2 Pmta Jobs

As a Mail Server Administrator / Application Support, your primary responsibility will be to install, configure, and maintain mail server software to meet the organizational requirements. You will be in charge of monitoring server health, performing routine maintenance tasks such as software updates and patches, and managing user accounts, distribution groups, and email aliases. Additionally, you will enforce email usage policies, including mailbox size limits and data retention protocols. Your role will also involve implementing robust security practices to safeguard the confidentiality and integrity of email communications. This includes configuring and maintaining spam filters, antivirus tools, and email encryption mechanisms while ensuring compliance with industry standards and legal regulations like GDPR and HIPAA. Providing technical support and troubleshooting for users experiencing email-related issues will be another key aspect of your job. You will diagnose and resolve issues such as delivery failures, bounce-backs, or spam flagging and collaborate with internal teams to address complex technical problems effectively. Furthermore, you will be responsible for monitoring and optimizing mail server performance to ensure fast and reliable email delivery. This involves analyzing server logs and performance metrics to identify and address bottlenecks proactively and implementing enhancements like load balancing and caching for improved system efficiency. In addition to your core responsibilities, you will maintain updated documentation on server configurations, procedures, and troubleshooting protocols. You will develop user guides and training materials focusing on email best practices and conduct training sessions to assist users with client setup and efficient email usage. To excel in this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. Demonstrated experience in managing mail servers such as Microsoft Exchange, Postfix, PMTA, or Sendmail is essential. A strong understanding of email protocols (SMTP, IMAP, POP3) and DNS basics, along with proficiency in implementing email security features, including encryption and authentication, is required. Familiarity with spam filtering technologies, antivirus systems, exceptional problem-solving skills, attention to detail, strong communication abilities, and the ability to work independently and collaboratively are also crucial for this position. Possessing relevant certifications in email server administration or Linux will be advantageous.,

About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. arms marketers and product owners with insights into customer behavior. Brands can leverageto orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels., the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage'shelps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. About the Role: MoEngage is seeking a highly experienced and passionate Senior Consultant - Email Deliverability to join our team. You will be responsible for helping our clients optimize their email programs for maximum deliverability and engagement, ensuring their messages reach the inbox and drive results. You will work directly with high-profile clients, providing strategic guidance, troubleshooting deliverability issues, and implementing best practices to enhance their overall email performance. You will be responsible for the complete email deliverability lifecycle for our clients, encompassing everything from optimizing initial email setup and executing effective warm-up and migration strategies to conducting regular audits and proactively engaging to ensure their email marketing programs achieve maximum effectiveness. Responsibilities: Strategic Consulting: Act as a trusted advisor to clients on all aspects of email deliverability, providing proactive recommendations and guidance to improve their email performance. Develop and implement comprehensive deliverability strategies tailored to individual client needs and business objectives. Conduct thorough audits of customer's email programs, including infrastructure, authentication protocols (SPF, DKIM, DMARC), list management practices, and content quality. Stay up-to-date with the latest industry trends, best practices, and algorithm changes related to email deliverability, and communicate them effectively to clients and internal teams. Problem Solving & Troubleshooting: Identify and diagnose deliverability issues and engage with the respective mailbox provider support. Analyze email data and metrics to identify root causes of deliverability problems and implement corrective actions. Work closely with ISPs, blacklist providers, and other relevant parties to resolve deliverability challenges. Develop and implement monitoring strategies to proactively identify and address potential deliverability issues. Client Onboarding & Training: Onboard new clients to the MoEngage platform, providing training and guidance on best practices for email deliverability. Develop and deliver training materials and workshops to educate clients on key deliverability concepts and strategies. Act as a point of contact for clients with questions or concerns related to email deliverability. Collaboration & Advocacy: Collaborate with internal teams, including Custom Success, Implementation, Support, and Product, to ensure a seamless client experience. Advocate for client needs and feedback within the organization to improve our platform and services. Contribute to the development of best practices and knowledge base articles for the Customer Success team. Collaborate with product and engineering to build the best-in-class email platform. Qualifications: Extensive Email Deliverability Experience: Minimum 5+ years of experience in email deliverability with a strong focus on managing large-scale accounts. Deep Technical Understanding: Comprehensive understanding of email protocols, authentication methods (SPF, DKIM, DMARC), IP reputation, list management best practices, and spam filtering technologies. Strong Analytical Skills: Ability to analyze email data and metrics to identify trends, diagnose issues, and develop effective solutions. Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Client-Facing Experience: Proven ability to build strong relationships with clients and act as a trusted advisor. Problem-Solving Skills: Strong problem-solving skills and the ability to work independently to resolve complex issues. Industry Knowledge: In-depth knowledge of the email marketing ecosystem, including ISPs, ESPs, and blacklist providers and changes as they come. Experience with Email Marketing Platforms : Experience working with various email marketing platforms (ESPs) and marketing automation tools, preferably including MoEngage. Bonus Points: Experience with data analysis tools like Tableau, Python, etc. Certifications related to email deliverability. Experience in PMTA, SendGrid, and Amazon SES. Benefits: Competitive salary and benefits package. Opportunity to work with a rapidly growing and innovative company. Dynamic and collaborative work environment. Continuous learning and development opportunities. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.