Front Office Manager IHG Hotels & Resorts

5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Key Responsibilities Guest Service Ensure all guests receive a warm welcome, smooth check-in/check-out, and efficient service. Handle VIP arrivals, long-stay guests, and special requests personally. Monitor guest feedback and take proactive measures to maintain high satisfaction scores. Manage and resolve guest complaints promptly and professionally. Promote IHG One Rewards loyalty program effectively. Operational Management Oversee Front Office operations including reception, reservations, cashiering, and guest services. Ensure compliance with IHG brand standards, SOPs, and service guidelines. Monitor room inventory, rate management, and overbooking control in coordination with Revenue/Rese...

Posted 1 day ago

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IT Manager Job Fittment Finder

5.0 - 7.0 years

4 - 6 Lacs

Guwahati

Work from Office

1. Urgently Looking for IT Manager for Renowend Hotel . 2. 5 Years of Experience in the Hospitality Industry with PMS Opera Exp. 3. Diploma or Degree in the Field of IT. Additionally, min 4 years’ experience in a like position in other chain Hotel Required Candidate profile 4. System-related professional & Business Administration certifications desired. 5. Hotel operations exp. & demonstrated hospitality management skills. 6. Must ensure the 24*7 Coverage of IT support.

Posted 2 months ago

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