1363 Pmi Jobs - Page 6

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Job Description Team: UTG PMO Join the hottest name in enterprise software today! ServiceNow, the fastest-growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management. ServiceNow’s UTG PMO delivers business-critical program outcomes across Cybersecurity, Mergers & Acquisitions (M&A), Cloud Infrastructure, Platform Engineering, Release Management, and Product “Big Rock” delivery (highest priority product and engineering deliverables). This opportunity is within a specialized team responsible for program delivery across our global cloud environment, touching all cloud infrastructure elements from the data center to the application layer. We are currently expanding our team in the APAC region and are looking for a Staff Technical Program Manager who will be responsible for supporting numerous projects and programs as our business grows. The role is divided into two critical aspects: program management of large and complex infrastructure programs within our data centre and network environments as we expand our global presence to meet the increasing customer demand, and working with the Regulated Market Team to aid and expand Isolated cloud environments across the APAC and Middle East region. Some of the typical programs that this role will handle include new data centre delivery, site expansions and migrations, security infrastructure delivery, and building new products and services in existing public and private clouds. You are passionate about the customer experience and service availability as a team member. You believe in delivering uncompromised, high-quality, scalable, and sustainable solutions. You have experience managing large cross-functional project teams with exemplary people and program management skills. The role requires a critical thinker with strong vendor management and problem-solving skills. Someone who can cut through the ambiguity and futile noise to refine the project scope and communicate effectively with many internal and external stakeholders. Along with solid project management experience, you will need a strong technical background in engineering or operations roles in a multi-region environment. What You Get To Do In This Role As a Staff Technical Program Manager, you will drive large, highly visible, complex programs for our Cloud Engineering organization against tight deadlines. As a key partner to our architecture and engineering teams, you will develop and maintain strong partnerships with stakeholders, technical leaders, and business owners to deliver on strategic and tactical organizational initiatives. As a Staff Technical Program Manager, You Will Develop overall program plans, definitions, and agreements on scope, success criteria, key milestones, and deliverables. Determine critical program dependencies; technical, process, and people. Anticipate, identify, and mitigate risks throughout the program lifecycle. Coordinate the day-to-day activities required to deliver a great solution on time. Facilitate meetings and engage and communicate effectively with senior leadership levels. Ensure operational readiness for the technology or programs you are leading. Develop and lead business readiness plans, including training, support documentation, and artifacts. Manage external dependencies, suppliers, and logistics. Provide leadership by example. Develop and share best practices across the team. Qualifications To be successful in this role: The ideal candidate will have a broad and deep understanding of cloud infrastructure components, including hardware platforms, OS, applications, databases, networks, and datacenters—good knowledge of public cloud architecture, Azure, AWS, GCP, etc. Prior experience managing infrastructure programs to support building and scaling applications/services on public/private cloud in an MSP setting is highly desirable. You must have excellent oral and written communication skills and work well in an open, collaborative, dynamic team environment. Preferred Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Masters degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or related technical field. 6+ years’ of project/program management with at least four years dedicated to running large engineering programs, ideally in an international setting. Project or Program Management certification, e.g., Agile PM, PMI, PRINCE2, MSP, etc 4+ years of relevant technical experience in programming, systems or network administration, hardware/software, or data center technologies. Experience with performance and availability monitoring, analysis, and configuration management platforms (e.g. Ansible, Puppet, cfengine, chef, Splunk, Logstash) is desirable. Familiarity with MySQL, Oracle, MariaDB, or similar technologies; proficiency preferred. Deep understanding of Linux servers and their components, including networking, storage, and software packaging. Familiarity with networking technologies such as routing, switching, and load balancing is a plus. Demonstrated ability to build out scalable compliance systems and processes for complex environments and regulations. Strong understanding of security and regulatory objectives, standards, and building scalable control implementations for multiple cloud environments. Understanding of commercial certification and attestation is a plus. Facilitation skills in leading planning meetings, reviews, and retrospectives. Excellent negotiation, communications, and presentation skills. Strong customer orientation. Exceptional organizational and planning skills, with an ability to manage cross-functional and globally distributed project teams. Experience with Agile tool and techniques. Prior experience at a SaaS, PaaS or IaaS Cloud company a plus. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Summary Job Title: Senior Business Analyst Location: TechM Pune Hinjewadi Years of Experience: 10 15 Years Job Summary: We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team at TechM Pune Hinjewadi. The ideal candidate will possess a strong foundation in Business Analysis, with a proven track record of delivering successful projects. This role requires a strategic thinker who can bridge the gap between business needs and technology solutions, ensuring that our projects align with organizational goals. Responsibilities: Conduct thorough business requirements analysis to identify and document business needs. Collaborate with stakeholders to gather, analyze, and validate requirements for new and existing systems. Develop detailed functional specifications and use cases to guide development teams. Facilitate workshops and meetings to elicit requirements and ensure stakeholder alignment. Perform gap analysis and recommend solutions to improve business processes. Support project management activities, including project planning, risk management, and status reporting. Act as a liaison between business units and IT to ensure effective communication and understanding of requirements. Participate in user acceptance testing (UAT) to validate that solutions meet business needs. Provide training and support to end users on new systems and processes. Continuously seek opportunities for process improvement and optimization. Mandatory Skills: Strong expertise in Business Analysis methodologies and best practices. Proven experience in requirements gathering, documentation, and stakeholder management. Excellent analytical and problem solving skills. Ability to communicate complex concepts clearly to both technical and non technical stakeholders. Experience with process modeling and business process re engineering. Proficiency in tools such as Microsoft Visio, JIRA, and Confluence. Preferred Skills: Experience in Agile and Waterfall project management methodologies. Familiarity with data analysis tools and techniques. Knowledge of industry specific regulations and compliance standards. Experience in leading cross functional teams and managing stakeholder expectations. Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI PBA (Professional in Business Analysis) are highly desirable. 10 15 years of relevant experience in Business Analysis or a related field. If you are a proactive and results oriented professional with a passion for Business Analysis, we invite you to apply for this exciting opportunity to contribute to our team's success.

Project Manager - Service Delivery About Egen: Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team. Want to learn more about life at Egen? Check out these resources in addition to the job description. Meet Egen Life at Egen Culture and Values at Egen Career Development at Egen Benefits at Egen About the opportunity: Egen is looking for a Project Manager-Service Delivery to join our growing Service Delivery team. Egen is fast-growing, helping companies transform and modernize their IT infrastructure to power growth and drive efficiency. The lifecycle of an Egen project runs all the way from planning to sales through execution and closure, with many stops in between. As a Delivery Lead, you’ll play a critical part in all of them. The most critical part of your job will be assuming a critical player-coach role in our clients’ projects and product delivery. This is an opportunity to leverage our existing foundation and help build out our project and product management function as an external client servicing role, which is imperative to the successful execution of large-scale cloud and IT modernization and transformation projects that deliver in partnership with our customers. Key Responsibilities: Partner with the Customer Build strong, trust-based relationships by acting as both an advocate and coach for the customer. Effectively manage stakeholder communication across all levels, adjusting tone and approach as needed. Deeply understand the client’s business, environment, goals, and challenges Support customers in setting priorities, building roadmaps, and driving execution with a user-first mindset. Own Egen Project Delivery Leverage existing Project Management Tools to effectively manage the project delivery Develop and manage project plans, tailoring communication formats for various internal and external stakeholders. Proactively identify and manage dependencies. Manage scope changes and change requests as they arise. Track and manage project budgets in coordination with Sales partners. Identify risks, issues, and action items early. Escalate appropriately and in a timely manner. Sales, Resourcing, and Growing Egen Ensure a seamless handover from Sales to Delivery during project initiation, setting the foundation for successful execution. Contribute to the growth of Egen and the SDL team by actively supporting initiatives to improve processes, and enhance templates Proactively look for account growth opportunities, suggesting future projects to your SSDL or account team. Manage Internal Team Communications Clearly articulate scope and expectations to Egen team members, making sure their roles are clear and they are set up for success. Partner effectively with other teams engaged, treating the customer as an equal and actively coaching others to avoid common consulting behavior. Keep internal stakeholders up to date as needed through regular ceremonies or ad hoc checkpoints. Clearly communicate objectives, risks, and any needs/asks. For projects involving multiple Service Delivery Leads across regions (India, Europe, US), ensure effective coordination and a smooth handoff between SDLs to maintain alignment and continuity. About You: 10+ years of experience in managing Mid to large-scale and complex projects with experience managing project teams of various sizes (min 5+), locations, and skill sets/ levels. Recommended experience in professional Service or client delivery; this is a hands-on client-facing role. Experience with team/employee career management is a plus. Bachelor’s degree in Business, Computer Science, or a technology-related field. Experience in product management and project management, understanding the roles of a product manager, and owner and how that can be applied to the delivery of projects. You enjoy working with minimal structure, and you enable change around you. You think and work systematically and logically, and your strong communication skills are backed up by technical skills and knowledge. You are a clear communicator, both verbally and in writing. You know how to convey information through illustration, words, or diagrams/workflow.You may have a background in engineering, software architecture, or delivery. Trained in project management and agile disciplines required either self-taught or formal. You generally are process-oriented and like to reduce the chaos and find satisfaction in organizing people, activities, and delivery. You are a learner, proactive, and generally strive to do more. You have experience with agile disciplines, software development methodologies, various agile delivery tools, and administration thereof, and have a background in engineering, software architecture, product management, or delivery. Helpful certifications or training may include CSM and other project management certifications (PMI, PMP…).

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About The Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar. Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes. Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines. Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement. Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks. Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First. Process Improvement: Understands Organization’s Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams. Basic Qualifications Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field. 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts. Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts. Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions. Sound presentation skills including creation and delivery of leadership decks. Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment. Able to perform in a hybrid-office role, requiring three or more days per week in the office. Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge . Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI. Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented) Location: Mumbai, India Experience: 7–8 Years Industry: Payment Solutions / BFSI / Retail / Healthcare Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Scrum Master with a techno-functional mindset , strong grounding in Agile practices , and a passion for process excellence . The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains . This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals. Key Responsibilities: Lead one or more Agile teams as a Scrum Master , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives. Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables. Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe. Identify and address impediments that hinder team progress and escalate when necessary. Track and report on team performance metrics, ensuring delivery commitments are met. Promote continuous improvement , retrospection, and adoption of Agile maturity across the organization. Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases. Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums. Required Skills & Qualifications: 7–8 years of total experience in IT/Software Development, including 4+ years as a Scrum Master . Hands-on experience working in payment solutions , BFSI , retail , or healthcare domains. Strong techno-functional understanding of enterprise systems and business workflows. Deep knowledge of Agile methodologies and experience using tools like Jira , Confluence , or Azure DevOps . Proven ability to coach teams on Agile principles and practices. Excellent communication, stakeholder management, and facilitation skills. Strong process orientation with experience driving efficiency, quality, and Agile compliance. Relevant certifications preferred: Certified Scrum Master (CSM) , Certified SAFe Scrum Master , PMI-ACP , or equivalent. Nice to Have: Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies. Experience in scaled Agile environments (e.g., SAFe, LeSS). Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare. Understanding of digital payment platforms, retail POS systems, or core banking solutions. Why Join Us? Be a key contributor in driving Agile transformation in a fast-paced domain. Work with high-impact teams delivering real-world solutions in critical industries. Growth-oriented work culture with learning opportunities and domain exposure. Competitive compensation, flexible work arrangements, and a dynamic team environment. Please Note: Applicants must reside in Mumbai and be able to commute to the office in Andheri East daily. We seek immediate joiners or those with a 30-day notice period or less. Working Hours (IST) Monday-Friday 11:00-20:00 Ability to commute/relocate: Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Job Type: Full-time Pay: ₹1,00,000- ₹1,80,000.00 per month Benefits: Paid sick time Provident Fund Language: English (Required) Work Location: In person

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About The Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar. Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes. Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines. Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement. Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks. Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First. Process Improvement: Understands Organization’s Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams. Basic Qualifications Bachelor’s degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field. 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts. Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts. Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions. Sound presentation skills including creation and delivery of leadership decks. Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment. Able to perform in a hybrid-office role, requiring three or more days per week in the office. Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge . Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI. Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global Customer Care space. This position is ideal for a hands-on PM who thrives in cross-functional environments and is equally comfortable working with business users, IT and Product teams, and developers. You will bring expertise in Agile project methodologies and a strong understanding of Customer Care processes and workflows. This is a high-impact role focused on project execution, business process improvement, and driving collaboration across teams to deliver meaningful outcomes. Responsibilities : Lead Project Execution: Manage the end-to-end execution of Customer Care projects, ensuring alignment with business goals and timely delivery. Translate Requirements into Deliverables: Serve as a bridge between business users and cross-functional partners by capturing detailed requirements and translating them into standardized documentation and actionable user stories. Document and Improve Processes: Collaborate with subject matter experts and stakeholders to document business processes, identify gaps, and propose effective solutions. Facilitate Agile Practices: Lead project teams using Agile methodologies, including managing Kanban or Scrum boards and facilitating ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives. Present Project Updates: Deliver project updates and product demonstrations to stakeholders as needed to maintain transparency and alignment. Manage Project Planning: Develop and maintain level of effort estimates, status updates, milestones, schedules, budgets, and resource allocation to ensure successful execution. Track Progress with Agile Tools: Monitor project progress using Agile project management tools (e.g., Jira), ensuring deliverables meet quality and timeline expectations. Maintain Project Documentation: Create and manage key project artifacts, including charters, roadmaps, requirements, test plans, and user acceptance criteria. Support Enhancements and Improvements: Contribute to system enhancements and process improvement initiatives that drive efficiency and effectiveness. Ensure Stakeholder Alignment: Maintain strong communication and alignment with stakeholders throughout the project lifecycle. Qualification and skills : Education: Bachelor’s degree in Business, Information Technology, or a related field. A Master’s degree is a plus. Experience: 5+ years of project management experience, preferably within a Customer Care organization. Experience should include managing software development lifecycles, collaborating with cross-functional technical teams, and working with Customer Care systems and enterprise applications such as CRM, WFM, and telephony platforms. Familiarity with Salesforce and Amazon Connect is a plus. Certifications: PMP, PMI-ACP, SAFe, or Scrum Master certification is a plus. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About The Job Company Description : RebusCode is a pioneer in Big Data Analytics within the Market Research industry. With its proprietary products and customized services, RebusCode focuses on gathering, analyzing, and disseminating customer opinions. This enables market research organizations and consumers to gather insights that were previously unattainable. Key Responsibilities Solution Architecture & Design Technical Leadership & Governance Documentation & Knowledge Sharing Project Management & Delivery Required Qualifications Experience 5+ years in software development, with 2+ years in architecture or technical leadership roles. Proven track record delivering enterprise-grade, cloud-native SaaS applications on Azure and/or GCP. Technical Skills Cloud & Infrastructure : Azure App Services, Functions, Kubernetes (AKS); GKE, Cloud Functions; Service Bus, Pub/Sub; Blob Storage, Cloud Storage; Key Vault, Secret Manager; CDN. Development Stack : C#/.NET 6/7/8, ASP.NET Core Web API, Docker, container orchestration. Data & Integration : SQL Server, Oracle, Cosmos DB, Spanner, BigQuery, ETL patterns, message-based integration. CI/CD & IaC : Azure DevOps, Cloud Build, GitHub Actions; ARM/Bicep, Terraform; container registries (ACR, GCR); automated testing. Security & Compliance : TLS/SSL certificate management, API gateway (APIM) policies, encryption standards (TDE, Always Encrypted). Monitoring & Performance : Azure Application Insights, Log Analytics, Stackdriver, performance profiling, load testing tools. Nice-to-Have Certification : Azure Solutions Architect Expert, Google Professional Cloud Architect, PMP or PMI-ACP. Familiarity with front-end frameworks (Angular, React) and API client SDK generation. Prior experience building low-code/no-code integration platforms or in-house automation engines. Exposure to alternative clouds (AWS) or on-prem virtualization (VMware, OpenShift). (ref:hirist.tech)

About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com . Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success. The VP Operations – APAC is responsible for providing leadership, directing strategy, and overseeing execution and implementation across all aspects of Supply Chain operations for the Asia-Pacific region. This position plays a critical role in scaling Fluence’s regional supply chain and manufacturing capabilities, achieving operational excellence, reducing costs, and enhancing customer satisfaction by leveraging supply chain as a competitive advantage. The role collaborates with cross-functional partners across commercial, manufacturing, customer service, procurement, and other functions to ensure a safe and reliable supply of products to customers. The VP will lead the development and implementation of Supply Chain strategies in partnership with regional and functional leadership. This position reports directly to the SVP, Chief Supply Chain and Manufacturing Officer , and will support the SVP & Regional President, APAC in executing regional localization strategies. The VP will be accountable for the design and execution of sourcing strategy in APAC in alignment with global category strategy, product roadmap, and business goals, focusing on Total Cost of Ownership (TCO), ESG principles, and optimizing both top-line growth and bottom-line performance. This role is also responsible for standardizing and streamlining supply chain processes as the business scales and matures toward best-in-class operations. As the VP of Supply Chain Operations APAC you will: Effectively implement and scale regional sourcing and manufacturing strategies to support near- and long-term business goals. Partner with business leaders to define supply chain services and capabilities that align with evolving market demands. Develop and execute multi-year strategic supply chain plans to support forecasted demand from internal and external customers. Serve as a key stakeholder in business decisions to optimize supply chain network structure and supplier performance, including contract participation and negotiations. Design and lead the regional Supply Chain team structure and talent strategy to meet operational goals. Provide strong leadership and coaching to regional supply chain teams, creating transparency into business priorities and aligning actions with customer needs. Establish and manage performance metrics (KPIs) across financials, manufacturing, logistics, materials, safety, and quality. Drive Continuous Improvement initiatives aligned with business strategy to enhance efficiency and cost-effectiveness. Participate in and facilitate Sales and Operations Planning (S&OP) processes to align forecasts and operational readiness. Identify and develop strategic supplier partnerships that enable better product offerings and lower costs through value capture and cycle time optimization. Build a high-performing, diverse team and foster leadership development across the regional supply chain function. Influence across the organization to align cross-functional efforts and stakeholder engagement. Lead annual strategic planning for the APAC Supply Chain organization in alignment with corporate growth and profitability targets. Supply Chain Operations Leadership at Fluence includes: Strategic Leadership: Develop and execute comprehensive supply chain strategies aligned with overall company goals. Team Management: Lead and develop a regional team covering procurement, production, inventory, logistics, and distribution. Cost Optimization: Drive cost reduction and efficiency improvements across the supply chain. Supplier Management: Build strong supplier relationships, negotiate favorable contracts, and ensure consistent quality and performance. Inventory Management: Optimize inventory strategies to balance availability and carrying cost. Demand Planning: Align closely with sales and marketing to forecast demand and set inventory targets. Production Planning: Coordinate production schedules with demand and resource availability. Logistics & Distribution: Streamline transportation and warehousing to ensure timely delivery to customers across APAC. Technology Integration: Implement advanced supply chain systems to improve transparency and decision-making. Quality Assurance: Enforce quality and compliance across the supply chain. Risk Management: Anticipate and mitigate risks, including geopolitical and supply disruptions. Continuous Improvement: Cultivate a lean, Six Sigma-driven culture focused on ongoing improvement. Contract Management: Ensure appropriate contract frameworks aligned to spend, risk, and criticality. Stakeholder Alignment: Serve as a trusted partner to engineering and business leadership, ensuring internal alignment and satisfaction. Benchmarking: Continuously assess and adopt industry best practices in cost, quality, innovation, and ESG. Compliance: Ensure full compliance with procurement policies, trade regulations, and regional ESG requirements. Financial Planning: Collaborate with Finance to manage budgets, forecasts, and cash flow for the region. Reporting & Analytics: Deliver key reports on S2C performance, supplier KPIs, cost savings, and ESG metrics. What you will bring to Fluence: Bachelor’s degree in engineering, Supply Chain, Business or related field; Master’s or PG Diploma in Operations/Supply Chain preferred. 10–15 years of total experience, including 5+ years in direct materials sourcing, factory management and regional supply chain leadership. Preferred certifications: CPSM, CPSD, CPIM, CSCP, CLTS, or CIPS. Demonstrated success in executive supply chain roles, particularly in fast-paced, global environments. Deep knowledge of end-to-end supply chain processes including sourcing, logistics, manufacturing, and compliance. Strong financial acumen, analytical mindset, and strategic thinking capabilities. Excellent team leadership, stakeholder management, and communication skills. Familiarity with APAC supplier base in areas such as mechanical fabrication, electro-mechanical assemblies, lithium-ion batteries and modules, HVAC systems, electronics, and server racks. Knowledge of import/export regulations, FTA agreements, and regional trade compliance. Expertise in zero-based costing, TCO models, and sourcing analytics. Proficiency in ERP systems (NetSuite, SAP, Oracle) and S2C/SRM tools (Ariba, Coupa). Experience managing ESG and compliance programs in the APAC context. Fluent in English; proficiency in other APAC languages is a plus. PMI or equivalent project management certification is a bonus. Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

Collect data and prepare material test certificate as per QCP (quality control plan). Prepare Hydro , Balancing , Strip , LP, UT, Dimensional and other certificates, certificate printing as per QCP / QAP. Collect certificate after verification of TPI. Offer all inspection stages as per QCP like Hydro, balancing, strip tests final dimension, PMI, painting to 3rd party inspection. Offer all quality documents to TPI as per QCP and submit it to COP. Timely submission of certificate to CC for customer’s submission. Note Heat numbers / identification numbers of components / accessories at assembly. Collect components / accessories certificate as per noted numbers. Documentation and certification of spares and accessories such as couplings, flanges, valves, mechanical seals etc.

We're looking for a Cloud Technical Delivery/Senior Delivery Manager experienced in AWS/Azure/GCP Cloud with an application development background. This role involves managing a complete set of activities related to project delivery in a company, such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end-to-end execution. Experienced in running multiple delivery streams/clients, assuring proper governance on the top management level is essential. Should join us immediately or in 30 days. Responsibilities Should be responsible for Project/People/Account Management Can Build and extend cooperative delivery relations within organization Can demonstrate good understanding of client business and engages right people for right work. Lead multiple cross functional, hybrid/distributed teams and scale the Cloud DM organisation. Scope: thinks at scale, large and small (release / roadmap / MVP / time to market, but also grooming, WBS, multi-level DoD) Can ensure sound architecture, best software engineering practices and has development background Strong cloud fundamentals with application development background. System engineering is a plus but NOT mandatory The Delivery Manager should understand and drive end to end solution for a client. In addition, they should ensure sound architecture and robust implementation, having a technology background Leadership that is being recognized and assured by the integrity, and a strong desire and ability to influence people, as well as business for the best outcome True visionary of the organization on the matters of outcome-based setups, with both experience and skill to perform ground-up designing of complex delivery setups Able to manage multiple priorities and deadlines in a dynamic, fast-paced environment Requirements Overall 17+ years of experience in managing a complete set of activities related to the project delivery in a company such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end to end execution Experience in Delivery and AWS/Azure/GCP Cloud with application development background Deep understanding of automation tooling and processes that support CI/CD Excellent demonstration of communication skills, empathy, and accountability Certifications on Scrum or PMI/PMP Foundational level Cloud certification in AWS

Inspection of Incoming parts and making their Inspection report. Maintaining of all Inspection Reports, MTC s & records as per IMS procedures. To coordinate with other IQC operators on timely completion of Inspection, TAT of less than 2working days. Identification and Traceability of all the Raw Material through PMI, Radiation Testing and hardness testing (If Required) and Clearance of all incoming quality inspection in AX & make the report in predefined ICS.Calibration of all measuring Instruments / Equipment s and Records updating and Monitoring and Controlling of verification of Ring / Plug Gauges for ANPT, NPT for valve manifolds.Ensure availability of MTC of all the material received and compliance as per PO and spec & Implementation of WIKA system for material identification and uploading of TC s in AX Diploma (Mechanical) Proficiency in MS office Experience- 0 to 2 years Work-life integration Employee discounts Attractive remuneration system Flexible working hours Good development opportunities Health initiatives Mobile working

HCLTech is Hiring || Project Manager/Coordinator || 26th July,2025|| Walk In Drive || 10.30 AM - 4.00 PM Location: HCL Technologies - A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) Contact Person: Yanosh Hike - Standard (as per the budget) Shift-Rotational Mandatory : Prince2 Practitioner, PMP or equivalent, CSM Cab- Yes, both side Please carry: 2 Updated Resume 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic device) Experience : 5+ Years Location : Noida Shift : US Shift Job Description: summary: As project lead you are responsible for the end-to-end project management, serving as primary executive point of contact and ensuring that the customer is satisfied with the quality and timely delivery of the project. You define and manage deliverables to plan goals for financial performance and you are able to manage complex changes. The project lead engages and presents in the final stage before contract signature where needed. While leading the project you are able to coach and mentor individual project managers and larger groups to drive success. Role & responsibilities: Providing executive governance of complex Transition and/or Transformation programs from development to implementation to include oversight of multiple (global) work groups. Matrix manages all project resources to ensure successful project completion across Serves as a primary executive point of contact to customers. Ensure all processes are documented, communicated and ensure they work efficientely for the project. Oversee all Transition and Transformation planning, execution, reporting and related escalation management. Define and manage deliverables to plan client's goals for financial performance. Develop and manage deliverables to plan vs actual. When applicable, leads and/or participates in organizational initiatives. Communicates and translates functional/operational goals into team goals. Recommend solutions and manage complex changes. Departmental initiative development and leader. Ability to coach and mentor individual project managers and larger groups. Engage and present in final stage before contract signature. Project Financial Management Skills, knowledge and abilities: Communication: Strong and proactive communication skills, both verbal and written. Customer: Primary customer interface, direct interaction with the customer. Engaging presence with the customer. Organization: Strong in time management and setting priorities. Analytical: Data validation for projects and project requests, project reporting. Interpersonal: Ability to coach/mentor project managers and larger groups, result oriented, learning on the fly. Tools: MS Office knowledge (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, Webex. Systems: Project management systems for project management and time management, internal client systems. Professional certifications: Preferred : ITIL V4 Foundations or equivalent. Mandatory : Prince2 Practitioner, PMP or equivalent

Education Qualification : Any Graduate Skills : Tertiary -> Behavioral | Aptitude | Communication | 5 - Expert Certification : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: Strategy and Planning: - Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. - Effectively communicate project expectations to team members and stakeholders in a timely and clear manner. - Liaise with project stakeholders on an ongoing basis. - Plan, schedule, and track project milestones and deliverables using appropriate tools. - Track project success criteria and disseminate them to involved parties throughout project life cycle. - Conduct project post-mortems to identify successful and unsuccessful project elements. - Develop best practices and tools for project execution and management. Operational Management: - Direct and manage project development from beginning to end. - Develop full-scale project plans and associated communications documents. - Identify and resolve issues and conflicts within the project team. - Identify and manage project dependencies and critical path. - Develop and deliver progress reports, proposals, requirements documentation, and presentations. - Proactively manage changes in project scope, identify potential crises, and devise contingency plans. - Build, develop, and grow any business relationships vital to the success of the project. Knowledge and Experience: - Overall experience of 9-11 years with experience in a project management capacity, including all aspects of process development and execution. - Strong familiarity with project management tools like MS Project and MS Vision - Solid working knowledge of IT Infrastructure, Data Center, Networks, Server and Storage technologies Personal Attributes: - Experience working both independently and in a team-oriented, collaborative environment. b) Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. - Reacts to project adjustments and alterations promptly and efficiently.

We're looking for a Cloud Technical Delivery/Senior Delivery Manager experienced in AWS/Azure/GCP Cloud with an application development background. This role involves managing a complete set of activities related to project delivery in a company, such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end-to-end execution. Experienced in running multiple delivery streams/clients, assuring proper governance on the top management level is essential. Should join us immediately or in 30 days. Responsibilities Should be responsible for Project/People/Account Management Can Build and extend cooperative delivery relations within organization Can demonstrate good understanding of client business and engages right people for right work. Lead multiple cross functional, hybrid/distributed teams and scale the Cloud DM organisation. Scope: thinks at scale, large and small (release / roadmap / MVP / time to market, but also grooming, WBS, multi-level DoD) Can ensure sound architecture, best software engineering practices and has development background Strong cloud fundamentals with application development background. System engineering is a plus but NOT mandatory The Delivery Manager should understand and drive end to end solution for a client. In addition, they should ensure sound architecture and robust implementation, having a technology background Leadership that is being recognized and assured by the integrity, and a strong desire and ability to influence people, as well as business for the best outcome True visionary of the organization on the matters of outcome-based setups, with both experience and skill to perform ground-up designing of complex delivery setups Able to manage multiple priorities and deadlines in a dynamic, fast-paced environment Requirements Overall 17+ years of experience in managing a complete set of activities related to the project delivery in a company such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end to end execution Experience in Delivery and AWS/Azure/GCP Cloud with application development background Deep understanding of automation tooling and processes that support CI/CD Excellent demonstration of communication skills, empathy, and accountability Certifications on Scrum or PMI/PMP Foundational level Cloud certification in AWS

We're looking for a Cloud Technical Delivery/Senior Delivery Manager experienced in AWS/Azure/GCP Cloud with an application development background. This role involves managing a complete set of activities related to project delivery in a company, such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end-to-end execution. Experienced in running multiple delivery streams/clients, assuring proper governance on the top management level is essential. Should join us immediately or in 30 days. Responsibilities Should be responsible for Project/People/Account Management Can Build and extend cooperative delivery relations within organization Can demonstrate good understanding of client business and engages right people for right work. Lead multiple cross functional, hybrid/distributed teams and scale the Cloud DM organisation. Scope: thinks at scale, large and small (release / roadmap / MVP / time to market, but also grooming, WBS, multi-level DoD) Can ensure sound architecture, best software engineering practices and has development background Strong cloud fundamentals with application development background. System engineering is a plus but NOT mandatory The Delivery Manager should understand and drive end to end solution for a client. In addition, they should ensure sound architecture and robust implementation, having a technology background Leadership that is being recognized and assured by the integrity, and a strong desire and ability to influence people, as well as business for the best outcome True visionary of the organization on the matters of outcome-based setups, with both experience and skill to perform ground-up designing of complex delivery setups Able to manage multiple priorities and deadlines in a dynamic, fast-paced environment Requirements Overall 17+ years of experience in managing a complete set of activities related to the project delivery in a company such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end to end execution Experience in Delivery and AWS/Azure/GCP Cloud with application development background Deep understanding of automation tooling and processes that support CI/CD Excellent demonstration of communication skills, empathy, and accountability Certifications on Scrum or PMI/PMP Foundational level Cloud certification in AWS

We're looking for a Cloud Technical Delivery/Senior Delivery Manager experienced in AWS/Azure/GCP Cloud with an application development background. This role involves managing a complete set of activities related to project delivery in a company, such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end-to-end execution. Experienced in running multiple delivery streams/clients, assuring proper governance on the top management level is essential. Should join us immediately or in 30 days. Responsibilities Should be responsible for Project/People/Account Management Can Build and extend cooperative delivery relations within organization Can demonstrate good understanding of client business and engages right people for right work. Lead multiple cross functional, hybrid/distributed teams and scale the Cloud DM organisation. Scope: thinks at scale, large and small (release / roadmap / MVP / time to market, but also grooming, WBS, multi-level DoD) Can ensure sound architecture, best software engineering practices and has development background Strong cloud fundamentals with application development background. System engineering is a plus but NOT mandatory The Delivery Manager should understand and drive end to end solution for a client. In addition, they should ensure sound architecture and robust implementation, having a technology background Leadership that is being recognized and assured by the integrity, and a strong desire and ability to influence people, as well as business for the best outcome True visionary of the organization on the matters of outcome-based setups, with both experience and skill to perform ground-up designing of complex delivery setups Able to manage multiple priorities and deadlines in a dynamic, fast-paced environment Requirements Overall 17+ years of experience in managing a complete set of activities related to the project delivery in a company such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end to end execution Experience in Delivery and AWS/Azure/GCP Cloud with application development background Deep understanding of automation tooling and processes that support CI/CD Excellent demonstration of communication skills, empathy, and accountability Certifications on Scrum or PMI/PMP Foundational level Cloud certification in AWS

We're looking for a Cloud Technical Delivery/Senior Delivery Manager experienced in AWS/Azure/GCP Cloud with an application development background. This role involves managing a complete set of activities related to project delivery in a company, such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end-to-end execution. Experienced in running multiple delivery streams/clients, assuring proper governance on the top management level is essential. Should join us immediately or in 30 days. Responsibilities Should be responsible for Project/People/Account Management Can Build and extend cooperative delivery relations within organization Can demonstrate good understanding of client business and engages right people for right work. Lead multiple cross functional, hybrid/distributed teams and scale the Cloud DM organisation. Scope: thinks at scale, large and small (release / roadmap / MVP / time to market, but also grooming, WBS, multi-level DoD) Can ensure sound architecture, best software engineering practices and has development background Strong cloud fundamentals with application development background. System engineering is a plus but NOT mandatory The Delivery Manager should understand and drive end to end solution for a client. In addition, they should ensure sound architecture and robust implementation, having a technology background Leadership that is being recognized and assured by the integrity, and a strong desire and ability to influence people, as well as business for the best outcome True visionary of the organization on the matters of outcome-based setups, with both experience and skill to perform ground-up designing of complex delivery setups Able to manage multiple priorities and deadlines in a dynamic, fast-paced environment Requirements Overall 17+ years of experience in managing a complete set of activities related to the project delivery in a company such as lead or presales management, qualification for the bid/financing, staffing, client management, delivery governance, and end to end execution Experience in Delivery and AWS/Azure/GCP Cloud with application development background Deep understanding of automation tooling and processes that support CI/CD Excellent demonstration of communication skills, empathy, and accountability Certifications on Scrum or PMI/PMP Foundational level Cloud certification in AWS

Job Summary JOB DESCRIPTION PROJECT MANAGER Type Direct Payroll Location Mumbai Role Project Manager Certifications PMI, CMM, ISO, ITIL,Six Sigma Role Description The role holder is responsible for handling complex customer projects from design and development to production with end to end delivery responsibility and ensuring delivery excellence. He/She is responsible for managing the entire program, work with relationship manager on all engagements and handle issues / escalations at middle level customer base. Qualification & Experience B. Tech / BE 14+ years of experience in IT industry with at least 2 years of experience as a Sr. Project Manager handling multiple projects Overseas exposure preferred Experience with application outsourcing and transition management (at least 2 engagements) Experience and understanding of various delivery models (onsite/offshore) Experience in industry quality standards like PMI, CMM, ISO, ITIL, Six Sigma, etc. Skills Required Professional Skills ¿ Customer Relationship Management Expert ¿ Financial Acumen ¿Advanced ¿ Program Management Expert ¿ Risk Management ¿ Expert Leadership Skills ¿ Holistic Thinking ¿ Stakeholder Orientation ¿ Innovation Orientation ¿ Inclusive Growth ¿ Leadership Capability Trainings & Certification ¿ Managing Conflict ¿ Negotiation skills ¿ PGMP ¿ CEBC Certification ROLES AND RESPONSIBILITIES ¿ Define requirements and plan project lifecycle deployment ¿ Define resources and schedule for project/program implementation ¿ Plan and schedule project/program deliverables, goals, milestones ¿ Direct and oversee project engineering teams and manage conflicts within group ¿ Efficiently identify and solve project/program issues ¿ Overall responsibility for maintaining infrastructure of INB and Corporate website within Mahindra Satyam scope. ¿ Single point of contact for Bank on all aspects of System Administration ¿ Manage System administration team ¿ Co ordinate work functions between different teams ¿ Provide inputs on Infrastructure Capacity Planning and improvements to Bank from time to time. ¿ Provide Root Cause Analysis (RCA) reports to INB in case of incidents related to Infra setup. ¿ Be accountable for all customer escalations and resolution ¿ Ensure that the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the program plan and program governance arrangements ¿ Be responsible for P&L along with value creation (Quality, Productivity, Revenue & Schedules) to all stakeholders and project governance ¿ Ensure timely and correct invoicing ¿ Study and review the plan for risks involved & proactively suggests risk mitigation strategies for the same ¿ Conduct management review meetings to ensure effective delivery and operational excellence. ¿ Understand transition management and handle transition from customer at an appropriate level ¿ Perform team assessments and evaluations ¿ Responsible for mentoring of the team and suggest suitable career development options to them ¿ Collaborate with multiple units across the company to ensure smooth startup of the process and smooth functioning of the projects/program. ¿ Coordinate with offshore and onsite Sr. Project Managers, collaborate with all Delivery Integrators, Solution Architects, SO Integrators to create value to customers in terms of proposal, solution, designs and architecture ¿ Influence customer perception positively. ¿ Regularly check company's positioning in terms of delivery from the customer point of view. Also be responsible for the brand image of the company.

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a Technology Demand Manager ? Technology Demand Manager is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of client programs, site builds, data center migrations, network and firewall setup for new client system access, integration of SaaS cloud partner configurations and various other program technical functional area dependencies. This role will report directly to the Sr. Manager of Technology Demand Management and will have the responsibility of direct oversight of technical functional resources spanning from 5 - 25 project team members and project management of typically three (3) to eight (8) client onboarding projects over various project stages consecutively. Key Responsibilities Develop detailed work plans for projects and support project team members Identify project scope, timeline, budget, and success measures Provide timely risk mitigation and issue escalations Manage and guide internal technical functional areas Create presentations for project kick-off and closure Conduct formal risk management activities throughout the life cycle of the client onboarding implementation Ensure timely resolution of all pre-production issues meeting or exceeding SLA's Prioritize onboarding implementation & change activities Maintain rigor around assigned projects' change management Ensure campaign implementation status reporting and updating are done on time Maintain knowledge base of lessons learned for all assigned IT related projects Create and manage project documentation and ensure proper handover and knowledge transfer to Technical Account Management and IT Operations prior production/Go-live Required Qualifications 3 years of experience in technical project management or service supervisory roles. Plus for BPO experience. IT related certifications (e.g. ITIL, Scrum, PMI certifications) are not required but a plus At least five years of experience in technical project management (BPO experience is a plus) Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel) Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance Familiarity on network technology: MPLS, TCP/IP, VLAN's and other Data Network technologies Familiarity on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks Excellent verbal, written, and interpersonal communication skills (Fluency in English is a MUST) Experience using knowledge base tools such as, but not limited to: Smartsheet, ServiceNow Can adapt to changing work schedules and working hours Strong problem-solving, decision-making, and analytical skills Education / Certifications Bachelor's Degree in Business, Computer Science, IS., IT., or equivalent training and experience How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2506_7852_0 Posted At: Tue Jun 17 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Job Title: Business Analyst – IT Department Location: Hazira, Gujarat Reporting To: GM & Head – Information Technology Department: Information Technology Job Summary: The Business Analyst will serve as a liaison between business stakeholders and the IT department, ensuring that technology solutions align with business needs. This role involves gathering requirements, analyzing processes, and supporting the development and implementation of IT systems and solutions. Key Responsibilities: · Requirement Gathering & Analysis: o Collaborate with business units to understand their processes and technology needs. o Document functional and non-functional requirements. o Conduct gap analysis and feasibility studies. · Process Improvement: o Identify opportunities for process optimization and automation. o Recommend IT solutions to enhance operational efficiency. · Project Coordination: o Assist in planning and execution of IT projects. o Coordinate with developers, testers, and other stakeholders. o Track project progress and report status to management. · Documentation & Reporting: o Prepare business requirement documents (BRDs), use cases, and user stories. o Maintain system documentation and user manuals. o Generate reports and dashboards for performance tracking. · Stakeholder Communication: o Act as a bridge between technical teams and business users. o Facilitate meetings, workshops, and presentations. Qualifications & Skills: · Bachelor’s degree in IT, Computer Science, Business Administration, or related field. · 3–5 years of experience as a Business Analyst in IT or related domain. · Strong analytical and problem-solving skills. · Proficiency in tools like MS Excel, Power BI, JIRA, Confluence, and ERP systems. · Excellent communication and interpersonal skills. · Knowledge of SDLC, Agile, and Waterfall methodologies. Preferred Certifications: · CBAP (Certified Business Analysis Professional) · PMI-PBA (Professional in Business Analysis) · Agile/Scrum certifications Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,050,000.00 per year Ability to commute/relocate: Hazira, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Notice period Current CTC Expected CTC Experience: Jira, Confluence: 4 years (Required) Total: 4 years (Required) Business analysis: 4 years (Required) MS Excel &Power BI: 3 years (Required) ERP systems: 2 years (Required) Work Location: In person

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. *Responsibilities: · Use best practices with respect to application development, integration, deployment, unit & system testing · Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers · Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) · Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. · Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead · Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe’s Digital Marketing platform to fulfill those needs. · Mandatory skill sets · Experience in Digital Marketing cloud solutions (Adobe Experience Manager, Adobe Target, Adobe Campaign, Adobe Analytics) · Experience in Technical Program Management, should be able to drive 15-20 projects in parallel · Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) · Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies · Experience working with IT application development projects will be an advantage · Proven successful project management experience, preferably delivering large enterprise-based applications and solutions. · Innovative thinker, high attention to detail, and thoroughness · Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist · Strong conflict resolution skills · Superb organizational skills to be able to coordinate complicated projects. · Exceptional team building and team management skills, with proven experience managing virtual (including near- and off-shore) teams in a international environment · Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems · Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices Preferred skill sets · Experience in ERP IMplementation Years of experience required · Minimum 8 years of experience plus MBA is required for the role · Overall experience can vary between (8-16) Years Education Qualification · Work experience in IT & ITeS/Software product companies preferred · B.E/B.Tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Technical Program Management Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance, Learning Agility {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Position: Project Manager / Project Coordinator / Scrum Master Location: Noida- Onsite Experience: 3–5 years in Agile/software delivery Company: Servoedge Technologies About Servoedge Technologies Servoedge delivers IT consulting and digital solutions using a dynamic and inclusive culture focused on innovation, continuous learning, and collaborative delivery across both client projects and internal initiatives. Key Responsibilities Facilitate Agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives Assist the Product Owner with backlog grooming, release planning, and roadmap alignment Coordinate project tasks, resource allocation, and sprint delivery tracking Manage project scope, timelines, milestones, and deliverables Identify, track, and mitigate project risks and issues throughout delivery Generate and maintain Agile metrics (velocity, burn-down, impediments) and reports for stakeholders Advocate Agile best practices, process enhancements, and continuous improvement Liaise between technical and non-technical stakeholders to maintain clarity and alignment Mentor and support junior Scrum Masters or Project Coordinators as needed Qualifications & Experience Bachelor’s degree in Computer Science, Engineering, or a related field 3–5 years of experience in software delivery roles focusing on Scrum/Agile frameworks Hands-on experience in backlog management using tools like Jira and Confluence Proven ability to lead Agile teams, resolve impediments, and foster collaboration Agile certification such as Certified Scrum Master (CSM), PMI-ACP, or equivalent preferred but not mandatory Strong organizational, communication, and stakeholder-management skills Comfortable working in a dynamic, startup-like environment and adapting rapidly Preferred Competencies Experience in enterprise SaaS or software development projects Familiarity with other Agile frameworks (Kanban, Lean) Skills in conflict resolution, coaching, and cross-team coordination Knowledge of continuous improvement practices and sprint metric analysis Job Type: Full-time Language: English (Preferred) Work Location: In person

Company Description Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors. Our Purpose Transforming performance for a green, inclusive, and productive world. The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years. Our Values Love a challenge: We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time. Stronger together: We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone. Bring out the best in everyone: We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice. Job Description Role Overview: To lead the set-up and delivery of engineering and critical facilities projects and programmes for a large MNC Banking client. From initial feasibility stage through to design, procurement, construction, and successful handover. You will be the lead project manager representing the end user client, taking the proactive actions in managing and coordinating all stakeholders, consultants, contractors, and suppliers. Individual project values up to US$15m and over. Duties & Responsibilities Set up and lead the establishment of the overall project execution plan including critical success factors and key performance indicators to achieve a successful outcome for the end user client. Identify and ensure that the appropriate controls and reporting is implemented for quality, health and safety, compliance, change, risk, and environment issues. Set up and maintain effective project reporting, governance, processes, and systems to be utilised throughout project. Preparation of project schedule in Microsoft Project and/or P6 including setting baselines, analysing dependencies and critical path, tracking and reporting progress. Lead the overall project team including end user stakeholders (Client), design consultants and engineers, contractors, and suppliers. Manage the design team to develop a set of documentation that aligns with the initial project brief and clients requirements, in-line with corporate standards and specifications. Manage the end-to-end procurement process, including setting the RFP/tender requirements, evaluation proposals, chairing interviews, and making recommendations for appointment. Monitor and advise upon project finances, coordinate cost report with cost consultant, understand cost drivers, variations, and report progress against budget. Manage the effective flow of information between the client, stakeholders, consultants, contractors, suppliers through chairing regular meetings, preparing reports, actions registers, presentations, etc. Undertake regular site inspections, ensuring safe work practices, monitoring progress, assuring quality of works in accordance with the design Take the leading role in communicating with the client, stakeholders, consultants, contractors, suppliers at all project stages Manage and coordinate permitting and statutory matters, submissions, and approvals. Develop long term business relationships with clients and the wider construction industry, based on integrity, trust, ethics, and delivering great outcomes on your projects. Ensure that lessons learnt, benchmark data, and knowledge sharing is generated from each project. Qualifications Construction related degree (e.g. Project Management, Construction Management, Design, Engineering, etc) or equivalent Professional accreditations in construction /civil/mechanical/electrical and associations such as PMI, RICS, etc A minimum of 10 -15 years’ experience of construction and project management related experience, Have worked on behalf of and represented international clients (referably PMO experience in banking or large financial/IT corporates). Confidence to lead project teams with strong communication and presentation skills. Track record working in a fast-paced environment, meeting deadlines, working proactively and collaboratively as part of a team Competent using Microsoft suite of software including Project, Office, SharePoint, Teams, etc Additional Information Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role The Operations Manager shall be responsible for the entire Operations of the Branch and will manage all the operations colleagues directly (Technicians, Service Planners, OE, AOM). The JD lists down duties and responsibilities of Operations Manager to be positioned in Large Branches. The incumbent will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities Core Operations Ensure only qualified (trained & certified) and competent manpower (Technicians, OE, planner) are assigned jobs & deployed at site. Coach & train OEs & AOM in order to improve their Technical & operational capability. Ensure service SOP compliance and quality of service delivery by effective supervision of Team - on the job as per company SOPs Ensure compliance with the contractual obligations of NKA clients are Conduct Pest Audit of NKA and close customer audit non-conformities Ensure the Operations Team completes Pest audit as per iCABs/contract agreement using rAuditor, and closes customer audit non-conformities (external / internal) Conduct daily & weekly review meeting of OEs/AOM and monthly operations meeting with Technicians Approval of conveyance amount for all the AOMs Ensure customer complaints are attended within 24 hours & resolved with reduction in escalation. In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Advance Operations Succession planning: Ensure availability of qualified Technician, OEs, SP, AOM as per branch business plan to meet new sales as per sales forecast. Ensure SHE golden rule, PN, SRA and ATEX compliance in the Branch. Monitor and maintain material consumption, Overtime Hrs. as per Branch's AOP target OM to monitor and ensure daily chemical consumptions are updated in NAV by respective team members and before month closing confirm Physical stock and NAV stock are matching. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Track, Monitor and ensure input costs at all major sites as per gross margin agreed & implement action plans to bring it within limits in Branch Actively drive Service & Product Leads and ensure Branch's AOP targets are met Surprise visits to KA and NKA to ensure compliance with the contractual agreement and support Technicians and OEs Analyse service complaints, prepare action plan, guide OEs/AOMs to ensure AOP targets are met Inventory: analyse material consumption and optimise consumption- prepare action plan, guide OEs/AOMs to ensure AOP targets are met Ensure strict implementation of Service SOPs, SHE golden rules, SRA, PN and use of Approved Preparations List products. Identify & resolve Service delivery issues in coordination with the Branch Manager Provide technical and operational support to OEs and AOM Ensure termination notifications are attended effectively and promptly. Analyse and take appropriate actions in case of any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service (if it is not needed), covered area mismatch, etc Monitor and drive SOS, service productivity and efficiency Monitor and ensure 100% PMI audits are completed as contract agreement. Monitor Branch's SCP usages and Active devices. Ensure that the usage is always about 95% & active device count is always 100%. Analyses visit extraction notes for all high infestation related service visits on daily basis & take action Ensure that the services of NKA are delivered through the certified technicians & with SCP only. This is MANDATORY Ensure Branch CVC scores as per target and increase in promoters numbers based on resolution of grievances of detractors/passive Visit customers (along with OEs, AOM) and help resolve issues highlighted by customers/OE/AOM. Ensure the team adheres to the safety guidelines and conducts SRAs as per the set process Coach and motivate Technician by route riding through OE/OM for quality service Lead generation. Also guide how to conduct techno commercial audit by analysing the suitable need at the customer's site. Key Result Areas ToS improvement- 60-75% (as per branch AoP target) Manpower Management: 100% availability of qualified Technician, planner, OEs and AOM as per business plan Delivered MTD SOS >95% and Technicians productivity - R/FTE, Visit/FTE as per branch AOP targets Complaint management: Ensure reduction in Call Outs and increase CVC score as per AOP targets Manage material consumption with improved Branch monitoring and Optimise the material consumption by implementing innovation as per branch AOP targets. 100% TPA and Development plan based Technicians grading Ensure 100% usage of SCP devices & all devices are active throughout the year in respective branch Deliver budgeted Service Leads and encourage & motivate technicians to submit the Service Leads as per AOP target Retain & grow existing customers to improve Customer Retention as per AOP target 100% PMI target as per iCABs are achieved of the branch as per contract agreements myR Usage for customer reviews, trend analysis & going paperless Self learning and development- Above 90% score in online assessment. Deliver agreed SHE Plan- LTAR Target | WDLR Target Requirements Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture) 3-4 yrs of experience in operations of pest management or service industry is desirable Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Competencies (Skills Essential To The Role) Acting Commercially - Commercially viable decision making, retaining customers, Cost efficiency Delivering Results - Achieving Revenue Targets, Adherence to timelines Managing Self - Organized, Composed and emphasizes on continuous self development Working with Others - Open, approachable and supportive to team members and colleagues Displaying Leadership - Develop team, training, coaching and mentoring Functional - Technically sound, Good understanding of Business Processes & Systems (SHE, Food Safety, iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc) Role Type / Key Working Relationships People Manager External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Safety Integrity and Innovation Attractive Incentives Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.