2196 Pmp Jobs - Page 5

The Global Planning Systems Excellence Lead is the global Owner to ensure PUs are equipped and capable to follow Global Planning standards and processes through applying and using digital tools functionality to optimum effect in meeting service, inventory and cost optimisation targets. Defines and owns best practice standards in Castrol s end -to-end digital tool (Kinaxis Maestro) for global and PU teams including leading application of established E2E supply chain planning data visibility. Act as the global process SME who exemplifies functional expertise in the use and navigation and assessment of status and scenario options of the Global Planning Digital Tool. Owns Global Planning Digital Tool defect and enhancement evaluation and prioritisation governance within the Global Planning COE (Centre of Excellence) Leads programme to assess and enhance adoption and embedding of Global Planning Digital Tool system functionality Drives capability growth of global and PU teams to improve use and application of demand and supply planning system functionality Leads global planning investigations and analyses during global disruptions and making recommendations to BST teams (Business Support Teams) Global Planning functional lead for the Planning control tower and Solver tool to aid management visibility and decision-making during global supply disruptions Represents Planning in the governance of Global visibility and management disruption Solver tool for defects and prioritisation backlog of enhancements. Ownership of the Global Planning digital roadmap for evolution of planning data warehousing and visualisation as part of the wider supply chain, including control towers, dashboards and workbooks, working in partnership with Global S&OP process owners, and working closely with GSC Digital and I&E partners Establishes and leads enforcement of mandated data requirements and best practice adoption of testing, maintaining, and improving planning-related master data accuracy across ERPs, into Global Planning Digital Tool, global data lake (AWS), Solver and associated systems What you will deliver (responsibilities) ! Articulate key outcomes and accountabilities that this person will deliver to be successful in this role. Ensure you describe the deliverables the results you want the job holder to deliver and not the process you expect them to apply to get to these outcomes Develop gap assessment, maintain, and ensure compliance to documented ways of working across the PUs. Own Global Planning Digital Tool defect and enhancement evaluation and prioritisation governance within the Global Planning Community of Practice working closely with Global S&OP owners, PU Product Owners, and Technical Product Owners and I&E administrators. Establish and lead programme to assess and enhance adoption and embedding of Global Planning Digital Tool system functionality within PU operational and global teams, to optimise Business processes outputs and help to drive improved service, inventory, and cost metrics. This includes working in partnership with the Global S&OP Process leads to apply process best practices within tool functionality, developing and delivering training to practitioners. Drive capability growth of global and PU teams to improve use and application of demand and supply planning system functionality, including through KLC, training of new users, coaching or cross PU learning opportunities. Leading integration of wider Business tools with Global Planning Digital tools, both internal (e.g. SAC, Sales Force, Turfview etc.), and external (e.g. Supplier/Vendor & Customer systems), working with relevant I&E and PU contacts Lead global planning investigations and analyses during global disruptions, including agreeing and running global scenario investigations, to evaluate global impacts and make recommendations to BST teams, working with the Global Planning Analyst, and multiple stakeholders across functions and different global planning systems and data sources. Lead planning aspects using Planning control tower or Solver tool to aid management visibility and decision-making during global supply disruptions, through identifying net global impact and trade-offs of cross-PU alternative sourcing and inventory rebalancing, assessing impact of formulation mitigations and demand control. This requires close working with PU planning leads and practitioners, as well as global functions including Technology, Marketing and I&E Represent Planning in the governance of Global Visibility and Management Disruption for defects and prioritisation backlog of enhancements. Develop and own the Global Planning digital roadmap for evolution of planning data warehousing and visualisation as part of the wider supply chain, including control towers, dashboards and workbooks, working in partnership with Global S&OP process owners, and working closely with GSC Digital and I&E partners Driving the Continuous Improvements of Global Planning systems and work with Global Process Owners, PU planners and I&E colleagues to prioritize, implement and train the countries to adopt best Industry practices. Work with the GSC Digital Lead and S&OP Excellence Manager to develop and deploy supply E2E planning tools and systems strategy for planning data warehousing, visualisation, working closely with GSC Digital and I&E partners to fully integrated with the processes and drive the elimination of off-line tools Establish and leads enforcement of mandated data requirements and best practice adoption of testing, maintaining, and improving planning-related master data accuracy across ERPs, into Global Planning Digital Tool, global data lake (AWS), Solver and associated systems. What you will need to be successful (experience, job requirements & qualifications) ! These are the crucial requirements of the job description and should focus on quantifiable criteria Consider whether degree and/or professional qualification is required to succeed in the role. If not a direct requirement for the role, academic achievements and professional qualifications should not be listed Education Industry-recognized supply chain certification such as APICS- CPIM (Certified Production and Inventory Management), APICS - CLTD (Certified Logistics Transportation and Distribution) - highly desirable Experience Knowledge and experience of Castrol s supply chain, product portfolio and digital planning network - highly desirable 10-12 years deep experience and skills in digital planning processes and use of advanced planning systems and tools - must have experience in planning systems Kinaxis Rapid Response, SAP APO, SO99+ and in use of the ERPs - JDE, SAP. Excellent skills and experience in basic IT tools and systems (Excel, PowerPoint, AWS, Power BI, Databases). Strong analytical and system and organizational skills. Good communication and presentation skills both verbal and written. Good ability to interface and work with global and PU planning and functional stakeholders around the world Demonstrated ability to work calmly under pressure to deliver clear, and timely results Skills & Competencies Mastery - Planning Digital Systems and associated certifications (Kinaxis Maestro, SAP APO) and ERPs (JDE / SAP); end to end Supply Chain knowledge (demand, supply, inventory, raw materials, S&OP) Skilful - Data analysis and manipulation; analytical and communication tools (Excel, Power BI, Powerpoint), Mentoring and developing others. Strong - Organisation and project management skills (eg PMI - PMP (Project Management Professional) / CSM (Certified Scrum Master)

METRO Global Solution Center IN is looking for Assistant Manager - Transitions to join our dynamic team and embark on a rewarding career journey. Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Lead the coordinated implementation of the TPRM program across vendors, suppliers, customers, and partners by managing project plans, risk logs, and delivery milestones. Drive cross-functional alignment between TPRM, Procurement, Legal, IT, Supplier Enablement, and Business Units to ensure seamless integration and process adoption. Oversee tool configuration and integration activities across platforms like Coupa and ServiceNow, ensuring technical milestones align with program goals. Develop executive-facing materials , including status dashboards, presentations, and reports, while supporting SOP creation and policy rollout. Enable program scalability by tracking hiring progress, supporting onboarding and training of new analysts, and proactively escalating implementation blockers. % of Time (required) Essential Functions (ideally 5-10 with greatest % first) 50% Program Management & Execution Coordinate end-to-end implementation of the TPRM program across third-party categories (vendors, suppliers, customers, partners) Manage detailed project plans, RAID logs, risk registers, and delivery milestones Track progress across workstreams, escalate blockers, and ensure on-time delivery of program phases Support lifecycle definition, tool configuration planning, and process harmonization 40% Stakeholder Engagement, Reporting & Change Enablement Drive alignment between TPRM, Procurement, Legal, IT, Supplier Enablement, and business units Coordinate tool integration activities across platforms such as Coupa and ServiceNow Prepare executive-level dashboards, program status reports, and visual presentations Support internal communication plans, change management activities, and policy rollout documentation 10% Additional Duties & Program Flexibility Assist in hiring, onboarding, and training of new TPRM analysts Support ad hoc requests, cross-functional risk initiatives, and other duties as assigned Knowledge and Skills /indicate required or preferred Proven ability to drive complex, cross-functional programs to completion on timeAdvanced skills in Microsoft Excel (dashboards, pivot tables, formulas)Strong PowerPoint and executive storytelling abilitiesAttention to detail with ability to manage multiple priorities under tight timelinesExcellent communication and stakeholder management skillsComfortable working in ambiguity and building structure from scratch Requirements (indicate required or preferred) Experience: Type Number of Years Program management experience in risk, compliance, or consulting, with solid understanding of third-party risk lifecycle and governance. (Required) Proficient with tools like Coupa, ServiceNow, Archer, or similar risk and procurement platforms. (Required) Experience in a Big 4 or top-tier consulting firm s TPRM practice is highly preferred Certifications Preferred: PMP, CTPRP ,CRMP 4-6 Location: Combination of on site and virtual Travel Required: No travel required This description reflects assignment of essential functions; however, it is not an exhaustive list and does not proscribe or restrict the tasks that may be assigned. Job duties may be reviewed upon request for disability related accommodation. Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.

We are looking forward to hire PROJECT MANAGEMENT Professionals in the following areas : Role Overview We are seeking an experienced Project Manager to lead end-to-end delivery of AI projects for our clients, focusing on data ingestion, transformation, modelling, AI model selection, tuning, testing, and deployment into business functions. This role is primarily managerial, requiring strong leadership, communication, and stakeholder management skills. Experience with Waterfall, Hybrid, and Agile methodologies and PMP certification are required. ETL experience is a plus. Key Responsibilities Manage end-to-end AI project delivery, ensuring scope, timeline, and budget adherence. Coordinate cross-functional teams and align project goals with business objectives. Oversee risk assessment, stakeholder communication, and project reporting. Prepare and deliver presentations to clients and leadership. Foster a high-energy, focused team environment. Requirements Bachelor s degree in a relevant field. PMP certification (Agile/Scrum certifications a plus). 2+ years experience managing technology, ETL or AI/ML projects. Strong communication, stakeholder management, and leadership skills. Familiarity with AI/ML project lifecycles; ETL experience is a plus. Core Skills Expected: Strong Communication & Stakeholder Management Ability to articulate complex ideas clearly to both technical and non-technical stakeholders Comfortable interfacing with senior leadership, clients, and cross-functional teams Skilled in setting and managing expectations, resolving conflicts, and building trust Effective Risk Assessment & Management Proactively identify, assess, and prioritize project risks and dependencies Define mitigation strategies and implement contingency plans Maintain risk registers and communicate risk exposure transparently Presentation & Reporting Skills Create and deliver high-impact presentations for executive briefings, client demos, and internal reviews Use storytelling techniques to translate project data into actionable insights Proficient with tools like PowerPoint, Miro, Confluence, or project dashboards High Energy & Execution Focus Self-motivated, proactive, and able to energize delivery teams Strong bias toward action with a results-driven mindset Comfortable working in high-pressure, time-sensitive project environments Leadership & Team Management Proven ability to lead multi-disciplinary teams in a matrix or Agile setup Mentors and coaches team members to enhance performance and accountability Aligns team goals with business objectives and promotes a culture of ownership Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Lead Core Business Support Engineer Job Details | Hollister Incorporated Search by Keyword Search by Location (City, State, Country) Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Lead Core Business Support Engineer Jun 6, 2025 Gurugram, HR, IN, 122002 Hollister Global Business Services India Private L SUMMARY The Lead Core Business Support Engineer will contribute to product and process change projects for existing Hollister products and processes in our Continence Care business. The projects will be primarily related to Technical Transfer, Process Change, Material Change, Supply Security (stay in business), and Cost Savings. This is a permanent position based at the Gurugram facility. The successful candidate will be capable of leading cross-functional projects to deliver solutions, will have a good understanding of medical device design and change controls, be capable of coordinating teams and interfacing with colleagues at all levels within the organization. The successful candidate is expected to help drive the development and integration of new materials, processes or technologies into new products and processes. Live the Hollister Immutable principles, Develop test plans, analyze test data and interpret results. Generate original ideas based on professional knowledge of product design for both ostomy and Continence care products. Develop realistic action steps, timetables, and resource estimates for technical projects. Identifies potential challenges and proactively work to address them. Actively participate on cross-functional teams (international) and supports the completion of team deliverables. Conducting statistical analysis of data and developing detailed reports documenting results, conclusions and recommendations. Validate plans within the team and acts on suggestions for improvement. Establishes a rapport with their working teams which allows them to identify key resources and network efficiently. Supports technical management in establishing goals and strategies. Communicate effectively and review project outcomes with internal customers. Completes written reports on technical activities carried out. Prepares and updates a range of technical documents including drawings and specifications. Provides technical support to Manufacturing, Engineering, Quality and Supply Chain. Representing the Research & Development function on cross-functional teams throughout the Product Lifecycle process Apply comprehensive knowledge, independently, on concepts, principles, and technical capabilities for projects of large scope and complexity. Write and coordinate technical documentation, including protocols, reports, procedures, specifications, work instructions, and original data. ESSENTIAL FUNCTIONS OF THE ROLE General office environment - position may require sitting at a desk / computer for extended periods of time . The position also will require travel to other Hollister facilities and various suppliers ( 10%). Talking, walking, vision, hearing, fine motor skills, writing, lifting up to 30 lbs.(occasionally), and pushing Some, but not all aspects of this job could be modified to accommodate the physical abilities of a handicapped person WORK EXPERIENCE REQUIREMENTS 10 to 14 years experience in a similar position, preferably in the medical devices sector Proven track record in project management, coordination of teams, and people and project leadership; capable of working independently Uses problem solving techniques such as DMAIC to resolve issues as they arise Demonstrates working knowledge of standard techniques, procedures, and criteria in accomplishing well-defined tasks Strong communication skills, with ability to articulate relevant technologies and processes to others in the technical group and provide project updates to non-technical key stakeholders Solves technical issues using alternative or unique approaches Recognizes value-added product features and integrates them into product designs Demonstrates awareness of current technological trends, especially within their specific discipline Previous knowledge or experience in field of Ostomy, Continence care would be added advantage (not mandatory) Previous knowledge or experience in polymer films, bonding technology would be added advantage (not mandatory) Ability to create, read, edit, and interpret 2D and 3D drawings as well as product specifications (with minimal oversight). EDUCATIONAL REQUIREMENTS Bachelor of Science / Engineering degree or higher preferably with Biomechanical Engineering, Mathematics or Statistics as a subject PMP Certification is desirable (not essential) SPECILIZED SKILLS/ TECHNICAL KNOWLEDGE Experience with the FDA Quality Systems Regulations and an ISO 13485 environment at a medical device manufacturer (preferred) Project management training and experience (preferred) Experience with product development, design controls, change controls and risk management for medical devices. Advanced statistics training and experience with plastic proicessing and/or automated assembly processes (nice to have)

As a Project Manager, you ll have an opportunity to work on some of the latest problems solved in the data science universe. All our projects entail working on cutting edge technologies and cloud processing systems, data warehouses and data lakes to help manage the ever-growing information needs of our customers. The responsibilities are detailed as below: Collaborate with client stakeholders to gather business requirements for the project Develop a comprehensive project plan that aligns with the scope and objectives of the project Monitor the project, track milestones, and adhere to agreed-upon timelines and scope Ensure compliance with best practices and established processes for quality assurance for example, using quality assurance checklists, coding best practices, peer reviews, and documentation Ability to storyboard presentations effectively and hold conversations with mid-management-level clients Strong people skills, including conflict resolution, empathy, communication, listening, and negotiation Capable of handling multiple scrum teams Include the pointers that we discussed like Agile, Six Sigma, Lean etc. Experience in the CPG/Retail industry is preferred Qualifications: We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with growing a company. Some qualifications that we think would help you thrive in this role are: BE/BS/MTech/MS in Computer Science 6 to 9 years of experience as a project manager with experience leading large scale programs for implementing multiple software engineering projects/workstreams, including but not limited to planning, requirements, design, implementation, and rollout; knowledge transition, post implementation support, and ongoing project governance. Preferred Qualifications: Hold a current Project Management Profession (PMP) and/or Project Management Institute Agile Certified Practitioner (PMI-ACP) certification The certificate must be active and not expired by the time of offer submission and certification must be maintained during employment Experience leading agile development teams and facilitating team meetings in an agile environment. Experience implementing and supporting multiple workstreams in their sprint planning, sprint closure, daily scrum, and operational artifacts of agile software engineering processes Experience managing ticketing dashboards, e.g., jira boards effectively with detailed tracking of tickets. Experience in improving agile dashboards and insights into progress in every workstream. Experience in supporting the product owner or Client PMO with their management and prioritization of backlog Experience in managing client escalation and removal of impediments Experience in monitoring progress and reporting to stakeholders (internal/external) using metrics Experience in establishing the right quality management principles for each work stream. Experience in establishing superior project management practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization. Experience driving thorough documentation of all projects including project planning documentation, knowledge transition, etc. Excellent knowledge of IT projects, preferably DS/DE/PE Strong communication skills Experience working in an offshore-onsite model with flexibility to work in US hours also.

Position Applied For Project Manager Purchase Manager Assistant Site Engineer PA to C.E.D Asst. Site Engineer Senior Project Manager Accounts Assistant

The Project Manager will be responsible to make sure the courses are designed with the internal content team and partnering with external experts for roles such as course patrons, course faculty, course directors etc. Your Responsibility Manage projects with multiple audiences that utilize Learning Management System products. Cooperate with clients to determine a blended learning approach and prioritize the work effort. Collaborate closely with subject matter experts to build effective learning programs. The program manages multiple complex learning projects simultaneously. Work closely with Content writer, Instructional Designers, Graphics Team to design and build the courses. Monitor activity, progress, and time-related to project development using a project planning tool. Work with the project team to solicit feedback and ensure programs are relevant and on target. Design and develop dynamic instructional interactions and simulations to create interactive, engaging course content, simulations for software, tools, etc. Perform quality assurance checks on courses that have been developed. Support and maintain the global knowledge base and repository for best practice documents, key tools, and templates. Translate needs analysis and functional specifications into detailed course / LMS designs. Assist with quarterly operational reviews, preparation, and analysis. Work with LMS vendor, IT, or software vendor to resolve any technical issues with the web-based training course or its performance within the LMS. Provide project status reports to training department management and stakeholders. Education & Experience: Bachelors or Masters in computer science, computer engineering, information technology, or any relevant field. 7 plus years of experience in Project Management. Proven experience in Website backend, LMS, Workflow, CMS and building e-learning courses. Worked extensively on Adobe creative suite and Redmine. Strong understanding of various learning models like Kirk Particks model. PMP certification preferable for demonstrated experience in managing people, process, budgets, timeline, quality & risk. Competencies: Managing Vision and Purpose | Articulates the strategic vision and ensures alignment throughout the organization by cascading objectives. Developing People | Drives a culture of capability building, on-going feedback and high performance. Driving Results | Displays perseverance and resilience to deliver high performance. Displays accountability for results and takes timely decisions evaluating relevant sources of information. Driving Collaboration | Establishes open and trusting relationships to drive cross functional synergy, focus on achievement of collective results and respect for diversity. Our Benefits & Culture: At Aster, We Care. We strive to create meaningful & purposeful experiences for our employees. As part of our team, you can contribute to giving back to society. Around the world we employ discoverers, and encourage bold innovators. Aster DM Healthcare is an Equal Opportunity Employer. We embrace diversity and respect differences that lay the foundation for encouraging creative ideas, building cohesive teams and fostering values and experiences. Our brands promise of "Well Treat You Well" deeply resonates with our employees and the communities we serve.

The Lead Business Information Architect enables and executes the companys key growth initiatives and ensures the successful go-to-market delivery of cutting-edge solutions that meet market demands. As a trusted representative of the revenue team, the Lead Business Information Architect is responsible for leading initiatives from concept through to successful delivery. This individual will ensure all requirements to fully solve the intended problem are met and all impacts (people, process, and tools) are understood and cared for. The Lead Business Information Architect will build high-trust partnerships with assigned Product and Project Managers to overcome obstacles and collaborate on solutions throughout initiatives. The ideal candidate will have a proven track record of working in cross-functional teams and managing complex initiatives. Essential Duties/Responsibilities Facilitate concept exploration, including opportunity and feasibility assessment. Gather and synthesize initiative business requirements, in partnership with Product, and support sessions with Revenue leadership and subject matter experts for business requirement validation. Drive comprehensive end-to-end impact analysis at the beginning of efforts, including people, process, and tools, to ensure all aspects of the change are designed, managed, and prepared for throughout the initiative lifecycle. Provide partnership to the Product and Project Manager to evaluate and define go-to-market requirements, considering all customer and operational considerations from the impact analysis, to launch. Collaborate with the Product and Project Manager to develop an end-to-end plan that delivers an effective solution that meets all go-to-market readiness requirements. Serve as a member of initiative teams. Enable leader decision making throughout assigned initiatives. Represent Revenue and triangulate as necessary with peers, upline leadership, and cross-functional stakeholders on decisions and risk mitigation making sure all stakeholders are in the loop and alignment within the Revenue organization is achieved. Work with Enablement and Product on full-stack go-to-market efforts for external and internal stakeholders, including Sales and Customer Relationship Management. Demonstrate exceptional organizational skills, attention to detail, and the ability to work collaboratively across the organization to drive revenue-impacting initiatives through to success. Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education Bachelors Degree in Business or relevant educational or professional experience Work Experience Typically 8+ years experience in Business Architecture, Business Analysis, Strategic Program Management, Enterprise Transformation efforts, or related experience Licenses and Certifications Lean Six Sigma Certification-IASSC preferred Project Management Professional (PMP) preferred Knowledge, Skills and Abilities Strong problem-solving skills. Critical thinking, the ability to break complex problems down into component parts and solve issues creatively. Experience planning and deploying business initiatives or participating in enterprise-wide projects. Strong change management experience. Ability to use data to inform decision making. Ability to summarize and present complex topics effectively to a wide audience. Self-starter with the ability to thrive in a fast-paced environment with critical deadlines, and to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment. Strong written and verbal communication skills with the ability to interact with various levels in an organization. Collaboration skills with the ability to form trusted relationships, including key internal and external partners to achieve common goals. Experience building business cases and assessing return on investment. Experience managing expectations when balancing alternatives against business and financial constraints. Ability to understand business objectives and requirements and convert them into solution designs and/or project plans. Highest level of integrity and discretion in managing of confidential information. Excellent presentation and facilitation skills. Commitment to high professional ethical standards and a diverse workplace. Proficient in Microsoft Office Suite. Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office.

ManekTech is looking for Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Team Leadership and Management: Lead, mentor, and develop a team of WFM professionals, including planners, schedulers, and analysts. Conduct regular performance reviews, provide feedback, and support professional development for team members. Coordinate team activities and ensure alignment with departmental and organizational objectives. Strategic Workforce Planning: Develop and implement workforce management strategies to align staffing levels with business needs and objectives. Oversee forecasting and planning processes to predict future staffing requirements and manage capacity effectively. Scheduling and Optimization: Ensure the creation and management of efficient employee schedules to meet operational demands and service level agreements (SLAs). Implement and monitor scheduling practices to maximize coverage and reduce scheduling conflicts. Strategic Project Management & P&L Ownership: Manage the global client services budget across multiple stakeholders and teams for accurate resourcing and timely budget adherence. Data Analysis and Reporting: Analyze workforce data and generate reports on key performance indicators (KPIs), staffing efficiency, and operational performance. Provide insights and recommendations to senior management based on data analysis to support strategic decision-making. Process Improvement: Identify and implement process improvements to enhance workforce management practices, increase efficiency, and reduce costs. Stay updated on industry trends and best practices to continuously improve WFM processes and systems. Collaboration and Communication: Work closely with other departments, such as HR, FP&A, operations, and IT, to ensure effective coordination and communication. Communicate workforce management strategies, changes, and updates to relevant stakeholders and ensure clarity of expectations. Compliance and Documentation: Ensure compliance with labor laws, company policies, and industry regulations in all workforce management activities. Maintain accurate documentation of workforce management processes, policies, and system configurations. Heres What You Need: bachelors degree in Business, Information Technology, or a related field (or equivalent experience). 10+ years of experience in Strategic Workforce planning, with at least 5 years in a leadership position. Proven track record in leading SaaS implementations and customer success initiatives. Experience working with cross-functional teams (sales, product, engineering) in a fast-paced SaaS environment. PMP, ITIL, or other relevant certifications are a plus. Strong understanding of SaaS business models and subscription-based services. Additional Skills (Nice to Have): Advanced degree (MBA or relevant technical masters degree) Experience in a specific vertical or industry (eg, healthcare, finance, etc) is a plus. Familiarity with emerging technologies such as AI, machine learning, or data analytics

Astrome is at the forefront of developing innovative millimeter-wave wireless technologies that revolutionize both terrestrial and satellite broadband access. Our flagship products, such as GigaMesh, GigaSat, and SpaceNet, are designed to deliver fiber-like bandwidth at a fraction of the cost, enabling rapid deployment of 5G and bridging the digital divide in underserved regions. We are seeking a dynamic and technically adept Program Manager to bridge our software and hardware teams. This role is pivotal in ensuring seamless integration of our cutting-edge products, overseeing the lifecycle from conception to deployment, and aligning cross- functional teams towards our mission of transforming digital infrastructure. Key Responsibilities Program Leadership: Drive end-to-end program planning, execution, and delivery across software and hardware teams. Cross-Functional Coordination: Act as the primary liaison to ensure alignment of product development goals, schedules, and milestones. Risk Management: Identify interdependencies and proactively manage risks, issues, and changes in scope or timeline. Stakeholder Communication: Facilitate communication and collaboration between system engineers, embedded software developers, hardware engineers, and QA teams. Process Improvement: Continuously improve internal project processes and promote best practices in agile/hybrid program management. Bachelor s or Master s degree in Engineering (Electronics, Telecommunications, Computer Science, Aerospace, or related fields). PMP / PRINCE2 / Agile certifications are a plus. 7-12 years of program/project management experience in high-tech domains, ideally spanning both software and hardware. Prior experience in wireless communication, telecom infrastructure, satellite systems, or aerospace programs. Strong understanding of product development lifecycles in both embedded hardware and software. Excellent cross-functional communication and leadership skills. Proficiency in tools such as MS Project, Jira, Confluence, Trello, or similar platforms. Familiarity with system-level integration, embedded systems, RF technologies, or communication protocols is desirable. Ability to operate in a fast-paced, multi-project R&D environment. Work in a collaborative and innovative environment. Opportunity to lead and shape Agile transformation initiatives. Competitive salary and benefits package. Career growth and professional development opportunities.

A seasonal delivery leader with experience in SAP S/4 HANA implementation, migration and Rollout experience Experience of working with global client, multi country and multi-language environment Work closely with customer project manager and module leads to track and update Project Plan, status report, budget/burn rates, issue tracker and risk register Track timelines, budget, and scope during the implementation Validate effort estimates and high-level implementation timelines Strong team manager with client interfacing experience Ability to manage the risk proactively and manage stakeholders very well Experienced in managing distributed delivery - locally and globally. Work with Solution Architect and create strategies for integration, data migration, Testing, production cutover and post go live support etc. Reporting and escalation to management or executive level based on agreed governance and escalation path Proactive risk and mitigation management Identify opportunities, scope customer needs and develop winning solutions Extreme ownership of the engagement Oversees the project deliverable withing given timelines and budget Effective Stake holder management internal as well as external Skills and Competencies: Bachelors Degree or equivalent End to end SAP S/4 HANA Implementation (From sales-to-delivery transition, up to Go-Live hyper care support) Nice to have Template Rollout and / or upgrade Project experience Prior experience as SAP consultant or development (preferred) Certified PMP and / or SAP Activate PM Experienced or certification in SAFE AGILE and/ or Scrum Excellent communication Location - Hyderabad/Bangalore/Pune/Mumbai/Chennai If you are interested, please share your updated cv at pg00832018@techmahindra.com.

Join us as a Technical Delivery Lead in our Core Domain team, working for the European region, where youll have the opportunity to drive and deliver cutting-edge Core Network solutions. If you have experience with Voice Core and Packet Core technologies and enjoy driving end-to-end project delivery, this role offers the chance to make a real impact. Youll work closely with cross-functional teams to deploy core networks, enhance service delivery, and help advance the future of network technology. Your stewardship, partnership, and problem-solving skills will be key to delivering meaningful results. You have: 15+ years of experience in project management, services, or care delivery, with a technical background in the core domain and graduation or equivalent degree. A Master's degree will be a plus. Practical knowledge of Voice Core and Packet Core solutions, with experience in managing core network deliveries. Experience with Nokias Packet Core products is a plus. It would be nice if you also had: Worked for European customers by managing projects aligned with the European time zone Strong mentorship, communication, and problem-solving skills, focusing on achieving results. Drive complex programs composed of multiple interconnected projects that deliver measurable business or operational impact, driving efficiency across functions, regions, or local operations. Work closely with senior stakeholders to interpret critical business problems and develop innovative, forward-thinking solutions. Oversee technical delivery at central and local levels. Coordinating with Project Managers and E2E Technical Project Managers (TPMs), ensuring aligned execution. Act as the primary escalation point for domain-specific product and delivery issues, proactively resolving blockers and managing smooth project progression. Own the technical delivery strategy, ensuring scope, timelines, costs, milestones, and quality metrics are achieved and aligned with commitments. Ensure governance and compliance by tracking processes (ASBL, NCC), monitoring budget adherence, approving time bookings, and managing key phases such as milestone certification, care handover, and project closure. Drive performance and insights through KPI tracking, performance reporting, and monthly reviews; clearly communicating domain deliverables, risks, and changes to influence strategic outcomes.

The Project Management Officer (PMO) provides a range of support services to the Engagement Managers to govern our engagements, plan and track them, report progress, manage issues and risks, control change, manage deliverables and quality, track obligations, adhere to our contractual and commercial constraints, manage our finances and keep electronic records of what we produce and do. - Grade Specific A PMO Lead is the Excellent Professional. They are valued for what they bring as an individual skilled PMO practitioner. They will know what works, what doesnt and why. Skills (competencies) Active Listening Adaptability Adaptative Strategy Adaptive Planning Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Change Management Coaching Commercial Management Complex Engagement Management Conflict Management Continuous Improvement Contract Management Decision-Making Estimating Facilitation Financial Analysis Financial Control Financial Reporting Inclusive Communication Influencing Innovation Kanban Lean Portfolio Management Mentoring Negotiation Proactiveness Problem Solving Project Financial Planning Project Governance Project Management Project Planning Relative Estimation Risk Assessment Risk Management Scope Management Scrum Self-Awareness Self-Organization Stakeholder Management Story Pointing Storytelling Strategic Thinking Team Management Transparency Verbal Communication Working Under Pressure Written Communication

Purpose: Primarily responsible of consolidated portfolio management of Global Projects managed within RnD, Data and repository management, analytics helping management and leadership with Key decision making which is based on data, Budget Management, Support in Defining Shared Goals Targets and tracking the same, Capacity mapping, Review Management, Analytics on activities performed within RnD based on Historical data, Tracking overall project progress and RAG Reporting, Working with Dashboards like Tableau, Critical Chain Project Reports supporting Project Management Team and RnD Functional Heads on various Data driven inputs resulting to corrective actions where ever required. Roles and Responsibilities Role requires awareness on Project management methodologies and end to end project life cycle knowledge. Risk/Issue Management, Change Management, Re-prioritization, Optimization and Automating activities will be key requirement for the role Experience with working, managing and analyzing huge data sets. RAG Reporting and escalate things on timely manner to avoid impact on deliverables. Prioritization, On Time Delivery, Excellent in Data Handling, Analyzing and Summarization of the outcome. Automations, Dashboard and CCPM Tool report management, Budget and work plan management, global portfolio and project tracking, Review management, and MIS Readiness will be some of the key activities where in a person will be supporting Meeting Management, Stake holders management and understanding requirement and delivering outcome oriented analytics, which can help in decision making which is data driven. Key Skills Role will require excellent communication skills, good in co-ordinations, team player and will be required to work with all stake holders and departments within and outside R&D. Good with analytics, logical and lateral thinking, advance excel with key formulas, MS Office, MS Projects and power point knowledge, added advantage if aware of macros, SQL Queries and Dashboards. Innovative thinker, Flexible Approach, Go-getter with leadership skills as role requires interactions and getting work done with support of Peers, juniors, seniors and Leadership team.

We seek a versatile and experienced Project Manager who can autonomously lead medium-complexity projects. The ideal candidate will possess Management, delivery, and problem-solving abilities The ability to manage risks, dependencies, issues, and the project roadmap Excellent client interface skills Development experience is a must. A commercial mindset and client partnership skills Expertise in managing P&L and financial aspects of projects Relevant experience in delivery organization and team management, including training and mentoring in Agile values Certification in Agile and PMI methodologies, with a flexible approach to meet project needs Additionally, this Project Manager should be willing to work in hybrid models, including being present at the client's location when necessary. Key Responsibilities Project Management: Handle medium-complexity situations and projects autonomously. Ensure day-to-day project objectives are met and overall schedules are on track. Manage one or more projects to deliver specific products via a multi-disciplinary team. Oversee strategic initiatives and coordinate efforts with other PMs for cohesive execution. Identify client needs and determine how to meet them within a business context and cost-effectiveness. Act as a "Triple Hat" by performing the roles of Scrum Master, Project Manager, and Operations Manager. Team Management: Train and mentor the team in Agile methodologies. Take timely care of project assignments and releases. Lead and motivate multidisciplinary teams, even in parallel. Administer team members, manage vacations, and implement retention actions. Financial & Risk Management: Manage P&L effectively to comply with revenue and margin targets. Keep financial forecasts and billing processes updated on a weekly/monthly basis. Manage risks, dependencies, issues, and project roadmaps. Analyze and address cost deviations and forecasts with the support of an Ops Specialist. Client & Stakeholder Communication: Develop and maintain strong client relationships by providing visibility and accurate information. Generate reports for direction and clients. Negotiate deadlines, resources, and priorities with clients and teams. Ensure transparency and timely communication of issues requiring attention. Continuous Improvement: Contribute to building an environment focused on continuous improvement of the project. Implement strategies for improving efficiency in collaboration with the Operations team. Required Qualifications CertificationsAgile and PMP. Experiencein software development or delivery organizations. MethodologiesKnowledge of Agile, PMI. ToolsExperience with project management tools like Jira, Trello, Azure, Asana, or MS Project. Technical KnowledgeUnderstanding of technologies and programming languages. CommunicationStrong communication skills for interacting with clients and internal teams. LeadershipProven ability to lead and motivate teams, manage resistance to change, and implement new methodologies or processes. AdaptabilityAbility to quickly adapt to changes in the project environment. EthicsHigh professional ethics and transparency in communication. Preferred Qualifications CertificationsAdditional certifications such as CSM, SAFe Agilist, or similar are valued.

We are seeking a highly driven and experienced Project Manager to lead the implementation of our Anoud+ product for external clients worldwide. The ideal candidate will bring deep expertise in software product deployment, strong project management acumen, and domain knowledge in insurance. This role demands excellent client engagement skills, a proactive mindset, and the ability to drive multiple projects to successful delivery within defined Time, Cost, and Scope (TCS). Key Responsibilities Product Implementation Leadership Lead end-to-end implementation of the Anoud+ product from initiation through closure. Oversee all phases of the Software Implementation Lifecycle: Initiation, Planning, Execution, Monitoring & Control, and Closure. Provide hands-on support during GAP analysis and User Acceptance Testing (UAT), ensuring alignment with client requirements. Client Relationship Management Act as the primary point of contact for external clients, both onsite and offsite. Build strong, trust-based relationships with stakeholders and ensure transparent communication throughout the project lifecycle. Manage client expectations, address escalations promptly, and ensure high levels of client satisfaction. Project Management Create and maintain comprehensive project plans, budgets, and schedules. Enforce project governance, risk management, and quality assurance processes. Monitor progress, manage interdependencies, and drive timely resolution of issues. Deliver regular, detailed project status reports to stakeholders. Manage multiple mid-sized to complex projects simultaneously. Apply both Waterfall and Agile methodologies effectively. Team Leadership Lead, mentor, and motivate cross-functional project teams to deliver high-quality outcomes. Manage team performance, resolve conflicts, and ensure alignment with project goals. Cultivate a collaborative, accountable, and results-driven team culture. Domain Expertise Utilize in-depth knowledge of the insurance domain to understand client needs and translate them into actionable project outcomes. Provide expert input during requirement analysis, solution design, and testing phases. Required Skills & Qualifications Mandatory: Proven experience in implementing software products for external clients. Hands-on experience in the insurance domain. Onsite/offsite client-facing project delivery experience. Certifications: PMP or PMI-ACP (preferred). Technical: Familiarity with Oracle or Java (preferred). Project Management: Strong grasp of TCS (Time, Cost, Scope) constraints. Skilled in both Agile and Waterfall project methodologies. Experience in stakeholder communication and escalation management. Soft Skills: Excellent verbal and written communication in English. Self-motivated, assertive, and outcome-oriented. Strong leadership, decision-making, and conflict resolution abilities. High level of ownership with a go-getter” attitude.

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Program Project Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Show creativity in managing projects effectively and efficiently. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and maintain project plans, schedules, and budgets.- Coordinate project activities and ensure timely delivery.- Identify and mitigate project risks.- Provide regular project status updates to stakeholders.- Collaborate with cross-functional teams to achieve project objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.- Strong understanding of project management methodologies.- Experience with project management tools like MS Project or Jira.- Knowledge of risk management and mitigation strategies.- Good To Have Skills: Experience with Agile project management methodologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Program Project Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Salesforce Technical Architecture Good to have skills : Salesforce DevelopmentMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure that project scope and risks are effectively managed. You will drive profitability by overseeing service quality and cost, while also proactively supporting sales through innovative solutions and delivery excellence. Your role will require you to engage with multiple teams, ensuring that all aspects of the project align with organizational goals and client expectations. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project objectives.- Mentor junior professionals to enhance their skills and knowledge in technology delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture.- Good To Have Skills: Experience with Salesforce Development.- Strong understanding of project management methodologies and frameworks.- Ability to analyze complex technical requirements and translate them into actionable project plans.- Experience in risk management and mitigation strategies.- Proficient in stakeholder management and communication. Additional Information:- The candidate should have minimum 15 years of experience in Salesforce Technical Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are seeking a highly driven and experienced Project Manager to lead the implementation of our Anoud+ product for external clients worldwide. The ideal candidate will bring deep expertise in software product deployment, strong project management acumen, and domain knowledge in insurance. This role demands excellent client engagement skills, a proactive mindset, and the ability to drive multiple projects to successful delivery within defined Time, Cost, and Scope (TCS). Key Responsibilities: Product Implementation Leadership Lead end-to-end implementation of the Anoud+ product from initiation through closure. Oversee all phases of the Software Implementation Lifecycle: Initiation, Planning, Execution, Monitoring & Control, and Closure. Provide hands-on support during GAP analysis and User Acceptance Testing (UAT), ensuring alignment with client requirements. Client Relationship Management Act as the primary point of contact for external clients, both onsite and offsite. Build strong, trust-based relationships with stakeholders and ensure transparent communication throughout the project lifecycle. Manage client expectations, address escalations promptly, and ensure high levels of client satisfaction. Project Management Create and maintain comprehensive project plans, budgets, and schedules. Enforce project governance, risk management, and quality assurance processes. Monitor progress, manage interdependencies, and drive timely resolution of issues. Deliver regular, detailed project status reports to stakeholders. Manage multiple mid-sized to complex projects simultaneously. Apply both Waterfall and Agile methodologies effectively. Team Leadership Lead, mentor, and motivate cross-functional project teams to deliver high-quality outcomes. Manage team performance, resolve conflicts, and ensure alignment with project goals. Cultivate a collaborative, accountable, and results-driven team culture. Domain Expertise Utilize in-depth knowledge of the insurance domain to understand client needs and translate them into actionable project outcomes. Provide expert input during requirement analysis, solution design, and testing phases. Required Skills & Qualifications Mandatory: Proven experience in implementing software products for external clients. Hands-on experience in the insurance domain. Onsite/offsite client-facing project delivery experience. Certifications: PMP or PMI-ACP (preferred). Technical: Familiarity with Oracle or Java (preferred). Project Management: Strong grasp of TCS (Time, Cost, Scope) constraints. Skilled in both Agile and Waterfall project methodologies. Experience in stakeholder communication and escalation management. Soft Skills: Excellent verbal and written communication in English. Self-motivated, assertive, and outcome-oriented. Strong leadership, decision-making, and conflict resolution abilities. High level of ownership with a go-getter” attitude.

Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Program Project Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will oversee the entire delivery of a program or project to meet business objectives. You will define project scope, monitor deliverables, and communicate with various stakeholders to manage expectations and outcomes effectively. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead project planning and execution- Ensure project scope and objectives are clearly defined- Monitor project progress and address any issues that arise Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management- Strong leadership and team management skills- Excellent communication and stakeholder management abilities- Project planning and execution expertise- Risk management and problem-solving skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in Program Project Management- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : SAP Project System (PS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for leading cross-functional product development teams. A typical day involves collaborating with team members to design, develop, and enhance software assets that align with both internal and external customer expectations. You will focus on ensuring that product functionality, cost, and delivery schedules are met while fostering an environment that encourages accountability, quality, commitment, growth, and innovation. Additionally, you will support the sales process by participating in solution design discussions, ensuring that the team's output meets the strategic goals of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between cross-functional teams to ensure alignment on project goals.- Mentor junior team members to enhance their skills and knowledge in software development. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS).- Strong understanding of project management methodologies.- Experience with software development life cycle processes.- Ability to analyze and troubleshoot complex software issues.- Familiarity with agile development practices. Additional Information:- The candidate should have minimum 3 years of experience in SAP Project System (PS).- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Claims ProcessingAbility to establish strong client relationshipAbility to perform under pressureHands-on experience with trouble-shootingWritten and verbal communicationProcess-orientationClaims Administration Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Digital Inside Sales - Inside Sales Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIESEnsure that employees are connecting and aligning their work and goals to the Enterprise Objectives. Drive adoption of Winning Way behaviors. Support and drive attainment of core company metrics. Align with and ensure Customer Success Management team is aligned with goals of Chief Customer Officer and Customer Center of Excellence team. Work with Zone and Line of Business Owners to ensure alignment with operational strategy and goals. Transform and evolve the Customer Success Management Team to align with operational strategy and goals. Collaborate and align with Line of Business Owners, Product Managers and Product Owners on roadmap deliverables and messaging so that the Manager of CSM can train and educate the team on upcoming releases and roadmaps. KNOWLEDGE, S AND ABILITIESContinually seeks opportunities to increase customer satisfaction and deepen client relationships. Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data. Excellent communication skills, including issue tracking, triaging and crisis management. Ability to efficiently manage multiple customer projects simultaneously. Ability to communicate with internal and external customers and all levels of management. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation