1538 Pmi Jobs - Page 36

Mercer is seeking candidates for the following position based in the DLF GGN office: Manager – Metrics, Analytics & Reporting(D2) - UK Healthcare What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 8+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Title Post Merger Integration _ Senior Analyst_ICF Management Level: 10 Senior Analyst Location: Bangalore Must have skills: Project Management Good to have skills: High level of proficiency in PowerPoint, Excel, Word Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelors degree Job Summary : We are part of Corporate Development (CD) - Mergers & Acquisitions (M&A), responsible for identifying and executing inorganic opportunities to advance the Firms strategic objectives. Our team works with Senior Management across all Operating Groups, Growth Platforms, and geographies. We offer Project Management Office (PMO) support for PMI leads in Growth Markets (GM), Europe (EU), and United States (US) regions. As trusted advisors, we drive seamless integration and synergies, enabling Accenture to grow and provide 360 value to our clients. We manage acquisition integrations, support Go to Market Joint Ventures, mobilize front and back-office teams, establish integration governance, and facilitate handover to operations. Roles & Responsibilities: -Provide support to the PMI lead on all aspects of Integration. -Clearly understand the key milestones and tasks on the assigned Integration -Provide quality output on all deliverables based on inputs received from the PMI leads. -Should work independently on all standard activities. -Leverage and implement learnings from other integrations. -Support PMI lead in creating PMI project materials like MOMs, review decks and other artifacts. -Actively participate and contribute to all key meetings and engagements activities. -High level of proficiency in PowerPoint, excel and project Management collaboration tools. -Showcase proficiency in project management skills and PMI technicalities. Professional & Technical Skills: -Excellent English communication (written and oral) and strong interpersonal skills -Ability to work in shifts. -Ability to be flexible and work analytically in a problem-solving environment. -Project management abilities and Firsthand experience on MS office suite -Strong organizational, multi-tasking, and time-management skills -Strong work ethics and be organized, must be able to manage and perform under pressure (if need be) Additional Information: - The ideal candidate must possess a bachelors degree from a reputed institute. - Valid Passport (minimum travel requirements in the role) - This position is based at our Bengaluru office. About Our Company | AccentureQualification Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelors degree

About the Team The Portfolio Monitoring & Insights (PMI) team forms part of L&H Portfolio Steering & Monitoring (PSM) within the Chief Underwriting Office (CUO). The PSM purpose is to generate insights and connect our business to proactively steer L&H in delivering sustainable profit. PMI APAC covers seven markets - Australia & New Zealand, China, Hong Kong & Taiwan, Japan, Korea, South East Asia and India. As part of APAC PMI team, this role reports to the Head L&H Portfolio Monitoring & Insights JKSI and working closely with other team members. Whist this role will focus on JKSI, it also includes participation in regional initiatives and offer great exposure to leaders at the executive level, including frequent access to Asia and Global Directors. In addition, the team works closely with other departments in L&H Community, including Pricing, Client Markets, Claims, Valuation, and Finance. About the role: Key Responsibilities 1. PMI: actively participate and support the teams responsibilities to provide high quality deliverables, engage and closely collaborate with Market Units, other internal partners and external clients to perform effective management of the inforce portfolios. 2. Smart Circles: actively support the establishment and facilitation of Smart Circles, by providing portfolio insights and proactively steer management actions in delivering sustainable profit. Identify and monitor key portfolio risks, rate review triggers and financial KPIs to ensure timely action is taken when necessary Identifying early warning signals and managing portfolio risks such that proactive action can be taken to protect the value of the inforce and ensure its sustainability Facilitate the feedback loop process, ensure alignment and effective information flow between relevant cross-functional teams 3. Support initiatives on the inforce portfolio to maximize value and manage risk. This includes: Performing portfolio deep dives to review treaty profitability and propose actions to improve treaty performance. Reprice reviewable rate treaties and/or provide technical peer reviews. Complete quantitative experience analysis and valuation for recaptures or non-contractual change on the inforce Support initiatives on the inforce to deliver on key financial KPIs and inforce solutions 4. Experience Monitoring: Manage the production of regular and ad hoc monitoring analysis, including claims, retention/lapse, and other. Act as a key input provider for business steering and in-force management via monitoring experience and communicating lessons learned and reserving implications to key stakeholders Monitor treatys rate review trigger or internal KPI to ensure timely action is taken when necessary. 5. Inforce Referrals and Transactions: Support the team leader in providing referral review and approval on client treaty recapture and re-pricing activities requiring PSM/CUO sign-off based on defined referral governance authority Support for transactions both pre-deal as key business bound representatives, and post deal onboarding implementation Ensure new business is onboarded appropriately considering its risk profiles and materiality. This includes developing operating manuals for large complex deals that define clear roles and responsibilities in the ongoing management and reporting of new business. 6. Support Group wide and regional projects as required, including other priorities of the L&H PSM team. 7. Future leadership opportunity: potential to manage a small team. About You Nearly qualified or qualified actuary with a recognised Actuarial professional body Minimum 5+ years of L&H valuation or pricing experience in reinsurance or primary insurance Good technical knowledge in areas of liability portfolio management (e.g. experience analysis, product pricing and valuation, financial performance analysis). Working knowledge of IFRS 17 financial reporting and embedded valuation methods (e.g. MCEV, EEV, TEV). Strong analytical skills, good understanding of financial reporting systems, actuarial models and data management Experience in regular experience monitoring and highlight/ investigate variance in experience and its root causes. Fundamental understanding of the Asian insurance and reinsurance industry, and knowledge of the main products and services offered by Swiss Re and its competitors would be a plus. Excellent interpersonal, communication and organisational skills Ability to liaise with various stakeholders on different in-force management initiatives. Ability to navigate in ambiguity and to work autonomously. About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134370

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

Job Purpose We are seeking a skilled IT Business Analyst to join our dynamic team and help us bridge the gap between business needs and technology solutions and the design of business applications that meet our business objectives. This role requires strong technical expertise, business acumen, and project management skills to ensure that our business applications align with company objectives and drive efficiency. The ideal candidate will work cross-functionally with IT, operations, finance, and other departments to enhance application performance and user experience Key Responsibilities Lead the requirements gathering process, working closely with stakeholders to understand their needs. Analyze and document business processes, workflows, and systems. Develop detailed technical specifications and collaborate with IT teams to design solutions. Facilitate workshops and meetings to gather requirements and provide updates to stakeholders. Manage project timelines, scope, and deliverables to ensure successful project completion. Prepare presentations to report progress on the projects Conduct testing and validation to ensure solutions meet business requirements and quality standards. Provide training and support to end-users and stakeholders. Create and maintain comprehensive documentation, including requirements, specifications, and user manuals. Identify opportunities for process improvement and recommend innovative solutions. Ensure compliance with regulatory requirements and industry standards. Stay informed about industry tren ds, be st practices, and emerging technologies Key Competencies Bachelor’s/Master’s degree in Business Administration, Information Technology, or related field. 5+ years of experience as an IT Business Analyst or similar role. Proven track record of leading Ability to lead complex IT projects and delivering successful solutions. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams and adapt to changing business needs. Proficiency in business process modeling and analysis tools. Experience with project management methodologies and tools. Knowledge of software development lifecycle (SDLC) and agile methodologies, Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus.

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

Job Summary: The Assistant Project Manager - Planning & Documentation will support the project management team in delivering successful projects by focusing on planning processes and documentation management. This role will assist in creating, maintaining, and organizing project plans, schedules, and essential documents throughout the project lifecycle. Key Responsibilities: Assist in developing and updating project plans, timelines, and schedules Create and maintain project documentation, including reports, meeting minutes, and change requests Coordinate with team members to gather and organize project-related information Support the creation and management of project budgets and resource allocation plans Help monitor project progress and report on key performance indicators Assist in risk identification and mitigation planning Contribute to the development of project management methodologies and best practices Facilitate communication between project stakeholders, ensuring all parties are informed of project status and changes Assist in preparing presentations and reports for senior management and clients Support the implementation and use of project management software and tools Participate in project meetings and contribute to decision-making processes Help manage project-related contracts and vendor relationships Qualifications: Bachelor's degree in Project Management, BE, Business Administration, or a related field 1-3 years of experience in project coordination or similar role Familiarity with project management methodologies (e.g., PMI, PRINCE2, Agile) Proficiency in project management software (e.g., Microsoft Project, Primavera, Jira) Strong organizational and time management skills Excellent written and verbal communication skills Attention to detail and ability to multitask Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) Ability to work effectively in a team environment Problem-solving and analytical skills Preferred Qualifications: Project Management Professional (PMP) certification or working towards it Experience in the relevant industry sector This role offers an excellent opportunity for career growth and development in project management, providing exposure to various aspects of project planning and execution while honing documentation and organizational skills.

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Two wheeler mandatory. Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

Vacancy for Transformational Project Manager with a company focused on digital transformation, specializing in intelligent automation, digitalization, data science & analytics, and mobile enablement. They help businesses improve cost efficiency, productivity, and agility by reducing turnaround time and errors. The company provides services and solutions including operations digital transformation consulting, next-gen shared services setup consulting, cognitive RPA deployment, and AI-enabled CX enhancement. Founded in 2020 ;with HQ in Gurugram, India; the Company is now operating from Noida, Mumbai, Hyderabad, and Bengaluru as well. Job Role: The Incumbant must have atleast 10 years of relevant experience in transformation projects in the banking sector, covering areas such as: Project & resource planning Financial management Governance policies Various reporting structures Vendor/stakeholder management Agile deliveries Managing the Project Management Standard(PMS) Assurance framework for the Project/Agile Deliveries/Programme, complying with the Project Governance Policy and PMS, and ensuring staff working on the Projects are aware and comply; Supporting the Project/Programme Steering CommiPee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.); Require: Minimum of 8+ years experience in banking field, with proven track record in leadership role in Project Management of Information Technology projects Project Management Certificate from PMP or Prince2 Have knowledge of structured project management methodologies such as PMI PMBOK and must be experienced in applying project management knowledge, skills, tools, concepts, and techniques. In-depth experience in Change, Vendor and Resources management. Experience in project planning, process improvement, performance measurement, and managing a project life cycle. Hybrid Mode of Working. Job Types: Full-time, Permanent Pay: Up to ₹2,264,248.21 per year Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Work from home Work Location: Hybrid remote in Bangalore, Karnataka

Job Title : Technical Project Manager Experience Required: 1+ Year Location: Gurgaon Job Type: Full-Time Department: IT / Project Management Job Summary : We are looking for a motivated and detail-oriented Technical Project Manager with at least 1 year of experience in managing software or technology projects. The ideal candidate should have a strong technical foundation, excellent organizational skills, and the ability to drive projects from planning to delivery in an agile environment. Key Responsibilities: Coordinate and manage end-to-end project activities across the software development lifecycle. Work closely with cross-functional teams including developers, QA, UI/UX, and business stakeholders to ensure timely and high-quality delivery. Prepare and maintain project plans, timelines, and progress reports. Facilitate daily stand-ups, sprint planning, and retrospectives in Agile/Scrum environments. Identify project risks and develop mitigation strategies. Ensure project documentation is up-to-date and maintained. Track KPIs and report on project performance and resource utilization. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Engineering, or a related field. 1+ year of experience in project coordination or management within a technical environment. Basic understanding of web and/or mobile technologies, software development practices, and cloud infrastructure. Strong communication and interpersonal skills. Familiarity with Agile methodologies (Scrum, Kanban). Proficiency with project management tools like Jira, Trello, Asana, or MS Project. Preferred Qualifications (Nice to Have): Certification in Agile (Scrum Master, PMI-ACP, or equivalent). Hands-on experience with technical documentation or QA processes. Familiarity with version control systems (e.g., Git).

Job Information Date Opened 06/24/2025 Industry IT Services Job Type Full time Salary 16 - 24 LPA Work Experience 8 years City Pune City State/Province Maharashtra Country India Zip/Postal Code 411001 About Us CCTech 's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications. We have two business divisions: product and consulting. simulationHub is our flagship product and the manifestation of our vision. Currently, thousands of users use our CFD app in their upfront design process. Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy. Job Description We are seeking a Project Manager to plan, coordinate, and oversee the successful delivery of multiple SRE and identity-platform initiatives. You will work closely with cross-functional teams—SRE/DevOps, IAM, backend, frontend, and QA—to ensure projects meet scope, schedule, budget, and quality goals. Responsibilities Define project scope, goals, deliverables, and success criteria for tracks including DB sanity checks, infra automation, chaos frameworks, and identity-platform parity. Develop detailed project plans, schedules, resource allocations, and budget forecasts. Coordinate and facilitate daily stand-ups, sprint planning, retrospectives, and stakeholder reviews in an Agile/Scrum or Kanban framework. Track project progress, identify risks and impediments, and drive mitigation or escalation as needed. Manage cross-team dependencies and ensure clear hand-offs between SRE, DevOps, IAM, and development engineers. Communicate status, issues, and decisions to stakeholders at all levels—including engineering leads, product owners, and executive sponsors. Maintain project artifacts: roadmaps, Gantt charts, risk registers, RAID logs, and post-mortem reports. Foster continuous improvement by capturing lessons learned, refining processes, and driving adoption of best practices. Ensure compliance with organizational standards (FedRAMP, SOC2) and any regulatory requirements. Requirements Requirements 7+ years of project management experience in software development or IT operations. Proven track record delivering complex, cross-disciplinary engineering projects on time and within budget. Strong familiarity with Agile methodologies (Scrum, Kanban) and tools such as Jira or Azure DevOps. Excellent stakeholder-management and communication skills, both written and verbal. Experience coordinating infrastructure, SRE, or DevOps initiatives—ideally in AWS or cloud-native environments. Solid understanding of software development lifecycles, CI/CD pipelines, and automation practices. Ability to manage competing priorities, adapt to change, and maintain focus under pressure. Strong analytical and problem-solving skills, with attention to detail. Preferred PMP, PMI-ACP, or Scrum Master certification. Experience in identity-management or security projects (PingFederate, Okta, AWS Cognito). Knowledge of FedRAMP or other compliance frameworks. Familiarity with database backup/restore processes and chaos-engineering concepts. Education B.E./B.Tech, M.E./M.Tech, or MBA in Technology Management, Computer Science, or a related field. Benefits Opportunity to work with a dynamic and fast-paced IT organization. Make a real impact on the company's success by shaping a positive and engaging work culture. Work with a talented and collaborative team. Be part of a company that is passionate about making a difference through technology.

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. We are seeking a highly skilled and motivated Business Analyst to join our team. The ideal candidate will have a strong background as a Product Owner working with Agile delivery methodologies, coupled with a proven track record of making data driven decisions on requirements and deliverables. This role is crucial in ensuring our product strategies align with business goals and deliver maximum value to our customers. Responsibilities Drive product strategy together with the Business Owner and Product Manager, providing vision and direction via clear Road Map to the Scrum team and stakeholders throughout the product development and lead effective brainstorming with all relevant parties. Assess value, develop cases, and prioritise stories, and features to ensure work focuses on those with maximum value:cost ratio that enhance the product to ensure maximum conversions taking into account the Worldpanel plus strategy and the technical features that can help achieve that. Managing trade-offs between cost, time to market, return on investment and long-term strategic alignment Write high-quality detailed user stories for large features with little-no errors where products achieve successful outcomes consistently Working with the Global Business Owner and Product Manager to identify and communicate a product roadmap that’s takes into account business and technical features Effectively prioritising local country and global product feature requirements against a backdrop of strategic priorities Working with Product Manager and Head of Development to plan feature road map and roll out of features to markets Maintaining a backlog in place, which reflects and balances the needs of stakeholders across business and technology Ensuring the successful delivery of product features Ensuring successes are celebrated Maintaining excellent stakeholder communication Acting as an advocate for the product across Worldpanel and Kantar Identifying additional needs/opportunities beyond key stakeholders Owning relevant backlogs and working with BA to ensure user stories and acceptance criteria are defined. What You'll Bring to Numerator Requirements Experience as a product owner working with Agile delivery methodologies Proven track record of prioritising and making data-driven decisions on requirements and deliverables in a rapidly changing environment where the best outcome is achieved Experience of working in ecommerce or digital marketing preferably in the market research industry Experience working closely with offshore development teams Working with and managing stakeholders from all levels across the organization Desirable to have App Product Development Experience Desirable to understand how to maximise conversions from the App Perspective Desirable to come from a software development background Educational Qualifications Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. A Master's degree or relevant certifications (e.g., Certified Scrum Product Owner, PMI-PBA) would be an added advantage.

Job Title Manager Internal Audit (Project Governance & Delivery) Certification: PMP Certified (Optional) Job Summary: We are looking for a proactive and organized Manager PMO to drive and govern cross-functional projects across the IDS vertical. This role requires deep involvement in project execution, governance, stakeholder coordination, and audit readiness. The ideal candidate will have a strong operations background with proven project management capabilities and experience working across business units (SBUs). Key Responsibilities: Drive end-to-end project management activities across IDS, ensuring timelines, quality, and governance compliance. Serve as the gatekeeper for project governance – monitoring milestones, risks, and gaps. Coordinate with leadership teams across SBUs to align on project priorities and progress. Track gaps and prepare dashboards for reporting project status, risks, and KPIs. Execute projects aimed at enhancing client experience and optimizing the business portfolio. Lead cross-functional coordination with multiple stakeholders, including operations, audits, and compliance teams. Partner with stakeholders at the beginning of the year to plan, assess, and drive audit preparedness. Ensure due diligence and governance-driven projects. Manage multiple governance frameworks, policies, and compliance processes related to operational projects. Bring operations knowledge into project execution to improve outcomes and efficiency. Work independently and take ownership of project documentation, updates, and closures. Key Skills & Competencies: Strong understanding of project governance and stakeholder management Hands-on experience in driving and tracking multiple projects in parallel Advanced skills in dashboard creation, reporting, and gap analysis Strong communication and coordination skills across cross-functional teams High attention to detail, organized, and process-driven Exposure to audits and compliance processes

Company Description McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification. Learn more about us at our website: www.mcfadyen.com Job Description Do you have a desire to lead innovative eCommerce solutions for Fortune 500 companies? Can you talk effectively to architects, exceptionally talented developers, and graphic artists in a fast-paced environment? Do you know what it takes to build eCommerce systems that sell millions of SKUs, hundreds of millions of dollars per year, and host millions of sessions? Can you manage the business and technical challenges of integrating web, brick & mortar, call center, kiosk, and wireless sales channels? If you answered yes, then we want to talk to you! We need successful innovators to lead and provide hands-on management for large-scale, highly complex web integration projects. Your polished customer management skills will ensure streamlined deployments as well as new business development. You’ll build and lead teams of highly talented, creative, and disciplined consultants in providing world-class solutions to our clients. Accountability for overall project management including scheduling, coordination of internal and customer resources, scope control, cost accounting, technical issue resolution, and developing a project work plan. Responsibilities Top 5 responsibilities Manage customer expectations and communicate effectively with sales, development teams and corporate management. Oversee the documentation of requirements analysis, design specifications, test plans, and executive briefings. Active participation in new business development including estimating project scope, costs, duration, and resource requirements in written proposals. Leadership experience in web project management in addition to full life-cycle systems development and implementation. Oversee the proper analysis and documentation of the client’s specific business processes and other IT needs. Additional Responsibilities Recommend best practice solutions based on experience, research, and visionary thinking. Ensure high-quality on-time deliverables within budget. Implement and revise our Agile-based project methodologies as technologies and solutions evolve. Assist in recruiting, managing, and mentoring employees. Travel to customer sites as needed. Provide weekly written status reports and expense reports. Qualifications Top 5 qualifications Knowledge of resource allocation and planning Experience with an offshore and onshore development model Hands-on experience leading large-scale Agile software development efforts Management skills including resource planning, setting expectation levels, scheduling, mentoring, and prioritizing. 5 Experience with scope management. Additional Qualifications Proven project management record of accomplishment of high-visibility, large-scale projects. Experience with project finances including cost and schedule performance index. Excellent verbal and written communication of technical issues is critical. Mastery of Microsoft Project. Strong background in eBusiness solutions or web system integration, especially in large-scale Commerce. Integrity is driven to make and deliver achievable commitments. Oral communication including customer interaction, requirements analysis, BPR, and training. Written communication experience with project work plans, SOWs, and executive briefings. Understanding of system design and development environments. Strong understanding or experience in best practice methodologies. High-level understanding of Oracle technologies. PMI PMP a plus. Familiarity with enterprise internet platforms a plus. What We Can Offer You: A career with thought leaders who literally wrote the book on Marketplace Best Practices. A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses. A career with first movers who are deploying new business models and strategies worldwide. A career in a flat management structure without a rigid hierarchy and bureaucracy. A career in a culture that rewards creativity and innovation, risk-taking and teamwork. Additional Information Building a great company culture is a top priority for McFadyen Digital. We try to provide the best environment possible for team members - one that treats people the way they want to be treated. Culture Index is one of our tools for enhancing our enjoyable and productive people-focused environment. In order to be considered for this position, please follow this link to fill out a short Culture Index survey https://go.apply.ci/s/UGSEoxjTNs . Please use as many descriptors as possible that pertain to you. There are no right or wrong answers. Your Core Values: Integrity, Motivation, Proactive, Team-Player To Apply: We value smart, creative individuals who are multi-dimensional thinkers and thrive on professional development. Superb competence and continual improvement are key goals for everyone at McFadyen Solutions. This is an exciting opportunity with tremendous growth potential for someone who is focused on excellence. Your portfolio should impress us with great skills and conceptual problem-solving. We seek people who can demonstrate both compelling form and technical accuracy. Tell us why you would be a great addition to our team. McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.

YOUR ROLE : As a project manager, you will take responsibility for a portfolio of deployment or optimization projects of our SAP solutions, from the establishment of the roadmap to the transition to the support teams. You may also be involved in initiatives related to the implementation of new solutions. In this role, you will be responsible for coordinating subcontracting and 360-degree project management. In addition to your assignments related to the management of the projects entrusted to you, you will also play a key cross-functional role within the domain and actively participate in defining and implementing its short, medium, and long-term ambition and strategy. In this perspective, your responsibilities will primarily focus on the following areas. Project Management: Lead and monitor the progress of projects in terms of planning, deliverables, resources/budget, and quality. Regular synchronization with other finance domains to ensure the successful completion of projects. Coordinate various business teams, project management assistance, and IT teams involved in the project, both internal and external stakeholders. Assist the domain manager in defining the resource and technical and functional skill plans, preparing elements for tender processes, and providing preliminary cost estimates. Organize, prepare, and coordinate the different stages of the project from requirement gathering to go-live (gap analysis, data collection, testing plans, migration strategy, go-live preparation, etc.) to ensure the solution deployed meets the specifications. Prepare and lead project and steering committee meetings. WHO ARE WE LOOKING FOR? A graduate with a Master's degree (Bac +5) from a business school or a higher degree in Accounting and Finance. At least 6 to 8 years of project management experience, particularly in the implementation of ERP Finance solutions or Finance tools or Transformation projects Accounting, combined with a strong understanding of information systems, will enable to perform this role effectively. Proficiency in project management techniques and team coordination will be essential to successfully delivering projects within the established deadlines. Ability to view the big picture and delve into details will enable you to navigate between strategic topics and day-to-day operational matters. Strong listening and communication skills Ability to work in an international environment with offshore teams. Knowledge in Oracle or JD Edwards, SAP FI ECC version, S/4 public or any other ERP, will be an added advantage Thanks much, Karthick Kumar CMA CGM GBS India SSC.KKumar2@cma-cgm.com

Company Description McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification. Learn more about us at our website: www.mcfadyen.com Job Description Do you have a desire to lead innovative eCommerce solutions for Fortune 500 companies? Can you talk effectively to architects, exceptionally talented developers, and graphic artists in a fast-paced environment? Do you know what it takes to build eCommerce systems that sell millions of SKUs, hundreds of millions of dollars per year, and host millions of sessions? Can you manage the business and technical challenges of integrating web, brick & mortar, call center, kiosk, and wireless sales channels? If you answered yes, then we want to talk to you! We need successful innovators to lead and provide hands-on management for large-scale, highly complex web integration projects. Your polished customer management skills will ensure streamlined deployments as well as new business development. You’ll build and lead teams of highly talented, creative, and disciplined consultants in providing world-class solutions to our clients. Accountability for overall project management including scheduling, coordination of internal and customer resources, scope control, cost accounting, technical issue resolution, and developing a project work plan. Responsibilities Top 5 responsibilities Manage customer expectations and communicate effectively with sales, development teams and corporate management. Oversee the documentation of requirements analysis, design specifications, test plans, and executive briefings. Active participation in new business development including estimating project scope, costs, duration, and resource requirements in written proposals. Leadership experience in web project management in addition to full life-cycle systems development and implementation. Oversee the proper analysis and documentation of the client’s specific business processes and other IT needs. Additional Responsibilities Recommend best practice solutions based on experience, research, and visionary thinking. Ensure high-quality on-time deliverables within budget. Implement and revise our Agile-based project methodologies as technologies and solutions evolve. Assist in recruiting, managing, and mentoring employees. Travel to customer sites as needed. Provide weekly written status reports and expense reports. Qualifications Top 5 qualifications Knowledge of resource allocation and planning Experience with an offshore and onshore development model Hands-on experience leading large-scale Agile software development efforts Management skills including resource planning, setting expectation levels, scheduling, mentoring, and prioritizing. 5 Experience with scope management. Additional Qualifications Proven project management record of accomplishment of high-visibility, large-scale projects. Experience with project finances including cost and schedule performance index. Excellent verbal and written communication of technical issues is critical. Mastery of Microsoft Project. Strong background in eBusiness solutions or web system integration, especially in large-scale Commerce. Integrity is driven to make and deliver achievable commitments. Oral communication including customer interaction, requirements analysis, BPR, and training. Written communication experience with project work plans, SOWs, and executive briefings. Understanding of system design and development environments. Strong understanding or experience in best practice methodologies. High-level understanding of Oracle technologies. PMI PMP a plus. Familiarity with enterprise internet platforms a plus. What We Can Offer You: A career with thought leaders who literally wrote the book on Marketplace Best Practices. A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses. A career with first movers who are deploying new business models and strategies worldwide. A career in a flat management structure without a rigid hierarchy and bureaucracy. A career in a culture that rewards creativity and innovation, risk-taking and teamwork. Additional Information Building a great company culture is a top priority for McFadyen Digital. We try to provide the best environment possible for team members - one that treats people the way they want to be treated. Culture Index is one of our tools for enhancing our enjoyable and productive people-focused environment. In order to be considered for this position, please follow this link to fill out a short Culture Index survey https://go.apply.ci/s/UGSEoxjTNs . Please use as many descriptors as possible that pertain to you. There are no right or wrong answers. Your Core Values: Integrity, Motivation, Proactive, Team-Player To Apply: We value smart, creative individuals who are multi-dimensional thinkers and thrive on professional development. Superb competence and continual improvement are key goals for everyone at McFadyen Solutions. This is an exciting opportunity with tremendous growth potential for someone who is focused on excellence. Your portfolio should impress us with great skills and conceptual problem-solving. We seek people who can demonstrate both compelling form and technical accuracy. Tell us why you would be a great addition to our team. McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities- Project Planning Create and execute project plans. Revise as appropriate to meet changing needs and requirements. Facilitate definition of project scope and objectives. 10% Project Resourcing Engage resources that are required to deliver project and meet schedule, cost, and risk objectives. • Ensure work estimates are valid, tracked, and managed. Manages and prioritizes workload of self/team and delegate where appropriate considering team member strengths and development needs. Motivate and empower effective work teams. 10% Managing Project Leverage project management best practices to track progress and drive results toward overall project objectives. Identify and manage project risks/issues. Recognize and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope. Consistently plan and monitor time, scope, resources, and budget. Provide strong project management skills for multiple complex projects; ensures team is aware of the plan and deliverables. Builds relationships and foster collaboration to instill trust. 30% Project Delivery Complete project/service requests effectively and efficiently while maintaining a high level of proficiency. Lead projects through full design, development, implementation, and transition to operational support within scope, timeline, and budget. Plan, lead, and provide oversight for driving multiple complex projects to completion; identifies and resolves issues; monitors and addresses constraints/risks; anticipates and clearly communicates needs. Create and maintain project documentation. Partner with IT teams, business, and third-party vendors to continually make progress on project activities. Identify and execute appropriate communication methods to provide project status that meets stakeholder and leadership needs. Project Leadership Mentoring of other project managers. Focus on continuous improvement of project delivery Required Qualifications: EDUCATION/CERTIFICATIONS ( MUST NOTE REQUIRED OR PREFERRED) Bachelor’s degree or relevant, equivalent work experience required TECHNICAL/SOFT SKILLS Experience leading multiple large projects with budgets over $200,000. Experience delivering IT products and services. EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 5-7 years of project management experience (required) 1-3 years of Agile experience (preferred) Microsoft Office skills (Project, SharePoint, OneNote). (required) LEADERSHIP SKILLS Demonstrated ability to impact and influence a diverse population. Demonstrated ability to support, affect, and implement change. Experience interacting with and managing expectations of senior level management. Preferred Qualifications: PMI certification (PMP, PMI-ACP) or other relevant Agile project management certifications (CSM, CSPO) is a 'plus'. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team. What Part Will You Play? Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings. Guides and develops clear Sprint standards while keeping team engaged and on task. Responsible for enacting Scrum values and practices. Provides updates on the team's performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development. Creates a team environment by establishing trust and transparency through collaboration & communication. Promotes a collaborative team environment that fosters creativity and innovation. Engages team with making appropriate commitments through story selection and task definition; encourages discussion and conflict resolution. Initiates, builds and maintains positive relationships with IT and internal customers to help facilitate effective completion of project work. Partners with the development leads or appropriate team member for capacity planning and resource allocation in Agile tools. Guards and shields the team(s) from distractions and interruptions from external interferences. Coaches teams to break down business requirements into stories and tasks. Promotes and leads team to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value. Champions accountability within and outside the team. Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented. Uses strong analytical and problem resolution skills to identify difficult sources of impediments. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree. Typically Minimum 4 Years Relevant Experience Required Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 2 years Agile experience. Certified Scrum Master Preferred Qualifications Typically Minimum 6 Years Relevant Exp Strong knowledge of Agile approaches, previous experience with Agile tools and techniques. Other Agile project management certifications (CSM, SAFe, PMI-ACP) What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Communication - Has expert communication, collaboration and facilitation skills. Managing Multiple Priorities - Has highly developed time management skills to manage competing priorities. Highly adaptable to changing environment and priorities. Issue Resolution - Has highly developed negotiation and conflict management skills to resolve unusual issues within and external to the team. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

This job is based in Cairo, Egypt. Organizational Setting The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase agricultural productivity and raise rural incomes, and advocates at local, national and international levels for policies that contribute to rural transformation. The Office of Technical Delivery is responsible for providing expert technical guidance to IFAD teams engaged in the design and implementation of projects and programmes to deliver the high technical quality investments that facilitate rural transformation, and which comply with IFAD's mandate and operational policies. The Office ensures IFAD applies and disseminates state of the art knowledge in its investments and evidence on strategic themes and encourages the innovative application of global knowledge and evidence in IFAD investments. This helps countries tackle complex development challenges in fostering inclusive and sustainable rural transformation including mainstreaming areas. The Office of Technical Delivery (OTD) is led by a Managing Director and is comprised of two (2) divisions: the Environment, Climate, Gender and Social Inclusion Division (ECG) and the Sustainable Production, Markets and Institutions Division (PMI). The Sustainable Production, Markets and Institutions Division (PMI) facilitates improved and efficient delivery of IFAD's corporate mandate, predominantly through the quality of the design and implementation of its policies, country strategies and projects. Key functions and activities of PMI include Quality Enhancement, Policy Engagement, Networking and Strategic Partnerships. PMI's technical mandate covers a range of themes, all of which are key to deliver IFAD's strategic framework, including: agronomy, livestock, fisheries and aquaculture, markets and value chains, agriculture research for development (AR4D), ICT4D, inclusive rural finance (including PARM, INSURED and remittances), rural institutions and farmers organizations, rural infrastructure, water, land and natural resources management. PMI is led by a Divisional Director. Job Role The Senior Technical Specialist serves as IFAD's technical expert in their area of expertise. The position supports country/regional programs by providing state-of-the-art global technical advice throughout the project cycle (strategic and operational), as well as contributes to the corporate agenda, in their technical area of expertise. Within their areas of responsibility, the Senior Technical Specialist exercises a high degree of independence in providing reliable programme delivery. The incumbent at this level performs the full complexity range of work independently, including the analysis and approval of complex and/or precedent setting cases with the aim to ensure cohesion and synergy in the application of technical advice and provision of programme development support. The incumbent works collaboratively with the thematic Technical Specialists, Country Directors (CD)/Heads of Multi-country Offices (MCO) and other staff to ensure consistency, cohesion and synergy in the application of technical advice and provision of programme development support. The SRTS - Markets and Value Chains serves as IFAD's technical expert in the area of value chain development and strengthened access to markets. The incumbent is a professional with strong experience in supporting small farmers- access to markets and inclusive agricultural and food value chain development programmes in developing countries. The incumbent technically supports the corporate agenda and country/regional programs and other IFAD activities by providing state-of-the-art technical support throughout the project cycle (strategic and operational). Job Profile Requirements Organizational Competencies: Level 2: Building relationships and partnerships - Builds and maintains strategic partnerships internally and externally Communicating and negotiating - Acquires & uses a wide range of communication styles & skills Demonstrating leadership - Leads by example; initiates and supports change Focusing on clients - Contributes to a client-focused culture Learning, sharing knowledge and innovating - Challenges, innovates & contributes to learning culture Managing performance and developing staff - Manages wider teams with greater impact on others and on the organization Managing time, resources and information - Coordinates wider use of time, information and/or resources Problem-solving and decision-making - Solves complex problems and makes decisions that have wider corporate impact Strategic thinking and organizational development - Staff in management and/or strategic leadership roles Team working - Fosters a cohesive team environment Education: Level - Advanced university degree from an accredited institution in a technically relevant area. Areas - Agriculture/rural development; economics, finance, business management, marketing or commerce, agricultural engineering, and other agriculture specializations Degree must be an accredited institution listed on https://www.whed.net/home.php. Experience: At least eight (8) years of progressively responsible professional experience in and demonstrated understanding of, development investment projects and interventions in the field of markets and value chains development, of which at least 3 of the 8 years of experience should be at the international level. Proven exprience in the design and coordination of pro-poor value chain development projects leveraging on innovative solutions to emerging issues, including the use of digital/ICT solutions, working with the private sector and developing value chain financing instruments/initiatives and other forms of collaborations with the private sector. Two (2) years in a multi-cultural organization or national organization providing support on a global scope. Field experience in fragility-affected countries would be an asset. Languages: Required: English (4 - Excellent) Desirable: French, Spanish and/or Arabic (3 - Good) Click "Apply" to read the full job description and submit your application. Deadline for applications: 15 July 2025 (23.59 CET Rome) Ref: VA 28224

Company Description McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification. Learn more about us at our website: www.mcfadyen.com Job Description Do you have a desire to lead innovative eCommerce solutions for Fortune 500 companies? Can you talk effectively to architects, exceptionally talented developers, and graphic artists in a fast-paced environment? Do you know what it takes to build eCommerce systems that sell millions of SKUs, hundreds of millions of dollars per year, and host millions of sessions? Can you manage the business and technical challenges of integrating web, brick & mortar, call center, kiosk, and wireless sales channels? If you answered yes, then we want to talk to you! We need successful innovators to lead and provide hands-on management for large-scale, highly complex web integration projects. Your polished customer management skills will ensure streamlined deployments as well as new business development. You’ll build and lead teams of highly talented, creative, and disciplined consultants in providing world-class solutions to our clients. Accountability for overall project management including scheduling, coordination of internal and customer resources, scope control, cost accounting, technical issue resolution, and developing a project work plan. Responsibilities Top 5 responsibilities Manage customer expectations and communicate effectively with sales, development teams and corporate management. Oversee the documentation of requirements analysis, design specifications, test plans, and executive briefings. Active participation in new business development including estimating project scope, costs, duration, and resource requirements in written proposals. Leadership experience in web project management in addition to full life-cycle systems development and implementation. Oversee the proper analysis and documentation of the client’s specific business processes and other IT needs. Additional Responsibilities Recommend best practice solutions based on experience, research, and visionary thinking. Ensure high-quality on-time deliverables within budget. Implement and revise our Agile-based project methodologies as technologies and solutions evolve. Assist in recruiting, managing, and mentoring employees. Travel to customer sites as needed. Provide weekly written status reports and expense reports. Qualifications Top 5 qualifications Knowledge of resource allocation and planning Experience with an offshore and onshore development model Hands-on experience leading large-scale Agile software development efforts Management skills including resource planning, setting expectation levels, scheduling, mentoring, and prioritizing. 5 Experience with scope management. Additional Qualifications Proven project management record of accomplishment of high-visibility, large-scale projects. Experience with project finances including cost and schedule performance index. Excellent verbal and written communication of technical issues is critical. Mastery of Microsoft Project. Strong background in eBusiness solutions or web system integration, especially in large-scale Commerce. Integrity is driven to make and deliver achievable commitments. Oral communication including customer interaction, requirements analysis, BPR, and training. Written communication experience with project work plans, SOWs, and executive briefings. Understanding of system design and development environments. Strong understanding or experience in best practice methodologies. High-level understanding of Oracle technologies. PMI PMP a plus. Familiarity with enterprise internet platforms a plus. What We Can Offer You: A career with thought leaders who literally wrote the book on Marketplace Best Practices. A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses. A career with first movers who are deploying new business models and strategies worldwide. A career in a flat management structure without a rigid hierarchy and bureaucracy. A career in a culture that rewards creativity and innovation, risk-taking and teamwork. Additional Information Building a great company culture is a top priority for McFadyen Digital. We try to provide the best environment possible for team members - one that treats people the way they want to be treated. Culture Index is one of our tools for enhancing our enjoyable and productive people-focused environment. In order to be considered for this position, please follow this link to fill out a short Culture Index survey https://go.apply.ci/s/UGSEoxjTNs . Please use as many descriptors as possible that pertain to you. There are no right or wrong answers. Your Core Values: Integrity, Motivation, Proactive, Team-Player To Apply: We value smart, creative individuals who are multi-dimensional thinkers and thrive on professional development. Superb competence and continual improvement are key goals for everyone at McFadyen Solutions. This is an exciting opportunity with tremendous growth potential for someone who is focused on excellence. Your portfolio should impress us with great skills and conceptual problem-solving. We seek people who can demonstrate both compelling form and technical accuracy. Tell us why you would be a great addition to our team. McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.

About the company:- ACT21 Software is a leading SaaS company reshaping BFSI tech with low-code, and AI-driven solutions. We empower financial institutions worldwide with comprehensive Business Process Automation to enhance efficiency, streamline operations, and drive data-driven insights, all while minimizing human intervention. Our suite of innovative products includes HyPerform, which optimizes incentives and increases sales by 30% through features like DIY capabilities and real-time analytics; Underwriter360, which enhances traceability and borrower experiences with smart automation, achieving a 5x conversion rate increase; and ImpaktApps, which facilitates rapid application development by converting ideas into impactful applications while cutting development costs by 50%. With a strong focus on improving productivity, reducing costs, and driving data-driven insights, ACT21 Software is dedicated to helping financial institutions thrive in an evolving technological landscape. Our commitment to excellence and innovation positions us as the partner of choice for organizations seeking to optimize their processes and embrace the future of finance technology. Overview:- We are seeking an experienced Delivery Manager to lead the delivery of high-impact projects, with a specific focus on Agile delivery practices, tools, and ensuring the use of engineering best practices. In this role, you will drive the successful delivery of projects while ensuring continuous collaboration, high team performance, and alignment with client goals. Key Responsibilities:- 1. Project Delivery and Execution:- Lead the delivery of complex software projects, ensuring that they are delivered on time, within scope, and meet quality standards. Own the end-to-end delivery process, from initial scoping and planning through to post delivery support, ensuring the successful launch of software solutions. Manage project timelines, resources, and budgets, optimizing for both efficiency and client satisfaction. Proactively identify and mitigate delivery risks, ensuring timely resolution of issues that may impact project timelines or quality. 2. Agile Delivery and Process Implementation:- Champion Agile methodologies (Scrum, Kanban, or other frameworks) to drive iterative development and continuous improvement across teams. Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews, ensuring teams are aligned, productive, and continuously improving. Foster a collaborative and high-performing Agile team environment, ensuring that all team members contribute effectively, and communication remains fluid. Ensure clear and consistent communication of goals, progress, and roadblocks with both internal and client stakeholders, ensuring alignment throughout the project lifecycle. 3. Tools and Technology Management :- Drive the adoption and use of tools for project management, CI/CD, version control, and Agile management (e.g., Jira, Trello, Git, Jenkins, etc.) to streamline workflows and improve transparency. Advocate for the integration of modern tools and practices that enhance team productivity, communication, and software quality (e.g., automated testing, continuous integration, and monitoring). Support teams in selecting and using appropriate development tools, technologies, and platforms, ensuring they align with project goals and client needs. 4. Best Practices and Continuous Improvement:- Implement and promote engineering best practices, including test-driven development (TDD), continuous integration and delivery (CI/CD), automated testing, and code reviews, ensuring high-quality outcomes. Encourage a culture of continuous learning and improvement by facilitating knowledge sharing sessions, retrospectives, and post-mortem analyses to enhance team performance and outcomes. Advocate for quality-driven delivery, ensuring the team upholds high standards in code quality, security, performance, and scalability. 5. Stakeholder and Client Relationship Management:- Act as the primary point of contact for clients, ensuring that their needs and expectations are clearly understood, addressed, and exceeded. Build and maintain strong, long-term relationships with clients, ensuring their satisfaction and the successful delivery of each project. Provide regular updates to clients and internal leadership on project progress, including status reports, risk assessments, and mitigation plans. Facilitate client workshops and strategic planning sessions, ensuring that business objectives are translated into actionable deliverables. 6. Team Leadership and Coaching :- Lead, coach, and mentor Agile teams to improve delivery effectiveness, fostering a culture of collaboration, trust, and empowerment. Ensure that teams have the resources, guidance, and support they need to succeed in their roles and deliver high-quality products. Foster a culture of ownership and accountability within the team, encouraging individuals to take responsibility for both successes and areas for improvement. 7. Reporting and Metrics :- Track and measure key performance indicators (KPIs) related to project delivery, team efficiency, and product quality (e.g., velocity, cycle time, defect rate, etc.). Use metrics and feedback from the team and clients to continuously optimize delivery processes and make data-driven decisions to improve project outcomes. 8. Risk, Issue, and Dependency Management:- Identify, track, and resolve risks, issues, and dependencies that could affect project success, ensuring proactive communication with stakeholders. Manage project scope changes, ensuring that new requirements are carefully assessed, communicated, and integrated into the project plan without compromising timelines or quality. Business Development: Support pre-sales activities, contribute to proposals, and help drive strategic growth. 9. Budgeting and Resource Allocation:- Manage project budgets and resources, ensuring that the project is delivered within budget constraints while optimizing resource allocation. Ensure the team has the necessary resources, tools, and support to meet project requirements and deadlines. 10. Business Development and Strategic Input :- Support pre-sales activities by contributing to proposals, project scoping, and estimation, aligning with the company’s strategic goals. Provide strategic input to help shape future project opportunities, ensuring alignment with ACT' business goals and capabilities. Contribute to ACT’ culture and growth by participating in internal initiatives and sharing knowledge across teams. Required Skills and Qualifications: 13+ years of experience in the IT/software industry. Proven experience (5+ years) in delivery management, project management, or similar roles, with a strong focus on Agile project delivery. Expert knowledge of Agile methodologies (Scrum, Kanban, etc.) and hands-on experience leading Agile teams. Familiarity with Agile tools such as Jira, Confluence, Trello, or similar tools for project management, backlog tracking, and sprint planning. Strong experience with CI/CD pipelines, version control systems (Git), and automated testing practices. Solid understanding of engineering best practices, including TDD, pair programming, code reviews, and quality assurance processes. Solid understanding of cloud technologies (AWS, Azure, GCP) and DevOps practices. Excellent communication skills and the ability to engage with technical and non-technical stakeholders effectively. Proven ability to manage stakeholder expectations, balancing client needs with technical constraints. Experience in managing cross-functional teams, ensuring alignment and delivering high impact solutions in dynamic environments. Strong problem-solving skills and the ability to remove blockers that hinder team progress. Preferred Qualifications: - Agile certifications (e.g., Certified ScrumMaster, SAFe, PMI-ACP) are a plus. Experience in DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) is a bonus. Background in software engineering or familiarity with development technologies, which will help in making informed decisions about tooling, practices, and technical solutions