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5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Project description Have you successfully managed large-scale IT Infrastructure, Application and Security ProjectsDo you like managing all aspects of a projectAre you confident in meeting objectives, delivering value, and realizing benefits in highly complex projects within the financial sector or large organizations on a global scale. You'll be working in the Technology Information Security Office (TISO) Transformation organization in a team which is global, diverse and collaborative as we work across organizations to keep our technology, applications and the businesses they support secure. We review, develop and deliver global solutions to maintain or change our IT security with our business counterparts. As an IT project manager, you'll play an important role in seeing that the development methodology is followed and discuss technical design with the architects, but also pragmatically align decisions with the stakeholders owning and operating solutions that the project team delivers. Our culture centers around partnership with our businesses, transparency, accountability and empowerment, and passion for the future. Responsibilities We're looking for an IT Project Manager to lead the delivery of IT projects, focusing onsoftware development / product management in a scaled agile environment; risk management in the environment of ever-changing regulatory requirements; change management; stakeholder communication management; vendor-based upgrades and patch management; maximizing teams' capabilities across multiple initiatives; driving the maximum value out of delivered features; manage the budget, risk, dependencies, quality and change at project level drive effective project governance to stay in line with scope, budget and timelines assess and remediate risks and issues, tracking these plus deliverables on our RAID reports liaise with project stakeholders, gaining go forward decisions and signoffs allocate, utilize and direct personnel resources to drive projects to completion SkillsMust have Your expertise worked as an IT project manager for ideally 5 years within the finance sector / cybersecurity field managed all facets of large-scale projects and met deliverables strategic thinker and excellent communicator, lead and convince with strong analytical, reporting and project management skills adaptable and able to work effectively across different teams and functions (non-IT) experience with AGILE and Waterfall methodologies experience with Confluence, JIRA, Excel, PowerPoint, and Microsoft Project Nice to have . knowledge and/or experience in IAM / Privilege Access Management projects
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Chennai
Work from Office
Project description We are looking for an experienced, disciplined Project Manager with solid project delivery experience to manage the completion of this ambitious infrastructure & network upgrade project. Responsibilities Manage AWS infrastructure projects from initiation to completion. Manage firewall requests, ensuring compliance with security protocols. Technically sound in MongoDB or Oracle databases on Unix platforms. Communicate project updates, challenges, and milestones to stakeholders. Conduct regular meetings with project teams to ensure alignment and address any issues. SkillsMust have At least 6+ years of project management experience Highly skilled at project planning and scope management Project management certification PMP (not Agile) or PRINCE2 or similar Good analytical skills to be able to analyze and build abstract models with complex branched relationships Strong stakeholder management expertise Experience with collaboration with vendors (communication & documentation) Understanding of software integration processes Teamwork and collaboration Financial planning and management Risk & issues management Upper-intermediate level of English AWS projects exposure MongoDB or Oracle database experience Nice to have N/A
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
We are looking for strong Software Project managers who can identify, plan, track, manage and report status of the project deliverables, ensure the development process is defined and adhere to properly for the Cloud platform Service Engineering team at IBM. You should be an experienced project manager, managed large agile engineering team deliverables, have hands on experience with leading development tools, rich experience reporting and project dashboard creation, status update to executives and excellent communication skills. Conduct release management meetings, coordinate between various stake holders to plan releases, Conduct dev/sec ops meetings and maintain release schedules. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Candidates must have experience in multiple Agile project management methodologies, primarily Scrum and Kanban, as well as Waterfall.Candidates should be well versed in continually prioritizing work amongst a diverse, technical portfolio. The Project Manager will be responsible for prioritising the focus of team membersto hit milestones and measurable progress is being made towards strategic objectives. This role will require frequent communication with a diverse set of stakeholders of varying levels of technical proficiency, so a moderate level of knowledge of software development and support is integral to success in the role. 8-12 years of high-tech industry experience with a track record of experience in program management or project management. Experience in running scrums and scrum of scrums as a scrum master and implementing agile practices in the project/program management Creating and maintaining project documentation using existing processes Managing progress of multiple concurrent projects and coordinating milestone reviews including supporting hiring of team members Create and update weekly status updates to management and stakeholders on progress of all projects in portfolio Coordinate milestoneTracking progress of bugs and feature requests inusing existing processes Working with stakeholders and team management on prioritization of upcoming milestones Experience in tools such as Jira, GitHub, Zenhub, knowledge of Continuous Integration and Continuous Development (1 years’ experience with issue tracking software (Zenhub, Trello, Jira, etc. Moderate knowledge of Git) Excellent knowledge of product life cycle, tools, processes and operations planning. Ability to create and maintain master project plan in collaboration with all stakeholders, drive periodic meetings to meet the project plan and present the report to senior leadership (Moderate knowledge of project tracking software (OmniPlan, MS Project)) Ability to identify risks in the early stage, bring it to senior leadership attention and proactively work with internal or dependent teams to resolve the issues. Ability to front end the team/program compliance status to senior management and various compliance assessment teams across worldwide. Ability to work effectively as part of a team along with excellent written and verbal communication skills Ability to work in an overlapping shift (4-5 hours of overlap with the USA teams) PMP / Prince 2 and Agile Credentials like PMI - ACP or Certified Scrum Master (CSM) are a must Comfort in creating and updating processes as team expectations evolve Preferred technical and professional experience *Familiar with Cloud technology, Agile Methodology Managing progress of multiple concurrent projects and coordinating milestone reviews including supporting hiring of team members Create and update weekly status updates to management and stakeholders on progress of all projects in portfolio Coordinate milestoneTracking progress of bugs and feature requests inusing existing processes Working with stakeholders and team management on prioritization of upcoming milestones Experience in tools such as Jira, GitHub, Zenhub, knowledge of Continuous Integration and Continuous Development (1 years’ experience with issue tracking software (Zenhub, Trello, Jira, etc. Moderate knowledge of Git) Excellent knowledge of product life cycle, tools, processes and operations planning. Ability to create and maintain master project plan in collaboration with all stakeholders, drive periodic meetings to meet the project plan and present the report to senior leadership (Moderate knowledge of project tracking software (OmniPlan, MS Project))
Posted 1 month ago
16.0 - 21.0 years
18 - 22 Lacs
Pune
Work from Office
As a Project Manager you will have expertise in Project Management. In this role, you will be required to provide functional/technical expertise. You will have to lead IBM as well as client team members in completion of tasks towards achievement of goals. All positions are based in India and business consulting positions will require 100% traveling on project sites within India. Your primary responsibilities include: You will work closely with our clients and demonstrate professional knowledge to ensure that the work products and delivery are of the highest level to ensure client satisfaction. Full life cycle of project management in a Waterfall project delivery framework. Lead large-scale, global work streams requiring specific knowledge of SAP within your functional or industry area of expertise. Mobilize and lead teams of diverse functions in a multi partner environment, delivering SAP solutions as value to Business. Deconstruct key business problems to identify value areas and structure and implement complex technology solutions for clients around SAP solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Delivered projects utilizing the appropriate delivery model for customer projects based on proven implementation methodologies. Developed and executed activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitored, managed and reported risks, issues on execution of deliverables. Effective management of 3rd party vendors Experience of working and managing projects with Indian clients Preferred technical and professional experience Overall 16+ years of experience in SAP and a minimum of 7+ years of experience in SAP Project Management managing S/4 HANA support, development and enhancement projects. Should be certified in PMP, ITIL or any other equivalent project management qualification Should be from Consulting background and should have experience of Solutioning / Pre-sales
Posted 1 month ago
6.0 - 11.0 years
15 - 20 Lacs
Bengaluru
Work from Office
This role requires building partnerships with the Project Office, clients, vendors, and subcontractor organizations to manage the implementation of these partnerships and meet client needs. Key responsibilities include managing contractual costs, schedules, and service or product deliverables, as well as coordinating IBM and client resources to deliver services and solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise A Project Manager for Complex Programs is responsible for delivering IBM's largest and most significant client commitments. They oversee client engagements, ensuring the successful implementation of IT, business, and client-specific solutions. The Project Manager must ensure client satisfaction by formulating, developing, implementing, and delivering application, technical, and business solutions tailored to client requirements. The role requires expertize in using IPPF tool for costs and invoices as per contract delivery milestones. The Project Manager should be proficient in various Project Management methodologies, emerging technologies, and technical solutions related to client needs. They must also possess strong leadership, business acumen, and negotiation skills to manage complex programs and high-level negotiations Preferred technical and professional experience The role requires a deep understanding of business and IT challenges, strategic innovative thinking, and risk management skills The Project Manager should be able to analyze complex situations, develop large and complex deals, and apply deal-making techniques to complex opportunities. They must also have exceptional judgment and executive presence to lead development of large/complex deals/bids and represent the organization in executive-level meetings
Posted 1 month ago
16.0 - 21.0 years
18 - 22 Lacs
Bengaluru
Work from Office
As a Project Manager you will have expertise in Project Management. In this role, you will be required to provide functional/technical expertise. You will have to lead IBM as well as client team members in completion of tasks towards achievement of goals. All positions are based in India and business consulting positions will require 100% traveling on project sites within India. Your primary responsibilities include: You will work closely with our clients and demonstrate professional knowledge to ensure that the work products and delivery are of the highest level to ensure client satisfaction. Full life cycle of project management in a Waterfall project delivery framework. Lead large-scale, global work streams requiring specific knowledge of SAP within your functional or industry area of expertise. Mobilize and lead teams of diverse functions in a multi partner environment, delivering SAP solutions as value to Business. Deconstruct key business problems to identify value areas and structure and implement complex technology solutions for clients around SAP solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Delivered projects utilizing the appropriate delivery model for customer projects based on proven implementation methodologies. Developed and executed activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitored, managed and reported risks, issues on execution of deliverables. Effective management of 3rd party vendors Experience of working and managing projects with Indian clients Preferred technical and professional experience Overall 16+ years of experience in SAP and a minimum of 7+ years of experience in SAP Project Management managing S/4 HANA and ECC support, development and enhancement projects. Should be certified in PMP, ITIL or any other equivalent project management qualification. Should be from Consulting background and should have experience of Solutioning / Pre-sales
Posted 1 month ago
18.0 - 25.0 years
20 - 27 Lacs
Mumbai
Work from Office
The Project Manager is responsible for leading a project team in the successful delivery of custom development solutions or the ongoing Maintenance and Support of one or more applications. This role ensures execution in alignment with the project charter or contract, adhering to defined business metrics, terms, and conditions. Key responsibilities include end-to-end project performance management encompassing scope, cost, schedule, and contractual deliverables. The Project Manager oversees project planning, budgeting, resource structuring, scheduling, and staffingcoordinating efforts across internal teams, client stakeholders, and third-party vendors.This role demands proficiency in project management methodologies and tools, with accountability for managing all project resources, including subcontractors. The Project Manager is also responsible for establishing and maintaining an effective communication plan, providing daily guidance to the project team, and delivering regular project status updates to the client. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 18 to 25 years of overall IT experience, with at least 5 years of hands-on experience in project managementDemonstrated experience managing medium to large-scale application development or support projectsExperience working in client-facing roles across various domains or industriesMust-Have Skills: Knowledge in Financial service DomainProven experience in managing IT projects across the full lifecycle (Initiation to Closure)Strong knowledge of project management methodologies (e.g. Agile, Scrum)Hands-on experience with project management tools (e.g., MS Project, Jira, Trello, or similar)Excellent communication, leadership, and stakeholder management skillsExperience working with cross-functional teams, including client teams and third-party vendorsStrong problem-solving and risk management capabilitiesBudgeting and cost control experience Ability to manage multiple priorities and deliver under pressure Preferred technical and professional experience Java, Springboot, PMP, PRINCE2, or equivalent project management certification is preferred
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Mumbai
Work from Office
The Project Manager is responsible for leading a project team in the successful delivery of custom development solutions or the ongoing Maintenance and Support of one or more applications. This role ensures execution in alignment with the project charter or contract, adhering to defined business metrics, terms, and conditions. Key responsibilities include end-to-end project performance management encompassing scope, cost, schedule, and contractual deliverables. The Project Manager oversees project planning, budgeting, resource structuring, scheduling, and staffingcoordinating efforts across internal teams, client stakeholders, and third-party vendors. This role demands proficiency in project management methodologies and tools, with accountability for managing all project resources, including subcontractors. The Project Manager is also responsible for establishing and maintaining an effective communication plan, providing daily guidance to the project team, and delivering regular project status updates to the client. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 18 to 25 years of overall IT experience, with at least 5 years of hands-on experience in project management Demonstrated experience managing medium to large-scale application development or support projects Experience working in client-facing roles across various domains or industries Must-Have Skills: Knowledge in Financial service Domain Proven experience in managing IT projects across the full lifecycle (Initiation to Closure) Strong knowledge of project management methodologies (e.g. Agile, Scrum) Hands-on experience with project management tools (e.g., MS Project, Jira, Trello, or similar) Excellent communication, leadership, and stakeholder management skills Experience working with cross-functional teams, including client teams and third-party vendors Strong problem-solving and risk management capabilities Budgeting and cost control experience Ability to manage multiple priorities and deliver under pressure Preferred technical and professional experience Java, Springboot, PMP, PRINCE2, or equivalent project management certification is preferred
Posted 1 month ago
5.0 - 8.0 years
10 - 12 Lacs
Thane, Navi Mumbai
Work from Office
Job Description: Key skills: End to End Project Management. Project Planning, Costing & Risk Management Lead a cross functional team to achieve project requirements, deadlines and schedules Identify and resolve project issues Prepare project status reports Coordination of change requests Use technology to ensure all parties are informed on schedule and budget Coordinate the development of documentation to enable implementation and turnover of the process of system Lead team in meeting client expectations and project deliverables Conduct post-project evaluation Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project. Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. Establishes and implements project communication plans, providing status updates to affected staff and stakeholders. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports. Performs other related duties as assigned. Main Job Tasks, Duties and Responsibilities : Leadership - Needs to be able to manage a group of people, encourage productivity, and maintain a positive work environment. Project management - Needs to be able to allocate resources, manage project timelines, and mitigate risks. They also need to be able to communicate project progress with clients and senior management. Problem solving - Needs to be able to come up with solutions to technical problems, such as system malfunctions or cyber-attacks. Collaboration - Needs to collaborate with department heads and senior management, and gather feedback.
Posted 1 month ago
13.0 years
0 Lacs
Gurugram, Haryana
On-site
Job Description Job Title - Instructional Design – Senior Manager - T&O- (S&C GN) Management Level: 6 – Senior Manager Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills: Whatfix, walk me, ADDIE model Experience: Minimum 13+ year(s) of experience is required Educational Qualification: Any Bachelors Fulltime Job Summary: As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Lead learning efforts for large-scale as well as niche business transformation programs. Develop learning strategies that are aligned with client’s business and talent strategies, driving positive change, innovation, and development across the client organization. Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth. Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered. Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders. Negotiate learning contracts. Program manage multiple Learning and Talent programs across the practice’s portfolio. Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources. Lead business development by spearheading proposals for new work and building client relationships. Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practice’s strategic direction and goals. Be seen and recognized as a thought and practice leader, who builds on the practice’s strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience. Professional & Technical Skills: Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies Additional Information: Ability to program manage multiple learning programs simultaneously Ability to craft, sell, and deliver fit-for-purpose learning solutions Extensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solution In-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needs Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality results Strong analytical skills and experience using and presenting data to make decisions Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment Proven ability to build strong relations with multiple stakeholders Sharp business acumen Excellent interpersonal skills with Business leaders, team members, and vendors Empathetic leader with expert communication, mediation, influencing, and coaching skills Innovative and proactive problem-solving skills Strong multi-tasking ability Strong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills) Strong analytical skills Structured problem solving Cross-cultural competence People leadership skills Strategic and creative mindset About Our Company | Accenture Education - Graduate/Post Graduate Proven experience as a learning and development leader or broader HR leader Preferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experience Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification 13+ years of experience in the areas of learning strategy, design, delivery, and technology 8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment 5+ years of corporate learning experience (preferably in consulting companies) Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of work Collaborative working experience in the space of change, talent, and performance management Expertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalable Practical experience in learning advisory and business needs consulting Experience with global project management and relevant experience to identify, triage and offer solutions for mitigating risk Experience in leading and managing agile learning programs in a fast-paced environment Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions Experience in working with global teams, cultures and industries Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development Experience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients) Experience in the innovative application of eLearning technologies
Posted 1 month ago
3.0 - 7.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Technical project Manager with experience in application development in Java based technologies. End-to-end ownership of one or more technology projects or releases. Plan and effectively manage all aspects of the project or release including cost, schedule, scope, quality and project resources following the appropriate methodologies. Manage daily/weekly scrums. Able to perform and follow coding standards. Must have experience managing projects in technologies like Java, angular, react and native cloud development Must have managed projects with at least 10 people in team Should have experience managing multiple site teams Strong communications and inter personal skills PMP, CSM certification is a plus. Demonstrated understanding of Project Management processes, strategies and methods. Experience mentoring, coaching and developing rising talent in the technology department Excellent time management and organizational skills and experience establishing guidelines in these areas for others Strong sense of personal accountability regarding decision-making and supervising teams Experience working in a collaborative environment and promoting a teamwork mentality Managerial experience applying analytical thinking and problem-solving skills Ability to predict challenges and seek to proactively head-off obstacles Key Responsibilities Deliver an annual portfolio of moderately complex technology projects with total budgets ranging from approximately $1MM to $5MM+ through effective management of budget, schedule, scope, quality and risk. Accountable for project communications, milestone tracking, resource planning, financials, risk assessment and contingency planning and escalation and resolution of critical issues to project sponsor/owners. Provide leadership to project resources in a manner that ensures timely delivery on commitments/tasks in support of broader project deliverables. Align and lead cross-organizational resources to ensure successful delivery of the project. Identify project resource requirements including on-shore, off-shore, employee and contractor resources and work with plan sponsors to ensure adequately skilled resources are available to deliver on project commitments. Develop the overall project vision, approach, objectives and key deliverables; identify/track key measures of success. Develop a comprehensive project plan incorporating deliverables, resource plans, milestones, accountabilities, communication plan and time lines. Ensure project tracking and status are maintained appropriately. Provide regular status reporting on plan progress, and ensure all company standards are followed. Ensure appropriate testing and quality reviews are conducted and receive sign-off. Create and manage the overall project readiness plan and communicate impacts to appropriate stakeholders. Lead and participate in regular post-implementation reviews and present project metrics to assist with evaluation of project quality. Provide regular status reporting for assigned releases. Log, track and escalate high priority project issues that may impact ability to deliver a quality project according to plan. Work effectively with business partners, vendors and staff to develop the project agenda and ensure agreement/adoption of project objectives/deliverables by affected constituencies. Provide proactive project communication to project owner. Work to identify cross-organizational interdependencies and ensure appropriate integration to project plan. Effectively manage client expectations and resource requirements to ensure ownership and success. Required Qualifications Bachelors degree or equivalent (4-years) in Computer Science, Business or related field; or equivalent work experience. 5-7 years of relevant experience required. 3+ years successful track record of delivering projects that meet business objectives as well as time, budget and quality guidelines. Solid understanding of business functional areas and management issues as well as the IT organizations systems and capabilities. Demonstrated ability to deal with ambiguity and to effectively manage within it. Superior written and verbal communication skills including with executive level presentations. Strong analytic and problem solving skills. Experience managing project plans, time lines, test plans, resources and budgets. Preferred Qualifications Successful experience driving cross-functional and cross-organizational teams to meet project objectives. Expert skills in project management methodologies, processes and industry standard tools. Proven ability to work effectively with on-shore and off-shore employee and contract resources. Ability to formally present project related information in a clear, concise and persuasive manner. Ability to relate well at all levels of the organization, building rapport and maintaining collaborative relationships. (2:00p-10:30p) Technology
Posted 1 month ago
9.0 - 17.0 years
20 - 25 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Produce a well-defined project plan, identifying the key milestones by assigning responsibilities & resources. Create a detailed project plan capturing low level activities and assigning owners, tracking the progress closely. Provides timely reports on project status. Identify risks/issues/dependencies as they arise throughout the project lifecycle and escalate them in the appropriate governance forums with proper mitigation plan. Maintains project change control, ensuring any changes to baseline are managed through change request. Collaborates and builds positive stakeholder relationships providing regular updates, obtains buy-in from all project stakeholders encompassing key project activities. Promotes and takes accountability for project quality; identifies opportunities to improve delivery. Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Analyses management reports and derives insights from it to drive the right business decisions. Drive project discussions autonomously towards logical conclusion. Drives project governance / assurance activities (e. g. Non-Financial Risk assessment, Data control, product approvals etc. ) with business, legal, regulatory compliance, financial crime risk teams etc. Coordinate with internal and external third-party vendors for flawless execution of project. Escalate the risks to project delivery, budget, resourcing gaps with mitigation plan in relevant governance forums. Requirements To be successful in this role, you should meet the following requirements: Knowledge & Experience: 12+ years of experience in project management in the banking and financial institutions. Understanding of the project lifecycle Business Transformation Frameworks and best practice techniques Agile / scrum methodologies of project delivery Understanding of key activities for Change Adoption Knowledge of project management tools such as Clarity/JIRA/MS Project Understanding of banking / HSBC and how change drives benefits for HSBC, its customers and other stakeholders Domain knowledge on the following: IVR Simplification Automation for self-service (Voice bots) ID &V - CLI/ANI , OTP , Voice ID Data - Migration, storage and management (real time and historical) Contact Centre Reporting and BI WFM process, Forecasting, Scheduling, Routing, Knowledge Management (KMS) Sentiment Analysis, Intent Management AI /Gen AI enabled Agent assist Routing, Queue, Process Optimisation Contact Center Platform demise /migration (voice/ chat) CCaaS Implementation experience Cloud migration experience (Geneys/Amazon/MS) Understanding of the purpose, value, culture and fundamentals of Global Transformation, Physical and Digital Channels Experience in Digital Journey like a Mobile/Web Banking application What additional skills will be good to have? PMP / Prince 2 / MSP/ PgMP/ Leading SAFe Certifications You ll achieve more when you join HSBC.
Posted 1 month ago
5.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
We are seeking a Program Manager who will be part of Global Process Owner team for our Seller Identity and Verification (SIV) function within VRMO. The organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Protecting the interests of the end users is our top priority, balance it by being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions for our marketplace. In this role, you will be responsible for the operational process management and improvement for the SIV program. You will be responsible for the design, implementation and improvement of the initiatives. The key responsibility of the role will include: (1) focus on incoming/new program initiatives to operationalize into the function; (2) productivity and efficiency improvements of the functional process they own; (3) incoming volume control management with program owners; (4) governance of the SIV program from Ops perspective: process, tools, audit, inspection, mechanisms; (5) effective design, implementation, execution of the Change Management related to SIV process from an operational perspective. In this role, you will need to demonstrate the ability to dive deep to understand the details of the SIV process, identifying opportunity for improving the process leveraging data as well as the ability to think big, coming up with big and innovative ideas to transformation the SIV process, balancing great customer experience as well as operational effectiveness for the SIV process (quality, cost, productivity). One of the key aspects of the role is partnering with Seller Registration Product Team as well as the global business stakeholders in identifying and leading the implementation of the appropriate process improvements. As the PM, you will support operational cost improvements, overall quality and customer experience, resource planning, appropriate training and necessary tools, decision quality, process efficiency and global alignment of a PM II Basic qualifications Overall experience of 5 years in program management. MBA from a tier I/II institute. Experience driving program improvements, at department level as well as cross-department level, that have resulted in measurable business impact. Proven project management experience with profound knowledge of program management lifecycle, and skilled at project management tools Proven experience leading large scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers. Ability to influence stakeholders across the organization without direct reporting lines. Practical knowledge of problem solving methodologies like Lean, DMAIC, PDCA, Kaizen, process re-designing frameworks, etc. to implement change or improve processes. Excellent oral, written and interpersonal communication skills Demonstrated ability to work well in a team environment and work under tight deadlines Strong influencing skills and negotiation skills Ability to drive projects efficiently in a cross-functional environment by establishing respect and confidence in the business and technical communities Proven analytical aptitude, including the ability to mine and analyze large, complex data sets Preferred qualifications Certified Project Management Professional (PMP) Certified Six Sigma Black Belt is a plus Experience working as part of a global team with multiple time zones and geographically disperse resources. Identification, execution & delivery of programs & projects targeted on designing and/or improving operational processes related to SIV process/program to deliver great customer experience and operational goals (quality, cost, waste reduction, productivity). Support implementation into our Global RCO SIV Operations team of incoming new initiatives and program, including rolling out new investigations tools and systems to our RCO investigators population. Partner with the SIV Functional Ops Leader, Business Stakeholders, Finance from project intake, prioritization, planning, execution and control post implementation. Support Implementation and execution of governance of the SIV program from Ops perspective including process, tools, audit, inspection, mechanisms. Effective design, implementation, execution of the Change Management related to SIV process from an operational perspective, ensuring that changes are understood and adopted by the user community Prior Registration & Compliance experience Large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals Experience working in an Operations environment, driving improvements that have resulted in measurable business impact Proven analytical aptitude, including the ability to mine and analyze large, complex data sets Six sigma black belt level capabilities in deconstructing processes and metrics, to identify areas of opportunity and lead the development and implementation of new processes Good oral, written and interpersonal communication skills Demonstrated ability to work well in a team environment and work under tight deadlines Influencing skills and negotiation skills Ability to drive projects efficiently in a cross-functional environment by establishing respect and confidence in the business and technical communities Ability to motivate and focus people resources where there is no direct reporting relationship 3+ years experience in program or project management Experience defining program requirements and using data and metrics to determine improvements 3+ years experience working cross functionally with tech and non-tech teams IPV is a global function hence you will support ensuring global coverage Proven analytical aptitude, including the ability to mine and analyze large, complex data sets Influencing skills and negotiation skills Ability to motivate and focus people resources where there is no direct reporting relationship MBA or Masters degree in related field Certified Project Management Professional (PMP) Certified Six Sigma Black Belt Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon
Posted 1 month ago
10.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Title: Project Manager - Cloud FPGA Platform About the Role: We are seeking a seasoned Project Manager with 10-15 years of experience leading large-scale, multi-disciplinary engineering projects. In this role, you will be responsible for driving the execution of a Cloud FPGA benchmarking and deployment platform that enables seamless comparison of REDEFINE FPGA workloads with traditional CPU and GPU targets. The platform involves automated configuration, AWS-based provisioning, CI/CD integration, bitstream generation, performance benchmarking, and application deployment. The ideal candidate will combine strong cloud infrastructure management experience, FPGA design process understanding, and excellent project management discipline. You will coordinate across multiple technical teams including hardware, software, and DevOps - and external collaborators to deliver a scalable, secure, and user-facing cloud platform. Key Responsibilities: Program Strategy & Execution: Define and manage the Cloud FPGA roadmap, aligning it with business needs and product goals. Ensure that all phases - from FPGA image generation to multi-node scaling are executed on schedule Stakeholder Management: Act as the single point-of-contact across multiple stakeholders, including internal hardware/software/DevOps teams and external solution partners Cloud Architecture & Provisioning: Coordinate the setup and lifecycle of Terraform-managed AWS resources including EC2, F1/F2, IAM, and container-based infrastructure. CI/CD Orchestration: Lead the integration of GitHub Actions, Jenkins, or other CI pipelines to automate FPGA builds, AFI generation, test deployments, and reporting flows. Multi-FPGA Scaling: Oversee implementation and testing of multi-node deployments using tools like FireSim, Switchboard, or Fireaxe. Ensure performance, latency, and synchronization goals are met. Performance Metrics & Dashboarding: Enable instrumentation pipelines to collect application logs, performance counters, and profiling data. Oversee dashboard development using CloudWatch or other telemetry tools. Security & Governance: Ensure IAM role management, access control, secure provisioning policies, and compliance with internal security standards for all cloud deployments. Milestone Tracking: Monitor sprints, deliverables, blockers, and inter-team dependencies using Agile tools (e.g., Jira, Azure Boards, Planner Premium). Ensure timely delivery and escalation of risks. Documentation & Reporting: Maintain internal documentation for architecture, processes, and workflows. Provide weekly and monthly reports for the leadership team Required Skills & Experience: 10-15 years of experience in project or program management across cloud infrastructure, semiconductor, or embedded systems domains. Educational background in Electronics Engineering, Electrical Engineering, or Computer Engineering. Deep familiarity with Agile methodologies and managing sprints, reviews, and delivery workflows using tools like Jira, Planner Premium, or Azure DevOps. Experience with Infrastructure-as-Code (IaC) frameworks such as Terraform or CloudFormation, and automation of AWS resource deployments. Strong knowledge of AWS services such as EC2, IAM, S3, VPCs, and particularly AWS FPGA offerings like F1/F2 instances. Proven experience coordinating with vendors such as BlueSpec and ZeroASIC, and using tools like FireSim, Switchboard, and Fireaxe for simulation and deployment. Understanding of FPGA build processes, bitstream creation, AFI packaging, and integration with Linux-based cloud hosts. Strong interpersonal and communication skills; ability to work across time zones with internal teams and external vendors. Ability to thrive in ambiguous environments, set direction, and provide structure where it does not exist. Preferred Qualifications: Certifications: AWS Certified Solutions Architect, PMP, or Scrum Master certifications are desirable. Experience with AMI/AFI lifecycle management, remote debugging, and DevOps agents for FPGA provisioning. Familiarity with VSCode extensions, Eclipse Theia, or building web-based IDEs with performance metric dashboards. Hands-on understanding of FPGA simulator integration, log collection, and profiling using instrumentation frameworks. Knowledge of cloud security best practices, infrastructure cost optimization, and user access controls. Education & Experience: Bachelor s or Master s degree in Electronics Engineering, Electrical Engineering, Computer Engineering, or related fields. 10-15 years of professional experience in technical project/program management with significant exposure to cloud computing and/or FPGA-based systems. What We Offer: The opportunity to lead and shape a globally novel platform for FPGA benchmarking and cloud-based workload execution. Deep collaboration with some of the most talented teams in hardware architecture, AI/ML software, and cloud DevOps. Exposure to a unique combination of semiconductor system design, cloud deployment at scale, and real-world application performance profiling. Apply Now
Posted 1 month ago
5.0 - 8.0 years
10 - 11 Lacs
Hyderabad
Work from Office
We are seeking a highly organized and detail-oriented Technical Project Manager (TPM) to lead cross-functional teams in delivering high-impact technology projects. The ideal candidate will have strong project management experience combined with a solid technical background to effectively bridge the gap between engineering teams and business stakeholders. Key Responsibilities: Plan, execute, and deliver technical projects on time, within scope, and within budget. Collaborate with software engineers, DevOps, QA, product owners, and stakeholders to define project requirements and success criteria. Create and manage project plans, timelines, sprint backlogs, and resource allocations. Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives, demos). Identify risks and develop mitigation strategies. Communicate project status, risks, and dependencies clearly to stakeholders at all levels. Use project management tools (e.g., JIRA, Asana, Trello) to track progress and report metrics. Ensure technical documentation is created and maintained throughout the project lifecycle. Drive post-project reviews and lessons learned sessions to improve future execution Bachelors degree in Computer Science, Information Technology, Engineering, or related field. 5+ years of project management experience in a technical environment. Familiarity with Agile/Scr
Posted 1 month ago
5.0 - 9.0 years
7 - 12 Lacs
Chennai
Work from Office
The Senior Instructional Designer plays a key role in strengthening the capabilities of QAD s global Support organization by delivering structured, impactful training programs. The primary objective of this role is to equip Support team members both new and experienced with the product knowledge, tools proficiency, process clarity, and soft skills necessary to provide world-class support to our customers. The role encompasses end-to-end responsibility for training across four focus areas: New Hire Onboarding, Continuing Education, New Product & Process Training, and Soft Skills & Tools Enablement. It requires close collaboration with Support leadership, Product Management, and subject matter experts to ensure training is aligned with business priorities and reflects the evolving needs of a dynamic SaaS environment. With a global scope, the Senior Instructional Designer must tailor training approaches to different audiences while maintaining consistency in content and outcomes. The role also involves evaluating training effectiveness and continuously improving content based on feedback, performance trends, and product updates. This position is pivotal to driving a culture of continuous learning and ensuring our support teams are fully prepared to meet customer expectations as we scale. 1. Training Delivery: Conduct engaging and effective training sessions on QAD products, tools, and processes in both virtual and in-person formats. Tailor delivery approaches based on audience experience and learning style. 2. Content Development: Design and develop self-paced, digital learning content using modern instructional design principles. Incorporate AI tools and innovative learning methods to enhance engagement and knowledge retention. 3. LMS Administration: Manage the Learning Management System (LMS): assign courses, monitor completion, conduct knowledge checks, and generate training reports. Ensure seamless user experience and data accuracy within the LMS. 4. Stakeholder Collaboration: Partner with internal teams such as R&D, Tier 3 Support, and Product Management to facilitate knowledge transfer sessions. Act as the liaison between subject matter experts and the support team for effective training content. 5. Training Governance & Communication: Maintain and regularly update the Support Training Portal with the latest learning content, product updates, tools, and process changes. Provide feedback and progress reports on new hires; identify and escalate any performance or engagement concerns. 6. Industry Awareness & Agility: Stay current with trends and developments in the tech and learning industries. Embrace new learning technologies and methodologies, including AI-driven tools. 7. Project Management (Preferred): Lead or participate in training-related projects and initiatives. If lacking prior experience, demonstrate willingness to learn and manage projects within the training domain. 8. Shift Flexibility and flexibility: Support a global audience by delivering training during EMEA and AMS-friendly hours as needed. Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Education: A Bachelor s Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Ideal Candidate: 5 ye
Posted 1 month ago
5.0 - 9.0 years
7 - 12 Lacs
Mumbai
Work from Office
The Senior Instructional Designer plays a key role in strengthening the capabilities of QAD s global Support organization by delivering structured, impactful training programs. The primary objective of this role is to equip Support team members both new and experienced with the product knowledge, tools proficiency, process clarity, and soft skills necessary to provide world-class support to our customers. The role encompasses end-to-end responsibility for training across four focus areas: New Hire Onboarding, Continuing Education, New Product & Process Training, and Soft Skills & Tools Enablement. It requires close collaboration with Support leadership, Product Management, and subject matter experts to ensure training is aligned with business priorities and reflects the evolving needs of a dynamic SaaS environment. With a global scope, the Senior Instructional Designer must tailor training approaches to different audiences while maintaining consistency in content and outcomes. The role also involves evaluating training effectiveness and continuously improving content based on feedback, performance trends, and product updates. This position is pivotal to driving a culture of continuous learning and ensuring our support teams are fully prepared to meet customer expectations as we scale. 1. Training Delivery: Conduct engaging and effective training sessions on QAD products, tools, and processes in both virtual and in-person formats. Tailor delivery approaches based on audience experience and learning style. 2. Content Development: Design and develop self-paced, digital learning content using modern instructional design principles. Incorporate AI tools and innovative learning methods to enhance engagement and knowledge retention. 3. LMS Administration: Manage the Learning Management System (LMS): assign courses, monitor completion, conduct knowledge checks, and generate training reports. Ensure seamless user experience and data accuracy within the LMS. 4. Stakeholder Collaboration: Partner with internal teams such as R&D, Tier 3 Support, and Product Management to facilitate knowledge transfer sessions. Act as the liaison between subject matter experts and the support team for effective training content. 5. Training Governance & Communication: Maintain and regularly update the Support Training Portal with the latest learning content, product updates, tools, and process changes. Provide feedback and progress reports on new hires; identify and escalate any performance or engagement concerns. 6. Industry Awareness & Agility: Stay current with trends and developments in the tech and learning industries. Embrace new learning technologies and methodologies, including AI-driven tools. 7. Project Management (Preferred): Lead or participate in training-related projects and initiatives. If lacking prior experience, demonstrate willingness to learn and manage projects within the training domain. 8. Shift Flexibility and flexibility: Support a global audience by delivering training during EMEA and AMS-friendly hours as needed. Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Education: A Bachelor s Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Ideal Candidate: 5 ye
Posted 1 month ago
5.0 - 9.0 years
7 - 12 Lacs
Pune
Work from Office
The Senior Instructional Designer plays a key role in strengthening the capabilities of QAD s global Support organization by delivering structured, impactful training programs. The primary objective of this role is to equip Support team members both new and experienced with the product knowledge, tools proficiency, process clarity, and soft skills necessary to provide world-class support to our customers. The role encompasses end-to-end responsibility for training across four focus areas: New Hire Onboarding, Continuing Education, New Product & Process Training, and Soft Skills & Tools Enablement. It requires close collaboration with Support leadership, Product Management, and subject matter experts to ensure training is aligned with business priorities and reflects the evolving needs of a dynamic SaaS environment. With a global scope, the Senior Instructional Designer must tailor training approaches to different audiences while maintaining consistency in content and outcomes. The role also involves evaluating training effectiveness and continuously improving content based on feedback, performance trends, and product updates. This position is pivotal to driving a culture of continuous learning and ensuring our support teams are fully prepared to meet customer expectations as we scale. 1. Training Delivery: Conduct engaging and effective training sessions on QAD products, tools, and processes in both virtual and in-person formats. Tailor delivery approaches based on audience experience and learning style. 2. Content Development: Design and develop self-paced, digital learning content using modern instructional design principles. Incorporate AI tools and innovative learning methods to enhance engagement and knowledge retention. 3. LMS Administration: Manage the Learning Management System (LMS): assign courses, monitor completion, conduct knowledge checks, and generate training reports. Ensure seamless user experience and data accuracy within the LMS. 4. Stakeholder Collaboration: Partner with internal teams such as R&D, Tier 3 Support, and Product Management to facilitate knowledge transfer sessions. Act as the liaison between subject matter experts and the support team for effective training content. 5. Training Governance & Communication: Maintain and regularly update the Support Training Portal with the latest learning content, product updates, tools, and process changes. Provide feedback and progress reports on new hires; identify and escalate any performance or engagement concerns. 6. Industry Awareness & Agility: Stay current with trends and developments in the tech and learning industries. Embrace new learning technologies and methodologies, including AI-driven tools. 7. Project Management (Preferred): Lead or participate in training-related projects and initiatives. If lacking prior experience, demonstrate willingness to learn and manage projects within the training domain. 8. Shift Flexibility and flexibility: Support a global audience by delivering training during EMEA and AMS-friendly hours as needed. Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Education: A Bachelor s Degree in Information Technology, Computer Science, or a related field. Equivalent experience will be considered. Ideal Candidate: 5 ye
Posted 1 month ago
7.0 - 10.0 years
11 - 16 Lacs
Mumbai
Work from Office
The Manager & Sr. Manager, Support Team is a senior leadership role responsible for managing a high-performing team of ERP support engineers, ensuring the delivery of exceptional customer experiences and operational excellence. This role is focused on fostering a customer-centric culture, driving team performance, and developing strategies to resolve complex customer challenges efficiently and effectively. The Sr. Manager oversees team operations, including case management, escalation handling, and process improvement initiatives. They act as a key liaison between the support team and cross-functional departments such as Product Management, Engineering, and Sales to ensure alignment on issue resolution and customer satisfaction goals. This role also involves resource planning, performance tracking, and driving initiatives to enhance support workflows and team capabilities. By proactively addressing recurring issues and identifying opportunities for continuous improvement, the Sr. Manager plays a critical role in shaping the support organization s success and its alignment with business objectives. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. Responsibilities: Leadership and Team Management Provide leadership, mentorship, and coaching to a team of support engineers, fostering a culture of accountability, ownership, and continuous learning. Set team performance goals, conduct regular reviews, and develop individualized development plans to enhance skills and capabilities. Ensure the team is equipped with the necessary tools, training, and resources to meet customer needs and resolve cases efficiently. Escalation Management Oversee the handling of escalated cases, ensuring adherence to escalation protocols and Service Level Agreements (SLAs). Act as an escalation point for high-priority customer issues, working closely with cross-functional teams to ensure timely and effective resolutions. Proactively monitor escalations to identify patterns and develop strategies to minimize future occurrences. Operational Excellence and Process Optimization Continuously evaluate and refine support workflows, case triage, and escalation processes to enhance efficiency and improve customer satisfaction. Develop and implement operational metrics (KPIs) to measure team performance, identifying opportunities for process improvement and optimization. Ensure consistent global support coverage through effective resource planning, shift rotations, and on-call schedules. Performance Tracking and Reporting Monitor team performance metrics (KPIs), such as response times, backlog counts, and escalation summaries. Analyze trends and generate weekly/monthly performance reports to inform strategic decisions and share insights with leadership. Conduct quarterly strategic reviews to assess team performance, identify process gaps, and align on goals. Resource and Capacity Management Develop staffing and scheduling plans to ensure adequate support coverage, including shift rotations and flexibility for changing demand. Optimize resource allocation to balance workload distribution and improve case handling efficiency. Adjust headcount or allocate additional resources based on workload and business priorities. Collaboration and Cross-Functional Engagement Partner with Product Management and Engineering to address systemic issues, advocate for product enhancements, and align on customer-focused priorities. Collaborate with Sales and Customer Success teams to understand customer requirements and deliver tailored support strategies. Facilitate cross-departmental initiatives to improve communication and streamline issue resolution processes. Customer-Centric Focus Foster a customer-first mindset within the team, ensuring all interactions prioritize responsiveness, transparency, and high-quality solutions. Actively engage with key customers to address concerns, build trust, and ensure their feedback informs support and product improvements. Monitor customer satisfaction metrics and implement strategies to exceed expectations and enhance loyalty. Customer-Centric Operations Foster a customer-first mindset within the team, ensuring all interactions prioritize responsiveness, clarity, and customer satisfaction. Communicate effectively with customers during escalations, providing clear updates and managing expectations. Maintain transparency and professionalism in all customer-facing communications to build trust and loyalty. Education Bachelor s Degree in Information Technology, Business Administration, or a related field; equivalent professional experience will also be considered. Certificat
Posted 1 month ago
5.0 - 10.0 years
11 - 16 Lacs
Ahmedabad
Work from Office
About Conneqtion Conneqtion Group is a trusted Oracle Cloud Infrastructure (OCI) & Oracle SaaS Implementation Partner, dedicated to helping businesses implement cutting-edge digital solutions in ERP, AI & Analytics. With a strong presence in EMEA, APAC and NA, our consulting and services firm specializes in Oracle technologies. Our experienced team excels in Oracle Cloud implementation, utilizing the OUM methodology to deliver innovative transformations for our clients. Conneqtion Group has successfully provided Oracle professional services to over 50 SMEs and large-scale enterprises, driving efficiency and growth through tailored digital solutions. At Conneqtion Group, we harness innovation to bring about meaningful change for our clients, ensuring their systems are optimized for peak performance and future growth . About the Role: We are seeking an experienced and highly motivated Project Manager to join our dynamic team. The ideal candidate will have a proven track record of successfully managing complex IT projects, with a strong emphasis on the implementation of Oracle Fusion applications, custom application development, and the oversight of ongoing Oracle Support engagements. As a Project Manager, you will be responsible for leading project teams, managing client relationships, and ensuring the timely and successful delivery of solutions that meet or exceed client expectations. Key Responsibilities: Project Planning & Execution: Develop comprehensive project plans, including scope definition, objectives, deliverables, timelines, resource allocation, and budget. Lead and facilitate project kick-off meetings, regular status updates, and steering committee meetings. Oversee the entire project lifecycle from initiation to closure, ensuring adherence to project methodologies (e.g., Agile, Waterfall, Hybrid) and best practices. Manage project resources, including consultants, developers, and subject matter experts, to ensure optimal utilization and performance. Proactively identify, track, and manage project risks and issues, developing mitigation strategies and escalation paths. Ensure effective change management processes are in place and followed. Monitor project progress, quality, and performance, providing regular reports to stakeholders and clients. Oracle Fusion Application Implementation: Manage full lifecycle implementations of Oracle Fusion Cloud applications (e.g., ERP, HCM, SCM, CRM). Possess a strong understanding of Oracle Fusion modules and their interdependencies. Coordinate with functional and technical teams to ensure successful configuration, customization, data migration, and integration activities. Facilitate user acceptance testing (UAT) and go-live readiness. Custom Application Development Projects: Oversee the design, development, testing, and deployment of bespoke software solutions tailored to client requirements. Collaborate closely with business analysts, solution architects, and development teams. Ensure adherence to coding standards, quality assurance processes, and security best practices. Oracle Support Project Management: Manage ongoing Oracle application support engagements, including incident management, problem resolution, service request fulfillment, and continuous improvement initiatives. Ensure SLAs are met and client satisfaction is maintained for support services. Oversee the transition of projects from implementation to support. Client Relationship Management: Serve as the primary point of contact for clients throughout the project lifecycle. Build and maintain strong, trusted relationships with client stakeholders. Effectively communicate project status, risks, and issues to clients, managing expectations and fostering collaboration. Identify opportunities for additional services and solutions with existing clients. Team Leadership & Mentorship: Provide strong leadership, guidance, and mentorship to project team members. Foster a collaborative, high-performing team environment. Conduct performance reviews and support professional development of team members. Financial Management: Manage project budgets, tracking expenses and ensuring profitability. Oversee invoicing and financial reporting for assigned projects. Qualifications: Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. PMP, PRINCE2, or equivalent project management certification highly preferred. Minimum of 5 years of progressive experience in IT project management, with a significant focus on managing implementation and support projects. Demonstrable experience managing at least two full lifecycle implementations of Oracle Fusion applications (e.g., Oracle Fusion ERP Cloud, HCM Cloud). Proven experience in managing custom application development projects from requirements gathering to deployment. Experience in managing or overseeing Oracle Support projects/engagements. Strong understanding of consultancy services delivery models and client engagement best practices. Excellent leadership, communication (written and verbal), interpersonal, and negotiation skills. Ability to manage multiple projects concurrently in a fast-paced environment. Proficiency with project management software (e.g., Microsoft Project, Jira, Asana, Smartsheets). Strong analytical and problem-solving skills with a keen attention to detail. Ability to travel to client sites as required Conneqtion s Diversity & Inclusion Statement At Conneqtion, diversity and inclusion are at the heart of our culture. As an equal opportunity employer, we take pride in fostering a workplace where everyone is valued and respected. Our DEI initiative is dedicated to promoting equality, embracing diversity, and creating an inclusive environment for all. We believe that a diverse workforce drives innovation and success, encouraging applicants from all backgrounds, including different races, ethnicities, religions, genders, sexual orientations, abilities, and experiences. To empower our global team, we offer flexible work arrangements, mentorship, career mobility, and continuous learning opportunities. At Conneqtion, employment decisions are based on merit, ensuring a fair and inclusive hiring process for all.
Posted 1 month ago
10.0 - 15.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities [Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications Job Description: We are looking for a highly experienced Network Project Manager to lead and manage large-scale infrastructure and networking projects. The ideal candidate will have a proven track record in delivering complex IT projects, driving stakeholder engagement, coordinating across cross-functional teams, and ensuring timely and budget-compliant delivery. Key Responsibilities: Define, manage, and control the project scope, timeline, and budget to ensure successful delivery. Translate high-level, technology-independent business requirements into detailed, actionable technical deliverables . Oversee project governance with consistent weekly status reports, executive summaries, and change control processes . Coordinate with internal/external vendors and suppliers , ensuring requirements are met and SLA/governance is followed. Serve as the primary liaison between the project team and external vendors or service providers. Maintain and track project deliverables using MS Project, Excel , and other PM tools. Monitor project integration, scope, time, cost, quality, resource allocation, risk , and procurement . Execute multi-project management across global/regional teams and varied time zones. Manage milestone billing , approvals, and ensure accurate invoicing . Lead resource planning and utilization to ensure efficient project execution. Drive end-to-end project delivery with a strong understanding of networking/infrastructure . Required Skills & Experience: 10+ years of Project Management experience, especially in networking/infrastructure domains . Solid understanding of network topologies, IT infrastructure, and service delivery . Hands-on experience in managing global project teams and vendor engagements . Proficient in MS Project , Excel, and other PMO tools. Strong communication, leadership, and stakeholder management skills. PMP, PRINCE2, or similar certifications preferred. Excellent verbal and written communication skills
Posted 1 month ago
10.0 - 15.0 years
13 - 18 Lacs
Gurugram
Work from Office
Role Purpose Join a team of Project Managers to lead strategic projects including oversight on the end-to-end delivery of a range of Finance projects. A key enabler in delivering change and positive outcomes, working across Finance to move from vision to action. Responsibilities Lead end-to-end delivery of Finance projects, ensuring alignment with organisational goals and managing scope, quality, and cost. Analyse current processes and design optimised future states using ESSA principles (Eliminate, Simplify, Standardise, Automate). Present updates to stakeholders and governance forums, shaping direction and providing recommendations where required. Maintain comprehensive project plans and budgets, ensuring they are up to date to reflect the latest status. Build strong partnerships with GPOs (Global Process Owners) and business stakeholders, taking full accountability for delivering strategic outcomes. Be the point of contact with full awareness of all aspects of the project, working with multiple stakeholders across Finance and Technology. What we are looking for Ability to lead and communicate, taking full ownership of activities to realise outcomes to time, cost, and quality. Strong relationship-building skills across Finance functions, PMO (Programme Management Office), and external partners to ensure alignment and delivery. Ability to influence without authority to achieve desired objectives. Experience working across matrix teams in multiple locations. Demonstrated success in delivering change initiatives in Finance or Technology; ideally with project management certification (e.g., PRINCE2, PMP). A proactive, innovative approach to identifying and delivering measurable benefits. Continuous improvement mindset. Skills & Experiences Bachelor s degree in Business, Finance, or a related field, or an equivalent combination of education and relevant work experience. Minimum of 10 years of relevant Finance experience across multiple teams. Experience in Project Management and/or Change Management. Proven track record of successfully delivering change initiatives or projects. Leadership of projects/change and ability to take full ownership to drive objectives independently to realise outcomes to time, cost and quality. Desirable: Exposure or experience in delivery of technology or process improvement initiatives. Project management certification (e.g., PRINCE2, PMP) or equivalent relevant internal experience at IHG. Role Purpose Join a team of Project Managers to lead strategic projects including oversight on the end-to-end delivery of a range of Finance projects. A key enabler in delivering change and positive outcomes, working across Finance to move from vision to action. Responsibilities Lead end-to-end delivery of Finance projects, ensuring alignment with organisational goals and managing scope, quality, and cost. Analyse current processes and design optimised future states using ESSA principles (Eliminate, Simplify, Standardise, Automate). Present updates to stakeholders and governance forums, shaping direction and providing recommendations where required. Maintain comprehensive project plans and budgets, ensuring they are up to date to reflect the latest status. Build strong partnerships with GPOs (Global Process Owners) and business stakeholders, taking full accountability for delivering strategic outcomes. Be the point of contact with full awareness of all aspects of the project, working with multiple stakeholders across Finance and Technology. What we are looking for Ability to lead and communicate, taking full ownership of activities to realise outcomes to time, cost, and quality. Strong relationship-building skills across Finance functions, PMO (Programme Management Office), and external partners to ensure alignment and delivery. Ability to influence without authority to achieve desired objectives. Experience working across matrix teams in multiple locations. Demonstrated success in delivering change initiatives in Finance or Technology; ideally with project management certification (e.g., PRINCE2, PMP). A proactive, innovative approach to identifying and delivering measurable benefits. Continuous improvement mindset. Skills & Experiences Bachelor s degree in Business, Finance, or a related field, or an equivalent combination of education and relevant work experience. Minimum of 10 years of relevant Finance experience across multiple teams. Experience in Project Management and/or Change Management. Proven track record of successfully delivering change initiatives or projects. Leadership of projects/change and ability to take full ownership to drive objectives independently to realise outcomes to time, cost and quality. Desirable: Exposure or experience in delivery of technology or process improvement initiatives. Project management certification (e.g., PRINCE2, PMP) or equivalent relevant internal experience at IHG.
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Summary Our India center was established to meet growing global customer demand for expertise in implementing Guidewire software products, currently being used by customers who are household names globally. As a Project Manager, you will be working on implementation and transformation projects involving Guidewire core applications, including leading an Agile (IT) team, multiple partners, and collaborating with customer business and technical staff. Depending on the project delivery requirements, you may be managing multiple projects concurrently or working with a pod of developers, managing their backlog and coordinating with internal partners to plan and schedule the backlog of work. Job Description Responsibilities Manage the project lifecycle of multiple projects simultaneously from start to completion. Lead a Guidewire project team in an Agile environment, leading Sprint Planning, Backlog Grooming, Daily Scrums and Retrospectives. Lead meetings and coach the team to follow Guidewire methodology for the projects. Facilitate meetings, including identification of action items and follow up. Manage scope, time, budget, goals, schedules, and strategy of projects. Communicate status to management verbally and/or written. Facilitate project governance and escalation process interactions between partners. Identify, analyze, and prioritize project risks, and develop response plans. Manage partners proactively to offset scope creep and maintain integrity of projects/releases. Maintain positive implementation experience for customers. Manage implementation partners, tracking financials and costs. Utilize software such as Jira, Rally, SharePoint, Confluence and Microsoft Project Plan. Required Skills / Experience 3+ years Project Management experience on sophisticated, enterprise-level software implementation project(s). Self-starter. Can take on assignments, driving through contacting the appropriate parties to get them done and escalate when progress is impeded. Strong leadership skills; demonstrated ability to lead a team with effective decision making. Follows Agile, Lean, Six Sigma or other project management methodologies to ensure complete, documented deliverables, controls, issue resolution, risk mitigation, etc. Proficient in resource management; experienced working with onshore and offshore resources across multiple geographies. Demonstrated skill in working with implementation partners, and leading multi-functional projects including software package implementations and information architecture. Very strong communication skills (listening, written and verbal). Excellent negotiation skills. Ability to get up to speed quickly in new situations. Ability to function successfully within fast paced, complex projects. Ability to work effectively with all levels of the organization in both business and IT areas. Technical knowledge of Java enterprise projects and assumes excellent usage level of Microsoft applications stack. PMP, Prince2 or equivalent qualification. Degree in related information technology or business background. Nice to Have P&C or other Insurance experience. Vendor management experience. Excellent facilitation skills. Scrum Master Certification.
Posted 1 month ago
5.0 - 8.0 years
10 - 11 Lacs
Gurugram
Work from Office
Job Summary: We are seeking a highly organized and technically proficient Tech Solutions Project Manager to lead the planning, execution, and delivery of technology-based solutions across client and internal projects. The ideal candidate will have a strong understanding of project management principles, SDLC (Software Development Lifecycle), and a background in managing cross-functional technical teams. You will serve as the bridge between business stakeholders and technical teams to ensure solutions are delivered on time, within scope, and within budget. Key Responsibilities: Lead end-to-end project management for technology solutions from requirements gathering to delivery and post-deployment support. Collaborate with clients, internal teams, and third-party vendors to define project scope, goals, and deliverables. Develop detailed project plans, including timelines, resource allocation, and risk mitigation strategies. Manage multiple concurrent projects using Agile, Scrum, or hybrid methodologies. Monitor project performance and progress; provide regular updates and reports to stakeholders. Identify project risks and proactively implement mitigation strategies. Ensure solutions align with business goals, compliance standards, and technical feasibility. Facilitate daily stand-ups, sprint planning, retrospectives, and status meetings. Drive quality assurance and ensure deliverables meet customer expectations. Continuously improve project processes and tools for efficiency and scalability. Qualifications: Required: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. 5+ years of experience in project management, preferably in a tech or solutions delivery environment. Proven experience with Agile, Scrum, and/or Waterfall methodologies. Solid technical background with understanding of software development, cloud platforms, APIs, or enterprise systems. Excellent communication, leadership, and stakeholder management skills. Proficiency with project management tools such as Jira, Trello, Asana, or MS Project. Preferred: PMP, PRINCE2, or Agile certifications (e.g., Certified ScrumMaster). Experience working in SaaS, enterprise IT, or consulting environments. Familiarity with DevOps practices and tools.
Posted 1 month ago
9.0 - 12.0 years
19 - 27 Lacs
Bengaluru
Work from Office
Responsibilities include: Ensuring projects meet quality expectations and are completed on time and within budget. Driving scrum ceremonies as part of Agile development lifecycle Resolving project conflicts with affected management, technology peers and business partners Simultaneously managing multiple projects of significant complexity. Identifying project risks, implementing appropriate mitigation strategies. Escalating risks and exposures to management. Identification, escalation and resolutions of issues and interdependencies between projects. Setting up & driving meetings and workshops as required. Release planning , preparation & execution of implementation plan Producing project documentation including status reports, issues and risk logs and presenting to senior management. Key Requirements: Minimum 6 to 8 years of IT Project Management experience Demonstrated ability leading end to end software development projects Very strong verbal and written communication skills Advanced understanding and experience with Project Management delivery methods and tools Advanced level in MS PowerPoint and Project Desirable: PMI/AGILE certification or equivalent, certification in Project Management discipline and methods College degree, specialized training, or equivalent work experience
Posted 1 month ago
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