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3 - 6 years
6 - 16 Lacs
Mumbai
Work from Office
3-5 years Microsoft 365 administration experience with Exchange, Teams, and SharePoint Knowledge of Microsoft 365 Exchange Online administration (domains, policies, transport rules, etc.) Knowledge of Microsoft 365 monitoring service health, removal of user accounts, and management of service requests Microsoft 365 Identity and Access Management, Azure Active Directory Experience with system monitoring, issue investigation, performance monitoring and tuning Hands-on experience with PowerShell Experience with ITIL Service Management processes (Incident, Change and Problem) Administer Microsoft 365 systems (Exchange, OneDrive, Teams + Phone, SharePoint) Oversee Microsoft 365 roadmap releases, ensuring that proper planning, tracking, and communication is in place for upcoming changes Implement security best practices recommendations for M365 and Azure environments Support hybrid Azure Active Directory (AAD) environment and AAD based Single Sign On (SSO) Perform Azure DevOps administration and code deployments in partnership with Application and Data teams Manage assigned projects and tasks, ensuring timely completion Partner with other team members to understand system requirements and configurations Maintain documentation of technology systems, processes, and components Provide mentorship and support to other members of team Participate in special projects and perform other duties as required Tier 2/3 support for Service Desk issues - BS/BA degree in Computer Science or related field preferred; equivalent experience may be substituted in lieu of education
Posted 2 months ago
0 - 2 years
1 - 3 Lacs
Gurgaon
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Associate/ Senior Associate, AML/KYC - Gurgaon In this role, the shortlisted candidate will be reviewing the documentation for new customer/entity in line with defined process and procedure. Summarize findings, facts and information in a narrative report, highlighting actions and recommendation for next steps. Perform Enhanced Due diligence for high risk customer / entity. In this position candidate will analyze entity structure, conduct bank account verification, beneficiary verification, perform RDC screening, assign risk rating and perform due diligence based on the risk rating procedures. Responsibilities : Review of documentation for entities such as corporation, charities, individuals as per policy / jurisdiction for all KYC / CDD documentation and raising request for information/document required as per the procedure Conduct due diligence and highlight procedural requirements if there is any defect Review helpful ownership (BO) and key controller according policy and screen for sanctions and adverse media Complete review in a timely and efficient manner Make recommendation on process improvements to increase efficiency and accuracy Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement Tackle routine problems, largely through precedent and referral to general guidelines Qualifications Minimum qualifications University graduate Experience should be in back office work, compliance, investigation, AML/KYC, audit review and/or account review Microsoft Office, internet, and digital literacy! Excellent communication and comprehension Critical thinking Preferred qualifications Experience in AML and KYC in the customer due diligence, enhanced due diligence and Know your Customer space for Fintech/e-commerce. AML investigatory experience and analytical skills Periodical review of KYC records as to completeness, including verifying that due diligence has been performed Client on boarding checks, verifying external regulatory and registry websites for their legal active status. Understanding of different entity types and ownership structure including but no limited to Charities, PIV, SPV, Banks & Financial Institute, Private and Public companies (listed / non listed) and CIS Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring Ability to independently research, analyze, and recommend solutions to close open items and discrepancies Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back end controls Experience in sanction screening, Know Your Customer (KYC), document verification (IDs, bank details, company registries) Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Excellent understanding of AML/KYC terminology Should have experienced in using Actimize, RDC, Fortent, Norkom, Lexis Nexis, Bridger XG, SIEBEL and Dow Jones etc! Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
12 - 22 years
15 - 30 Lacs
Guwahati
Work from Office
Role & Responsibilities • Experience in India’s premier consulting organization • Get end to end project visibility/design MSME development, investment mobilization • Work for leading clients in government and private sector transformation projects
Posted 3 months ago
0 - 3 years
1 - 3 Lacs
Gurgaon
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline except law) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 2 years
1 - 3 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
2 - 5 years
3 - 6 Lacs
Bawal
Work from Office
Exe. Sr. Exe AM -Dispatch Location- North India : About CMR: CMR Green Technologies Limited isIndias largest producer of Aluminium and Zinc die-casting alloys with acombined annual capacity of over approx. 4, 18, 000 MT per annum. Since itsinception in 2006, it has maintained its fast-paced growth by leveraging latesttechnology and continuous improvement. CMR, which recycles aluminium scrap tomake alloy, has 28-30 percent market share in India and is nearlythree times larger than its nearest competitor. We are having strong presenceat PAN India level (North, West & South) with 13 manufacturing units, 5000strong workforce and supplies to major automotive industry in India includingtier one OEMs like Maruti Suzuki , Honda Cars , Bajaj Auto , Hero MotoCorp andRoyal Enfield Motors. Position: FLO - Dispatch Job Band - A Designation: Executive / Sr. Executive/AM -Dispatch No. of Posts: 2 (Two ) Department: Dispatch Reporting to: Manager / Sr. Manager Qualification: Essential: Candidate should have Bachelor degree inany stream from recognized institute. Desired: MBA/PG / Diploma in supply chainmanagement / Material Management / / Business Administration, or a relatedfield form any reputed institution. Experience: Essential: Minimum of 1-3 years of experience ina dispatch, logistics, or transportation role in any Manufacturing or serviceindustries. Desirable: Experience in Best Manufacturing process. Strong knowledge of dispatch software and GPS trackingsystems. Knowledge of transportation regulations specific to theregion. Customer service experience. Job Profile: Dispatch Coordination: Schedule and dispatch drivers, vehicles, and equipment toappropriate locations according to customer requests, specifications, or needs. Monitor vehicle and driver performance to ensure timelydeliveries. Adjust dispatch schedules as necessary to accommodateunexpected events like traffic delays, weather conditions, or urgent orders. Shipment Tracking: Track the status of dispatched orders and provide real-timeupdates to customers and relevant teams. Use tracking systems and software to monitor and documentall shipments. Documentation: Maintain accurate records of dispatch activities, includingdriver logs, delivery times, and customer interactions. Ensure all dispatch documents, such as bills of lading anddelivery receipts, are completed accurately and in a timely manner. Compliance: Ensure compliance with all transportation regulations andsafety standards. Monitor and enforce adherence to company policies regardingvehicle use and driver conduct. Core Competencies: Good Communication Skills Good Teamwork Communicate effectively MS Office - Computer Knowledge Core Competencies: Result orientation Team player Effective Communication General: Age -25- 35 years. CTC 3LPA -6.5LPA approx.CTC Not a constraint for suitable candidate. Candidate should not be frequent job changer. Notice Period- Joining period Max 30 Days. We can buy noticeperiod, if required Location: - Bawal : Plot No. 65, Sector 15, Bawal, Haryana 123501 Manesar: Plot No. 182, Sector - 5, IMT Manesar, Gurgaon, Haryana-122050 Halol: 455/P1/P1, Village Kambola, Taluka- Savli, Vadodara, Gujarat, India-391510
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Company Overview Reliance Retail, India's largest and fastest growing retailer, offers a diversified omni-channel presence through integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail serves over 193 million loyal customers with an extensive portfolio of consumer electronics, fashion & lifestyle, grocery, pharma, and connectivity across 15,000+ stores in over 7,000 cities. Our approach is driven by innovation across people, processes, and technology to deliver superior value to our stakeholders. Job Overview We are seeking a junior-level Talent Acquisition Specialist for a contracted and fixed-term employment position located in Bangalore Urban. This role focuses on identifying and acquiring top talent to meet the strategic goals of Reliance Retail. The successful candidate will be responsible for implementing effective recruitment strategies and ensuring a diverse and inclusive hiring process. Qualifications and Skills Proficiency in managing Applicant Tracking Systems (Mandatory skill) is essential for efficient handling of recruitment processes. Experience with Boolean Search Techniques (Mandatory skill) to effectively source and identify suitable candidates. Advanced Candidate Sourcing skills (Mandatory skill) to build and manage a talent pipeline for future hiring needs. Highly skilled in using LinkedIn Recruiter to identify and engage with potential candidates. Expertise in Interviewing Techniques to evaluate candidates effectively and ensure alignment with job requirements. Proficient in Employer Branding Strategies to position Reliance Retail as an employer of choice in the industry. Committed to Diversity and Inclusion Initiatives to encourage a varied and representative workforce. Ability in Data-Driven Recruitment, utilizing analytics to inform recruitment decisions and strategies. Roles and Responsibilities Develop and execute innovative recruitment strategies to attract top talent aligned with company goals. Utilize various sourcing channels, including social media and job boards, to identify prospective candidates. Conduct comprehensive interviews and assessments to shortlist qualified candidates effectively. Collaborate with hiring managers to understand job requirements and tailor recruitment strategies accordingly. Implement employer branding activities to enhance Reliance Retail's presence in the employment market. Ensure compliance with recruitment policies and practices, focusing on diversity and inclusion in hiring. Manage candidate experience during the recruitment process, maintaining clear communication and professionalism. Analyze recruitment data to track metrics and refine recruitment strategies for optimal results.
Posted 3 months ago
0 - 1 years
1 - 3 Lacs
Warangal
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Content Moderation - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate (PG an added advantage) • Freshers are eligible • Fluent in English Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
8 - 13 years
2 - 4 Lacs
Bokaro
Work from Office
SUMMARY Role Overview: The Assistant Manager Safety will be responsible for developing, implementing, and enforcing safety policies related to slag management and metal recovery operations . This role involves conducting risk assessments, ensuring regulatory compliance, leading safety training initiatives, and managing a team to foster a strong culture of safety. Key Responsibilities: 1. Safety Management & Compliance: Develop, implement, and enforce safety policies and procedures related to slag management and metal recovery. Conduct regular safety inspections and audits to identify potential hazards and ensure compliance. Investigate incidents and accidents , determine causes, and implement corrective measures to prevent recurrence. Ensure compliance with local, state, and federal safety regulations and industry-specific guidelines. Maintain accurate records of safety inspections, training, incidents, and corrective actions . 2. Risk Assessment & Mitigation: Perform risk assessments and Job Safety Analyses (JSAs) for all slag management and metal recovery operations. Develop and implement risk mitigation strategies to minimize workplace hazards. Monitor the effectiveness of risk management plans and adjust as necessary. 3. Training & Development: Organize and conduct safety training sessions for employees to promote awareness of safety best practices. Ensure all personnel are trained in the proper use of safety equipment and emergency response protocols. Stay updated on industry best practices and regulatory changes , incorporating them into safety training programs. 4. Emergency Preparedness: Develop and maintain emergency response plans and procedures for slag management and metal recovery operations. Coordinate and conduct emergency drills to ensure preparedness among employees. Act as the primary point of contact during safety emergencies , ensuring timely and effective response coordination. 5. Team Management & Leadership: Lead and manage the safety team , ensuring clear roles, responsibilities, and performance expectations. Supervise and mentor safety officers and coordinators , providing guidance and professional development. Conduct regular team meetings to review safety performance, share updates, and drive continuous improvement. Promote a culture of safety by collaborating with operational managers, supervisors, and employees. Requirements Experience - 8+ Years Qualifications - Minimum B Tech/BSc Diploma in Industrial Safety & Fire Management(Mandatory) Location - Bokaro(Vedanta Steel Plant) Benefits CTC: Upto 50k in hand
Posted 3 months ago
5 - 10 years
5 - 6 Lacs
Noida
Work from Office
School : GIIS Campus : Noida Country : India Qualification : BA (Hons) OverView : Operations planning and execution of Campus includes services like security, housekeeping, F&B, maintenance etc. Working on the policies, processes, SOP’s to put the work systematically. Event Management and Employee engagement activities Managing office supplies and supervising transportation, documentation, facility & housekeeping activities. Scheduling appointments & meetings for executives & senior management and providing assistance to Accounts Staff for preparation of departmental budgets. Responsibility : Handling campus procurement, vendor development and materials supply along with the implementation of cost saving initiatives. Identifying cost effective purchasing alternatives by reviewing existing rates and negotiations to obtain best price. Ensuring timely delivery of material as per project requirement. Assets management, handling monthly invoices, keeping track of payment. SkillsDescription : Excellent communication, interpersonal and writing skills required. Must be good in negotiation, able to work independently and perform efficiently under time pressures and deadlines. Be adept at providing solutions related to admin related challenges. Should have strong implementation skills, proactive and enthusiastic. Must have good of experience in Admin & Procurement. Must have experience in preparing multiple reports for senior management like – price evaluation sheet, purchase, MIS, & utility tracker etc Good knowledge of education sector. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Posted 3 months ago
7 - 12 years
8 - 11 Lacs
Hyderabad
Work from Office
Hello Candidates, Greetings of the day Hungry Bird!! We are currently hiring for Quality Manager for our client. Location: Hyderabad. Qualifications: M.Sc/B. Tech Food Tech/ Biotechnology Experience: 8 to 12 Yrs Job Summary: The Quality Assurance Manager will be responsible for overseeing the entire quality assurance process, including the development and implementation of quality assurance policies, conducting inspections, monitoring production processes, and ensuring compliance with industry regulations. The individual will also be responsible for identifying areas for improvement, implementing corrective actions, and providing training to staff on quality standards. • Experience in developing and implementing quality assurance policies and procedures • Proficiency in conducting inspections and monitoring production processes • Knowledge of industry regulations and compliance standards • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to identify areas for improvement and implement corrective actions • Experience in providing training on quality standards Responsibilities: 1. Quality System Implementation and Auditing. 2. Experience in implementing diverse quality systems such as ISO 9001, ISO 22000, EMS and OHSAS across industries including FMCG, automobile and alcoholic beverages. Demonstrated success in auditing these systems, ensuring compliance, and driving continual improvement initiatives. Skilled in handling in analysis, documentation, and conducting internal audits, resulting in enhanced process efficiency, product quality, and customer satisfaction. 3. Regulatory Compliance Management: Ensuring compliance with various regulatory standards such as FSSAI, Factory act, State PCB, FSSC 22000, IMS, NABL, and other industry-specific requirements. 4. Expertise in implementing and maintaining integrated management systems (QMS, EMS, OHSAS). 5. Quality Management Systems: ISO Standards: ISO 9001, ISO 22000, ISO 14001, ISO 45001 | FSSC (Food Safety System Certification): FSSC 22K, EMS (Environmental Management Systems) | OHSAS (Occupational Health and Safety Management Systems) | SA 8000 Interested candidates can share their CV to renu@hungrybird.in / 8885825360 priya@hungrybird.in / 8008832123 shreya@hungrybird.in / 9701432176 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards renu@hungrybird.in / 8885825360 priya@hungrybird.in / 8008832123 shreya@hungrybird.in / 9701432176
Posted 3 months ago
0 - 4 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 3 months ago
0 - 4 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 3 months ago
3 - 7 years
3 - 5 Lacs
Jaipur
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee- Accounts Payable In this role, you will be responsible for working as a P2P SME across all AP sub-activities Roles and Responsibilities: • Resolve all vendor queries and requests coming via e-mails/Tickets/calls within the agreed SLA. Ensure queries are comprehended well and responded completely • Sound understanding and experience of Invoice Processing • Review and process invoices along with providing the resolutions • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. • Release the invoices for Payment timely and accurately • Ensure that all pay run gets completed as agreed with the customer • Follow up with requisitions (via calls/emails or tickets ) to solve invoice issues as per the AP guideline • Able to think through how to reduce helpdesk queries and help in process improvements • Adhere the internal compliance policy and guideline established by the management on their daily operational activities • Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines Qualifications Minimum qualifications • Minimum Bachelor’s Degree – B. Com • Experience in Accounts Payable domain • ERP (SAP) Knowledge is mandate • Excellent comm. skills – Verbal & Written • Experience in ERP (SAP), AP Workflow tools and T&E workflow tools • Must be detailed oriented, organized, with a great sense of urgency and hard working • Must be willing to work in US shift (6PM- 3AM IST) • Strong domain experience in P2P • Excellent knowledge of ERP Applications, AP Workflow Tools, T&E Workflow Tools would be required in the candidate • Focus on continuous process improvement and adaptive to change. • A strong team player who believes in ‘winning as a team’ • Develop & manage effective working relationships in the organization and actively liaise with all Key Stakeholders • Develop and document business processes and accounting policies to maintain and strengthen internal controls Preferred qualifications • M.Com • Knowledge on Lean Six Sigma Concepts Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
3 - 4 years
5 - 9 Lacs
Sahibzada Ajit Singh Nagar
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. We're looking for an experienced Senior Financial Representative, Order Processing to join our Order Processing team. Reporting to the Senior Manager, Finance, you'll be responsible for: Reviewing and validate customer purchase orders using a checklist, coordinating with Sales Reps and Sales Ops to resolve issues Performing provisioning activities following booking to ensure customers are licensed. Provision and track trial features for current customers Creating initial invoices in the ERP system and reconcile across ERP, CRM, and licensing systems for accuracy Providing support to Partners, Customer Success, Deal Desk, and Sales teams on contracts, deal structures, renewals, and upsells Managing peak order volumes, meet deadlines, and handle special assignments or process automations from HQ What We're Looking for (Minimum Qualifications) Post-Graduate in Finance, Accounting or other similar streams with 3 or more years of experience Good Working knowledge of MS Office Sound Analytical Skills What Will Make You Stand Out (Preferred Qualifications) Open for Rotational Shifts Working knowledge of NetSuite and Salesforce #LI-HG1 #LI-Hybrid At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 3 months ago
5 - 10 years
7 - 14 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Job Title: Head of Human Resources Position: Head-HR Reports to: Directors Location: New Delhi Role Overview: The Head of Human Resources will oversee all HR functions within the organization, including talent acquisition, employee relations, performance management, compensation & benets, employee engagement, talent management and compliance. This strategic leadership role is responsible for aligning HR practices with business objectives, promoting organizational culture, and ensuring an engaged and high-performance workforce. Key Responsibilities: 1. HR Strategy: Align HR strategies with company goals to drive business growth. 2. Talent Management: Oversee recruitment, employee development, and retention strategies. Prepare the training plans 3. Employee Relations: Foster a positive work environment and handle conict resolution. 4. Performance Management: Lead performance appraisals, feedback systems, retention & succession planning. 5. Compliance & Policies: Ensure adherence to employment laws and internal policies. 6. Leadership: Lead and mentor the HR team to achieve organizational goals. Required Skills & Knowledge: 1. Leadership: Strong ability to inuence and lead across all levels. 2. HR Expertise: Deep understanding of recruitment, employee relations, compensation, and performance management. 3. Strategic Thinking: Ability to align HR strategies with business needs. 4. Communication: Clear and eective communicator. 5. Compliance: Knowledge of labor laws and HR regulations. 6. HR Tool & Technologies: Must have explore to work on HRMS tools and implementation Required Attributes: 1. Visionary: Ability to think strategically and see the "big picture" while addressing the details that drive business success. 2. Results-Oriented: Focused on achieving measurable outcomes, improving performance, and delivering value to the organization. 3. Empathy and Emotional Intelligence: Strong interpersonal skills with the ability to build trust and relationships across all levels of the organization. 4. Resilient and Adaptable: Able to thrive in a dynamic, fast-paced environment, and navigate through challenges with exibility. 5. High Integrity and Ethical Standards: Demonstrates strong ethical judgment, fairness, and condentiality when dealing with sensitive information and decisions. 6. Collaborative: Ability to work cross-functionally and collaborate eectively with leadership, employees, and external partners. Qualications: Education: Masters degree in HR or related eld (Masters/MBA preferred). Experience: 15+ years of HR experience, including 5+ years in senior leadership. CTC: - up to 15LPA
Posted 3 months ago
1 - 4 years
1 - 5 Lacs
Vadodara
Work from Office
Contractor Experience Specialist At Russell Tobin, our goal is to ensure that all candidates understand his or her value during the search for a new career opportunity, if offered and once working. Were so passionate about the candidate experience and are looking for someone who shares that passion, particularly when it comes to helping someone through one of the most important decisions of his or her life. Thats where you come in as the Candidate Engagement Associate! Candidate responsibilities include: Build and manage relationships with candidates and act as main point of contact for issues, questions, and concerns. Provide issue resolution by acting as a single-point-of-contact to find answers and solve problems Deliver feedback to internal teams to continuously improve our candidate experience Educate our recruiters on what the candidates are looking for as they approach the end of their current role(s) Report issues effectively and escalate as needed Lead weekly check-in meetings Write progress reports and engagement summaries Provide detailed documentation of candidate conversations and issues Own issues through resolution and root cause identification, while documenting progress and providing updates Follow existing processes, communication, and issue tracking Internal responsibilities include: Develop and maintain relationships with internal recruitment team and offshore support office Innovate new processes and improve existing processes as they relate to internal efforts and candidate experience Collaborate with the recruitment team to manage referrals and improve retention Pass potential leads onto relevant teams and recruiters Other duties as assigned Required Qualifications: Minimum 1 year of experience in USA Staffing HR, Recruitment, account coordinator or a candidate / relationship driven role. Understanding of the different VMS portals used in the US staffing domain will be a plus. Proven success overseeing a volume of candidate/employee relationships (100+) Exceptional communication skills both written and particularly verbal Experienced in engaging with internal Stakeholders across client leadership, project teams, and operations Highly administrative if it can be managed or organized, you want to do it Detail-oriented able to catch the small stuff Team player - autonomous and have excellent follow through Able to adapt to a dynamic environment with an ever-changing workload Capable of owning projects by acquiring knowledge, sharing it with decision makers, executing in a timely manner, and producing quality outcomes
Posted 3 months ago
2 - 7 years
2 - 6 Lacs
Vijayapura, Bengaluru, Hyderabad
Work from Office
Lead a sales team by providing guidance & mentorship. Develop sales plan for organisation sales growth. Build client relationships & meet customer needs. Keep updated team on Banking products/services. Set targets to hit or exceed revenue forecasts. Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Understanding of client requirement Share CV at- Call / WhatsApp - 8799635978 Sr HR Akash S Perks and benefits On Roll - Full Time Insurance Career Mediclaim
Posted 3 months ago
8 - 12 years
6 - 16 Lacs
Chennai
Work from Office
Role & responsibilities Job description: Devise and Enhance the IT Security Policies and Controls. Involving, Educating, Training all the stakeholders on IT Policies. Plan, lead and execute cyber audits/assessments, which include managing the conduct of audit(s) and ensure that they are delivered on time, on budget, to the required standard and audit methodology Articulate and discuss control issues/gaps and corrective action plans with stakeholders and audit Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems. Prepare audit reports for Senior management, audit committee and auditees Validate management's remediation for audit issue closure Document all interactions in the form of Incident (Phone / Walk-in / Web) Responsible for problem/incident management, tracking of all issues, escalation and reporting Budgeting and Implementation of Security Policies. Provide 24 * 7 supports as a team Skill Set Requirement: Must possess good written and Oral Communications skills. Good Telephone and Email etiquette. Basic IT Knowledge Interpersonal Skills Should have at least 5 years of exp in IT security and certified with CISA, CISM. Should possess working experience (i.e. technical hands-on experience) in cyber/IT audit role. Preferably in BFSI sector. Should possess good analytical and critical thinking skills in order to evaluate control adequacy and operating effectiveness Should possess a Bachelor degree related to Computer Engineering, Information Technology or equivalent Should possess good communication skills (verbal and written) in English Must be able to work independently as well as in a team Escalation procedures/protocols Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems and firewalls Ability to multi-task Additional Requirement: Self-motivated achiever who gains satisfaction in providing excellent Customer Support Empathize with Customers and prioritize their needs Accept assignments with open cooperative, positive, team-oriented attitude Actively participate in Team meetings & provide suggestions for improvement Ability to research and analysis for any new issues and to provide solutions
Posted 3 months ago
0 - 1 years
1 - 4 Lacs
Ahmedabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
0 - 3 years
1 - 4 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
9 - 12 years
15 - 20 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
As the HR Leader, you will be responsible for formulating and executing strategic HR initiatives. Your key duties will include overseeing the development and implementation of HR policies, performance management systems, and ensuring compliance with relevant employment laws. You will play a pivotal role in fostering a positive and inclusive workplace culture, while also being actively involved in talent acquisition, development, and retention. Requirements: Proven experience as an HR leader with a strong track record in strategic decision-making and implementation. In-depth knowledge of performance management, talent acquisition, and HR policy framing. Demonstrated ability to lead and manage HR teams effectively. Excellent understanding of employment laws and regulations. Strong communication and interpersonal skills. MBA from tier 1 & tier 2 business schools are preferred.
Posted 3 months ago
10 - 15 years
25 - 40 Lacs
Navi Mumbai, Mumbai
Work from Office
Designation: Sr. Manager Work Location: Airoli ,Navi Mumbai / Sakinaka , Andheri Department: Compliance Office Time: 12pm 9pm / 1pm to 10pm Education: Chartered Accountant / Inter CA / MBA Work from Office Regulatory, Contractual & US Healthcare compliances: Ensure compliance to HIPAA & Hi-Tech requirements framework through audits, policy updates, external certifications, internal awareness, etc. Periodically update policies and document new procedures / guidelines to update the compliance plan in line with operating changes. Work with legal & training teams to drive the compliance programs for awareness and update of important US healthcare regulations as applicable to business. Work with VP, Finance, HR & Legal team across all locations to consolidate & present the compliance to regulatory requirements periodically to LT and Audit Committee. Update the customer contractual checklists and monitor compliance to same through periodic reviews Train the team on compliance programs to deliver standard compliance experience across the locations. Enterprise risk management (ERM), Management reviews, Investigations & Internal Audits Work with Head of the function for CXO / Audit committee & Board reporting presentations. Develop risk- based audit & compliance plan to monitor the key risks. Conduct independent risk reviews based on above plan to monitor critical risk areas. Drive independently the risk management program across organization. Lead & drive risk implementation committees involving cross-functional teams. Propose annual Internal audit plan to cover effectively the key risk areas & provide assurance Independently investigating and designing remedial measures on matters related to compliance to corporate policies, ethics, client contracts and regulatory matters. Engage in effective risk discussions with Senior Leadership and facilitate updating of Risk registers. Ensures periodically updating of risks to LT and in audit committee presentations. Support update & review the risk horizon & policy as per external environment and policy on periodic basis Propose Annual compliance program based on risk environment and key updates / changes internal & external environment / business/ industry/ regulations. Facilitate Meetings /trainings /awareness sessions / programs on core policies like ERM, ESG, Anti Bribery, Whistle-Blower, HIPAA, Environment Social & Governance policy, etc. Project management: Identify the improvement programs through risk reviews and propose the remedial programs like automation / process transformation, etc. Work in Collaboration with cross-functional teams to drive these programs. Capability to work & deliver in VUCA (Volatile Uncertain Complex and Ambiguous) environment. Mandatory Skills internal audit, risk management, Compliance Management, Risk Control, Internal Control, compliance, Regulatory Compliance Years of Experience: 10 to 12 years in Enterprise Risk , Internal Audit, Risk Management, Compliance How to Apply : Interested candidates should submit their resumes to anandi.bandekar@gebbs.com .
Posted 3 months ago
9 - 14 years
10 - 20 Lacs
Hyderabad
Work from Office
Role summary IQ EQ Group (“IQ EQ”) is committed to maintaining the highest levels of legal and ethical standards in the conduct of its business, and places the highest importance upon its reputation for compliance with all applicable laws and rules, and for honesty and integrity. The overall goal of the Group Risk & Compliance (GRC) function is to protect the Group brand and to support the successful execution of the Group’s business strategy through the delivery of an integrated risk and compliance programme across the Group. GRC aims to support the Board and senior management to fulfil their statutory and regulatory obligations, by helping to ensure compliance with the laws, regulations, principles and codes established by our regulators, and more generally by supporting the effective and continuous development and operation of the Group’s risk management framework. The Manager, Group Financial Crime role reflects and supports the Group’s continued commitment to combatting financial crime. The role holder is responsible for working with the Senior Manager, Financial Crime Compliance (SMFCC) in a small team within the GRC function dedicated to the development and ongoing maintenance of the Group’s Financial Crime Compliance and Risk Management Programmes, reflecting the importance that the Group places on Financial Crime compliance and Risk Management, and in light of the Group’s continued expansion. The roleholder is responsible for supporting the SMFCC in ensuring that robust Financial Frime Compliance and Risk Management measures are in place at a Group level and for helping to ensure that employees are aware of the Group’s Financial Crime prevention obligations. The roleholder reports to the SMFCC and also works closely and collaboratively with key stakeholders, including Financial Crime Officers across the Group, to drive best practice across the Group in all matters Financial Crime related. Principal responsibilities Support the FCC Function in maintaining the Group’s Financial Crime (“FC”) Risk Management and Compliance Programmes in relation to the following financial crimes - Money Laundering; Terrorist Financing; Proliferation Financing; Economic & Financial Sanctions; Bribery and Corruption; Fraud; and Tax evasion Undertake periodic reviews of and draft updates to the Group’s FC Policies and Procedures, ensuring that they continue to reflect key regulatory requirements and industry best practices Maintain the GFCC Policy and Standards Register and ensure all documents are updated to meet deadlines set Maintain Group FCC lists including those relating to Higher Risk Countries, Approved Regulated Markets, MLROs etc. Promote the culture and practice of Financial Crime Compliance and Risk Management helping to ensure that, among other things – All staff are aware of the Group’s zero tolerance approach to FC and understand the role they play in combatting it; The Group is aware of the FC risks it faces; and The Group’s minimum FC standards and controls are well known throughout the business and embedded in practice. Updating existing eLearning training modules and creating new ones Own the Group FC Training Calendar, ensuring new training modules are developed, updated/in place as required to meet roll out deadlines Deliver and provide ad-hoc training on key FCC related topics to staff across the Group Manage the GFCC mailbox and ensure emails are picked up timely, escalated where required and appropriately filed. Liaise with Horizon Scanning Team to identify and assess the impacts of regulatory change (negative or positive) on the Group’s FC Programmes, presenting results and proposed approaches to any changes required to the SMFCC Arrange Financial Crime Network Team calls, prepare packs and follow up on actions arising Prepare internal alerts/blogs on key FC related developments
Posted 3 months ago
0 - 1 years
1 - 4 Lacs
Ahmedabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities • Respond to customer queries and customers concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 months ago
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