Senior Global Assignment Consultant Sirva

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior Global Assignment Consultant (SGAC) at SIRVA Worldwide Relocation and Moving, you will play a crucial role in supporting the international relocation needs of our corporate clients. Your primary responsibility will be to act as the main point of contact for international assignees, ensuring the smooth coordination of a variety of services in accordance with our clients" international assignment policies and procedures. Your key responsibilities will include overseeing the end-to-end delivery of global assignment services, such as policy counseling, destination services, immigration, household goods, and repatriation. You will provide personalized consultation to assignees throughout the assignment lifecycle, interpret client policies to offer tailored advice, manage assignment-related expenses, and ensure compliance with policies. Collaboration with internal teams and Global Certified Providers is essential to ensure seamless service delivery. You will work closely with Global Account Management to achieve client goals, participate in client meetings, and prepare reports as necessary. Additionally, you will interface with client HR teams on relocation matters, manage exception requests, and address issues proactively with clear communication. As a Senior Global Assignment Consultant, you will be responsible for managing a reduced caseload, maintaining workload balance, updating tools used across the account, and training new team members on client-specific processes. You will also serve as the first point of escalation for service-related issues. To be successful in this role, you should have a minimum of 5 years of experience in global relocation or assignment management, strong knowledge across various areas of global mobility, excellent interpersonal and communication skills, and a client service mindset. You should demonstrate the ability to handle complex relocations with professionalism and empathy, as well as a track record of performance excellence. At SIRVA, we offer a dynamic and supportive work environment, the opportunity to work with global clients and diverse teams, immediate start availability, and competitive compensation aligned with industry standards. If you are interested in joining our team as a Senior Global Assignment Consultant, please submit your resume and a brief cover letter detailing your experience and enthusiasm for the role. SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, with a presence in 177 countries and a portfolio of Brands that provide integrated moving solutions. Our company culture values innovation, mutual respect, and diversity, and we are committed to fostering an inclusive workplace where all employees are empowered to contribute their unique perspectives and ideas. If you require a reasonable accommodation due to a disability during the application process, please contact Human Resources at HRSIRVA@SIRVA.com to discuss your needs. For more information about SIRVA, please visit www.sirva.com. Join us at SIRVA, where you will be part of a team that works globally to deliver exceptional service locally.,

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