise-level clients. In-depth knowledge of Google Ads features, functionalities, and best practices across all campaign types (search, display, video, shopping). Experience in customer facing support roles in Phone, Chat and Email channel A passion for staying up to date on the latest Google Ads developments and industry trends. Responsibilities: Serve as a trusted advisor to clients, providing expert guidance on Billing methods, Policy disapprovals, Campaign strategy, optimization, and best practices. Support Real Time internal teams, handle escalated customer issues and close with the clients, 24/7 support to the agents to enable them to provide timely and accurate resolution. Deep dive into client campaign data to identify performance opportunities and areas for improvement. Play client facing role in case of escalated issues by the team for complete closure Stay up to date on the latest Google Ads features and product updates, translating them into actionable strategies for clients. Identify and document best practices from consults data specifically relevant to the Platinum client Knowledge Management: Share deep dives on top issue types consulted with L2 & SMEs and stay up to date on the latest Google Ads features, updates, and best practices, and share this knowledge internally. Product Expertise: Stay informed about current trends and best practices in the digital advertising landscape. Skills - In-depth knowledge of the Google products and services in scope of Troubleshooting Passion for the product and the customer Excellent analytical skills with the ability to interpret complex campaign data and identify trends. Strong communication skills, with the ability to explain technical concepts in a clear and concise manner. Experience collaborating with clients at a strategic level and building strong relationships. Understanding of advertisers needs and behaviour Ability to identify and prioritize process improvement opportunities Active listening and understanding customer needs Interested can contact- 8735040795 (WhatsApp) / priya.r@manningconsulting.in
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Senior Associate - Policy, Risk Management Services The Risk Management team at EY plays a crucial role in managing the internal risks of the firm associated with accepting a new client or an engagement, or risks associated with any of our ongoing audit/non-audit engagements. Formed in the year 2007, the Risk Management team is growing rapidly as a Centre of Excellence for all standardized quality/compliance-related activities that can be efficiently undertaken from the Global Delivery Services location. The volume and complexity of legal and regulatory requirements that EY is required to meet continue to grow, and as a result, the quality of EY policies needs to continually improve. The current opportunity to join the Executive Risk Management (RM) Policy team provides the successful candidate an opportunity to learn and grow while understanding the best practices in corporate policy and support the delivery of new and refreshed policies across the organization. The role also offers the successful candidate the opportunity to work with senior members of the Policy team and across business enablement functions, and service lines more broadly to increase visibility and awareness of EY policies. This position is ideal for a team player who likes to maintain daily virtual contact with people across locations and teams. This position is designed for people who like to be challenged and want to grow in a dynamic, multicultural environment with modern tools. You will report to the Assistant Manager/Assistant Director in the Policy team. Your key responsibilities Technical expertise: - Perform an initial review of submissions from client teams, evaluate completeness, accuracy, and appropriateness of proposed requests - Deliver high-quality, client-ready output with minimal supervision - Work independently to drive the process requests to completion - Reference existing policies, research on EY platforms, and propose solutions to issues - Support strategic and complex processes as well as ad hoc projects at GDS-RMS - Assist in transitioning new processes from Risk Management at Global or Regions to GDS - Help design processes and transfer to others in GDS-RMS for recruitment, training, and deployment - Support and manage key operational activities at the RM Executive Skills and attributes for success: - Manage client expectations in a high-pressure, changing environment while maintaining a calm, professional working style - Possess excellent communication skills (oral and written) - Bring innovation to improve processes and work products and have the ability to learn/adapt quickly when required - Ability to manage multiple projects with accuracy, timeliness, and problem-solving skills - Strong commitment to quality and self-motivated learning - Client-focused with an eye for detail and potential issues/conflicts to manage the risks before they occur - Willingness to work more than standard hours, as needed - Proficient in utilizing or eager to learn web design platforms To qualify for the role, you must have: - MBA degree with at least 3-6 years of experience - Absolute fluency in spoken and written English; excellent listening comprehension skills - Ability to work independently with well-developed problem-solving skills and understanding of processes - Excellent knowledge of MS Office Suite (Word, Excel, PowerPoint, Power BI, Outlook, and Teams) - Deep technical understanding of, and experience in the RM function preferred Ideally, you'll also have: - Credible experience working in a fast-moving, client-driven environment - Knowledge of the difference between risk advisory and risk management - Good presentation skills - Critical thinking skills with the ability to independently solve problems with data analysis Technologies and Tools: Experience in MS office suites like Microsoft Office Suite i.e. Word, Excel, PowerPoint, Outlook, and Teams, Power BI, etc. What you can look for A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment A team that has its foundation in the core values of trust, respect, and teaming The team focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills Opportunities to work with Global risk management teams on strengthening and monitoring EY policies and compliance framework What we offer: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Senior Program Manager (7I) in the Employee Relations function at R1, your role will involve managing employee grievances, disciplinary cases, and performance improvement cases at the designated site. You will play a crucial role in ensuring that all employee relations activities are handled fairly, consistently, and in compliance with legal requirements. Working closely with management and employees, your aim will be to foster a positive work environment and address issues promptly and effectively. Your key responsibilities will include: Grievance Management: - Acting as the primary point of contact for employee grievances. - Conducting thorough investigations into grievances in a timely manner. - Collaborating with relevant stakeholders to resolve grievances. - Maintaining detailed records of all grievance cases and outcomes. Disciplinary Case Management: - Managing the disciplinary process in accordance with company policies and legal requirements. - Conducting investigations into disciplinary issues, including interviews with involved parties. - Providing recommendations for disciplinary actions and ensuring consistent application across the site. - Documenting all disciplinary cases and maintaining confidentiality. Performance Improvement: - Working with managers to identify employees who require performance improvement plans (PIPs). - Developing and implementing PIPs in collaboration with managers and employees. - Monitoring progress and providing ongoing support to employees on PIPs. - Evaluating the effectiveness of PIPs and making necessary adjustments. Policy and Procedure Compliance: - Ensuring that all employee relations activities comply with company policies, procedures, and legal requirements. - Staying updated on relevant labor laws and regulations. - Providing training to managers and employees on employee relations policies and best practices. Skip Connect / Focus Group Discussions: - Fostering a positive work environment through effective communication and conflict resolution. - Conducting regular meetings with employees to address concerns and gather feedback. - Promoting an open-door policy and ensuring confidentiality with respect to the feedback shared. Reporting and Analytics: - Preparing regular reports on employee relations activities and trends. - Analyzing data to identify patterns and areas for improvement. - Providing insights and recommendations to senior management. Qualifications required for this role include: - Bachelor's degree in Human Resources, Business Administration, or related field. - Minimum of 8 years of experience in employee relations or a similar role. - Strong knowledge of labor laws and regulations. - Excellent communication and interpersonal skills. - Ability to handle sensitive and confidential information with discretion. - Strong problem-solving and conflict-resolution skills. - Proficiency in HRIS (Workday or similar tools) and other relevant software. Additional Information: - This role may require occasional travel to other sites. - The Employee Relations Lead must be able to work independently and as part of a team.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
Yokogawa is a renowned award-winning company recognized for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards. As a leading provider of industrial automation, test and measurement, information systems, and industrial services across various industries, our primary goal is to contribute towards shaping a better future for our planet. We are actively involved in supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more, aligning with the United Nations sustainable development goals through our expertise in measuring and connecting. Our global team consists of 18,000 dedicated employees working in over 60 countries, all driven by the common mission to "co-innovate tomorrow." We are seeking dynamic individuals who share our passion for technology and environmental sustainability. In exchange, we offer exceptional career growth opportunities within a diverse and inclusive global culture that values respect, collaboration, integrity, value creation, and gratitude as core principles. Responsibilities: Administration: - Perform data entry into company systems, ensuring accuracy and accessibility of information. Document Preparation: - Utilize standard office software to format letters, memoranda, and routine reports. Document Management: - Maintain files and records efficiently. Operating Machine or Equipment: - Operate various machines and equipment, adjusting variables for optimal efficiency. Work Scheduling and Allocation: - Organize daily work schedule according to changing priorities. Improvement/Innovation: - Embrace changes at work and offer support when required. Customer Relationship Management / Account Management: - Establish contact and build rapport with existing customers through calls or in-person interactions. Internal Client Relationship Management: - Ensure positive interactions with internal clients through courteous behavior. Personal Capability Building: - Enhance procedural and technical skills through assessment, development planning, formal training, and coaching activities. Behavioral Competencies: Drives Results: - Consistently achieves goals and delivers expected results, even under challenging circumstances. Maintains focus and effort to complete tasks in a timely manner. Tech Savvy: - Anticipates and adopts innovations in digital and technology applications relevant to the role. Learns and adapts to new technologies effectively. Skills: Verbal Communication: - Express ideas, formulate plans, and policies through clear and effective verbal communication. Computer Skills: - Understand and utilize standard office equipment and software packages effectively. Planning and Organizing: - Plan, organize, and prioritize activities to efficiently meet objectives. Health and Safety: - Manage and apply safe work systems effectively. Numerical Skills: - Understand numerical concepts and analyze reports accurately. Equipment Utilization: - Ensure optimal utilization of production plant, equipment, and materials. Office Systems Management: - Select and deploy appropriate office systems for maximum efficiency. Policy and Procedures: - Monitor, interpret, and align with organizational strategies and work objectives. Education: - Upper Secondary School General Experience: - Basic experience with simple office/operational systems (4 to 6 months) Managerial Experience: - None If you are being referred to one of our roles, kindly inquire with your connection at Yokogawa about our Employee Referral process.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a member of Expedia Group's People Technology Team, you will play a crucial role in designing, analyzing, and developing projects to refine the Workday platform and meet global requirements. Your hands-on work will involve designing, configuring, and rolling out Workday module changes while identifying efficiency opportunities to increase organizational efficiency across boundaries. You will take a whole systems approach to analyze issues, ensuring all components are identified and accounted for. Additionally, you will research and analyze complex technical data, collaborate with cross-functional teams, and engage with various stakeholders to bring tech dreams to life. To excel in this role, you should have experience in configuring Workday HCM, Security, Compensation, Time & Absence, or any additional module for about 1-2 years. Your skillset should include crafting detailed Workday reports and dashboards, and you should hold a Workday/Workday Pro HCM, Compensation, or Time & Absence certification. Strong communication skills, a passion for automation and data integration, and a Bachelor's or Master's degree in information science, computer science, business, or equivalent real-world experience are essential. You should also be adept at stakeholder coordination, policy and process understanding, and have a good understanding of Agile Methodology, Software Development Lifecycle, and tools like Jira & ServiceNow. Expedia Group values diversity, inclusivity, and belonging, and offers a full benefits package including exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources to fuel your passion for travel and ensure a rewarding career journey. If you are looking to shape the future of travel and be part of a vibrant and welcoming community, Expedia Group is the place for you. Join us in building a more open world where differences are celebrated, and everyone belongs.,
Posted 1 week ago
4.0 - 10.0 years
0 Lacs
haryana
On-site
The AVP, Disputes is responsible for providing leadership, development, and capability uplift to Associates in order to support customers and deliver superior customer service for all transactions. As the Lead, you will drive operational efficiency, productivity, and ensure compliance with risk and compliance obligations while assisting customers in achieving their goals. This role involves managing operational metrics, providing leadership, coaching, and development to Advisors. The ideal candidate should possess the following capabilities, experience, and qualifications: **Required Skills:** - Minimum of 10 years of Operations knowledge - Experience in people leadership and coaching, preferably in a banking operations environment - Proficiency in Workforce Management Skills - Knowledge and experience in core banking, collections/disputes, or fraud (an added advantage) - Understanding of policy and verification requirements - Minimum of 4 years of experience in Australian banking - Proven financial analysis capability **Essential Skills:** - Knowledge and experience in Disputes/Fraud analysis processes and banking - Leadership capability - Expertise in Credit and Business/Home lending - Strong customer service skills - Excellent written and communication skills If you have a passion for leadership, operational excellence, and customer service, and meet the above requirements, we encourage you to apply for the position of AVP, Disputes.,
Posted 1 week ago
2.0 - 7.0 years
0 - 0 Lacs
noida
On-site
Job Description: We are seeking a dedicated and empathetic individual to join our team as a Patient Relations Specialist. In this role, you will be the primary point of contact for patients, assisting them in understanding the terms and conditions of their health insurance policies. Additionally, you will be responsible for facilitating the reimbursement process by accurately filing reimbursement forms on behalf of the patients. Responsibilities: Interact with patients to provide clear explanations of their health insurance policy terms and conditions. Assist patients in understanding coverage details, including copayments, deductibles, and benefits. Guide patients through the reimbursement process and ensure accurate completion of reimbursement forms. Stay updated on changes in insurance policies, regulations, and procedures related to reimbursement. Qualifications : Bachelor's degree in healthcare administration, business administration, or related field preferred. Minimum of 2 years of experience in a hospital setting or insurance company, specifically in dealing with third-party administrators (TPAs) and health insurance processes. Strong interpersonal skills with the ability to effectively communicate complex information to patients. Excellent organizational skills and attention to detail. Proficiency in computer applications like Microsoft Office. Ability to work independently and collaboratively in a fast-paced environment. Commitment to maintaining confidentiality and adhering to ethical standards. Knowledge of medical terminology
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
faridabad, haryana
On-site
As a Shift Supervisor, your main role is to lead a team of employees in performing maintenance or service functions efficiently and effectively. You will be responsible for ensuring that tasks are completed within specific timeframes, maintaining quality standards, and adhering to cost constraints. As you progress to more senior levels, your responsibilities may involve troubleshooting complex issues and handling tasks such as machine installation/replacement or electrical/mechanical work. Your key responsibilities will include: Site Maintenance: Engage in various site maintenance activities while working within the established maintenance plan to achieve set outcomes. Equipment Maintenance and Repair: Troubleshoot and diagnose highly complex equipment and systems for emergency repairs. Operations Management: Supervise team members working within established operational systems. Leadership and Direction: Explain the local action plan to support team members, aligning their work with the broader business plan, and motivating them to achieve business goals. Work Scheduling and Allocation: Develop work schedules to meet commitments, approve overtime or additional resources as necessary. Performance Management: Respond to personal objectives and utilize performance management systems to enhance individual performance. Health, Safety and Environment: Ensure compliance with Health, Safety, and Environment policies, identify risks, and promote safe working methods within the team. Quality: Plan and coordinate product and process testing, implement corrective actions, and monitor improvements. Operational Compliance: Identify instances of non-compliance and escalate issues as needed. Internal Communications: Support team members in utilizing internal communication systems effectively. Organizational Capability Building: Identify development needs, plan actions to build capabilities, and provide training or coaching to enhance performance. Maintenance and Repair Planning: Coordinate repair, maintenance, and construction work to meet cost, time, and quality standards. Improvement/Innovation: Identify areas for improvement and utilize change management programs to address them. Knowledge Management System: Support team members in utilizing knowledge management systems efficiently. Project Management: Work within project management plans to achieve specific goals. Your skills should include: - Planning and Organizing - Policy and procedures - Verbal Communication - Action Planning - Review and Reporting - Health and Safety - Adaptive Mindset - Masters Service Conversations Education: Short-Cycle Tertiary Education Experience: Over 3 years to 6 years Join us in this role to contribute to the maintenance and service functions of our organization while continuously striving for excellence and innovation.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As a Quality Analyst specializing in ADSEO (Safety) at ByteDance in Gurgaon, you will be a part of the Trust & Safety Team dedicated to creating a safe online environment for users to discover, create, and connect. Your role involves conducting daily audits, analyzing errors, providing feedback to teams, and implementing effective training plans to ensure adherence to policies and processes. You will also be responsible for guiding new joiners, monitoring productivity targets, and collaborating with overseas quality analysts to improve quality standards. Your qualifications include a Bachelor's degree or equivalent experience in a short video product user industry, along with at least 1 year of QA or relevant experience in trust and safety or policy within a major tech or media company. You should demonstrate strategic thinking skills, familiarity with business needs, and the ability to collaborate with various levels of management. Proficiency in Microsoft Office Suite and a quick learning ability in a fast-paced environment are essential. ByteDance, founded in 2012, aims to inspire creativity and enrich life through its diverse range of products such as TikTok, Lemon8, and CapCut. By joining ByteDance, you will be part of a global team that values creativity, diversity, and inclusion. The company is committed to creating an inclusive workplace that celebrates diverse voices and promotes employee wellbeing. Trust & Safety at ByteDance is a crucial aspect of maintaining a safe platform for users. As a Quality Analyst, you will play a key role in ensuring the safety and empowerment of the online community. ByteDance acknowledges the demanding nature of this role and is dedicated to providing support, comprehensive programs, and promoting physical and mental wellbeing for all employees. Join us in our mission to inspire creativity, enrich lives, and create a safe online environment for all users.,
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
You should have a Bachelor's degree or equivalent practical experience along with at least 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field. Preferred qualifications include experience in vendor operations management, particularly in setting up and scaling external vendor teams, as well as experience in content policy, anti-abuse, and online content review. Additionally, strong people management and communication skills are essential, along with effective business acumen and attention to detail. Problem-solving and cross-functional collaboration skills are also highly valued. As a part of the YouTube team, you will play a crucial role in helping creators develop their careers, launching products like YouTube Kids, YouTube Music, and YouTube Gaming, and fostering engagement within communities around shared interests and global conversations. The YouTube Trust and Safety team is committed to ensuring that YouTube remains a safe and inclusive platform for all users, viewers, and creators to express themselves freely. At YouTube, the belief is that every individual deserves to have a voice, and the world becomes a better place when people listen, share, and build communities through storytelling. The team collaborates to empower everyone to share their narratives, discover their passions, and connect with each other. By combining cutting-edge technology with limitless creativity, the team operates at the pace of culture with a common objective of showcasing the world. Embracing innovation, addressing real challenges, and enjoying the process collectively are integral parts of the team's ethos. Your responsibilities will include guiding Enforcement and Operations Management for various YouTube workflows, such as Livestream, New Products, and Cross-Policy. You will be tasked with establishing and enhancing vendor workflows, outlining precise processes and operational guidelines to boost efficiency. Additionally, you will need to address escalations promptly by devising action plans and providing regular updates to the leadership team. Driving operational efficiency through data-driven automation and refining vendor workflows with well-defined processes and guidelines will be a key aspect of your role. Furthermore, you will be responsible for reviewing graphic, controversial, and offensive video content in alignment with YouTube's Community Guidelines.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
faridabad, haryana
On-site
You will be responsible for installing complex systems and conducting equipment inspections under guidance. Additionally, you will troubleshoot and diagnose equipment for emergency repairs and perform preventive maintenance routines. Your role will involve finding effective solutions for routine functional inquiries by following established procedures and precedents. As part of your duties, you will conduct complex analyses, quality tests, and inspections that require a high level of independent judgment. You will also need to develop a working knowledge of the organization's policies, procedures, and relevant regulatory codes to ensure operational compliance and maintain quality standards. Ensuring health, safety, and environmental standards are met is crucial in this role. You will be required to follow mandatory procedures and safety protocols to safeguard the environment and the well-being of yourself and others. Organizing your daily work schedule based on changing priorities and participating in personal capability building activities to enhance your skills will be essential. Furthermore, you will support internal communications by using the designated system to access specific information as needed. Implementing improvements, carrying out simple change management tasks, and providing technical support to engineers will also be part of your responsibilities. Reviewing, creating, and presenting reports effectively, as well as navigating customer interactions in a face-to-face setting, are key aspects of this position. To qualify for this role, you should have a Diploma in Mechanical/Automobile and a minimum of 6-7 years of relevant experience. Strong verbal communication skills, knowledge of health and safety procedures, and the ability to plan, organize, and prioritize activities are important for success in this position. Additionally, familiarity with equipment utilization, policies, and procedures, as well as field service interactions, will be beneficial.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
The role within the first line of defence involves supporting the MD/Director, Chief Controls Office, and business areas in managing frameworks to assist Senior Managers in fulfilling their accountabilities under the Individual Accountability Regime. This includes ensuring compliance with regulatory requirements related to oversight over Appointed Representatives and supporting regulatory change projects by acting as a central point of contact between the business and strategic change programs. The role also involves overseeing Ring Fencing rules and processes to ensure a compliant framework, as well as engaging with BIA on audit activities impacting the business and providing general governance advisory services to business areas. Additionally, the role may entail assisting with other duties aligned with CCO execution priorities, such as the Risk and Control Self-Assessment (RCSA) processes, Risk Events and Issues Management, Control Environment & Risk Profile Assessments, and reviewing activities against the Barclays Control Framework. The work of the role holders will be utilized by high-profile stakeholders across the three lines of defence. Key Accountabilities: - Collaborate with stakeholders across the three lines of defence to ensure the frameworks supporting Senior Managers and Certified individuals are fit for purpose and well understood. - Ensure that frameworks supporting the use of Appointed Representatives comply with regulatory requirements and are effectively implemented. - Provide oversight of strategic and regulatory change programs to ensure regulatory requirements are met through effective control frameworks. - Assess the impact of strategic/regulatory changes and continuous improvement initiatives on the control environment, working with stakeholders to ensure risks are understood and mitigated. - Support the design, review, and monitoring of ring fencing controls to ensure compliance with ring fencing rules. - Engage with BIA colleagues on audit plans and serve as a key point of contact for timely escalation of significant issues affecting the control environment. - Provide robust reporting, analysis, and communication to assure senior management of compliance with the governance framework and escalate issues as needed. - Take responsibility for personal and career development aligned with Barclays Values. - Lead planned and ad-hoc business planning activities related to the role responsibilities. Purpose of the role: The role aims to assess the integrity and effectiveness of the bank's internal control framework to mitigate risk and protect operational, financial, and reputational risks. Accountabilities: - Collaborate with stakeholders to enhance overall control effectiveness through detailed documentation of control assessments, procedures, and findings. - Identify and investigate weaknesses within internal controls to promote continuous improvement and risk mitigation aligned with the bank's control framework. - Develop reports to communicate key findings from risk assessments, control weaknesses, and recommendations to stakeholders. - Execute reviews to determine the effectiveness of the bank's internal controls aligned with policies, regulations, and best practices. - Ensure adherence to the Barclays Controls Framework and establish appropriate methodologies to assess controls. Director Expectations: Directors are expected to manage a business function, contribute to strategic initiatives, lead critical projects, manage teams, provide expert advice, manage resources, enforce compliance, monitor the external environment, and demonstrate extensive knowledge and leadership behaviors aligned with Barclays Values and Mindset.,
Posted 2 weeks ago
5.0 - 9.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
As a Subject Matter Expert (SME) specializing in PYP curriculum development for IB schools, you will be instrumental in crafting and delivering top-tier academic content that aligns seamlessly with the International Baccalaureate (IB) curriculum. Your role will encompass guiding educators, formulating interdisciplinary units, and ensuring that curriculum execution adheres to IB principles. Your expertise will serve as a valuable knowledge base for both teachers and students, fostering a learning environment rooted in inquiry and critical thinking. Your primary responsibilities will include developing subject-specific lesson plans, assessments, and instructional materials that adhere to IB PYP standards and frameworks. You will lend your expertise in curriculum design, mapping, and effective implementation within the IB PYP framework. As a mentor to teachers, you will impart insights on inquiry-based teaching methodologies and facilitate concept-driven learning experiences. Collaborating with academic teams, you will co-create transdisciplinary units that integrate global contexts and nurture international-mindedness. Additionally, you will conduct workshops, training sessions, and professional development programs to enhance IB PYP teaching practices among educators. Your focus on student engagement will ensure that the curriculum cultivates critical thinking, creativity, and active participation through interactive and inquiry-based learning strategies. You will also offer expert guidance on core IB PYP components such as the Exhibition, ensuring alignment with IB standards. Staying abreast of the latest IB guidelines, policies, and best practices will be crucial as you share valuable insights with the academic team. Utilizing student performance data, you will identify areas for improvement and recommend adjustments to teaching methodologies and curriculum. Your approach will strike a balance between academic rigor and a student-centered, holistic education ethos in line with IB PYP principles. To excel in this role, you should hold a Master's degree in the relevant subject or Education, along with certification in IB curriculum delivery or workshops (preferred). With at least 5 years of teaching experience in IB schools and a proven track record in curriculum development and teacher mentoring, you will bring a deep understanding of the IB framework, assessment criteria, and inquiry-based learning. Strong research, analytical, and content development skills are essential, coupled with excellent communication and interpersonal abilities to collaborate effectively with educators and students. Proficiency in integrating technology into teaching and learning processes, as well as the capacity to inspire and guide educators towards academic excellence, are key skills required. This full-time position is based at the corporate office with specified work hours. Occasional travel may be required to conduct training sessions or attend workshops, adding a dynamic element to your role as an SME in PYP curriculum development for IB schools.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
The Short Term Consultant (STC) position is focused on supporting the development and implementation of Nature-based Solutions (NbS) for green growth in Maharashtra as part of the Maharashtra Resilience Development Project (MRDP). The STC will play a key role in researching and promoting NbS to manage flood and other climate risks, with a specific focus on urban flooding in Kolhapur, Sangli, and Ichalkaranji. Additionally, the consultant will work towards integrating NbS into MRDP activities and exploring their potential to contribute to green growth and attract private sector financing. Key Responsibilities: - Conduct research on green growth, job creation, and NbS in Maharashtra and India, with a focus on quantifying the impact of NbS on green growth. - Engage with stakeholders and build their capacity in planning, implementing, and financing NbS. - Analyze the economic, social, and environmental dimensions of NbS, emphasizing job creation and green growth. - Provide recommendations on leveraging private capital for NbS investments and identify opportunities for scaling NbS. - Review policy and institutional frameworks to identify barriers and opportunities for NbS integration. - Create awareness-building materials and disseminate best practices and project outcomes to diverse stakeholders. - Collaborate with the project team and report to lead specialists to ensure alignment with project goals. Qualifications: - Master's degree or equivalent in relevant fields such as climate change, disaster risk management, economics, urban planning, etc. - Minimum of 5 years of professional experience in urban resilience, NbS development, and policy dialogue. - Strong knowledge of disaster risk management and climate challenges in South Asia, particularly India. - Experience in qualitative and quantitative research methods and publications related to NbS. - Excellent written and oral communication skills in English. - Ability to work independently, be innovative, and travel to India if required. Deliverables: - Draft note and recommendations on NbS and green growth policies. - Note on the value of NbS in social, environmental, and economic aspects. - Technical inputs for related documents on NbS and green growth in Maharashtra. This consultancy is for a total of 30 days until June 30, 2025, with possible travel and virtual meetings. Interested candidates should submit a statement of motivation, CV, and availability to Tjark Gall (tgall@worldbank.org) with the subject header format: STC Application NBS+GG | Name.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Sales Manager Mortgage based in Mumbai, India, your primary responsibility will be to increase the acquisition of target clientele across mortgage and loan against property segments. You will be tasked with new business acquisition through the open market, as well as building and strengthening a robust network of direct sales agencies in the market. Your key responsibilities will include driving new business acquisition through the open market, demonstrating a strong network of DSAs in the market with regular file discussions, and excelling in DSA management and new DSA empanelment. To excel in this role, you should possess in-depth knowledge of the product and policy, excellent communication and negotiation skills, a good understanding of market updates and competition, and be able to effectively manage and engage with direct sales agencies. As part of our flexible scheme, you will enjoy benefits such as a best-in-class leave policy, gender-neutral parental leaves, reimbursement under childcare assistance benefit, sponsorship for industry-relevant certifications and education, employee assistance program, comprehensive hospitalization insurance for you and your dependents, accident and term life insurance, and complementary health screening for individuals aged 35 and above. We will support you in your career growth through training and development, coaching and support from experts in your team, a culture of continuous learning, and a range of flexible benefits that you can tailor to suit your needs. At Deutsche Bank, we strive for a culture of empowerment, responsibility, commercial thinking, initiative-taking, and collaborative work. We are committed to celebrating the successes of our people and fostering a positive, fair, and inclusive work environment. To learn more about us and our teams, please visit our company website: https://www.db.com/company/company.htm If you are passionate about driving business growth, managing direct sales agencies effectively, and excelling in a dynamic and supportive work environment, we encourage you to apply and be a part of the Deutsche Bank Group. We welcome applications from all individuals who share our values and vision.,
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
noida, new delhi, gurugram
Work from Office
Hiring for a Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 6 months experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front-line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control, and report material aggregate risks. We're currently looking for a high caliber professional to join our team as Quality Assurance, Monitoring & Testing Analyst 2 - C10 Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Analyst 2 - C10) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. Individuals in Monitoring & Testing roles are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen the risk management control environment such as testing performed for business function-owned controls. This includes the execution of Monitoring and Testing of controls, such as performing control design assessments, assessing the design of monitoring & testing tools, monitoring and testing tool design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. In this role, you're expected to: - Have a good understanding of the Citi Risk & control framework and the underlying fundamentals of Risk Management. - Support in performing the monitoring review that augments the principles defined per PRCM (Process, Risk, Control & Monitoring). - Support in the end-to-end monitoring and testing of the controls as defined in the Risk Management policy. - Participate in strategic initiatives for control performance enhancement, etc. - Involve in Control Design Assessment (CDA) meetings. - Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. - Help to identify any monitoring/testing breaks and suggest enhancements. - Assist in the creation and maintenance of reports for control tracking and analysis. - Help to identify risks across the business and organize cross-functional solutions. As a successful candidate, you'd ideally have the following skills and exposure: - Minimum of 3+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Good knowledge in the development and execution of controls. - Experience in control-related functions in the financial industry. - Experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Good analytical skills to evaluate complex risk and control activities and processes. - Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Sales Manager- BIL position in Bangalore, India, requires you to focus on increasing the acquisition of target clientele in the business installment loan segments. Your primary responsibility will be new business acquisition through the open market, while also building and strengthening a robust network of direct sales agencies (DSA) in the market. As part of our flexible scheme, you can enjoy benefits such as a best-in-class leave policy, gender-neutral parental leaves, 100% reimbursement under childcare assistance benefit, sponsorship for industry-relevant certifications and education, an Employee Assistance Program for you and your family members, comprehensive hospitalization insurance for you and your dependents, accident and term life insurance, and complementary health screening for individuals aged 35 years and above. Your key responsibilities will include new business acquisition through the open market, managing a strong network of DSAs - with a minimum of 10 DSAs actively engaged in discussions regularly, and effectively managing and onboarding new DSAs. To excel in this role, you should possess in-depth knowledge of the product and policy, excellent communication and negotiation skills, a good understanding of the market dynamics and competition, and the ability to stay updated with market trends. You will receive training, development opportunities, coaching, and support from experts in your team to help you excel in your career. The company encourages a culture of continuous learning and offers a range of flexible benefits that you can customize to suit your needs. Deutsche Bank Group strives for a culture of empowerment, responsibility, commercial thinking, initiative, and collaboration. They value the success of their people, promote inclusivity in the work environment, and celebrate achievements together. Visit the company website for more information: https://www.db.com/company/company.htm Applications are welcome from all individuals, and the company is committed to maintaining a positive, fair, and inclusive workplace environment.,
Posted 2 weeks ago
4.0 - 10.0 years
0 Lacs
haryana
On-site
As a Reporting Subject Matter Expert (SME) at HSBC, you will have the opportunity to work in the Finance business sector. Your primary responsibilities will involve collaborating closely with various teams such as Change, IT, Production/reporting leads, Risk, Policy, and Legal departments on projects related to IRR remediation and other control/audit initiatives. You will contribute to the delivery of the Global Finance Change Regulatory Reporting Value Stream solution, including ongoing and upcoming projects under the GSIB Framework changes and other upstream modifications. Your role will encompass reviewing and challenging the G-SIB Indicator data incorporated in regulatory returns and external disclosures to ensure compliance with the Control and Assurance Framework. You will be responsible for defining, developing, and translating requirements throughout the project lifecycle, from high-level business requirements to system requirements and test conditions. Your expertise in Regulatory Reporting requirements across multiple regulators like PRA, ECB, HKMA, and OSFI will be essential for managing the Regulatory Change portfolio and supporting related activities within it. To excel in this role, you should possess a solid understanding of change and implementation approaches, tools, and techniques for gathering and managing business requirements. You will be expected to maintain a deep pool of Regulatory production and reporting expertise while fostering a culture of continuous improvement within the team. Embracing new methodologies such as Agile and encouraging the adoption of innovative technologies will be crucial for driving efficiency in reporting processes. As a successful candidate, you should hold a qualification as a Chartered Accountant (CA), Cost & Works Accountant (ICWA), MBA in Finance, or Engineering Graduate with relevant experience. Your background should include experience in Regulatory or financial reporting processes, along with the ability to grasp and apply complex technical frameworks. Strong communication skills, both written and verbal, are essential for effectively conveying complex ideas to a diverse global audience. In addition, you should have a good grasp of control frameworks, financial products, and banking business operations to enhance reporting requirements. Building effective relationships with stakeholders of various levels and geographical locations will be crucial in this role. Your curiosity and interest in leveraging new technologies to improve reporting processes will be highly valuable for driving innovation and efficiency. Join HSBC today and discover how your expertise and contributions can make a significant impact on our global operations. At HSBC, we value your personal data and handle it in accordance with our Privacy Statement, available on our website.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
Lead and direct a team to deliver annual objectives for the business and team using advanced analytics. Develop, mentor, and coach team members to ensure strong succession plans are in place and encourage empowerment and collegiality. Create a talent destination through branding, community, and academic partnerships. Conform to Barclays management processes and play a crucial role in project prioritization and planning. Be a key partner to the business, advocating for analytics and establishing expertise in the field. Essential skills include driving commercial value across sectors, deploying analytical outputs, utilizing visualization tools, and leading global teams. Strong communication skills, ability to set direction and deliver on vision, technical knowledge of big data platforms, and project management experience are required. Desirable skills involve experience in the Financial Services industry, knowledge of internal systems and data warehouse environments, and expertise in analytical areas like Targeting, Segmentation, Pricing, and more. Purpose of the role: To extract insights from complex data sets, develop decision models, and present recommendations to stakeholders. Accountabilities: - Identify and extract relevant data - Perform sensitivity analysis and scenario planning - Monitor existing model performance - Implement data quality control procedures - Build and validate quantitative models Director Expectations: - Manage a business function and contribute to strategic initiatives - Lead a team, embed a performance culture, and provide expert advice - Manage resourcing, budgeting, and policy creation - Foster compliance and observe regulations - Demonstrate industry knowledge and analytical skills - Negotiate with stakeholders and act as a spokesperson for the function Leadership Behaviors: - Listen and be authentic - Energize and inspire - Align across the enterprise - Develop others Barclays Values: - Respect - Integrity - Service - Excellence - Stewardship Barclays Mindset: - Empower - Challenge - Drive,
Posted 2 weeks ago
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