4 Policy Admin Jobs

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With a workforce of over 125,000 professionals across 30+ countries, we are characterized by our innate curiosity, entrepreneurial agility, and dedication to creating lasting value for our clients. Fueled by our purpose of relentlessly pursuing a world that works better for people, we cater to and transform leading enterprises, including Fortune Global 500 companies, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Assistant Manager- Insurance Operations. We are looking for individuals with significant experience in Policy Admin/ Claims backend operations related to Life Insurance, Annuities, or Long Term Care Insurance. Responsibilities: - Demonstrate substantial experience in Policy Admin/ Claims backend operations within the Life Insurance, Annuities, or Long Term Care Insurance domains. - Manage a team of 15 to 40 individuals, ensuring an engaged workforce and effective team handling. - Develop a strategic plan for the team to achieve organizational goals and provide clear instructions to team members. - Monitor team members, offer mentorship when necessary, and oversee day-to-day operations. - Generate reports to update the company on the team's progress and establish rapport with internal and external partners. - Address any issues that may arise during shifts promptly and skillfully, seeking advice from the duty manager when required, and ensure the delivery of the highest levels of customer service at all times. - Assist the Operations lead as needed to ensure the business runs effectively and efficiently, meeting client expectations and SLAs. Qualifications we seek in you: Minimum Qualifications / Skills: - Graduation in any stream. - Strong analytical, problem-solving, and interpersonal skills. - Proven ability to build effective working relationships with clients and internal partners. - Excellent communication skills are essential. Preferred Qualifications / Skills: - Knowledge of the insurance industry and the ability to understand and interpret insurance terminology. - Proficiency in project management and handling multiple priorities. - Positive attitude with a focus on continuous process improvement and adaptability to change. - Proficient in MS Excel, MS Word, and MS PowerPoint. Job Details: - Designation: Assistant Manager - Primary Location: India-Gurugram - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting Date: Jun 27, 2025, 11:41:03 AM - Unposting Date: Jul 27, 2025, 1:29:00 PM - Master Skills List: Operations - Job Category: Full Time,

Genpact is a global professional services and solutions firm focused on delivering outcomes that shape the future. With a workforce of over 125,000 individuals across 30+ countries, we are characterized by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Driven by our purpose of striving for a world that operates better for people, we serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Assistant Manager- Insurance Operations. We are looking for individuals with significant experience in Policy Admin/ Claims backend operations within the realms of Life Insurance, Annuities, or Long Term Care Insurance. Responsibilities include: - Demonstrating substantial experience in Policy Admin/ Claims backend operations for Life Insurance, Annuities, or Long Term Care Insurance - Engaging in team handling and people-facing roles, leading 15 to 40 resources to maintain an engaged workforce - Developing a strategy for the team to achieve organizational goals and effectively communicating clear instructions to team members - Monitoring team members, providing mentorship as needed, and overseeing day-to-day operations - Generating reports to update the company on the team's progress and fostering rapport with internal and external partners - Addressing any issues that arise during shifts promptly and proficiently, seeking guidance from the duty manager when necessary, and ensuring the delivery of the highest levels of customer service at all times - Assisting the Operations lead as required to ensure the business runs effectively and efficiently, meeting client expectations and SLAs. Qualifications we are looking for: Minimum Qualifications / Skills: - Graduation in any stream - Strong analytical, problem-solving, and interpersonal skills - Proven ability to establish effective working relationships with clients and internal partners - Excellent communication skills are essential. Preferred Qualifications/ Skills: - Knowledge of insurance and the ability to comprehend and interpret insurance terminology - Proficiency in project management and managing multiple priorities - Positive attitude focused on continuous process improvement and openness to change - Proficient in MS Excel, MS Word, and MS PowerPoint. This role is based in India-Gurugram and is a full-time position. The ideal candidate should hold a Bachelor's degree or equivalent qualification. The job posting date is June 27, 2025, at 11:41:03 AM, and the unposting date is July 27, 2025, at 1:29:00 PM. The primary skill set required for this role is Operations, and it falls under the category of Full Time jobs.,

AXA Global Business Services (AXA GBS) is looking for an Team Lead / Associate Manager to lead and manage our dynamic team in Property & Casualty (P&C) Insurance domain. Location: Ecopolis Yelahanka, Bangalore Join By: June 30th, 2025 Key Responsibilities: Lead a team handling policy lifecycle activities: quotes, new business, mid-term adjustments, renewals, cancellations, and customer support via email/live chat. Ensure delivery of key performance metrics and maintain high-quality standards. Conduct VOC and error analysis to identify trends and drive improvements. Manage client relationships and ensure service excellence. Drive team development through training, performance appraisals, and career pathing. Implement process improvements and contribute to strategic initiatives. Key Skills & Experience: Mandatory: Expertise in P&C Insurance domain. 6 - 8 years of experience in Insurance Policy Servicing. Strong background in policy administration and servicing. Experience managing operations teams and working with digital platforms. Proficiency in MS Word, Excel, and PowerPoint. Excellent problem-solving, decision-making, and communication skills. Exposure to live chat/web chat processes is a plus. Send your CV to rujuta.agrawal@axa.com / judah.s@axa.com and dont forget to include your CTC and notice period and current location.

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities • To be able to work well on requests sent by the channels • To be quick and detailed in interpreting the request of the customer • Work well in the current frame of things & ability to escalate when required • Should have a customer focused approach & Attention to detail • Good Communication and interpersonal skills required • Relationship management ability with internal customers Qualifications Minimum qualifications • B. Com Graduate Preferred qualifications • Quick Learner & Ambitious • Good Excel Skills Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.