3117 Pmp Jobs - Page 40

Job Title: Project Lead Location: Hyderabad Qualifications: B. Tech /M. tech in Engineering Experience: 3-5 Years Job description: To drive complex projects from concept to SOP (Start of Production). The ideal candidate will have extensive project management experience, particularly in high technology industries such as space, aerospace, or nuclear. Key Responsibilities: • Project Management: Lead and manage projects end-to-end, from inception through planning, execution, and delivery, ensuring timelines, budgets, and quality standards are met. • Agile Implementation: Facilitate adaption of Agile frameworks to engineering project needs, fostering iterative development and continuous improvement • Stakeholder Liaison: Coordinate and communicate effectively with external testing agencies, vendors, and customers to ensure smooth project progress and compliance. • Tool Utilization: Utilize project management software such as Zoho Projects and Microsoft Projects, alongside MS Office tools, for planning, tracking, and reporting project status. • Technical Leadership: Oversee design and system development. • Cross-Functional Collaboration: Work closely with mechanical, thermal, and project engineering teams to align technical solutions with project goals. • Documentation: Prepare and maintain detailed project documentation, including technical reports, schedules, risk assessments, and stakeholder communications. • Continuous Improvement: Identify opportunities for process optimization and implement best practices to enhance project efficiency and outcomes. Desirable Skills: • Experience with project management tools (e.g.,Zoho projects, Microsoft projects). • 2+ years of Project management post PMP certification • Proven ability to apply Agile project management methodologies in engineering environments. • Excellent communication, leadership, and stakeholder management skills

Job Title: Project Manager Location: Hyderabad Qualifications: M. tech /Ph.D. in Mechanical Engineering (or) Thermal Engineering Experience: 10+ Years Job description: To drive complex projects from concept to SOP (Start of Production). The ideal candidate will have a strong background in mechanical or thermal engineering with extensive project management experience, particularly in high-technology industries such as space, aerospace, or nuclear. Key Responsibilities: • Project Management: Lead and manage projects end-to-end, from inception through planning, execution, and delivery, ensuring timelines, budgets, and quality standards are met. • Agile Implementation: Facilitate adaption of Agile frameworks to engineering project needs, fostering iterative development and continuous improvement • Stakeholder Liaison: Coordinate and communicate effectively with external testing agencies, vendors, and customers to ensure smooth project progress and compliance. • Tool Utilization: Utilize project management software such as Zoho Projects and Microsoft Projects, alongside MS Office tools, for planning, tracking, and reporting project status. • Technical Leadership: Oversee design and system development. • Cross-Functional Collaboration: Work closely with mechanical, thermal, and project engineering teams to align technical solutions with project goals. • Documentation: Prepare and maintain detailed project documentation, including technical reports, schedules, risk assessments, and stakeholder communications. • Continuous Improvement: Identify opportunities for process optimization and implement best practices to enhance project efficiency and outcomes. Desirable Skills: • Experience with project management tools (e.g.,Zoho projects, Microsoft projects). • 5+ years of Project management post PMP certification • Proven ability to apply Agile project management methodologies in engineering environments. • Excellent communication, leadership, and stakeholder management skills

Responsibilities: * Manage audio-visual equipment, digital signage. * Lead AV projects from planning to execution. * Ensure successful project delivery within budget and timeline.

POSITION SUMMARY: The Associate Project Manager will be responsible for planning, coordinating and executing the assigned projects. The role will be accountable to manage and deliver the objectives as per the agreed schedule without compromising the quality. PRINCIPLE JOB RESPONSIBILITIES: Define Business objectives/goals for the client delivery. Work closely with stakeholders to define the scope for the delivery and communicate to the project team members. Monitor and control the project progress to ensure they are on track. Work closely with cross functional teams Maintain project matrix and communicate the project progress report to internal stakeholders and clients on a defined frequency (weekly/Monthly) Proactively identify project risk and define the mitigation plan by working with stakeholders. Document and maintain risk log. Other department specific duties as assigned. Open to work in late shift as needed on rotation basis. Required Skill sets: Must have: Excellent communication and presentation skills Project management background Ability to handle multiple small to medium size projects simultaneously. Excellent knowledge of any one of the PPM tool such as MS Project online or Jira. Minimum of 5+ years of experience in Project management Excellent analytical skills. Good to have: Scrum or PMP certification Good knowledge of productivity tools such as Jira and/or Confluence Familiarity with Agile methodologies and process Experience in ZOHO

Job Summary The Delivery Manager (DM) is responsible for ensuring the successful delivery of services and solutions to strategic client accounts. Acting as the primary delivery liaison between the client and internal teams, the DM ensures alignment with contractual obligations, business objectives, and customer satisfaction. The role blends project oversight, client engagement, resource coordination, and delivery governance. Key Responsibilities Client Relationship Management Serve as the main delivery point of contact for assigned accounts. Build and maintain strong client relationships to ensure long-term satisfaction and account growth. Understand the client’s business, industry trends, and strategic objectives. Service Delivery Oversight Ensure high-quality, on-time delivery of contracted services and solutions. Coordinate with project managers, technical leads, and functional teams to meet delivery milestones. Monitor KPIs, SLAs, and operational metrics to ensure continuous improvement. Governance & Reporting Conduct regular account reviews and steering committee meetings. Provide performance updates, risk assessments, and strategic recommendations to both clients and internal stakeholders. Own issue resolution and escalation processes across delivery streams. Financial & Commercial Management Support renewals, change orders, and upsell opportunities through delivery insights. Collaborate with sales and pre-sales teams to shape future engagements. Team & Resource Coordination Align delivery resources to project scope and client expectations. Facilitate onboarding, knowledge transfer, and retention of team members on the account. Mentor delivery team members and promote a culture of accountability and service excellence. Qualifications Bachelor’s degree in Business, Information Technology, or related field (Master’s preferred). 7+ years of experience in delivery management, account management, or program leadership roles. Proven success managing complex client engagements and multi-disciplinary teams. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Excellent client-facing and interpersonal skills, with a focus on communication and conflict resolution. Experience with financial oversight and contract compliance in a professional services context. PMP, ITIL, or relevant certifications are a plus.

Job Title: Interior Project Coordinator Department: Interior Design / Construction Reports To: Project Manager / Senior Interior Designer Location: [Company Location] Salary: ₹35,000 - ₹40,000 per month (Based on experience) Job Overview: The Interior Project Coordinator will manage and support the execution of interior design projects from start to finish. With 4-5 years of experience in the industry, the candidate will ensure seamless coordination between clients, vendors, contractors, and the internal design team, while maintaining quality, budget, and time schedules. Key Responsibilities: Coordinate and communicate with clients, designers, contractors, and suppliers to ensure smooth project execution. Create and manage project timelines, ensuring all deadlines are met. Organize and maintain detailed project documentation, including contracts, proposals, design specs, and progress reports. Oversee the procurement of furniture, fixtures, materials, and finishes, ensuring timely deliveries and cost compliance. Conduct on-site visits to monitor progress, resolve issues, and ensure quality control. Assist in preparing project budgets, track expenses, and ensure projects stay within the allocated budget. Facilitate and attend project meetings, documenting decisions, actions, and follow-ups. Ensure all designs are compliant with relevant building codes and safety regulations. Provide regular updates and reports to the Project Manager and clients. Manage and coordinate any changes in design scope and ensure these are documented and communicated to all parties. Maintain client relationships and address any feedback or concerns promptly. Skills & Qualifications: Bachelor's degree in Interior Design, Architecture, or related field. 4-5 years of proven experience in interior project coordination or related fields. Solid understanding of interior design principles, materials, and finishes. Experience with design software (AutoCAD, SketchUp, Revit, etc.) is a plus. Proficiency in project management tools (e.g., Microsoft Project, Trello, Asana). Strong communication skills, both written and verbal. Excellent organizational, multitasking, and time management abilities. Ability to manage multiple projects simultaneously under tight deadlines. Strong attention to detail and problem-solving skills. Preferred Qualifications: Certification in Project Management (PMP, CAPM) or Interior Design (NCIDQ) is a plus. Experience working with contractors, architects, and other professionals in the design and construction Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per month Language: English (Preferred) Work Location: In person

HCLTech is Hiring || Project Manager || 12th July,2025|| Walk In Drive || 10.30 AM - 4.00 PM Location: HCL Technologies Ltd, SEZ Unit-2 (Sdb2 Buld), ELCOT-Special Economic Zone, 602/3, Shollinganallur Village, Shollinganallur-Medavakkm High Road, Chennai-600119,Chennai Contact Person: Subhashini Hike - Standard (as per the budget) Shift-Rotational Mandatory : Prince2 Practitioner, PMP or equivalent Cab- Yes, both side Please carry: 2 Updated Resume 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic device) Experience : 5+ Years Role : Project Manager Location : Chennai Shift : US Shift Job Description: summary: As project lead you are responsible for the end-to-end project management, serving as primary executive point of contact and ensuring that the customer is satisfied with the quality and timely delivery of the project. You define and manage deliverables to plan goals for financial performance and you are able to manage complex changes. The project lead engages and presents in the final stage before contract signature where needed. While leading the project you are able to coach and mentor individual project managers and larger groups to drive success. Role & responsibilities: Providing executive governance of complex Transition and/or Transformation programs from development to implementation to include oversight of multiple (global) work groups. Matrix manages all project resources to ensure successful project completion across Serves as a primary executive point of contact to customers. Ensure all processes are documented, communicated and ensure they work efficientely for the project. Oversee all Transition and Transformation planning, execution, reporting and related escalation management. Define and manage deliverables to plan client's goals for financial performance. Develop and manage deliverables to plan vs actual. When applicable, leads and/or participates in organizational initiatives. Communicates and translates functional/operational goals into team goals. Recommend solutions and manage complex changes. Departmental initiative development and leader. Ability to coach and mentor individual project managers and larger groups. Engage and present in final stage before contract signature. Project Financial Management Skills, knowledge and abilities: Communication: Strong and proactive communication skills, both verbal and written. Customer: Primary customer interface, direct interaction with the customer. Engaging presence with the customer. Organization: Strong in time management and setting priorities. Analytical: Data validation for projects and project requests, project reporting. Interpersonal: Ability to coach/mentor project managers and larger groups, result oriented, learning on the fly. Tools: MS Office knowledge (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, Webex. Systems: Project management systems for project management and time management, internal client systems. Professional certifications: Preferred : ITIL V4 Foundations or equivalent. Mandatory : Prince2 Practitioner, PMP or equivalent

Job Title: Customer Experience Manager Location: Noida Exp- 5 to 8 years 8 to 13 years Job Category: Customer & Employee Experience, and Service Excellence Job Description: We are seeking a highly motivated and experienced Customer Experience and Service Excellence Manager to join our team. The ideal candidate will be responsible for enhancing service and operational excellence, identifying opportunities for improvement, implementing best practices, and leading initiatives to optimize customer and employee experiences. Key Responsibilities: Customer Experience (CX): Onboard client's teams to the CX Program by conducting in-depth Customer Learning sessions, CX Maturity Assessments, and Voice of the Customer analysis. Design, conduct, and evaluate studies to identify key customer interactions that need attention or improvement, documenting requirements. Develop personas, journey maps, and other tools to lead teams through problem-solving of complex business and technical challenges that directly impact the customer experience. Analyze, quantify, and clearly articulate the value derived from program actions. Design new and innovative customer interactions and touchpoints to enhance and differentiate our customer experience. Prioritize, manage, and deliver people/process/technology initiatives that optimize the Customer Experience end-to-end and result in quantifiable CX metric improvements. Provide thought leadership on the latest CX strategies and tools and seek to constantly advance HCLs position as a leader in Digital Workplace Services. Regularly communicate progress and opportunities to all levels of the organization using engaging and informative content. Effectively influence fellow leaders and team members to gain support for the CX Program with data and persuasion. Evangelize the Customer Experience mission and vision to all levels of the organization. Service Improvement and Continuous Service Improvement (CSI): Review and recommend service level hygiene and improvement. Proactively assess operational practices across people, processes, and tools. Drive Continual Service Improvement Programs across various client and digital workplace services domains. Conduct Customer Experience/Technology Roadmap Workshops and create roadmaps to support efforts. Establish and implement industry best practices within our service delivery. Identify the need for proactive SWAT Programs. Make recommendations for tool adoption and maturity and drive implementation. Drive improvements to support end-user and customer leadership experience. Drive customer satisfaction. Foundation Services: Maturity Assessment, Benchmarking, and Best Practice Sharing: Conduct GAP/Maturity assessments and share results with action plans. Conduct predictive analysis for performance, productivity, and process improvement suggestions. Performance benchmarking with recommendations. Establish best practice guidelines and frameworks. Identify and enable learning and development opportunities. Establish 360 connect and feedback channels with internal and external customers/stakeholders. Establish business guidelines and validate new deals and renewals. Change Enablement (BCM): Understand the challenges users face adapting to new digital technologies and ways of working. Conduct workshops, interviews, surveys, focus group studies, and other engaging activities across the customers organization to collect and analyze user behavior data. Define and track adoption metrics across multiple initiatives in a program by analyzing tool usage data, monitoring end-user adoption, and devising adoption campaigns that include key learning objectives and change management activities. Implement change strategies and plans for multiple engagements that can cross-functional boundaries. Integrate change management with product management and influence successful mitigation strategies with integrating best practices, change management efforts, and interacting with key stakeholders to enable communication efforts. Practice Development: Publish best practices, case studies, white papers, and success stories. Establish an Innovation Council and identify opportunities for innovation, experience tools, and optimization. Qualifications: Overall progressive experience in Service Delivery, Operations Management, or Customer Support. Strong program management experience, including strategic planning, organization, execution, and follow-through. Strong data gathering and analytical skills which translate to action for improvement. Good presentation skills to build and share inspiring visual stories and use cases. Strong collaboration and influencing skills at all levels. Ability to adapt and change with the needs of the organization and business. Understanding of digital workplace solutions that enable collaboration, communication, and knowledge sharing. Recent experience as part of a Customer Experience organization preferred. Excellent communication skills in English. Certified or trained in Project Management (Agile Scrum Master, PMP/Prince2, CAPM, etc.). ITIL v3 or above certification. Experience in handling End User Technology Transition and Transformation Projects. Experience in delivery management and deployment of solutions.,

Basic Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 10+ years of experience in program management, delivering complex technical projects. Proven track record of leading large-scale, cross-functional projects. Strong technical aptitude and ability to understand complex technical concepts. Excellent communication and interpersonal skills. Experience with Agile methodologies (Scrum, Kanban). Proficiency in project management tools (e.g., Jira, Asana). Preferred Qualifications: A master s degree in engineering, computer science, or a similar discipline. Experience with machine learning and AI technologies. Experience with data engineering and data pipelines. Project management certification (e.g., PMP, PgMP). Strong analytical and problem-solving skills. Experience working in a fast-paced, high-growth environment.

Job Title: Salesforce Delivery Project Manager Location: Pune / Ranchi / Bangalore(Hybrid) Experience: 6+ Years Employment Type: Full-time About the Role: We are looking for a highly organized and driven Project Delivery Manager with experience managing large-scale technology projects, preferably in the Salesforce and Cloud domain. The ideal candidate will hold CSM and PMP certifications , possess strong communication and client-handling skills, and be comfortable working with global teams Key Responsibilities: Lead and manage the end-to-end delivery of large-scale Salesforce and cloud technology projects Coordinate across cross-functional teams using tools such as Asana and Jira Serve as the primary point of contact for client communication, status updates, and escalations Ensure projects are delivered on-time, within scope and budget , maintaining high-quality standards Proactively identify project risks, dependencies, and scope changes, and manage mitigation plans Facilitate sprint planning, reviews, retrospectives, and regular delivery check-ins Required Skills: CSM and PMP certified with a strong foundation in Agile and Waterfall delivery methodologies Proven experience managing Salesforce and cloud technology projects Hands-on experience with project management tools like Jira and Asana Excellent communication, stakeholder management, and team coordination skills Ability to work independently and manage high-pressure timelines Willingness to work late in the evening for overlapping hours with North America teams and clients

Role & responsibilities Identify project stakeholders, team members, requirements, and overall timelines. Define scope, schedule, budget, and risks with project teams and track project progress. Develop and implement robust communication plans, change management roadmaps, and critical paths. Leverage project management platforms (e.g., Wrike, Asana, Jira) to create, update, and share project statuses. Oversee the technical implementation of solutions, ensuring alignment with engineering objectives. Facilitate risk assessments and establish mitigation strategies for potential technical challenges. Prepare comprehensive documentation for all project phases, including deliverables, outcomes, and lessons learned. Coordinate global and cross-functional resources to achieve project success. Communicate progress, challenges, and key outcomes effectively to stakeholders and leadership. Provide sign-off for phase and project completion. Preferred candidate profile Skilled at identifying potential risks and implementing strategies to mitigate them. Proven ability to work effectively with cross-departmental teams and stakeholders. Excellent verbal and written skills to convey complex ideas and technical details to diverse stakeholders effectively. Ability to analyze complex technical challenges and propose actionable solutions. Capability to lead multidisciplinary teams and drive project success. Proven ability to inspire and guide teams, create cohesive teams, resolve conflicts, foster collaboration, and drive ownership of goals. Adept at managing multiple priorities, delegating tasks, and using resources efficiently. Strong time management and multitasking capabilities to oversee multiple priorities and deadlines. Analytical and creative abilities to overcome obstacles and achieve project objectives. Confidence in making informed decisions under pressure and managing conflicting priorities. Familiarity with project management tools (e.g., Jira, Wrike, Asana) Flexible and open to navigating changes and adopting new tools or methodologies. Minimum Qualifications 3+ years of relevant experience in project management roles. Proven experience leading technology projects, working closely with engineering and multidisciplinary teams. Proficiency in project management tools such as Wrike, Asana, or Jira. Exceptional risk analysis, prioritization, and resource management skills. Excellent written and oral communication skills in English. Demonstrated ability to deliver projects on time, within budget, and to specification. PMI Project Management Professional (PMP) certification. Nice to Have Knowledge of Hindi. Familiarity with the domain name industry.

We are looking for SAP Sr. Project Manager certified in PMP or relevant for handling EtoE implementations projects in India. Job Responsibilities The candidate should have 10+ years of professional experience with a successful (and recent) track record of delivery of multiple SAP implementation projects performing in the role of Project or Program Manager in implementing SAP ERP (ECC, S/4 HANA). At least Three full life cycle SAP implementations as an SAP Project Manager with multi-module implementations. Prior to that, the candidate must have worked as a principal / Senior consultant for one of the logistics modules. Role includes program planning and deployment, budget management, P&L management, risk management, operations transformation, systems integration, and software development. Should have excellent leadership, communication (written and oral) and interpersonal skills with proven ability to deliver high profile activities to tight timescales. Responsible for the overall management of the SAP delivery project throughout its lifecycle. Responsible for defining, planning, tracking, and managing the project, for identifying key resources and providing the direction they require to meet project objectives. Responsibilities include project plans creation, schedule management, risk management, scope definition cost definition and allocation. Should coordinate work with teams including coordinating the activities of cross- functional teams by leading through influence to ensure project timelines are met. Should be responsible for collaborative project review meetings to highlight significant updates, assessing risks and risk mitigation plans while providing project status to key stakeholders. Mobilizes and motivates effective project teams; communicating effectively across teams and groups; reprioritizing as necessary to address changes in the business and/or shifting needs. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget, and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members, and reinforce the enterprise knowledge management through the collection and communication of lessons learned. The successful candidate will have a solid background managing the successful delivery of SAP solutions with extensive experience. The candidate will demonstrate end-to-end project experience that encompasses process design, planning, and management; execution of the build through to go-live is a must. Experience implementing systems based on a templated solution will be highly valued. Industry certifications (PMI / Prince2 etc) will be highly valued. Monitoring Project progress, Document Sign-off monitoring, managing and monitoring RICEF developments. Required Skills A minimum of 5 years of project management experience or equivalent Graduate or postgraduate degree from an accredited and well-known university Proven record of excellent performance Proficiency with project management tools used by the enterprise. Strong interpersonal skills: the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers, and team members. Intense knowledge of various SAP solutions Customer Focus and Satisfaction Experience in post-production support tools and methodologies Experience in working in an international environment.

Job Purpose To deliver the projects in alignment with Brand Business Strategy and trade team by managing cross-functional teams to fulfill the ultimate objective of delivering the projects on time. To bring in new trends, technology and innovations to the retail space by executing best in the class retail stores within the specified budget, timeline and quality standards. To maintain the existing stores and renovating it as per the latest trend. Job Context & Major Challenges In order to sustain high customer satisfaction and engagement, stores need to be attractive as well as maintained to be so, to provide the best possible shopping experience. Aside from ensuring superior shopping experience, stores need to be in good shape, which are both energy efficient and in alignment with the latest trend. Key Challenges: 1.Implementation of new trends and technology at reduced costs in retail space. 2.Executing the stores with franchises vendors, which are new for every project without compromising the look and feel of the stores and identities. We have to educate all the different vendors for every project 3.Performing the Repair and Maintenance jobs in the night hours almost every day. partners to get their maximum support to make projects success Dealing with Local authorities to overcome local regulations Forecasting the risks pertaining to Socio-cultural issues like festivals ,strikes ,local labour holidays etc and planning the project execution accordingly Educating and training the vendors to meet the expected execution timelines, budgetary constraints, and quality standards. Statutory approvals Procurement in volatile market conditions Varying Geographical locations Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Store opening and renovation timeline WCD to HOTVM for COCO and COFO with only registered vendors Preparing work schedule and forecasting the Handover dates and anticipating the potential delay factors and planning for preventive measures for it. Regular site visits and multiple and regular communication/ coordination with different stake holders like- VM, Design team, Landlord, Franchise, RBD team, multiple vendors, Ops team, Legal team etc. Organizing project steering meetings and sharing the project reports. Completing all the documentations like site visit reports, checklists, hand over documents. Inviting estimates from vendors, vetting them and sending it to commercial team for PO creations. Site measurement and Bills certifications. Target taken for projects completion is 39 days. KRA2 Vendor Development Developing vendors as per the forecasted plan and immediate requirements. 10 new vendors as required in the region KRA3 Control cost of new and renovation stores Explore new trends and technology in infrastructure for retail space. Adopt and implement new trends and technology in retail space at reduced cost. Bring in more energy efficient solutions to retail space to reduce utility costs. 5% lesser than current Grid KRA4 Repairs & Maintenance Visiting the stores to check the RnM job and on call jobs from store. Completing the job within 9 days from the approval. KRA5 Vendor Management :Forecast accuracy on store handover to VM Projects Handover to VM Handover Time cost savings due to capex cost & saving initiatives Managing projects as per PMI/PMP way (integration of 5 process & 9 Knowledge areas), Developing and sharing Project Management Schedule (MS Project Sheet) with all stake holders to forecast the risks very early ,resource sharing and overlapping of activities to crash the project timelines

VP – Operations (Future COO) �� Ideal Experience Total Experience: 12–20 years in project execution, operations, planning, and team handling Industry: High-end construction, contracting (villas, buildings, infra), preferably with systems-driven companies like L&T, Tata Projects, Shapoorji, Godrej, Kalpataru, etc. Handled: At least ₹200+ crore portfolio across 10–15 projects simultaneously Exposure To: ERP or construction software Site planning & monitoring tools (MS Project/Primavera, Excel dashboards) SOP creation and resource optimization Labour, vendor, and purchase coordination Team development and delegation models Key Responsibilities: 1. Project Execution & Monitoring Lead and oversee the execution of 20–30 residential and commercial projects across Navi mumbai Create and monitor project timelines, budgets, and progress reports weekly Set up and maintain centralised MIS for all site updates 2. Site Team Management Manage and coordinate General Managers, Project Managers, Engineers, and Supervisors Define clear roles, KPIs, and escalation systems to reduce micromanagement Conduct monthly site reviews and team performance audits 3. SOP & Process Implementation Develop and enforce execution SOPs across all sites (curing, safety, quality, handover, labour deployment) Standardise documentation: DPRs, work measurements, QC checklists, etc. Create training and induction manuals for site teams 4. Labour, Material, & Vendor Coordination Implement labour movement planning to improve productivity Coordinate with procurement to ensure timely delivery of material and equipment Create monthly forecasting of material/labour needs 5. Billing & Site Cost Control Work with Billing & Accounts to ensure timely and accurate billing from all sites Ensure cost control at every stage of execution through vendor negotiation, resource planning, and waste reduction 6. Tech-Driven Operations Drive adoption of ERP/Excel-based dashboards for project tracking, reporting, and procurement Use simple tech tools (WhatsApp logs, apps, Google Sheets) for real-time updates from sites 7. Client/PMC Coordination Act as escalation point for all major client/PMC operational issues Ensure site compliance with client expectations, timelines, safety, and documentation Key Requirements: B.E./B.Tech (Civil) required; M.Tech or PMP is a plus 12–20 years of project execution and operations experience in real estate or infrastructure Proven track record of managing ₹150–200+ crore in annual construction execution Strong leadership, discipline enforcement, and people management skills Familiar with project planning tools, MIS reporting, and site coordination practices High accountability, solution-oriented, and able to work under pressure Willing to travel regularly between Alibaug and Navi Mumbai sites Growth Opportunity: This role is a stepping stone to becoming Chief Operating Officer (COO). The right candidate will be given full authority and support to create systems, scale teams, and become a core part of the company’s strategic leadership. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person

As passionate about our people as we are about our mission. What We re All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Senior Project Manager for our Platform group in Implementations. R eporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Senior Project Manager is responsible for implementing Q2 s ebanking solutions in order to align with the business requirements of our customers. RESPONSIBILITIES : Partner with clients to understand business requirements and expectations Design and execute project plans and documentation to deploy Q2 solutions Direct project resources to complete tasks in a timely manner Work closely with the client and team to problem solve issues that arise Track status and provide updates in relation to overall implementation process Train and educate clients on the product and configuration options EXPERIENCE AND KNOWLEDGE : Typically requires a Bachelor s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. Project Management Methodology exposure preferred (PMP or PMI) Familiarity with enterprise software deployment architecture and methodologies Exposure to SQL is preferrable Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint Experience managing client expectations with a Client first attitude and commitment to satisfaction Ability to organize and execute multi-facet software deployments Capable of assessing project risks and mitigations Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources Possess project leadership qualities Strong written and oral communication skills with e xcellent people and teamwork skills Ability to remain calm, diplomatic, and cooperative under stressful conditions Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast paced environment Ability to travel 15% to client sites Financial Services and enterprise software experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - You Earned it

Job Location - Chakan Experience - 10+ years Job Summary: We re looking for a Project Manager to join our PMO team focused on developing data-center critical infrastructure products (Thermal, Power, and IT-Systems) in our factories. You will manage projects from new product development (NPDI) to customizing existing products (ETO) as per client requirements or regional transfers from start to product launch. You ll coordinate with engineering, product management, operations, procurement, quality, logistics, marketing, and sales teams. Success will mean delivering projects on time, within scope, and on budget ensuring product cost and Time to Market goals are met. Our work spans manufacturing plants across Ambernath and Chakan. You will also align your projects with company business objectives, manage risks, and propose recovery plans if challenges arise. Given our setup, you ll need to navigate a complex environment and maintain clear communication at all levels. Responsibilities: Lead end-to-end project management for new products and customizations. Develop and manage project plans timelines, milestones, resource allocation, risks, and dependencies. Follow the company s NPDI (New Product Development and Introduction) process. Drive cross-functional teamwork and collaboration across Engineering, Operations, Product, Quality, Sourcing & Leadership teams. Work with managers to secure proper resourcing for projects. Track and report progress, budgets, and KPIs to stakeholders and senior management. Identify and resolve risks that could impact timelines, scope, or quality. Foster continuous process improvement, innovation, and efficiency. Work with Product Management and Engineering to ensure solutions meet requirements and cost targets. Conduct periodical Gate reviews (Steering Committee) inviting CFT & Engineering, Operations, Service, Quality Leadership and ensure Gates opened upon fulfilment of criteria Escalate to Senior Management when the Gates doesn t get opened leading to Project delays Conduct post-launch reviews with the open points raised out off all Gates for closure Qualifications Bachelor s degree in Engineering, business, or related field (Masters preferred). 10 + years experience in Project/Program Management in a structured environment. Knowledge of APQP is an added advantage Experienced in handling market campaign & recall in the field Familiarity with the full product development lifecycle (idea to commercialization). PMP certification is strongly preferred. Skilled in tools like MS Project or Smartsheet. Strong communication and interpersonal skills to influence stakeholders at all levels. Strong leadership skills with the ability to motivate cross-functional teams. Proven problem-solving and decision-making skills with a proactive mindset. Willing to travel up to 20%, mostly between Thane and Chakan. Experience with data-center critical infrastructure solution providers or engineering products. Experience with Agile methodologies (Scrum, Kanban) is a plus

Infotel India is seeking talented IT Project Managers to join our new team in Mumbai. In this pivotal role, you will oversee various IT projects within the organisation, ensuring that they are executed efficiently and align with our strategic goals. This is a great chance to contribute to innovative projects and work with a diverse team of professionals in a supportive and dynamic environment. Key Responsibilities: Manage the complete project lifecycle, including planning, execution, delivery, and closure. Develop project plans that outline scope, timelines, costs, and resources needed. Coordinate with cross-functional teams to ensure project milestones are achieved and to resolve any issues. Maintain strong communication with stakeholders, presenting updates on progress and addressing any concerns. Identify project risks and develop contingency plans to mitigate them. Utilize project management tools to track progress and report on key performance indicators (KPIs). Enhance team collaboration and foster a positive project environment. Bachelors degree in a related field, such as Computer Science, Information Technology, or Business Administration. 5 years of experience in project management, preferably in the IT sector. Strong knowledge of project management methodologies (Agile, Scrum, Waterfall). Exceptional communication and leadership skills. Ability to multitask and manage multiple projects simultaneously. Proficiency in project management software (e.g., MS Project, JIRA, Trello). PMP or equivalent certification is a plus.

Job Description We re hiring a Program Manager to orchestrate complex, cross-functional data initiatives from revenue-pipeline automation to analytics product launches. You ll be the connective tissue between Data Engineering, Analytics, RevOps, Product, and external partners, ensuring programs land on time, on scope, and with measurable impact. If you excel at turning vision into executable roadmaps, mitigating risk before it bites, and communicating clearly across technical and business audiences, we d love to meet you. Key Responsibilities: Own program delivery for multi-team data products (e.g., revenue-data pipelines, attribution models, partner-facing reporting APIs). Build and maintain integrated roadmaps, aligning sprint plans, funding, and resource commitments. Drive agile ceremonies (backlog grooming, sprint planning, retrospectives) and track velocity, burn-down, and cycle-time metrics. Create transparent status reporting risks, dependencies, OKRs tailored for engineers up to C-suite stakeholders. Proactively remove blockers by coordinating with Platform, IT, Legal/Compliance, and external vendors. Champion process optimisation: intake, prioritisation, change management, and post-mortems. Partner with RevOps and Media teams to ensure program outputs translate into revenue growth and faster decision making. Facilitate launch readiness QA checklists, enablement materials, go-live runbooks so new data products land smoothly. Foster a culture of documentation, psychological safety, and continuous improvement within the data organisation. Qualifications 7+ years program or project-management experience in data, analytics, SaaS, or high-growth tech. Proven success delivering complex, multi-stakeholder initiatives on aggressive timelines. Expertise with agile frameworks (Scrum/Kanban) and modern collaboration tools (Jira, Asana, Notion/Confluence, Slack). Strong understanding of data & cloud concepts (pipelines, ETL/ELT, BigQuery, dbt, Airflow/Composer). Excellent written and verbal communication able to translate between technical teams and business leaders. Risk-management mindset: identify, quantify, and drive mitigation before issues escalate. Experience coordinating across time zones and cultures in a remote-first environment. Nice to Have Formal certification (PMP, PMI-ACP, CSM, SAFe, or equivalent). Familiarity with GCP services, Looker/Tableau, or marketing-data stacks (Google Ads, Meta, GA4). Exposure to revenue operations, performance marketing, or subscription/affiliate business models. Background in change-management or process-improvement methodologies (Lean, Six Sigma).

Infotel India is seeking talented IT Project Managers to join our new team in Mumbai. In this pivotal role, you will oversee various IT projects within the organisation, ensuring that they are executed efficiently and align with our strategic goals. This is a great chance to contribute to innovative projects and work with a diverse team of professionals in a supportive and dynamic environment. Key Responsibilities: Manage the complete project lifecycle, including planning, execution, delivery, and closure. Develop project plans that outline scope, timelines, costs, and resources needed. Coordinate with cross-functional teams to ensure project milestones are achieved and to resolve any issues. Maintain strong communication with stakeholders, presenting updates on progress and addressing any concerns. Identify project risks and develop contingency plans to mitigate them. Utilize project management tools to track progress and report on key performance indicators (KPIs). Enhance team collaboration and foster a positive project environment. Bachelors degree in a related field, such as Computer Science, Information Technology, or Business Administration. 5 years of experience in project management, preferably in the IT sector. Strong knowledge of project management methodologies (Agile, Scrum, Waterfall). Exceptional communication and leadership skills. Ability to multitask and manage multiple projects simultaneously. Proficiency in project management software (e.g., MS Project, JIRA, Trello). PMP or equivalent certification is a plus.

Work Flexibility: Hybrid What you will do: Development of the project charter and management plan. Direct, manage, monitor, and control project. Evaluate tradeoffs within project. Collaborate with project stakeholders to develop, manage and own project scope. Develop and manage the detailed project Gantt chart. Analyze critical path, major workstreams, and intersecting milestones. Collaborate with cross-functional managers to define project budget. Monitor and maintain costs within budget. Develop a risk management plan for the project. Identify, analyze, and understand project risks; develop and monitor a risk response plan. Develop a Procurement Management Plan and collaborate on the selection of procurement partners. Participate in the development of the validation and verification plan of the manufacturing processes at the vendor sites Participate in PFMEA, Control Plan, SOP and PPAP generation associated with product transfers. Incorporate end-user feedback to refine scope through the project lifecycle and can communicate changes, updates and decision to key stakeholders . What you will need: Required Qualifications: Bachelors degree related to Engineering or other related field of study 4-7 yrs of relevant Experience. Proven Project Management skills through the delivery of business-critical projects. Strong communication and influencing skills with both internal and external stakeholders. Experience with design remediation and engineering development, including IQ/OQ/PQ and design verification & validation Preferred Qualifications: PMP or equivalent preferred Capable of providing technical leadership and, influencing and providing technical direction to Engineers, Technicians and Operators as required. Demonstrable strong analytical & problem-solving skills, a process improvement orientation, and the ability to handle multiple tasks in a fast-paced environment Experience in an FDA regulated or regulated industry beneficial. Travel Percentage: 10%

Project Manager Post Date: July 8, 2025 Apply Before: July 31, 2025 Views 7 0 Applications Experience 8 Years + INDUSTRY IT Services Job Description Vacancy - 1 At Wagento, we are pioneers in delivering cutting-edge e-commerce portal development solutions. Specializing in platforms like Magento, Adobe Commerce, BigCommerce, Shop ware, and Shopify Plus, we help businesses thrive in the digital landscape. Our commitment to innovation, quality, and customer satisfaction sets us apart from our competitors. The Project Manager will oversee the end-to-end delivery of e-commerce portal projects, leveraging expertise in platforms such as Adobe Commerce, Magento, and BigCommerce. This role requires a strategic leader who can manage cross-functional teams, ensure timely project delivery, and align technical solutions with business objectives. The ideal candidate will have a proven track record in managing complex e-commerce projects and driving successful outcomes. Job Description Project Planning and Execution: Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with business goals. Develop detailed project plans, timelines, and budgets. Team Leadership: Lead cross-functional teams, including developers, designers, QA engineers, and business analysts, to deliver e-commerce solutions on platforms like Adobe Commerce, Magento, or BigCommerce. Platform Expertise: Utilize deep knowledge of Adobe Commerce, Magento, BigCommerce, or similar platforms to guide technical teams and ensure best practices in development and deployment. Stakeholder Management: Collaborate with internal and external stakeholders, including marketing, sales, and third-party vendors, to ensure seamless integration of e-commerce solutions. Risk Management: Identify, assess, and mitigate project risks, ensuring proactive resolution of issues to keep projects on track. Quality Assurance: Oversee testing and quality assurance processes to ensure e-commerce portals meet performance, security, and usability standards. Budget and Resource Management: Monitor project budgets, allocate resources effectively, and ensure cost-efficient delivery without compromising quality. Agile Methodologies: Implement Agile/Scrum methodologies to manage project workflows, facilitate sprint planning, and drive iterative development. Reporting and Documentation: Provide regular project updates to stakeholders, maintain comprehensive documentation, and track key performance metrics. Continuous Improvement: Stay updated on e-commerce trends and technologies, recommending enhancements to improve platform functionality and user experience. Requirement 8+ years of experience in project management, focused on e-commerce portal development and web development. Proven experience managing projects using Adobe Commerce, Magento, BigCommerce, or similar e-commerce platforms. Experience leading cross-functional teams in an Agile/Scrum environment. Strong understanding of e-commerce platforms, including Adobe Commerce, Magento, and BigCommerce, and their integration with payment gateways, CMS, and third-party APIs. Proficiency in project management tools (e.g., Jira, Trello, MS Project, or similar). Excellent communication and stakeholder management skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong problem-solving and analytical skills. PMP, Scrum Master, or similar project management certification. Key Competencies Leadership and team motivation. Strategic thinking and planning. Attention to detail and quality focus. Adaptability to changing priorities. Strong negotiation and conflict resolution skills. Education Bachelor s degree in computer science. Tech. Salary & Benefits Career Development, Training & certification assistance. Medical insurance cover for self, spouse, and children. Provident Fund. Paid Time off (Maternity, Sick days, Holidays and Earned Leave). Weekends off. Flexible work hours and public holidays. Loyalty bonus. Diversity All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, or marital status. Contact Information To apply for

Job_Description":" Customer Project/Program Management Job Family Definition: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. Job Family Definition for Mgr, Progr Mgmt Office: Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects. Management Level Definition: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in crossfunctional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities: Manages customer project delivery. Revenue as detailed in Impact section. Very large/ complex/ single or multiple region. High risk. High complexity legal and commercial issues. Manages project financials including P&L. Meets or exceeds SOAR approved budgets. Provides reliable financial forecasts to themanagement. Manages business development. Identifies and develops new opportunities with client. Supports early qualification and opportunity assessment for large and complex opportunities. Acts as opportunity manager for high risk deals. Manages client relationships. Manages upper level client delivery relationships. Frequently represents the organization to external customers/clients. Manages project team. Manages internal as well as external resources with a team size less than 40 people. Mentors and encourages skill development of project team members. Provides detail performance review input and development recommendations for team members. Education and Experience Required: First Level University degree. 7 years experience in project management or in like roles/businesses. Knowledge and Skills: Demonstrates an in-depth understanding of key company Services operational policies, processes and methodologies applicable to project management. Speaks with authority to most layers of depth related to project management methods. Makes use of and contributes to the companys PM Professions community. PMP Certified. ","

Junior Associate-Project Management Date: Jun 30, 2025 Location: Bengaluru Company: Himalaya Wellness Company ROLE: Junior Associate/Associate - Project Management, R&D OVERVIEW: The Junior Associate/Associate - Project Management drives successful project completion by managing time, scope and cost of new product development in order to accomplish the larger business goal of the organization. KEY ATTRIBUTES: PEOPLE SKILLS: Effective in managing people with diverse qualifications & backgrounds. Effective communication - Articulate in written & spoken communication, good in listening. Tactful negotiation, influence and decision making. Strategic overview. Networking & planning excellence. Conflict management. Assertive & enthusiastic. Change management - adaptable to changing & demanding situations. OTHER SKILLS: Project management methodologies. Presentation skills RESPONSIBILITIES: Leads multiple projects and multi disciplinary project teams within R&D for on-time & speed to market product deliveries. Accomplishes effective planning, prioritizing, monitoring and delivery of new products. Liaisons with Marketing, QA, Regulatory & Operations teams for timely launches of new products. Assesses financial viability of projects and networks with Finance for budget approvals. Manages various stakeholders across the organization with appropriate communication and direction. Manages scope, time & cost of projects with risk assessment and risk mitigation strategies. Facilitates supportive environment for smooth functioning of project teams. Reviews existing systems and processes for improving efficiency and reducing turnaround time for project deliverables. QUALIFICATIONS: M. Pharma / M.Sc / M.Tech / B.E Project management Professional (PMP) certification preferred MBA (Project management) preferred

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About the Role Zeta is looking for an experienced client facing program Manager who is responsible for overseeing discovery, planning, execution, and delivery of product features and fixes, tech and non-tech initiatives, ensuring that they align with the client engagement objectives and commitments. The role requires a combination of strong stakeholder management, communication skills, negotiation skills and a deep understanding of platform delivery methods. Responsibilities Planning, Design and Execution: Drive the discovery phase, develop and executerealisticquarterly & sprint plansthat meet budget and quality expectations. Actively setand manage expectations of senior stakeholders (internal & client) wrtdelivery timelines and risks. Implement and oversee quality assurance processes to ensure deliverables meet standards. Stakeholder Management: Engage with various stakeholders, including client senior stakeholders, business & engineering leaders, design teams, and team members to drive execution. Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal product & engineering teams. Delivery oversight & governance: Track delivery progress, identify risks and issues proactively, ensuring that mitigation and resolution plans are in place and are communicated with key client & internal stakeholders. Lead program governance (both internally & with the client)ensuring alignmentonprogress,risksand issues with key stakeholders. Change Management: Implement effective change control processes to manage alterations to the scope, schedule, and resources. Actively communicate changes to stakeholders and ensure alignment. Leadership and Collaboration Skills : Manage a team of program & project managers (upto 15 direct reports). Engage with senior leadership to clearly identify program purpose & objectives, often leading requirement analysis & business case preparation. Resource Management: Identify, allocate, and track resources, including budget, personnel, and equipment. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics. Reporting and Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials. Skills Program Management Skills : Strong experience in project/program management, including experience leading large-scale, complex technical programs (50-200 FTEs; 8-12 workstreams) in a fast-paced and dynamic environment. Excellent organizational and time management skills, with the ability to deliver high-quality work under tight deadlines. Stakeholder Management Skills (clients & internal product & engineering leaders)- Leadership & interpersonal skills, with a proven ability to motivate and lead cross-functional teams. Prior experience leading delivery of product & engineering programs in a BFSI environment (preferably credit card domain) Strong understanding of scrum and agile methodologies, sprint planning etc. Strong hands-on experience on project management tools like JIRA, Trello, Smartsheet, OKR management software, Kanban, etc Nice to have: PMP or equivalent project management certification is a plus Banking / Credit card domain experience SaaS product implementation experience Experience and Qualifications 12+ years of software industry experience with 5+ years of experience managing large software development projects from inception to launch in BFSI domain. Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent) Equal Opportunity

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon s worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to - Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand. Contributes to goal settings for direct team members in lines with process goals. Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews. Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required. Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams. Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance. Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers. Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary. Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders. Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity. Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement. Graduate in any stream Experience: Minimum 4 years in managing people, interacting with customers or stakeholders Minimum 2 years in independently managing a function Responsible for performance and development of a downstream team of at least 15 to 20 people in operations Strong Analytical ability with good verbal and written business communication Excellent written and verbal communication skills in English Qualifications: Graduate in any stream Overall work experience of minimum 6 years Strong Analytical ability Good in verbal and written business communication Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified